A negging veterinary office. While they present as a kind of boutique, upscale cat hospital, their…read moreplaybook seems to be to criticize your pet parenting to the point you're wondering if they're going to call CPS on you. Then they upsell on unnecessary tests and services. I had to negotiate several hundred dollars of unnecessary costs out of what should've been an urgent care visit for a sick cat.

I am writing to alert Dr. Jane Brunt to what happened today at the office. My cat has been a…read morepatient at CHAT for 6 years. In that time, we've had nothing short of perfect service from the vet techs and the vets. They have been wonderful. Very clear. Very transparent. Very kind. My cat has adored them. This time--today-- I met with a senior vet tech (name unknown) and Dr. L about a dental issue. My cat had lost two front fangs. First, the cat was evaluated by senior vet tech name unknown, who weighed her, briefly looked in her mouth, and listened to her heart. Then, Dr. L came in. Dr. L took a thorough look into her mouth and said there was some inflammation; she should get a dental cleaning; and there may be part of a tooth left in one of the fangs that might need removal. He quoted an estimate of about $1500. He said it might take month to get an appointment because they were booked out. He left and senior vet tech came back with an estimate of $2400-$3100 with FOUR extractions. He also told us we could get in the next day. This was whiplash. I asked him go over the bill with me. I could not reconcile the vet citing one possible extraction and a cleaning with the vet tech citing a possible four extractions. He said that I could choose not to follow his recommendations but then, my cat would be in pain. I asked to speak with the vet. Dr. L again. Dr. L came back in with the practice manager, a woman I'd also never met. He said (contrary to what actually happened) that he'd barely looked in my cat's mouth. I asked him to look again and he refused to look into her mouth again because he didn't need to. He said that no one could know how many extractions she would need until she had xrays, which could not happen until she was sedated (understandable). He said that the estimate he gave was just an estimate too. I pointed out that it was a bait and switch. Dr. L and the practice manager protested. Dr. L said sarcastically that from now on he'd lead with the high estimate. I showed them that their files did not indicate any gingivitis in my cat and no one ever mentioned it. They said that is because no one looked thoroughly at her mouth. Huh? They told me several times that we did not have to do the surgery for the cat and I echoed what senior vet tech said, "if I didn't do it, my cat would be in pain." They agreed she would be and said senior vet tech was just being transparent. We went back and forth a few times before the practice manager declared the conversation non-productive and suggested I find a different vet to do the surgery since I clearly "did not trust them." It seems to me these particular individuals are running an office with a message "we only want to help you if you are rich." When I raised the issue of cost, they suggested, I shop around to other vets and perhaps go to the ASPCA because shelters also do dental work. I told them sadly that after six wonderful years with CHAT, I would be leaving to find my cat a new vet. Dr. Brunt, none of this is ok. My cat and I have come to your office yearly for six years and have never been treated with anything other than kindness and care. I am writing because I thought you should know.

This was my first time at this vet, and honestly, the experience was disappointing and…read moreunprofessional. From the moment I got there, the front desk kept referring to my dog as a returning patient, even though I said multiple times he was new. I had already sent all his paperwork ahead of time, but they claimed something was missing. It felt like no one actually read anything or paid attention. The doctor never introduced herself or asked for my name--I had to ask for hers. That alone gave off a bad vibe. On top of that, the nurse tried to do a urine test from a sample he left on the floor, and later the doctor told her it was contaminated. It made me question how trained the staff really are. Then they labeled him as a sick pet even though they already told me to go to urgent care. And the last straw was when I tried to schedule a follow-up and the same girl said, "She can schedule it whenever she can afford it." That was so out of line. Who says that? It just didn't feel professional or respectful. I won't be going back.

There are very good vets there! I have to laugh when I read some bad comments here! Mainly because…read moreof the deposit to guarantee coming! That's easy to understand! Because if people just don't come, why should the vet lose money? And if you cancel in time, you'll get your money back! And for other animals that urgently need an appointment, then have to wait because other pet owners have an appointment but don't show up? Be realistic! The system is good! It's important to me to have a good clinic for my cat! This is the Rosedale Hospital, everything else is unimportant! The staff is so friendly and helpful!

Don't go if you are a racial minority. Not well received…read more While Dr. Nesbitt and the tech that took care of my cat appeared to be knowledgeable, during my first and last visit, the same tech accused me of stealing services/attempting to leave without paying. When I asked if I misunderstood the accusation, the response from the front desk was that people do steal and the accusation of potential theft was not because of my race (I am a black woman). I never brought up my race, and previously I did not linked my race to the accusation. I was hoping to speak to leadership about how the situation was handled, but they were too busy to address the issue initially, and offered to call me. They could have called/contacted me if I had actually left without paying as they had all of my contact information. I finally spoke to Dr. Nesbitt once her employee yelled at me, stating that I could just leave and somewhere else (of course I had already paid). Not the best way to start my Friday. But I will find another vet and I suggest you do the same. I spoke with them and this post because people have to do better with their unconscious bias. It steals the joy out of people's day and chips away at humanity, kindness, and the happiness that human interactions can bring. Especially with pet lovers.

Our first visit will be our last. We waited over an hour to be moved into the room for our visit…read more Everything was very unorganized-the receptionist, getting the cats weighed, and the actual exam which was about 2 minutes. People in and out of the room constantly instead of coming in prepared and completing the tasks quickly. As anyone knows, cats are super scared and freaked out at the vet. The initial tech used a pen to poke my cat in his carrier when he was hissing at her to "see if he will bite". I've never seen anything like it. This was just a check up and shots. Took 1.5 hours and almost $300 for 2 cats.

Alyssa and the ladies with DogTime are great. Alyssa is very responsive to pet sitting requests. We…read morehave used them for two weekends thus far and everything has been perfect. They have taken great care of our cats when we are out of town. No need to worry about your animals when they are in the care of the DogTime crew. We will continue to request their services for future pet sitting needs.

My husband and I are extremely happy with Dog Time. We have a leash-reactive tripawd who requires…read moreslow introductions and solo walks. Alyssa has been more than accommodating with his special needs, and she has been very understanding about our level of stress when leaving him in someone else's care. She has sent us pictures after their walks and left notes to let us know how he behaved. Not only that, but as the other reviews mentioned, she is VERY responsive and works with our unpredictable schedule. We are so lucky to have Alyssa in Federal Hill and will continue to use Dog Time whenever we need them!

From a new volunteer:…read more I'll start with the sad news of having recently lost my Toby (my dog) to bone cancer. While on a bike ride, we rode past the Baltimore Humane Society that I had not known existed. I got home, Googled BHS, and found that they also had volunteer opportunities. *insert smile here* You can complete an application online to volunteer, and they will quickly get back to you with instructions on what to do next. Fast forward, and I'm at BHS for my first training (DogTown1). You'll have to attend various trainings for whichever tasks you would like to volunteer for. Let me also state that their property is VAST. They even have a pool for the dogs to swim in. *insert smile here* After the training, we were given a tour of the facility. Those pets are LOVED! The volunteers really take care of them, from walking to cleaning and just learning the characteristics of each pet; it's an amazing thing to see. We were also notified of five of the dogs who were going home that day. I look forward to the rest of my volunteer experience.

I adopted my two cats from here and the service was extremely helpful. They made the adoption…read moreprocess simple and straightforward. I also got my dog neutered here for $175. They do tend to be booked so make sure you call ahead of time. They also offer vaccines when I got my dog neutered ($43 for a canine influenza vaccine). They charged $20 for a 2 week supply of trazodone (sedative), which was worth it. I fully support the Baltimore Humane Society!

The appointment went very well, as always, the ladies are very upbeat and very nice, my fur baby…read moreloves them all, he's always happy to see them, and they clearly show that they're glad to see him, I can't say enough about the kindness and care they give Bear, and my new kittens, Button Candy and Buttercup, if you're in need of a veterinarian, I can't think of a better place than Erdman Animal Hospital

Dr.Kiel is the best takes care of my pets like they are his. I love him!! I'm going to hate to see…read morehim retire!

Straight through and cage free!…read more This beautiful property provides a wonderful experience for your fur baby. My almost 13-year-old tends to resist entering most groomers. But he's been relaxed and happy each time I go. You are welcome to stay and enjoy the gorgeous yard while catching up on email or run a few quick errands knowing that your buddy is in good hands. Experience shows.

Really big fan of doghouse girls. They have a really impressive follow-up & an online account…read moresystem so you can submit Scheduling requests and be updated each time the pet sitter comes to visit. They upload pictures for each visit, too - very reassuring for trips/vacations and any first-time clients. Highly recommend

Great for nail trims for my sensitive pup. The staff is courteous, patient, and supportive! Highly…read morerecommend their service