5+ STARS for All Dry Services of Riverside County It's 3…read morea.m. and we're upstairs in our bedroom, fast asleep. My wife wakes up to the sound of running water. It's not raining and the sprinklers aren't on, so she goes downstairs to investigate and finds the entire downstairs flooded, water still gushing from a burst kitchen pipe. I run down to join her, and we spend the next several hours mopping up and hauling furniture out to the back patio. Around 3:45 a.m. I call our insurer, then do a quick search for reviews of locally owned water damage contractors and call All Dry Services of Riverside. The owner, Joe Daquino, calls me back just minutes after my message and says he'll have his crew out by 6:30, if not sooner. He arrives on time, surveys the damage, and lays out a plan on the spot: demolition first, then drying out, then remodeling the downstairs and putting everything back the way it was. Over the next few months, Joe and his crew showed up every single day, on time. They worked quickly and professionally, cleaned up at the end of every day, and handled every task with real care and a positive attitude. I've owned several houses in my day but had never dealt with extensive water damage, so I didn't know what to expect. Like a lot of people in that spot, I took a leap of faith -- and I'm thankful I did, because Joe and company have performed beyond my expectations. I started this review with 5 Stars + so you'd know that if you ever go through what we did, you can make that call to Joe with total confidence that you've got a team of professionals who will take the best care of you, honestly and diligently. One more thing: Joe is just a solid guy. You'll see when you meet him.

Unfortunately, I cannot recommend this company. While they were punctual and their technician…read morenotification system was helpful, our experience after that was extremely disappointing. From the first day, we were concerned about how our home and belongings were treated. We have video of an employee throwing one of our boxes onto a table, which was dismissed as "just hats" when we complained. We also have video of an employee tripping over our robot vacuum and causing it to flip several times. Accidents happen, but no one even told us it happened so we could check it for damage. Employees also walked throughout our home without shoe coverings, and our carpet was inadequately protected with old rags rather than proper floor protection, leaving it in worse condition. The most frustrating issue involved our sauna. BEFORE they moved it, I specifically explained how it needed to be moved safely. Those instructions were disregarded, causing the sauna to separate in a way it was not designed to. They then placed it directly onto flooring that still had adhesive from our removed peel-and-stick vinyl without protecting the bottom. Zero common sense of anything like " ohh, this concrete is as about as sticky as flypaper. Let's NOT put a five thousand dollar sauna straight onto the floor with the adhesive!" We now have to have the bottom of our sauna cleaned and sanded to remove the adhesive. The owner never took any responsibility for this or acknowledge the fact that something could have been done very differently. Their mitigation setup also created concerns. They drained equipment into a bucket that was far too small, leaving US responsible for repeatedly emptying it to prevent it from overflowing and potentially causing MORE water damage. The plastic barriers that they put up when the machines were here, were not properly secured, and then we were blamed for the fact that they fell down. The owner even sent somebody out to staple them up on the walls, his employees did not follow instructions, we informed him, and there was nothing done about it. What bothered us most was the response when we raised these issues with the owner. Rather than taking responsibility for the actions of the employees his company sent into our home, our concerns were largely dismissed or responsibility was deflected. Regarding the bucket, his response was essentially, "I never told them to do that." Regarding the sauna, he offered to come back and "fix" it, but also saying that it "wasn't damaged or broken" without even having come by to see what had happened nor did he acknowledge his employees were the ones who mistreated it after disregarding the instructions I specifically gave them. The owner even acknowledged to us that his employees did not listen to him nor do they communicate with him because when we advised him about our robot being flipped, he says "this is the first time i'm hearing about this" so his own staff do not properly report events either. The lack of professionalism escalated further when an employee yelled at my husband over a containment barrier that had fallen because it was not properly secured. When I intervened and asked why he was yelling at my husband, he stormed out. We then captured him on video outside referring to me as "this bitch is on my dick" while speaking on the phone. Having your home torn apart after water damage is stressful enough. You should not also have to worry about workers damaging your belongings, failing to protect your home, or being disrespectful when legitimate concerns are raised. We documented multiple incidents, including video. Based on our experience and the lack of accountability when these issues were brought to the owner, I would absolutely not recommend this company. Keep them far away from your house, like we intend to do in not having them come back to put our property back in the house.... I'm definitely not signing up for a second round of disrespect to our property and mansplaining about how nothing was their fault even in the face of documentation of quite the opposite.

We had the absolute best experience with Flood Force, and I especially want to recognize Benjamin…read moreRuiz for going above and beyond during a really stressful situation in our home. When you're dealing with water damage, everything feels overwhelming and chaotic. From the moment Ben arrived, he immediately brought a sense of calm and professionalism to the situation. He took the time to explain what needed to be done, answered every question we had, and made sure we felt comfortable with the entire process. What really stood out about Ben was not just his knowledge and work ethic, but his genuine kindness and respect for our home. He treated our house like it was his own. The team worked efficiently, stayed organized, and always cleaned up after themselves, which made a huge difference during an already stressful time. Ben's attention to detail and level of care is rare to find these days. You can tell he truly takes pride in his work and wants to help people, not just finish a job. Because of him, what could have been a nightmare experience was handled smoothly and professionally. If you ever find yourself in the unfortunate situation of needing water damage restoration, I cannot recommend Flood Force enough. And if you have the chance to work with Benjamin Ruiz, you will be in excellent hands. Thank you again, Ben, for your professionalism, compassion, and incredible work. It did not go unnoticed, and we are so grateful.

Fabian was able to diagnose and repair water issue under kitchen sink…read more Very reasonable price, repair done quickly and correctly. He found issues the original inspector missed, which were numerous and caused a lot of damage. We have been living in house for 31 days, and just got water 4 days ago. Fabian also explained the process, and left a very happy customer. I will be telling others about Fabian and Flood Force. Thank you for the work you do, your professionalism, and the care you show to homeowners/ clients who are facing a difficult with plumbing issues/water intrusion or even lack of water. He cleaned up all the floodwaters in the kitchen and removed all the cabinets, leaving a clean, dry area to be able to get the kitchen up to standards and usable once again. I highly recommend the company and employees.

I was more than a little apprehensive about the demo work Superior Restoration needed to do at my…read morehome in Encinitas. Everything ultimately checked out fine, but they still had to remove some drywall to ensure there was no hidden moisture or mold. The supervisor, Jaime Perez, along with his techs, Joel and Josh were extremely professional and had the entire job wrapped up in about half a day. I was so impressed that I'm planning to use them for the drywall repairs and carpet cleaning as well. I'll update this review as things progress, but so far I can say without reservation that I highly recommend this company for insurance-related restoration work.

We had a leak in our bathroom, and Eric did a fantastic job with the repairs. He was friendly,…read morepersonable, and extremely professional throughout the whole process. We highly recommend this company!

Awesome company! Anthony and Jesse asking with several other techs took care of us from day one…read more Super attentive and some communication throughout the whole process. Highly recommend these guys if you're in need of demo!

Fernando and Miguel were GREAT! Very professional & diligent with their work!' Thank you both!!read more

Bobby and his team are amazing. They are clean organized and extremely professional. I did not need…read moreto handle one thing nor did I need to lift a finger. Bobby took care of everything. What a wonderful experience and great people to work with.

I scheduled an appointment with whom I'm assuming is the owner of MVB to come to my home on a…read moreFriday evening to review my needs and provide a quote. He asked me to send my information, which I did, and told me he would text or call with an ETA after leaving his previous job that day. Unfortunately, Friday evening came and went with no call, text, or show. I understand that things can come up, so I waited a few days to see if he would follow up or apologize and attempt to reschedule, but it's now been three days with no communication. I was disappointed by the lack of follow-through and professionalism, especially from the owner. Clear communication is important to me when hiring a service provider.

One word description: PHENOMENAL! Andre is professional, pleasant, on time and he went above and…read morebeyond. He cares!

I was referred to this company by a plumber. I gave Matt a call and he reassured me that he would…read moregive me an honest opinion on whether we needed our kitchen cabinets removed due to potential water damage. Initially, a remediation company had come out and told me I'd have to rip out the cabinets due to water damage. I wanted a second opinion, so that is why I reached out to Matt. It was a pleasure speaking with him, for he is very knowledgeable of water damage. Matt really calmed my nerves. Our appt time was 9AM, and about a couple minutes after, I see his car pull up. I love when people show up on time. I've had bad experiences in the past where I sit, look out the window, and just wait for someone to show up at the scheduled time. Matt showing up on time really impressed me. He looked at the areas where they may be damage, and didn't find any moisture detected. He couldn't guarantee that there wasn't some water damage to where a drain leak was, but reassured me that at least inside the cabinets, and on the drywall, there was no damage. He was patient in answering my many questions, and made me feel more at ease about the situation. He asked that I send pictures of what's behind the stucco, once the plumber cut into it to fix the pipe, and that he would then give me a recommendation on how to proceed from there. I joked and told him hopefully I won't need to use his services, but if the worst case scenario became a reality and I did need the cabinets removed and drywall replaced, I know Matt would be the first and only person I call.

From the start David was so professional, relatable, and very knowledgeable. It's the first time I…read morehave a leak and have major things repaired, and he made it so it was not stressful. thank you for Everything and for sending people Like Alfredo who was also so professional, and detailed. where we had the leak is not even noticeable he did a great job!!! Thank you if there is any other crazy leaks I know who to call.

I just want to take the time to write a review about Bud with Platinum Dry, because he truly…read morechanged everything for me. We had a major leak this past year that the owner neglected to address correctly. I expressed my concerns multiple times about moisture and possible mold, but I was dismissed. Months later, I became very sick and couldn't shake the feeling that something in the home was contributing to it. Out of desperation, we called Bud and he showed up the same day. He immediately confirmed an additional leak we didn't even know about, and found 100% moisture in the walls of my bedroom. The relief I felt finally getting answers was indescribable. That confirmation meant everything. When we had to leave that rental in an emergency and move into a new place, Bud came out again that very day to check the new home. He alleviated my fears and verified that the house was clean. Mold illness is real absolutely real and it can completely change your life. I needed to write this review because I'm beyond grateful for Bud's integrity, responsiveness, and the way he dropped everything to help when I truly needed it. I'm also incredibly thankful he validated what I already suspected, when people around me thought I was being dramatic or neurotic. I wasn't I was educated, researching, and listening to my body. And Bud confirmed all of it. I'm on the mend now, but if you suspect moisture or mold, please call this company. They are honest, knowledgeable, and genuinely care about the people they help.

Richard came out same day and gave me a clear assessment of our situation, and did not try to…read moreupsell me on anything I didn't need. He was very professional and service-oriented. I wouldn't hesitate to call again if we ever need additional support.

Richard was able to come to our house the next day after we found mold in a house we had just…read morepurchased. He started remediation quickly, and was very honest and had very fair prices. He was also very responsive every time I reached out to him with questions. I would definitely recommend Richard should you ever need any kind of mold remediation.