Everything I have purchase there, the workers are helpful. They do not make you feel as if your about to committ a crime, smiles go forth and sales are made. I a nutshell, I like shopping there. Rose Boakye read more

I stopped by Q. Beauty Supply store, in Riverview (US-301), Friday afternoon, around 1pm to get products for a hair braiding appt tentatively scheduled for the following morning. There were three men working. The men were working register, stocking shelves, and assisting customers. There was also a young lady working there doing wig installs. (She wanted to remain anonymous) She assisted me with finding a particular gel and went back to her customer. I am not experienced with any of the things I needed, so I was talking asking her questions, about what I needed. During the conversation, she said that she braided hair. So, I made an appt. She quoted me an amount of $30 (5-braid style) from the list the owner provided and asked me to return at 5pm. I paid for my items, (a pack of hair, gel & mousse) and left. When I returned, four hours later ready for my appt., the young lady sadly pointed to a new list on the mirror. The owner changed the pricing. Instead of the $30 I was quoted, the price was now $80!!! The owner was still there, and I asked could I speak to him. I explained the situation and said, that changing a price of anything is not a fair business practice, especially after a quote. I went on to say, if you want to change the pricing, why not have it start the following day, instead of at the end of a business day and not honor the pricing that was in place, earlier that day? The owner stated that he owned eight stores, and this was the only store that offered this service, and he didn't want to continue providing that service. I said why don't you just end the service instead of up charging customers? He didn't have an answer and offered to reduce the amount from $80 to $50. I thanked him, smiled, and told him that he lacked integrity and that is a reflection on his character. I went back to the young lady and relayed the conversation. She was so sweet and offered to pay the difference out of her own pocket! I told her "Absolutely Not" and that I had the money, it was the principle. I asked her out of the $30 original quote, what was her percentage? She said he gave her $5!!! The situation bothered her so much, that she quit. She already had her own successful braiding, makeup, and eyelash application business. If you've been to this store, then you will know who she is. She had a flyer up on the mirror with her contact info. I hooked up with her a week later and got my hair braided and it was beautiful!! I try to support local businesses as much as possible, but based on how THIS owner treats his customer and how be belittles his employees, I will NEVER purchase from this store again, or from any of his other stores. Even the guys (his friends) that worked there felt bad but were too scared to speak up. Because he owns so many stores, he doesn't value the people that afforded him this business, with the majority of those being Black and Afro Americans. I understand the convenience, but I compared his products, and he is highly overpriced. The same items he sells, can be purchased on Amazon or at Walmart for much cheaper. This owner is taking advantage of the customers in every way. These are the stores he owns: Que Beauty Supply 9646 US Highway 301 S., Riverview, FL Que Beauty Supply 2001 E Fletcher Ave #105 Tampa FL OPPS Beauty Supply & Wig Shop 110 E Brandon Blvd, Brandon, FL WOW Beauty Supply & Wig Shop 938 W Brandon Blvd, Brandon, FL Fletcher, I believe he owns a store in St. Pete and a couple others in Tampa. read more

I have been going to this beauty supply due to its location. Two of the guys Behind the counter were very nice to me as well a female, I wish I knew her name... Who is always very kind. But I did encounter one person behind the counter whom seemed to turn his nose up at me and it just made me think of how quick people are to judge you by your outward appearance. I have spent a lot of money on beauty supplies from this store and I don't have to. I could hop on the highway and go to other locations where I know I can get the same things it's just that they are not as close. It's definitely not good for business To ignore and show total disregard for the patrons of your establishment. I guess he doesn't realize that people do not have to frequent the establishments Where they do not feel welcome. Or...that it only takes a moment to say hello or to show kindness to the patrons who...if it were not for them, there would not be a business at all. Good customer service goes a long way read more

Q Beauty Supply - Cosmetics & Beauty Supply Near Me - Riverview, Florida

Every time I come in here the people are very nice and helpful. Their inventory has gotten better and the prices aren't bad. Definitely happy to shop here read more

Don't go to Sally's or any other beauty store...Q BEAUTY SUPPLY is the ONLY beauty supple store I will ever shop at again. They have everything I need at amazing prices. The guys working here are so helpful and nice too. They helped me find my right color extensions and the ones on sale instead of trying to sell me up on the higher end hair. I will always come back here weather I need nail polish or hair wefts. 11/10. read more

I will be using only this establishment going forward. Besides the huge variety of the latest products, the young man working behind the counter was 100% hands on with all of the customers, and believe me, there were quite a few inside when I visited. I initially purchased the wrong product. Without hesitation he helped me find the correct product and allowed me to exchange it. He provided the excellent customer service skills that so many other beauty supply stores sadly lack. read more

I purchased hair bows and edge control on July 3rd 2022 from this vendor. He inadvertently charged $133.42 vs 13.42 , did not place a receipt in the bag and refuse to reimburse me for the incorrect charge. My bank has provided proof of time I was in the store and they have a video of item purchased. Yet they refused to work with me or my bank to resolve the issue. He has offered no resolution in the issue with the exception of its ok to see where a gross injustice was done. Misdirection of an innocent person funds is never ok. May Karma serve you well. read more