It was a great experience working with Joe. My son needed a car for his freshman year, Joe…read moreunderstood the need to go back and forth to school, and the car we bought is both reliable and safe. Cant thank Joe enough.

My husband and I are thrilled with the new-to-us car that we found at Carolina Auto Connection. Joe…read morewas able to answer all of our many questions and knew a ton about the car. Any time you're buying a used car, you're buying it as-is, and Joe was forthcoming about everything going on with the car. We know exactly where we're heading if we ever need another vehicle, because working with Joe was an absolutely fantastic experience!

I've been doing business with Vic Bailey for 20 years and this last experience takes the cake!…read moreDropped off my wife's car on the night drop thinking it was just a minor ignition problem. Tyrone called me early Monday morning after the Technicians finished up their diagnostic and said it was the torque converter and the transmission, but they wouldn't be able to start it for 6-8 weeks. My wife uses this car pretty much 7 days a week, so this was not great news. So, to keep our spot in line we just decided to leave it there and make due. I knew this was going to cost a large chunk of money and was pretty stressed out and not a great way to start your Monday off. A few days later Tyrone calls back, he did some investigating and found that our insurance was going to cover the cost ($8000) and a rental car. He said it's all set up and enterprise should be calling you shortly. Literally got off the phone and they called saying the rental was ready for pick up! YES!! Things we're looking up. 2 weeks in and Tyrone calls me up and says "come and pick up your car, it's completed". I'm shaking my head, WHAT??? This team expedited their service and cut the timeline by a month, outstanding!!! Tyrone, you my friend are trustworthy, genuine and kind. A shout out to the Transmission Tech, car runs perfectly, you rock! You have my business for life! Best Regards, Mark Traviss

A radiator failed while returning home from vacation. Vic Bailey Ford was able to diagnose and…read morerepair the problem the next day. They were good at keeping me informed as to progress and repair cost.

A GROUP OF COMPLETE IMBECILES! Almost a week prior, I made an 11 o'clock appointment with these…read moremorons for an oil change. I get there the day of the appointment and the place is packed. I asked if they were honoring my appointment or placing me behind the others already there. They assured me that my oil change wouldn't take more than an hour. I told them, "Good because I have another appointment." One hour and 45 minutes later, the guy calls me back and apologizes, citing "I'm sorry. We couldn't get to it." ALL THAT TIME WASTED AND THOSE IDIOTS HADN'T EVEN STARTED ON MY CAR - AND THAT'S WITH AN APPOINTMENT! Benson Nissan needs to get their $hit together or hire more mechanics. NEVERRRR AGAIN WILL I DO BUSINESS WITH THESE CLOWNS!!!

The staff is great but who I think is the owner is impatient and abrupt. The business also doesn't…read morealways work with customers needs.

5 stars great staff great inventory they have all the major banks like a franchise store and have…read morean bank for any credit situation also

From the owner: Impex Pre-Owned LLC Is Upstate SC Premier Independent Pre Owned Used Car Dealer! We Offer Only The…read moreFinest Pre Owned Vehicles At Wholesale Pricing! Our Customer Service Is Just What You Are Looking For! We Offer Financing And Warranty's In House From The Nation's Leading Lender's. Stop By And See What All The Buzz Is About And Allow Us To Earn Your Business!

The dealership has changed hands. It is now Spartanburg Honda and under new management…read more I have had many car buying experiences over the years. I've had good ones, bad ones, up to ones that were total nightmares, like showing up and having the dealership tell me, after a 30-minute delay, that the vehicle we had agreed that I was to test drive had been destroyed in a fire. Certainly a creative twist on the bait and switch sales tactic. That being said,. Let's talk about Spartanburg Honda. I don't think I've ever had a delightful car buying experience in my life (and I was born in the 1960s). That's exactly the kind of experience I had at Spartanburg Honda. A delightful one! I arrived at the appointed time and the vehicle that I wanted to test drive was ready to go. Tommy McGaha was my sales consultant. Things went smoothly from test drive, to negotiating, to writing up the contract. There were no high pressure sales tactics or tricks or traps In the process. They disclosed everything about the vehicle and gave me a copy of the Carfax report. They even let me take the (used) vehicle offsite to get a third-party inspection. (The Carfax report showed that the vehicle had been in a rear-end accident requiring it to be towed which is why I wanted the third-party inspection. The car checked out fine and the third-party inspection gave me peace of mind I needed to close the deal.) Thomas Hawkins then wrote up the loan and finalized the deal. He offered me optional protection packages that provided real value. Again, no BS, no phony dealer installed options or made up fees. Tommy and Thomas were knowledgeable, professional, courteous, and kind. I couldn't have asked for anything more. I would add that I got a fair price on a good vehicle, and they worked with me on my trade.

Amazing service and great people that are helpful and they work really hard to make it work for…read moretheir customers!

Go see Suzanne! She has sold us 2 cars over the past year, and we have had nothing but the best…read moresales service!

From the owner: We specialize in "Buy Here Pay Here" on the lot financing with bank financing available as well…read more Our mission is to serve our community by providing affordable, quality vehicles that our customers can depend on. We are committed to providing our customers with outstanding service, not only when purchasing a vehicle but after they have purchased as well. We realize that it is not the vehicles we provide that are of value, but the customers we provide them to..... We have an outstanding reputation in the upstate for providing dependable vehicles with affordable payments and down payments. Every vehicle we finance comes with a powertrain warranty. 24 Month \ 24,000 mile service agreements are available as well.

We bought 2 Subarus from Vic Bailey. In general, we were pleased by the sale and service…read more However, recently I went to submit a claim for tears in the vinyl of the center console in one car, to Zurich Shield. When we bought the cars, the salesman said that Zurich Shield would repair or replace any tears of the vinyl. The two policies cost us $900 together. Got a call from Zurich Shield, and they said the only tears that are covered are from UV damage. And since the glass blocks UV, basically the policies are worthless. We were definitely mis-informed when we were sold these policies!

This review is based on my communications and purchase via email and in person with Steven…read moreDarchiville. Go to Steven to buy your next car!!!! I was in the market to buy a new car and I like to do all of my communications via email. I reached out via their website and Steven got back to me quickly with a solid OTD number for a new vehicle. Actually, three years ago when I was searching for another car I talked to Steven too! Back then, I did not make the deal with Steven but I am glad I did this time around. We went back and forth several times on pricing and in the end Steven had the best pricing amongst the other dealers that I was working with in the area. The price was very competitive. Steven was very very very responsive and on top of things. Every email he wrote was personable and kind, which is exactly how he was in person too. I'm sure he treats every customer this way but we felt like valued buyers instead of a number to him. Heck, we'd hang out with him as friends if he lived in Charlotte! He's that cool! I never once felt pressured or rushed to buy a car and my process took about 2-3 weeks of communication. I'm a pretty thorough buyer with a lot of questions but also wanting to get the best deal I can as it is a huge investment and purchase. With that.. i may be a little more to handle than typical customers.. haha! But Steven handled it all with grace and poise and I cannot wait to work with him again in the future when I search for another new vehicle. Oh.. and yes we DID buy a new car from Steven!!!! Woo hoo! Thanks Steven + team!!!

Efficient, professional service--same-day resolution!…read more Had a great experience with the service department at Park Chevrolet in Spartanburg. My service consultant, Juan Jose Calderilla, was professional, thorough, and easy to work with. He listened carefully to my concerns and made sure everything was addressed the same day. The issue involved radiator and thermostat repairs under my extended warranty, and the process was smooth from start to finish. I only paid the $100 deductible, and everything else was covered--no delays, no surprises. Highly recommend Juan and the Park Chevrolet team for anyone looking for honest, efficient service with clear communication. I'll definitely be back for future maintenance.

These people do not know what they are doing. I went in to get my side view mirror fixed, it was…read moresupposed to be fixed Friday, then was told Monday then Thursday. Went in all those days and they had a new story each time. Most unorganized place I've ever been to, and somehow they keep their job?

I have been very disappointed with my VW for a long time. The brand got soiled badly for me when…read moreStone Mountain Volkswagen wanted to charge a full hour's labor for a regular battery change. Volkswagen of Spartanburg almost single handedly restored my confidence in the company. I got a basic oil change and tire rotation at their service center. From the moment I walked in the door, all employees were incredibly professional. They advised that the oil change is going to take longer than usual and apologized for that. The oil change didn't take that long. You know the really amazing thing? This shop didn't stop to waste my time trying to upsell me on further repairs. They asked "Is the oil change and tire rotation all we're doing today?" and actually respected my answer of "yes, please." They simply did their job, got me out of there, and printed their recommended service items that weren't tackled on my receipt. Holy crap, I don't remember the last service center that identified issues but didn't try to upsell me on them. This Volkswagen dealership is amazing. Is it enough for me to buy my next Volkswagen from them? Honestly, probably not. I have no desire to drive another Volkswagen. That said, as long as I'm stuck with my VW, they will be my go-to for any repairs/maintenance that I need.

From the moment I walked into VW of Spartanburg, I was met with exceptional service.  From the…read moreinitial greeting to driving off the lot in my new VW Atlas, every interaction was positive. The entire staff was incredible--friendly, attentive, and truly knowledgeable. I especially want to highlight Tammy, who made my experience genuinely enjoyable. Tammy was absolutely lovely. She wasn't just personable; she was incredibly attentive to my needs and demonstrated deep knowledge of both the vehicle and the industry. I never felt like I was being sold to, instead, it felt like I was having an honest, informed conversation with someone who genuinely wanted to help me make the right choice. Although I came in knowing exactly what I wanted, Tammy still took the time to show me other options to ensure I was fully confident in my decision. She gave me the space and time I needed to ask questions, inspect the vehicle, and take a thorough test drive without any pressure. Thanks to Tammy and the entire team, my experience buying the VW Atlas was the most pleasant and stress-free car buying experience I've ever had. I highly recommend VW of Spartanburg and especially Tammy. Easy 5 stars!

Hi, We bought a 2003 Volvo s40 from this man on February…read more27, 2015 for 3200 which he had priced at for 4000. He said they were minor things that needed to be done but like rotors and brakes and a oil change that the car was in top condition and nothing was wrong with it at all and the motor looked decent. Well besides the radio did not work and he said it was just working the other day must be a fuse, and that he has worked on cars him and his mechanic together for over 30 years and the brake light out that he replaced. Well long story short we drove from asheville Nc which was over a hour away to get the car, took it for a test drive for about ten minutes and everything seemed ok except for a weird noise between 1500 and 2000 rpm which he said was nothing but the stock turbo! So we gave him the money after pleading with him that we had some concerns and he said anything and everything to sell the car which is understandable. Well we start our journey back home and when we got up to 50+ mph it had a very bad vibration and scrubbing sound? Sounds like what he said rotor and brakes, so we continue driving and the car is definitely acting much weirder after we eventually get home after only going 50. We take it immediately to our family mechanic which ended up spending close to a 1000 on brakes rotors bushing and calibers. Then we drive it back home which is 10 miles away and we completely lose compression in the motor the car is stuck won't go anywhere. So again within the second day we call our mechanic and have it towed there after calling the dealer and him saying oh it's nothing just a code I promise I worked on cars for years that car has nothing wrong with it. Come to find out 3 out of 6 cylinders are not working they have been patched together with electrical tape which will make them run for a short period of time. Also after we got back from sc the check engine light comes on and a automatic cars gear lights pop on? Which leads us all to believ he reset the check engine lights by taking the battery out. We have replaced 3 censors bushings shocks coils new engine wires the whole nine yards it has now within 4 days cost over 6500 total, and the dealer has nothing to say besides you bought the car if it would have broke down a mile down the road I bought it and it is not his issue we must have done it to the car and hung up. And now we have a 7000 dollar car that still has issues. If you come across this man or dealership please STEER CLEAR! He seems very nice at first but that is not the case. classic cars dealership in Spartenburg SC is a scam artist. We have looked and found many bad reviews and law suit against this man. PLEASE DO NOT MAKE THE SAME MISTAKES AS US AND MANY OTHERS HAVE! Thank you

Car Classics is the best used cars experience I've had in Spartanburg. I drove up all the way from…read moreAtlanta to pick up a car, and it was exactly as described. I definitely recommend Car Classics to anyone looking for used cars in Spartanburg.