PuroClean was assigned to me by my home insurance after I had a flood. Minutes after requesting help from the insurance. PuroClean called right away and even came out next day on a Sunday! They were very friendly and answered all my questions. They did the mitigation process for us. They removed all the damage and help dry the area out. They were very clean and professional! Would highly recommend! read more

See all

I can not say enough great things about this team. Everyone was amazing! Very professional and responsive. When I found small amount of mold next to my tub I called them right away and they helped me discover a water leak and go through my insurance. They took care of all the back and forth with my home insurance and getting them all they needed and showing them all that needed to be done. After fighting with the insurance for a few months everything was approved thanks to John's hard work. The girls in the office Angela and Dani did a great job of keeping me updated every few days. When we finally started repairs it went pretty quick and I have a beautiful master bathroom. Thank you so much! If you need any water leak help or bathroom issues or mold call them they can help and do it right! read more

PuroClean - Shower - Damage Restoration Near Me - Temecula, California

See all

I had an insurance claim for a leak that caused mold back in October of 2021 it is now pretty much August of 2022 and the project is still incomplete. Allan the project manager is full of excuses and takes zero accountability for poor communication, planning and lack of execution. I have been asking politely for months for them to finish the job and each week its 'my guys are sick' 'the person scheduled had to attend to a family matter' 'the supplier is out of stock' ' the owners are on vacation'. I have followed up on nearly a weekly basis via email and text since about March of this year and still the excuses keep rolling in. I have never worked with a more unprofessional company then this one here. There are many other restoration companies out there, please don't make the same mistake I did by working with this PuroClean location. read more

I had the pleasure of using PuroClean Temecula for my kitchen renovation. We took the walls to the studs and replaced everything. It was a big job, but they ensured it progressed with precision and speed. It went really fast! Mark and Cory did a great job with my walls and cabinets. They work clean and get out fast. Business owners John and Carly are the ones to call if you need any work done in your home. They also manage water, mold and smoke issues. Call them for everything! read more

First Rate Expertise~ We were overwhelmed before Temecula's Puro Clean's very experienced group arrived~(they were punctual, professional, & honest.) Gave us answers we needed, then solved our mold issue in required steps . Thank you so much for your professionalism and remedies. Would give 10 stars if I could. Very Highly Recommend! read more

I definitely would not recommend this place. They did really poor work on 75% of the restoration. Gaps in the flooring scratches from them not covering the new floor when workers are coming in and out. Left trash inside and outside for days at a time. I had to pay a cleaning company to clean up the mess so I could move back in. Too many issues to list tbh. read more

See all

Puroclean is awesome! The staff is super knowledgeable and personable. If you want things done right, Puroclean is the way to go!

Puroclean was very helpful and went above and beyond to make sure our house was repaired to its original state. They educated us on what was being done and worked hard to get true materials we needed in a timely manner. They were there every step of the way. read more

My family suffered a tragedy earlier this year and from the very first phone call PuroClean was understanding and there to help. Each person I dealt with went above and beyond what they were required to do. When I was unable to make some tough decisions, they were patient with me and helped me to make the right one. Tina was my go to for services and information. She kept me up to date on progress of our clean up and sometimes called just to check in on me. I can't thank these amazing people enough! My heart is full when I think of how they took this huge burden off my shoulders. I will be forever grateful. 5 stars is not nearly enough. read more

I'm so grateful for the work that Puroclean did to fix my water damage/mold problem. Matt and his team were excellent and very professional. I had never been through a situation like this and Matt was very helpful in walking me through the whole process. Puroclean responded very quickly, Matt and his team worked really hard and dried everything out, made sure there was no mold. I would highly recommend this company to anyone who has the misfortune to have to deal with anything like this! Thank you Matt and Brian and everyone at Puroclean. read more

Stay away, stay far far away. They either show up extremely late or not at all. When they are physically present, they are slow, disorganized and uninformed. Poor communication with us the owner and the insurance company involved in the water claim. Very nice on phone and workers are pleasant but had to change contractors mid-term. read more

Stay far away! Water mitigation went great but the reconstruction was a nightmare. The poor communication, excuses and poor workmanship is far from belief. I should have used an insurance recommended company, not this one! read more

Rod and his team were very professional and knowledgeable. They worked very quickly and took the time to answer all my questions. They took measures to protect my carpet and belongings and they even put up with my barking little dog with a smile. I am very happy with their service and would absolutely recommend them to anyone. read more

Professional, integrity, dedication are the words that I choose to describe the services of Puro Clean. On time complete and thorough and never once made me feel as if I was being taken advantage of or ignored unlike some insurance companies. I could not be happier with the work performed and will 100% give every ounce of business I can to this company. This company and any other company like it cannot hold a candle to the professionalism of Kody. Kody is attentive upbeat professional and dedicated service is what made this already sad situation 100% better I cannot say thank you enough. From my family and I thank you. He made sure everything was done right and completely so I didn't have to worry. Keep up the great work. -BP PS this guy needs to be promoted! You are guaranteed success with him. read more

The entire staff over at PuroClean are amazing. I had a water leak from my kitchen sink and my wood-laminate flooring soaked it right up. This damaged my lower kitchen cabinets and my kitchen floor. When I called PuroClean I was greeted by Danielle who was friendly, patient, and super helpful. Her positive personality goes a very long way when you are panicking about water damage!! I was even more impressed by the professionalism, helpfulness, and friendliness of Jose and his field crew. Jose arrived to my house with tools in hand to measure water/moisture damage and took the time not only to explain what my particular damage was, but also explained how the entire process works. After my experiences with Danielle and Jose I was sure I had picked the right water remediation company for the job. After letting Danielle know that I would be using their company to remediate my water damage, Jose and his crew quickly sealed-off my kitchen from the rest of the house and began removing the damaged cabinetry and kitchen floor allowing my kitchen to dry. They exposed the concrete slab and studs on my wall and quickly deployed several air dryers and even an air purifier. In my living room in case any kitchen air escaped. I believe that a good company starts with happy employees and there is no doubt that Danielle and Jose are professionals who love what they do. I would recommend them to anyone who is going through this. read more

PuroClean did an amazing job taking care of our mold problem. Their tech Matt did a great job explaining our options and performing the service. He was very knowledgeable and friendly. Carly in the office was also very helpful and great to work with. Great company! Erik & Danielle Goodin read more

Happy New Year.... Boooo! My day began with a broken hot water heater and flooded garage and pedestal area that backed in to my guest bedroom. A total mess. Puroclean was recommended to me by a Facebook closed community group mainly because they said they could come out right now!' True to their word they arrived immediately and began work. Daniel was the lead and took charge of everything. He took my stress away, kept telling me everything will be ok. They were in constant communication with me every step of the way. He was right! You have to allow time for your home to go through the healing process. They were here every day checking levels and moving blowers humidifiers etc. then the the rebuild, Ugh! Thought that was going to be a nitemare but no. Puroclean has a sister construction company to handle that and they did, seamlessly! Worked with my insurance adjuster immediately and completed the whole process from tear down, Dryout to rebuild...in my case 9 days. Keep in mind that every home is different, like a patient. Beautifully done! Thank you Puroclean and Prosper Industries for a job well done! Here's to a Fabulous New Year Now I can celebrate!! read more

Let's start with when you have a leak in your kitchen ceiling and it has destroyed most of your kitchen, you aren't going to be in the best mood. Well with PuroClean my mood got a lot better. Jose showed up and did an assessment the same day. The next day Hector and Jose came and helped my pack up my kitchen. Taking extreme care in all my items and wrapping them very well. Then the next day Jose, Hector and Angel came and did the demolition of the kitchen. I can't say enough nice things about these three. They were professional, funny, efficient, and kind. It is weird to say that I enjoyed this time, but I did. It made me feel lighter and happier. These guys work very hard and deserve a shout out. During this process the office girls, Danielle, Carly and Christine have been AMAZING. They have stayed in constant contact with me and helped schedule around my life. During the drying out process the techs came out everyday to do the readings. Tim came out on a Sunday and he was so helpful. He even pointed out a smell of gas outside by our meter. John, came out and assisted in getting my oven plugged back in and even got me a temporary sink to help out. These guys are friendly and great! I would use them again in a heart beat and recommend them to everyone. It is so hard to find good companies anymore and good honest workers. Well if that is what you are looking for, then no need to look any further. PuroClean has made a frustrating process straight forward. Thank you! read more

I called Puroclean to refer one of my customers who had a flooded garage. They immediately call them to to see what they could do to assist in a difficult situation. They were friendly, empathetic and eager to help in any way they could. I would highly recommend them in the future. read more