We were referred to VIP Pet Services by our Vet, whom I will also be contacting. I would give them…read more0 stars if I could. To start, we told them specifically where the garage door openers would be so they could get into the house the first day. You have to go through the garage instead of the front door because it's too easy for one of our dogs to get out the front door and bolt down the street. When we first landed, we had a voicemail saying they couldn't find the openers and had to go to a neighbor's house to get a spare key. It was a good thing our neighbor was home, otherwise, our dogs wouldn't have even been checked on when they should have been. We returned home to find a bedroom door destroyed and the damage is extensive. Either this was done in one day and no one showed up to all day to help put a stop to it by blocking off the hallway, or it occurred over multiple days and again nothing was done to try to stop it and it was NEVER mentioned to us. They were asked to leave the garage door openers outside the house in a hiding spot so we could get in when we returned. One of the openers was, instead, left inside the house on the kitchen counter within reach of our big dogs. They, of course, got the opener and destroyed it leaving us with only one working opener. There was also so much poop and pee in the house when we got there that there's no way our dogs were let out during the day we returned (we got home after 9:00P). The owners claim that our dogs left that big of a mess every day, but they "require" 3 visits a day specifically to avoid that, so there's no way if our dogs were let out 3 times a day that they left that big of a mess. Our dogs are all house trained - including a 6-month-old puppy - and would never make that kind of mess inside the house unless they were left alone ALL DAY. My puppy is also required to eat all her meals in the bathroom because one of my other dogs is very food aggressive with her. You show her the food dish in your hands and she runs straight for the bathroom. Once we got home, though, she refused to eat in the bathroom which makes us believe that our instructions were not followed and that she was fed with the other dogs instead of being kept separate to avoid any problems. We contacted VIP Pet Services today and they blamed us for the garage door opener being chewed up because we don't crate the puppy - we also have a 3yo Boxer who gets into everything, which is why we don't leave things on the counter - even though we specifically asked them to leave the openers outside. They refuse to refund any of our money to help fix the destroyed door and the garage door opener and although they said they did a lot of things - like clean out the litter boxes - it certainly doesn't look like anything was cleaned the entire time we were gone (5 days). We will NEVER use VIP Pet Services again and I will be warning all of my friends and colleagues NOT to use them.

I recently moved to Huntersville and so had to find a new sitter for my American Bulldog. It was…read moresomewhat of a last minute trip however Cindy and Vinny were incredibly accomadating and helpful. All the scheduling for services is completed online; Cindy walked me through this process with ease. We scheduled our consultation visit with Vinny and Sean the following day. I completed as much of my pups profile on line as I could and Vinny brought the form so we could finish what I missed. They were incredibly thorough; practicing placing the collar on CJ and even doing a "dry run" the next day before we left to ensure that CJ was comfortable. I texted almost everyday for updates and they were more than willing to accomadate. The brought the mail in, turned lights on and off as well as brought our recycling to the road side. When we got home we had handwritten notes from both Vinny and Sean detailing CJs care and reassuring us that the week was uneventful. We signed up for the white glove service with 3 visits a day and plan to utilize their afternoon walking service in the future as well. CJ is not just a dog but a part of our family and we would not have been able to enjoy vacation without knowing he was taken care of.

Amazing care givers to my fur babies- highly recommend if you want your dog to have hugs and kisses…read morewhile you're away.

We LOVE Jessica and her family!! They took such amazing care of our greyhound girls in their home…read moreand even did a drop in visit for our little chihuahuas when we were late. She sent lots of updates throughout the day and pics as well to go along. We picked them because of their experience with greyhounds, attention to detail and overall care for all of the dogs. She's very willing to work with us on scheduling and flexible for our needs, plus they're close to where we live so drop in visits are a breeze. They are a super sweet family and they really treat all animals like their own, they welcome them into their home with open arms! You won't be disappointed by choosing this family to watch over your fur babies! We will definitely be using Lake Norman Dog Sitting a lot in the future!!

We used Skips help in training a Shiba we were having a dog aggression problem with. Seems she…read moremostly needed more strenuous exercise so she could settle down and pay attention. We had 8 Alaskan Malamutes that were all non-confrontational and couldn't have a 6 month 25lb. dog terrorizing them without an eventual problem. Skip came and immediately found her basic problem and dealt with it. After her first session she just wanted to go relax. He used a few different techniques over the next few visits and Skylar got calmer and calmer. We need Skips help again with a 8 month old pup who was very smart, learned quickly and has now become non-attentive, argumentative about commands most are age related but he pushes to the extreme with his disobedience and has become food possesive. We hope Skips services can help us again.

Skip has helped me train my pup and was hired to walk her and I cannot express how amazing he is…read morewith her! I personally don't trust anyone else to work with my dog.

Ann took care of our old black Lab, Condi, a few years back. Ann is Awesome! Condi died back in…read moreNovember 2017 and we finally got a new dog last year. We're definitely going to bring our Dusty dog over to meet Ann soon!

These guys are great! Very professional but with a nice personal touch. We have a 4 year old German…read moreShepard, it can be tough to find people who are good with large dogs, they did a fantastic job and even left me a signed note when they returned from the walk.

Be careful! Had them for 4 months, requested they switch my service day which they could not do. I…read morecancelled the service, they owed me one prepaid week which they refused to provide. They quoted the multi page service agreement saying I was 4 days late in communicating the cancellation and per the agreement I should have pays for an additional month. Good luck with that. The woman who came weekly was wonderful, we loved her. Petty, poor customer service.

We've been using Carolina Pooper Scoopers' pet sitting and dog walking services for years. Jim is…read morereliable, knowledgeable and caring of every furry family member we place in his care (including a few hermit crabs). We can relax and enjoy vacations knowing our guys are in good hands. Our dogs love Jim and give CPS a paws up.

Quit looking around and book here now. Our mini Bernedoodle loves going there and comes home…read morelooking fabulous. If things are quiet enough they let the dogs play out of crates which reduces stress. Harper loves getting the treats they give her too. Pricing is very good for quality of cut you receive. I took my baby to another groomer in triangle area and she looked like a rescue at twice the price

Wow - what a find!!! We recently relocated from Los Angeles, taking an extended drive across the…read morecountry. It was difficult to say the least with two nervous rescued dogs. Julie did an absolutely amazing job on my little Stella. She went in looking like rescue and came out looking like a Westminster Dog Show contestant. Her sweet husband Jay was so gentle when bathing her. Her prices are very fair considering all the work she put into Stella. (It would've been $125 in LA) Highly recommend Pampered Pooches - stay away from PetSmart type places and support your local businesses!!!