Allen, Juliet, Anne and the rest of the team made the remediation of the asbestos found in our…read morekitchen go as smoothly as possible. The whole process of abatement was new to me and felt daunting, but ABC was professional and friendly as they patiently addressed my questions and concerns. They were very responsive all along the way and we felt taken care of and very safe. Abatement work is such a crucial part of the entire renovation process and ABC's contribution was very much value added. Thanks to their attention to detail and focus on helping us make a renovation deadline, our job was completed as soon as possible. We are left with peace of mind, knowing things were done right. I would highly recommend Atlantic Bay Contracting. Thank you, Allen, for all your hard work!

This company and their team could not have been more prompt, courteous, beyond knowledgeable and…read moreprofessional. Having a unique situation, Allan had recommended alternative companies that could remedy our issue. Let me tell you: should you have an issue with mold, asbestos, etc.--you'd be doing yourself a disservice by not hiring ABC.

Chris came yesterday, on time as scheduled. He reviewed the floors we needed; he had given an…read moreestimate over the phone. He was fast and efficient in getting our carpets cleaned, we had some dog urine, wine (oops) and a couple coffee stains. He was done in less than 2 hours. The final price was less than quoted! Chris was super professional and friendly. We are still walking around going ooh and awe at how clean our carpets look. Should we need them cleaned again, we definitely will give Chris a call!

I need to apologize for my much too late review . A absolutely amazing service…read more Professional,genuine and knowledgable. Will work with you will teach will respect you. Water call Chris right now. The best

Remediation team was great! Did a great job & very professional and courteous!…read moreVery helpful and they work with your schedule! Price was responsible! Would recommend Aspen!

Avoid this company. They are unprofessional and incompetent. They took over three months to…read moreschedule insulation work and ended up cancelling last minute. They were supposed to call back to reschedule and never did. Do not waste your time with them like I did

A very incompetent company Once you hire Tony You will…read morenever here from him again. I called and texted him for 3 weeks after I gave him the job. I never even got a call or a text back. I finally received a text back once I told him to pick up his equipment and leave my property He sent a nasty text saying don't ever contact me again . Ever! I took the high road less traveled and did as he said and didn't text back The issues are too numerous to mention I would avoid this company Glenn B

Be very aware if you are thinking of hiring this company. My experience in the proposal process was…read moredismal. Charged me $150 to come to the home because I said the word "mildew".... there is no mold. Promised a quote in 48 hours, which I needed. Failed to deliver, I had to chase them for the quote. Quote was very poorly formatted (like an internal estimating system) and was missing elements we discussed them doing. Called to ask questions, no response. Emailed requested a call; no response. When I finally got them on the phone, they said they were very busy, blah blah blah, excuses. At this point, their poor performance erased all confidence that they would do a good job if I did hire them. Now I am on a mission to get the $150 back... very, very poor business.

I found this company through home advisor booked 3 weeks in advance. Spoke to a customer service…read morerep. When I booked the service told her how many heat registers and returns I had to the best of my knowledge not booking from home. They never called to confirm count prior to arriving on property. Also received a text at 7 am the morning of service. Way too early. When they arrived went around to count registers and returns with the company. Come to find out I missed 3 , my mistake. Then they said they could not do service in the3-4 hour time frame and increased my charge as well. I adjusted my work schedule for this as well. Needless to say I was not happy. Got on the phone right away to find another company. Found one that came the next day and did not charge by the register counts and was a flat fee. My recommendation is that the company confirms information prior to arrival.

Easily 5 stars. Moved into a new place where previous owner had a dog, and I have allergies. They…read morewere expedient, explained what they were doing every step of the way, and even offered to cut my floor to fit a vent that didn't sit right. Personable and professional. Great experience

Trung from VioClean is very responsive and professional. Ive used his services at my home and…read moreformer employer (CSG Inc) always exceptional results.

I had a Groupon for a $99 carpet cleaning (3 rooms, 900 sq. feet or less). I made an appointment…read moreover the phone and Donnie showed up on time and with a smile, even though it sounded like I was his 6th or 7th appointment of the day. I am getting ready to move out of my condo and wanted to have the carpet cleaned for the tenant who I am renting my condo out to. The previous owners of the condo had clearly never cleaned the Berber carpet. It was a dark brown, almost black, color in some areas. Let's just say it was so bad that you could see the outline of where they had placed furniture as those areas were somewhat lighter in color. Donnie was quick and efficient and really polite. I asked him if he needed help or wanted water, and both times he said no thank you, but said he was grateful that I asked. Since I am on the third floor, he had to throw a rope down to hoist a hose and a water line up to my condo. He was so quick and quiet that I didn't even realize when he left my condo to rig this set-up. I was packing and working while he cleaned, and Donnie never bothered me. However, when I checked in on him, I noticed how clean the carpet was! Even a really stained spot was treated so well (he spot cleaned it so definitely attention to detail was a plus) that it was white again! I seriously have never seen my carpet so clean. I am kinda bummed that I won't get to enjoy the clean Berber carpet in my place now. Donnie was fun to talk to, and probably one of the friendliest service people I have ever encountered. He told some really funny stories and just seemed so personable that at one point, I felt guilty . . . like I was asking my friend to clean my carpet. And he was only there for a little over an hour. But you will see what I mean when you meet him. He even gave me a card and a magnet and was professional throughout the process, with handshakes and good manners. He even advised me to be careful when going from the cleaned damp carpet to my laminate wood floors as I could fall. When he left, he reminded me of my dad . . . he told me to remember to lock the door behind me! I hope that his boss reads this review to him as Donnie admitted to me at the conclusion of his visit that he didn't even own a computer and had never heard of Yelp. I did tell him to be on the lookout for a great review of his service and that hopefully somebody will alert him to the content. This was the best $99 I have ever spent. Turns out my husband has separately used Vioclean for bathroom tile cleaning services in his house and loved them too! I would recommend Vioclean without hesitation. The carpet in my condo is now clean and it's an environmentally friendly process without any fumes or heavy chemicals or cleaners.

If only I'd read these reviews - of course they know you won't when you're dealing with an emergent…read moresituation. I used to wonder how restoration companies made such gaudy margins, but now I know! Here's a synopsis of the play they run when dealing with water damage in case you are a prospective customer or are considering implementing it at your place of business and looking for 'best' practices: 1. Get out to their home as fast as possible - you want the clock running on labor hours 2. Take careful measurements of the space and input into software to calculate quote and provide a verbal quote - don't show it to the customer so you can later claim it was a 'guess' - they're over a barrel (figuratively and sometimes literally), they'll say "yes, please start right away". 3. Do some of the work - the easy bits - leave as many air movers and dehumidifiers behind as you have on the truck - need to make our #s this month, those thing aren't earning $$$ on a shelf! Don't worry about FEMA drying guidelines for space and equipment counts - this customer doesn't know what those are, they'll pay up for whatever the insurer denies! 4. Make up some reason why you can't come back for a few days longer than initially communicated - IMPORTANT: Don't do the moisture monitoring, because that may show you didn't need the equipment there as long as you left it for (much harder to charge for it in this case). You'll just say you were too busy. 5. Go radio silent for weeks or months, then send a one-line invoice for ~50% more than initially quoted, only providing detail once they've all but staked out the building to ask for support such as detailed invoices or drying logs. 5a. IF they push back on increase, state something like "we thought you were self-pay" (is this just a textbook insurance fraud description?) 5b. IF they push back again, claim that you did the work properly, that your rates are 'industry standard' (absolute garbage - are they openly admitting to collusion?) 5c. IF they push back further, copy and paste messaging from prior emails to them or others (lots to work with) - they'll give in. Helpful to add lots of people to the e-mail chain. Allude to legal action, hope your customer is weary of a protracted legal battle. LOOP STEPS 5A - 5C UNTIL THEY GIVE IN OR THE SUN EXPLODES ABOVE ALL ELSE: Obfuscate like your life depends on it - return no calls, provide no written communication - above all else, never communicate with both the insurer and insured at the same time - you need them out of sync.

They were very professional, in calling me the day before to tell me the time, and then half an…read morehour before they arrived. When they arrived, they asked me what I wanted to save or throw out. They were very polite, worked hard, and worked until it was dark. The mold smell has already become less after a few hours, and even more so the next day. I would highly recommend them.

I called Sam with my air quality problem and he responded immediately. When I told him what my…read moreproblem was and how stressed out I was over it he came the same day. After talking to him and telling him my situation he started testing all my rooms and said I would be getting a detailed report in the next couple of days. I got the report the next day. Sam took the time with me to tell me how I could remedy the problem and his suggestions worked. Professional, friendly and honest. I highly recommend that you contact Environmental if you're experiencing any environmental problems. Linda K

Wanted to get environmental testing done in addition to traditional home inspection prior to home…read morepurchase. Sam was very friendly on the phone and flexible with scheduling. On the day of the actual inspection I had buyer and seller agent waiting to make sure we could get it done at 8:00am. At 8:10 called Joe and he kept on saying traffic was bad, it did not sound like he was even in the car. At 8:38 he texted me saying he is up against his next job, traffic is bad and we need to go re-schedule as he is not sure when he will get in. He knew appt was at 8am, he knew there will be traffic coming into the city and made 3 people wait. Absolutely unprofessional and unacceptable. He came through a recommendation, definitely will report back. AVOID!