During these days of COVID, It is refreshing to a business that takes the time to provide true customer service. Prompt attention given to your problem and explanations of the source of the problem provided and suggestions how to avoid future problems are appreciated. We have no problem recommending Pyramid for prompt major and minor computer repairs. Thomas C. read more

Personal, fast and reliable service. What a gem if you need computer repairs. Off street parking in Stone Mountain Village is a plus.

I have been going here for years, moved back and had issues with my all in one and checked out some other places. Looked them up and was so happy they're still here. Dropped it off and got a call with results within a hour. Best Computer service ever. It was raining when I picked it up and she put it the car for me. It's a 10 or of 10 for me. FYI my desktop is old. Lol Good as new read more

My computer was out of commission for months due to a screen issue. I have a MacBook and we t back and forth with Apple after I was informed by the store owner that it should be covered under a recall. The fact that they were honest with me speaks volumes about their customer care. After Apple continued to give me the run-around I ultimately chose Pyramid to do the repair. They were timely and allowed me to pay via phone rather that driving to the location after my quote was determined. I would most definitely recommend them to my friends and family. read more

Latoya is a Gem! I've been back and forth taking my laptop and my Mother, & Sister's laptops to get repaired. Latoya always greets me with such warmth and information. I truly appreciate her insight and energy. Elton was so friendly over the phone when he explained to me what was happening, after he took a deeper dive into my laptop, in particular. After a battery replacement, I forgot to request a keyboard replacement, so I'll be going back, and I'm happy to do so. The prices are affordable, the turn-around time is stellar, and the knowledge is top-notch! And in downtown Stone Mountain, I appreciate that they have their own parking lot! :) read more

Recently, I took my laptop to Pyramid to replace a cracked screen; I needed it repaired quickly to prevent losing too much time from my consulting business. In addition to the one laptop, I needed another one repaired to use as a back-up. Although Pyramid promised to complete the repair in 3 days, both laptops were actually completed in 1 day. I have done business with Pyramid for more that 10 years, and they have always exceeded my expectations concerning expedience as well as quality. I am thankful that Pyramid is one of few Black businesses that has managed to survive during this pandemic. Their commitment to quality and ethics have contributed to the success of many. Bernice Manning 2/19/2021 read more

Took them entirely too long to respond.. almost 5 hours after I was told I'd get a call back.

Elton is the best! I had a desktop problem and being in the IT field I forgot the KISS (Keep It Simple Stupid) method and over analyzed my personal PC. I did extensive file system checks and recovered hard to get LOG files that which showed error's all over the place. I explained to Elton what was going on and how the system was randomly shutting down. No BSOD or black screen, it would just shut down. After talking to Elton, he said it's your power supply! He worked on my PC for two days and was positive it was the PS. There was no charge for the diagnostics, I wanted to pay him for his time but he refused! Elton, replaced the PS at a better price than I could buy than I could even buy one for and install it myself. Good and Kind people at Pyramid Computers. read more

A friend recommended Pyramid Computers a couple of years ago & I am forever thankful! Not only have they solved every technology issue I've brought to them, they always provide THEE BEST customer service! I appreciate them explaining prices, processes & other ways to solve my technology issues. Their goal is to give you the assistance, even if its showing you how to resolve an issue yourself, when they could charged to do it for you. There's nothing like a place of business where you can trust their advice, workmanship, and pricing. read more

I truly appreciated the excellent service I received from this company. The owner really worked with me and didn't stop until my complex issue was resolved. I would definitely utilize their services again! Thanks.... read more

Very disappointed because my money was wasted. I'm a college student and don't have money nor time to waste. Everything cheap isn't always good. My computer is not fixed and they didn't offer a refund nor sympathy. Just go to geek squad or any other professional computer place besides them. read more

I took my ten year old Mac Book to Pyramid after taking it to a shop in the City of Decatur. The computer repair shop in the City of Decatur charged me $250, failed to record the payment and did not honor the work when I had to return it a few weeks later. So I took Macbook to Pyramid computer on Main Street, Downtown Stone Mountain and they did an excellent and thorough repair for a lot less than $250. read more

Myself and my son (10) always have computers and back up computers as we both work from home (he's homeschooled). Any hiccup we have with our systems (or upgrades needed) we always take them to the place where we feel welcomed, and treated well and professionally; the communication and revolve, ALL timely. Prices are very fair, whether repairs rendered or purchases. I'm sure we will be back and i'm certain we will be taken care of. I highly recommend them! read more

I had a very good experience with Pyramid Computer Enterprise. I needed a new screen for my laptop. I wasn't ready to buy a new laptop so I wanted to get mine fixed. A business friend recommended Pyramid so I called them up. The price for the new screen and installation were both reasonable. The timeline promised was adhered to and I had my laptop back in a couple of days. So far it's working great. Latoya did everything promised and she kept me informed along the way. I like supporting small businesses when it makes sense. I would recommend this shop and will use them again if the need arises. read more

I am a Stone Mountain resident and I chose this shop because it was local and private owned. For years, this shop has been located in the heart of Stone Mountain Village, amongst many other businesses that have come and gone. When I called for information they immediately answered, answered all my questions, and welcomed me. I dropped off my old work laptop and they retrieved everything for me. They were professional and the prices were good. I definitely recommend their business. read more

I had a very good experience with the people at pyramid I bought a mac and a laptop they are honest people and the plus is they're black owned my family and i will continue to go there prices are reasonable read more

I tried to DIY add a battery using Youtube. Easy Peasy, right? Not for me. I ripped apart every internal cable. I took my machine to Pyramid because they were convenient. Service as quick, responsive and fairly priced. I will use them again. read more

I've been here a few times and every time they are professional and courteous. They fix my computers in a timely fashion and I've never complained about the work they do. They literally get all of my business when it comes to computers. I support them not only because they are black owned but because the always do a great job! read more

This is my favorite computer and electronics shop ever! The staff is very friendly, professional, efficient and knowledgeable. I have brought several desktop and laptop PCs with a variety of operating systems here over the years and they have always given a reliable and correct diagnosis on the problems. Trustworthy owner who will never try and charge extra for things that aren't wrong with your PC. Highgly recommended! read more

The folks here are knowledgeable, fast, economical, and friendly. My touchscreen dell had many hardware problems and they worked with and educated me on what was up with my machine. Now it is in great working condition. Skip the bigbox stores and support this local business. You'll be glad you did. read more

I have been a customer of Pyramid for several years. I have purchased computers as well as used their repair service. Every visit to Pyramid has been pleasant the, owners are very friendly and personable. read more

The absolute best computer shop in town! Located in the heart of downtown Stone Mountain; right accross street from the public library. Pyramid Computers is a friendly family owned business that I've used several times for;not only, to service my computer but to also utilize functions such as faxing and other services that you can not accomplish at the library accross the street. The staff at Pyramid level of professionism is outstanding; moreover, their fairness of their prices and sevices are unmatched. It's great to have computer experts that won't charge an arm and a leg for their issues they have easily resolved. I can't account for how many times that we've not been charged for simple fixes.Though, We will be relocating to the other side of town, we will continue to bring our computers here for any and all service issues that arises. I want to give a genuine THANK YOU to the good folks at Pyramid Computers. read more