!!BEWARE!! Their…read moresystem is flawed and accountant is incompetent. I have been charge twice for water because the person at the counter cant write out a receipt correctly, therefore add charges to my account instead of showed it was paid. Verbally told I could pay my account (rental fee) when I come in to pick up more water and over a year later get a bill with "late fee" charges. Partial my fault but after a year if you are going to go to change your practices, let your customers know. And last straw - asked if they had online payment and told unfortunately "no" but then my payment (cashiers check) conveniently gets lost somewhere between the post office and their store. So, double charge water $11. 2 month late fee $10. Lost payment and late fee $17..Total $38 of extra charge!! in a year and a half time. When I canceled my service, Angela proceeded to tell me that all of this is not their fault BOOOOOOO McKenzie Mist!!!

We got water from McKenzie Mist for our wedding that was in a location without running water. It's…read morekind of a pain that they don't have an email listed, but other than that our experience was great. Friendly service, great water. The only local bottled water place I found that would let us get a large amount of water just for a weekend. LGBTQ friendly.

Immaculate care of their customers and limitless knowledge from experience you're gonna love them…read moreand the water is going to blow your mind! Dehydration is a silent problem being hydrated has changed everything! There's so much to understand behind the science of water and these guys break it down beautifully! Thank you I'm so happy someone has a store!!!!

From the owner: Look better, Feel better, Have more energy! BE VIBRANTread more

I have been working with this company for 7 years. They always deliver on time and provide great…read morecustomer service. We recently switched to a water filtration system and they have been great about showing up to service it annually. The cost is very reasonable and the quality is great.

Communication is terrible. It's nearly impossible to get a return phone call or a clear answer…read more They charged me for a water delivery even though no delivery was made that month, then refused to reschedule it. The staff was rude and difficult to work with. I'll be canceling my service.

We had this service for about a year in Newport. Very good deal vs. having bottled water that you…read moreconstantly have to purchase and then take the bottles to the store to regain your deposit. The pricing is very fair. Used to have the service at my work, but when the guy using it retired, it stopped. I contacted the owner to set up home service and rented the dispenser. You just leave your empty bottles outside on the designated day and they pick them up and leave the filled bottles. On the Oregon Coast, it rains, so the bottles were often brought into the garage wet. Also, when it came time to move, we put a note on the empty bottles to be picked up and it said to only leave 3 instead of our usual 4 and 4 was left anyway. Our normal delivery date was 4/22 and we were to be moved out by 4/21, so I figured we would have bottled water on-sight while we moved. I called on 4/17 and was told it would be picked up the next day and there was no refund for a full jug of water, even though we had specifically asked for 1 less jug and they gave us an 4th anyway. Outside of that one issue, I was very pleased with the service. They were always on time and I enjoyed not having to deal with a million plastic bottles every month as well.

Home bottled water delivery up and down the Central Oregon Coast -- Both 3 and 5 gallon bottles…read moreavailable for delivery every 2 weeks, or once a month as needed, plus they have dispensers if you don't already have one. And -- the cost is equivalent to buying bottled water at the grocery store -- except you don't have to lug it to and from the car or up stairs etc. The water in Lincoln City is a way over chlorinated, and even something as basic as Alka Seltzer tastes awful -- not to mention soups and iced tea or coffee -- so I had to find a place that offers tastier water -- and this is it. It's RO (reverse osmosis) water, in plastic bottles -- Very helpful guy on the phone makes sign-up a breeze. not much else to say about it. They carry it up, and even lift the 5 gallon water bottle for me! What more could you ask?!

I'm very picky about my water, I find this very pure and hydrating. Thank you. Only comment is that…read moreideally this would be bottled in glass.

This water is used by anyone wishing to detox and oxygenate…read more The physicist behind the product spent 45 years perfecting it. The water originates from one of the purest well water sources in Oregon. The technology is from the heavens!

Experienced, prompt, thorough, and trustworthy. Friendly every time they work on your house. Highly…read morerecommend!

Everything is always great after their people have been here. Fast, friendly and efficient. Just…read morehad Jake and Byron out here; both extremely pleasant. Thanks Stutzman!

Best spring water money can buy. Excellent service and price for the water and delivery. People are…read morevery helpful and friendly to talk with.

been asking for a receipt since Primo bought them out. never got one. Finally Iwas able to log into…read morethe account to find out they were charging me 50% more than the price advertised on Primo website plus a high delivery charge. I called ask for a supperviser. Never got a Supperviser so ask for a callback. Never got a call back. I feel sorry for the poor delivery driver tomorrow when he gets the brunt of me FIRING Primo Water. I DON'T RECOMMEND USING THERE SERVICES