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    PurePoint Cleaning and Restoration

    5.0 (1 review)
    Open 8:00 am - 7:00 pm
    Updated 1 week ago

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    Excellent

    Services - PurePoint Cleaning and Restoration

    Biohazard cleanup

    Carpet cleaning

    Damage restoration

    1 More Service

    Mold remediation

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    Recommended Reviews - PurePoint Cleaning and Restoration

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    3 months ago

    Vadeem did a great job! Cleaned my carpet for a reasonable price, good communication, very polite and professional.

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    Legacy Construction And Restoration

    Legacy Construction And Restoration

    3.0
    (2 reviews)

    We are sharing our experience regarding emergency roof mitigation services performed on December…read more19. After discovering an active roof leak, we contacted ServePro after hours. We were clearly told the emergency mitigation service would cost $1,200, and we approved the work based on that representation. ServePro dispatched Legacy Construction & Restoration LLC as their subcontractor. Legacy's representative verbally confirmed multiple times (in person and over the phone) that the total cost would be $1,200 to install a tarp and stop the leak temporarily. However, we were later presented with an invoice of approximately $3,200, which was never authorized or disclosed to us. No revised estimate or change order was provided. This is purely unethical and unprofessional. Additionally, our HOA later informed us that the mitigation work allegedly caused additional roof damage (including cutting into roofing material and improper tarp installation), resulting in a $350 charge assessed to us as homeowners. Despite multiple attempts to contact Legacy directly to resolve this matter, we have not received a response. We are willing to resolve this fairly and have offered payment consistent with the originally agreed amount (minus the HOA charge caused by the mitigation damage). We believe in honoring agreed terms, but we also expect contractors to do the same. We are documenting this experience so other homeowners understand the importance of: * Getting written estimates before work begins * Confirming subcontractor responsibilities * Ensuring change orders are documented * Verifying scope and pricing in writing We remain open to resolving this matter amicably.

    I hired this group to help me restore and renovate my kitchen since I found a leak near my…read moresink/dishwasher area. I had already knew about them from word of mouth and the plumber I hired recommended them also. Their team was efficient and fast with their work. They left a clean place after they were done and provided great service. 10/10 would recommend for anyone looking to get work in their home!

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    1.8
    (5 reviews)

    Had a te h come out to do a clog toilet and it didn't work they came out again and the third day I…read morecalled again and they wanted to charge me again and I told the tech it should be under your 7 days guarantee and she said no and she was arguing with my father that is elderly and has Parkinson's in my home so I called her supervisor and yup he said the same thing and then said it's a plumbing issue and not a drain issue so I'm like why didn't she say that when she came out to do the job

    They do not honor their work warranty. They came out to my house which had a clogged sewer drain…read more I told them clearly where I suspect the clog was. The decided to clear out a different part of the line such that water was barely flowing. Upon having to come out the second time (6 days later) when the house was backed up again, they found where the real issue was - exactly where I said it would be. They didn't have the right camera equipment to diagnose the issue and took the easiest approach to maximize their hourly rate. Their initial receipt said "30 day warranty" on the work. However, they charged full price to come out the second time. $550 for the first time, $750 for the second visit when he *actually* fixed the problem by popping the toilet. They should have either done the job correctly the first time, or honored their work warranty (which included diagnosing where an issue is) and reduced how much the second charge was. Just expect that they will do poor work the first time they come out to get your system in minimum working order just so they can bang you again shortly after. I would hire a different plumber that knows how to do the job correctly.

    PurePoint Cleaning and Restoration - damagerestoration - Updated June 2026

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