The Pool Guyz have been helping us keep our pool clean and beautiful for over 12 years. They've done repairs for us, cleanings, vacuuming, and chemical maintenance. They are dependable, reliable, and extremely knowledgeable. Highly recommend them! The owners are fantastic people. read more

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Our pool/spa heater stopped working and I called Pool Guyz He not only went to Concord to get the part he scheduled the repair in two days after our call. He was on time and repaired the heater and now it's back to its old self, Definitely Highly Recommend this company for your pool equipment repairs read more

This is the best pool service company in Brentwood. He was so professional and so knowledgeable! My husband, I highly recommend Mark and his company for anybody that has a pool. We were having some issues and he was able to diagnose it within minutes. Highly recommended! read more

My husband and I are new pool owners, novices to say the least. Due to this, we had been struggling with our pool having algae for over a year. We would have a company come out to consult on why the pool won't stay clear and rebalance the pool, but it just kept coming back within a few days. We had companies super chlorinate the pool, do other maintenance, professionally rebalance, change the pump, etc. We were at our wits end and thought we would have to drain the entire pool to scrub it when we contacted Mark with The Pool Guyz. He explained to us that our filter had algae in it, so it would just keep coming back no matter how much we rebalanced it. His crew was able to clean our pool filters and install an algicide that solved the problem. It has been several months and the algae has not come back. The Pool Guyz was a lifesaver for us pool newbies because they didn't string us along milking us for a bunch of services like other companies did. The solution being so much less expensive and simpler than draining our entire pool instilled a lot of trust in Mark and his team, because they could have easily gone through with the pricier service since we didn't know any better. We're very grateful and look forward to using them again in the future. read more

Poor service. Techs come for 5 min at the most. Owner doesn't believe you. Had to send in camera footage to prove it. Techs broke things in my backyard didn't say nothing. Had to run my camera footage to see what happened. They never do what they say they're gonna do. Poor service and Keeps raising prices. Poor service for the money he's asking for. read more

The last PG&E outage disabled the program on my pool pump. I got tired of manually operating it daily, so I called The Pool Guyz. The company's CEO and owner showed up immediately, punched a few buttons, and we're back in business. I have knee surgery in a week, so this was desperately needed. Need help? Call The Pool Guyz! read more

The Pool Guyz - Pool Cleaners Near Me

Our pool looks the best it has ever looked. I highly recommend The Pool Guyz they do great work and are affordable. They will email you a photo of your pool after every service. read more

The Pool Guyz - Pool Cleaners Near Me

Professional quality , great customer service and if you need them , they respond and take care of you, that matters. Customer service is key these days, you want to feel good about the company that's providing a service and I'm extremely happy for there service. Jill L. read more

We have used the pool guyz for a few years now. They take such great care of our pool. It is always beautiful and swim able! In all the years we've had them we've never had one single bit of gross water. It's all been crystal clear and beautiful. We are a family that uses our pool alot! Thank you for guyz for keeping it up! read more

Great service! I highly recommend using this service. Don't try to save yourself money when hiring a professional pool service. I promise The pool Guyz are worth every penny! read more

Where do I begin The Pool Guyz are an AWESOME company. I have had my pool serviced by The Pool Guyz for the last 2.5 years , and this review is long over due. Let's just say that the owner Mark is extremely knowledgeable about ALL THINGS POOL RELATED . He is professional , courteous and extremely pleasant to work with. Rust developed in several small areas of the pool , he took care of it immediately. My filter broke he took care of it immediately , additionally he took the broken filter to the local pool store for replacement parts .This was above and beyond. The monthly fee is reasonable. The quality of service is Excellent each and every time. We have been able to swim from March until mid November each year. I could go on but I think you get the POINT. The Pool Guys ARE 10/10 . I tried two other pool services before I found The Pool Guyz . Best Find in BRENTWOOD ... and surrounding area. read more

Beware beware beware! We hired Mark from The Pool Guyz when we first move into our home (in August). We paid him for September and October for weekly service. In October, it became painfully clear he was not coming at all. After a windstorm we were due for service the next day and he never came. The pool was just as filthy as it was after the wind storm. I decided to check the chemicals myself and the alkalinity was below 60 and there was ZERO chlorine in our pool (not to mention the water was basic). All of this can lead to extensive damage to our property. I decided to see if this was a fluke so I didn't say anything and waited one more week. Still, our pool looked as if no one had cleaned it. I had enough at that point. I let him know via text we wouldn't be needing his services any more. You'd think he'd respond and ask why, but NO. All he did was immediately send me a bill for November pool services (this month hadn't even started). I responded and made it clear that we were not liable for this bill in both text and as an email. I went as far as locking our side gate (to prevent access) and I worked from home on the following Tuesday (which was the promised, but rarely kept, service date). That day I worked from home, Mark did not show up. He sent a younger guy to knock on our door. I let this gentleman know that we had already contacted Mark and no longer needed their services. I thought that was the end of it until today. I just received another bill, for December 2019, for pool services. Mark is going to just keep billing us in perpetuity. He does not respond to any text messages or emails about us cancelling our service. It seems he thinks he can just ignore the fact that he DOES NOT work for us while still billing us. So, again, beware. This man is either a con artist or not qualified to maintain a pool (maybe both). Either way, I don't want this type of person working in my home. In case this is TL:DR - Mark from the Pool Guyz does not come out weekly as promised - Our alkalinity was allowed to get below 60 ppm, the water was basic, and there was no chlorine in our pool - We are being billed despite already breaking ties with the Pool Guyz Now I'm maintaining the pool myself (this is not the first time I've done this) which is unfortunate. I didn't hire a pool guy because of an inability to perform pool maintenance, I hired a pool guy because I'm busy and don't have the time to maintain my pool. Now I have to take time out a couple times a week to test and manage chemicals along with cleaning and skimming debris. read more

The Pool Guyz - Despite cancelling services last month (and receiving no services for November) we are being billed for November and December. - Pool Cleaners Near Me

I called this company and they responded right away.They are Professional and great pricing, reliable, And most of all " Honest".Wish I could give 10 . read more

We moved to Brentwood a couple months ago and the Pool Guyz have been taking care of our pool. They are reliable, consistent, and honest. We appreciate that they are a family business and care about their clients. read more

We have been using this company for over two years. We are so impressed with Mark's services, and would not be able to take a better care of our pool. Mark really cares, and our pool always sparkles. I just cannot say enough good things about Mark. If we have a problem with pool systems, Mark always will tell us what to do or will drop by to look at it. He has been always able to solve those issues. Mark is very knowledgeable, really know about pools and saved us tons of money. I had a very sad experience with the company that came before, so I do know the difference. My neighbors use Mark too, and all of us are very grateful. read more

I am so happy I found the Pool Guyz as they continuously take care of everything that has to with my pool and they go above and beyond the normal maintenance when needed. Whenever I need help with my pool even when it has nothing to do with maintenance, they always try to help me figure out the problem. They are one of the most reliable companies I have ever worked with. They never miss a service day. Outstanding service!! Thank you Mark and your whole staff! read more

As a new first-time pool owner, I inadvertently allowed my pool to turn dark green with algae. It was so bad that it needed to be completely drained, chlorine washed, filters cleaned, and the refilled water balanced with sufficient chemical. Mark not only provided a reasonable quote, but he did a great job on reviving my pool. It went from looking swampy green to clear blue water in just a few days! If you unfortunately happen to be in the same situation where you're needing a pool cleaned up, you would not be disappointed in hiring Mark and his pool guyz. They'll take good care of you. I'm happy to see there's still honest and hardworking small businesses around. read more

The a pool Guyz has been so helpful! I just bought a house with a pool this week and have NO clue how to use it. The pool guys has done two house calls this week to show me how to use it, turn it on, set the timer, turn on the pool. He answered all my questions and would accept money when I offered. 10/10 recommend! read more

I needed some parts for my pool vacuum. The owner, Mark, made a special trip to deliver them to me the very next day. Excellent service! He even gave me some very professional tips on pool maintenance. Highly recommended. read more

Fabulous company! Mark stands by his services and does whatever needs to be done to take care of his customers! Highly recommend!!

We are new clients of The Pool Guyz and they have been providing excellent service! We are very glad that we chose them as our swimming pool maintenance provider. read more

They are fast and efficient!! Very nice to deal with, they don't even mind my big dogs, when I forget to leave them in the house. On the 2 occasions we've had a problem with our system they have made it out the same day to fix for us. Highly recommend!! read more