I ve been calling all massage places noone was available. I called them 30 mins before i came in and they were able to get me scheduled. The place is clean, presentable, you pay first for the service .. dont expect a spa - its not ok, LOWER YOUR EXPECTATION this is a massage place and trust me its one of the best massage i have had.. THE oriental LADY THAT DID THE MASSAGE WAS SO GOOD, i chose FULL BODY MASSAGE and i think tomorrow ill have bruises in a good way because she worked on my whole body, all my pains and aches are alot better. It was awesome. I loved it so much i gave her 40% tip. I feel like she deserved more but i ran out of cash thank you so much. read more

I had spotted this establishment driving by a few times. I booked an hour massage because I don't judge service by appearance. It was affordable enough, so I figured, "What the heck, I'll try it out." I adore Chandler Fashion Square, but I didn't want to go twice in one day. It looked old and somewhat scary; the air was thick and dense with the smell of heavy Clorox weighing you down. I paid ahead of time, and I presumed it was because people were stealing massages, and I was committed to the UNEXPECTED $2 surcharge before even getting my massage. I noticed the fine print that leaving a tip on my card would cost $3. However, since I was committed after paying (even if my massage was horrible, I don't think they would have refunded me if I left 5 minutes after paying), the massage itself was barely "O-K." I felt she was angry for having to give the massage and was taking it out on me by just rubbing me down like a roast, so she didn't work on my discomforts. It was really mediocre, to say the least. As per the definition, "A service tip is a voluntary payment given by a customer to a service worker as a reward for good service." I didn't have any cash and didn't want to pay $3 surcharge for a bad massage. The guy behind the counter stated he would add it to the charge he previously made, so I answered, "Ok, $10 is fine" (whereas $3-5 is what I really wanted to offer), but he insisted on me giving more. With a strange grin, he suggested a $15 payment for her birthday, handing me the receipt I had already paid. I answered, "No thank you... I really don't want to leave anything because it wasn't all that great. Since I was charged $2 more, $10 is acceptable, and this is my first and last visit. The massage therapist has over 30 years of experience, but I left feeling uncomfortable. After reading more reviews, it's either you love it or hate it. But I've been having massages for over 25 years, some not so great, some amazing... This one definitely fell into one of the top 5 NOT-so-great experiences ever!! The $2 service fee for using my card was not the worst part of my experience. The atmosphere was thick, and the woman appeared irritated when I arrived. It wasn't relaxing--just a rubdown. She massaged me like she was angry with me. When I tried to depart, the front-desk employee kept attempting to get me to pay more for a bad service. Chandler Fashion Square Mall massages are my favorite. They can target specific areas of your back while you remain dressed. _______________________________________________________ Dec 1, 2025 I noticed that my credit card had been charged the amount the guy insisted I tip. I requested that the $5 excess be reimbursed, but instead of doing so, the proprietor called me to argue and kept blaming me for how I felt about the massage. He emphasized that I was to blame for my emotions, even though I insisted I would rather not argue. After threatening me, he became irate with the review I wrote and kept saying he wouldn't give me a refund. He claimed to have another business in Chandler that I had visited, but I emphasized that I had gone back there since the service there was actually BETTER than this one. As he argues with me over the phone about how the situation is my fault, I hear a woman shouting in the background. I've never dealt with a more unprofessional place than this one. The owner continued the call by accusing me of not enjoying the massage, threatening to blacklist me from all massage services, and claiming that he would not give me a refund because he was offended by my candid evaluation. I urged him to conduct himself professionally and pay back the illegal overcharge, but he said, "I'm not giving you shit." He is aware of my update, but consumers will be charged in advance if they decide to visit this place; however, he stated he would have reimbursed me in full if I had left before using the entire amount of service time I paid for. Given his unprofessional conduct during our phone conversation, I seriously doubt that he would have reimbursed me. I left this same review on Google... in case he goes out of his way to change it. read more

Not the fanciest of places but they do a fantastic job & are always available when I need them in a pinch. Great deep tissue massage!

This is the best place to get a massage! Friendly staff , very clean and so easy to get an appointment! Best part it is so relaxing that I can not wait to come back! Thanks Chris in assisting me today with my foot massage! Your the best! See you soon QC Massage! read more

Wonderful massage this will definitely be my go to place in Casa Grande. Wish I found this hidden gem sooner. Thank you ladies!!!

Man at front desk shamed me for trying to leave a 20% tip (which was $11 on a $55 ticket,) and said "She only gets half of that..." so I said ok let's do $15. So he charged me $17 to pass the charges along to me for swiping my card. Then the girl who performed the massage asked him how much I was leaving and he told her $17 to which she didn't seem happy about and started speaking in a foreign language and stormed off. I should have listened to the reviews. It's bad business practices to demand a certain amount when someone wants to tip. As someone who works for tips myself I could never imagine being so entitled. Do better! UPDATE: I'm posting the response from the owner in case he attempts to edit it as he's done on other Google reviews. "Response from the owner 13 minutes ago I am sorry that you feel that way the massage therapist said that you try to inappropriately so you got upset." I'm not entirely sure what he's saying but it seems that he's accusing me of being a pervert and getting inappropriate with the massage therapist. That's a disgusting lie and as a gay man I assure the readers I have no interest in that. Why would I go out of my way to leave a tip after the service if I "got upset?" Newsflash-- TIPS ARE NOT REQUIRED. THEY ARE AN ACT OF KINDNESS. YOU GET WHAT YOU GET AND YOU DON'T THROW A FIT. I left a 30% tip and y'all still threw a fit. I knew the business was utter crap but I didn't expect the owner to go as low as calling me a sexual predator for simply telling the truth about my experience. This place should be shut down. I hope all involved have the day they deserve. read more

So first off, I didn't want to start by saying that first impressions are a little bit shaky. The reason I say this is because the woman who works there doesn't speak very good English or really any English at all which is fine but it's hard to get across what you're trying to say that you want. However, when you do get that going, then you have to pay before the service. Which I can understand because maybe she's been burned in the past by people not paying their bill or what have you but it just kind of threw me for a loop. However, I have intense sciatica pain that no amount of massages has ever fixed. The woman who massage me today was above and beyond the best I have ever gotten in my life. And I don't see this lately. She massage muscles that I didn't even know were affected. She went in all sorts of directions from the pain point, and really worked diligently to get the specific pain that I had to go away. And now I am Post massage about 30 minutes and I'm walking around as if the pain never even existed. I did originally request it to be an hour and they advised me against it because they said that 30 minutes would be enough which I thought was really honest and cool on their part. So it was $50 for me to get my entire sciatic area down to my legs which is a great price to pay for pain relief when it's as extreme as mine was. I highly recommend coming here if you have specific pain. Just keep in mind that it is not a relaxing massage. You were going to be hurting the whole time and it's gonna be very painful but an awesome incredible get that not our kind of way. And I do not like pain. I have a very low pain tolerance, but this is awesome, and I more than highly recommend. read more

Good price. Ok massage but when she started demanding a tip... (I had left one on the bed)

Booked an appointment 2 weeks early, called the day before to confirm. Showed up and they said they were busy and asked us to come back later. This was a anniversary gift for my boyfriend and I. I would have booked elsewhere if I would have known. Horrible customer service. read more

This a wonderful place. Very clean and always smells enchanting. They away time a time that works. Easy to text or call or now I just walk in. They do all kinds of massages and prices are just right. Friendly staff and they listen when you tell them what you want done and how soft or hard. read more