Staples Mill location is convenient so I stopped in to request alterations. Robinette , the…read moreseamstress stated that they no longer provide zipper replacement. I found it strange as a zipper replacement is an alteration a seamstress is capable of making. Several reviews indicate bias towards POC (Blacks). Poor state of affairs in 2025 that service continues to be denied based on race. Clearly, a coaching and development session is in order. DEI is essential!

I've had several times that I used fluff & fold services. The first time I brought a huge bag into…read morethe Staples Mill store. It was $35. I began using delivery service. First time less clothes than the first, same price. Last time even less $41. Yesterday my credit card was charged over $108.00, I haven't sent anything in. I got home and there is dry cleaning hanging all around my porch. I'd been calling several of their numbers about the charge all day and no answer, even corporate. I texted the route manager, no response. They finally sent me an email that they missed my call and had scanned my bag in error. I didn't send one in. They only partially refunded me.

I've used IBC a few times in the past and most recently took 5 pairs of faux leather bottoms, 3…read moretops, and 2 shorts. After being quoted $15 per pair of faux leather bottoms, I decided against having them serviced since that was far more expensive than the at-home wash and dry I could do myself. For 2 short s& 3 blouses, I paid $23 total. The Black-owned family establishment offers friendly, fast, and high-quality service. I dropped my items off on a Tuesday afternoon and they were ready two days later. I will return, though I noticed that their daily specials have been reduced quite a bit when compared to earlier former promotions (i.e. 5% off for shirts on Tuesdays and pants on Wednesdays, when before it was a 20% discount...). Be sure to bring your invoice at pick-up to ensure a smooth process.

I have been taking my clothes here to be cleaned and pressed since they have opened. Their service…read moreis quality and they are kind to boot. Highly recommend!

I am a senior who wasn't able to wash or dry my own clothes. I googled top rated laundry service &…read morefound Wash Wright. I was impressed with them being able to have your clothes back to you the same day. That was an important little detail for me. This business does an excellent job & if you have a question or concern, they respond quickly. As a customer, you will get the respect you deserve & your things will not irritate your skin. That is another plus. I rarely give reviews, but Washed Wright gained my trust because they are detail oriented & want make sure you are happy. Try them!!!!!!

The quality of work, timeliness and customer service exceeded expectations! I had surgery 6 weeks…read moreago and 8 days ago my dryer died and it will be 5 days until the part arrives. The team at Washed Wright made it happen in 24 hours with pick up and drop-off and a friendly smile. I highly recommend them and would use them again. All natural products, washed and folded better than I do myself.

Overall, good cleaners for the pieces I needed dry cleaned. Service was fine. Dropped off 5 pieces…read moreand it was ready for pickup in 3 days. There was a price difference from what was told when I picked up. I didn't ask about it because it was less than a $10 difference -- but be sure to compare the balance texted to you with the receipt in person.

I had requested that the slacks to my suit be expanded in the waist. I was charge $28.00 for…read moreletting the slacks out. I didn't try on the slacks for over 5 months but was disappointed when I realized nothing was done. Please try someone else for any alterations.

I came here at the recommendation of a friend. It's coming up on boot Season again and my absolute…read morefavorite pair desperately needed to be resoled. He took a look at my boots and recommended capping the heels as well. Overall, the price was what you would expect from both of those services. I was given the turnaround time (2 weeks) and expected ready day. I would've preferred to get a call, but I saw the hallway full of work, so I guess it stands to reason no news is good news. My boots were scheduled to be ready on a Friday, and I went to pick them up the following Monday. The woman who greeted me didn't recognize my name, but found my boots with the ticket. I have an active job, like 11k steps the other day on these boots' test run. They held up beautifully and I'm so happy I got them restored. Great job!

They helped me fix a diaper bag zipper that was overall unfixable. They thought of something new…read moreand it worked! They also resoled my husbands nice boots and they are even better than purchased now.

Great shop, will be using them again! My items came back on time and in great condition, and…read moreeveryone was super nice! :)

You may drive by and overlook . Signage not to good. Had 3 comforters cleaned. So very nice and…read moredid a great job.

They never answer or return calls.. not once , but twice . There are other options for sofa covers…read morebut if you gave bad service from the beginning, I hate to see the end.

We had 8 panels of drapery and another 8 sheers cleaned by them The charges were exorbitant! $700…read moredollars! This fee is unconscionable fee. My husband was told that they cost so much because they charged by pleats. NONE OF OUR CURTAINS HAD PLEATS! Had we known ahead of time that we would be robbed by them we would not have used this business. I can understand up charges for fabrics like silk and satin but ours were cotton, polyester, and rattan! We paid it because we are decent people who pay our bills but we really shouldn't have. I am sick!

Have used them many times, and while they are not the closest to my house, I still drive over there…read morebecause they are the best! I wish for their sake they were in a better location, because the Starbuck drive-thru wraps around and can trap you in a parking space.. They do great work at fair prices. 5 stars!

I dropped off a pair of Uggs to have cleaned for the first time. No warning they might shrink or…read morebe discolored. I picked them up and they were discolored but I thought I could use a suede brush to smooth them out. Then when I got home I tried them on and they did not fit they shrunk to a point where they are uncomfortable. They fit me fine before so I took them back today to ask them what happened and she said that it wasn't my fault but it also was not their fault I asked her if magic caused them to shrink and she said yes. I asked for the owner's phone number and she refused to provide it to me. I told her that I would be filing a claim with the Better Business Bureau and she didn't seem to care. I was also not offered a refund. They also refused to file an insurance claim. Don't clean your Uggs and don't go to this place.