I ve been calling all massage places noone was available. I called them 30 mins before i came in…read moreand they were able to get me scheduled. The place is clean, presentable, you pay first for the service .. dont expect a spa - its not ok, LOWER YOUR EXPECTATION this is a massage place and trust me its one of the best massage i have had.. THE oriental LADY THAT DID THE MASSAGE WAS SO GOOD, i chose FULL BODY MASSAGE and i think tomorrow ill have bruises in a good way because she worked on my whole body, all my pains and aches are alot better. It was awesome. I loved it so much i gave her 40% tip. I feel like she deserved more but i ran out of cash thank you so much.

I had spotted this establishment driving by a few times. I booked an hour massage because I don't…read morejudge service by appearance. It was affordable enough, so I figured, "What the heck, I'll try it out." I adore Chandler Fashion Square, but I didn't want to go twice in one day. It looked old and somewhat scary; the air was thick and dense with the smell of heavy Clorox weighing you down. I paid ahead of time, and I presumed it was because people were stealing massages, and I was committed to the UNEXPECTED $2 surcharge before even getting my massage. I noticed the fine print that leaving a tip on my card would cost $3. However, since I was committed after paying (even if my massage was horrible, I don't think they would have refunded me if I left 5 minutes after paying), the massage itself was barely "O-K." I felt she was angry for having to give the massage and was taking it out on me by just rubbing me down like a roast, so she didn't work on my discomforts. It was really mediocre, to say the least. As per the definition, "A service tip is a voluntary payment given by a customer to a service worker as a reward for good service." I didn't have any cash and didn't want to pay $3 surcharge for a bad massage. The guy behind the counter stated he would add it to the charge he previously made, so I answered, "Ok, $10 is fine" (whereas $3-5 is what I really wanted to offer), but he insisted on me giving more. With a strange grin, he suggested a $15 payment for her birthday, handing me the receipt I had already paid. I answered, "No thank you... I really don't want to leave anything because it wasn't all that great. Since I was charged $2 more, $10 is acceptable, and this is my first and last visit. The massage therapist has over 30 years of experience, but I left feeling uncomfortable. After reading more reviews, it's either you love it or hate it. But I've been having massages for over 25 years, some not so great, some amazing... This one definitely fell into one of the top 5 NOT-so-great experiences ever!! The $2 service fee for using my card was not the worst part of my experience. The atmosphere was thick, and the woman appeared irritated when I arrived. It wasn't relaxing--just a rubdown. She massaged me like she was angry with me. When I tried to depart, the front-desk employee kept attempting to get me to pay more for a bad service. Chandler Fashion Square Mall massages are my favorite. They can target specific areas of your back while you remain dressed. _______________________________________________________ Dec 1, 2025 I noticed that my credit card had been charged the amount the guy insisted I tip. I requested that the $5 excess be reimbursed, but instead of doing so, the proprietor called me to argue and kept blaming me for how I felt about the massage. He emphasized that I was to blame for my emotions, even though I insisted I would rather not argue. After threatening me, he became irate with the review I wrote and kept saying he wouldn't give me a refund. He claimed to have another business in Chandler that I had visited, but I emphasized that I had gone back there since the service there was actually BETTER than this one. As he argues with me over the phone about how the situation is my fault, I hear a woman shouting in the background. I've never dealt with a more unprofessional place than this one. The owner continued the call by accusing me of not enjoying the massage, threatening to blacklist me from all massage services, and claiming that he would not give me a refund because he was offended by my candid evaluation. I urged him to conduct himself professionally and pay back the illegal overcharge, but he said, "I'm not giving you shit." He is aware of my update, but consumers will be charged in advance if they decide to visit this place; however, he stated he would have reimbursed me in full if I had left before using the entire amount of service time I paid for. Given his unprofessional conduct during our phone conversation, I seriously doubt that he would have reimbursed me. I left this same review on Google... in case he goes out of his way to change it.

Very knowledgeable and thoughtful person. I have already booked two more sessions. I wish I could…read morego more often.

Cenci Rodriguez is one of the few massage therapists out there that truly cares about healing you…read morethrough her massage. She takes the time to speak to you, finds out any areas you are currently having trouble with, and then customizes the massage to your needs, focusing on areas that need special attention.. I've been going to Cenci for massages for over 3 years now, and it's refreshing to have an LMT who prides herself on serving her clients the best she can. Plus her music selection can be customized to your taste-no more canned cheesy Muzak! She offers $10 off your first visit - can't beat that!!

Had an appointment for an hour long Swedish Massage today with Yarazeth. I have been going to…read morephysical therapy for back pain and I should have to come to see Yarazeth sooner! She did an AmaZing job! I looking forward to coming back! This was my first massage and very nice experience! Gonna do it, again! Thank You!

Highly recommend! I had slipped while walking my dog and had fallen on my back and was in a lot of…read morepain and really wanted to play pickleball daily while I was in Casa Grande. I found this place on Yelp and left a message hoping to get in. The owner called me back and stayed late to help me. I was so grateful! She was excellent and helped me so much that I was able to play pickleball every day and enjoyed my stay. I would definitely go back, she was so nice and very good. She's very skilled and knowledgeable. The atmosphere was great.

I was having horrible headaches for over a month, so I reached out to Jalissa (JP RN Aesthetics)…read moreand asked for a Botox consultation. The spa was so cute and clean, truly the perfect ambiance. During the consultation we both agreed smart-tox was the best option for me. The application was so fast, painless and easy. She definitely has a light hand and made me feel so comfortable and confident with the decision. I have not had a single headache since seeing her over 8 months ago. Love love love this for me. Thank you, Jalissa for the relief ‍

You know those people and places that you just instantly love and feel at peace with? This is that…read moreplace for me. So different than any other spa I've visited. A total gem in Casa Grande. Val is always coming up with new ideas and events, and changing things up to make an amazing experience. She is intentional with everything she does, and really goes the extra mile with so many special little touches. Her menu is vast, there is something for everyone. Perfect for a girls day with your bestie/ mom/ daughter or a great gift idea. I bought my daughter a teen package and she loved it too. They also offer Smart-Tox. One stop shop in a very quiet intimate environment. I've tried many of her services and I've loved everything from the facials, dry combing, massages, foot detox, and my personal favorite the pedicures. Do not skip the paraffin wax, she massages your feet with it while it's warm and it's the best thing ever. My daughter is excited to try the new teen manicure full of sensory and relaxation.

Wow! Mandy is amazing! She's very personable, knowledgeable, and kind hearted! Scheduled an…read moreappointment on the square app, which was easy and convenient. I arrive 10 mins. Before my schedule time and a client was coming out saying how relaxed she was. I was greeted right away by Mandy and given paperwork to fill out as it was my first time seeing her. After the paperwork she sat down as went over all the information as well as asked me to fill out a dry erase board of areas I had pain. The room is very welcoming and the table had just the right temperature. The table was not hard and actually very comfortable. During the massage she let me know everything she was going to do. I tried the heated scrapping for the first time, which was great. Then she massage our problem areas. My favorite was the cold scrap on my face. Helps promote circulation! I will definitely be back and choose some other services to add on like castor oil massage. Thank you Mandy for top notch service!

Mandy is the best. She did my first massage and I was very happy with the services she provided me…read more She really gave me a great first experience and she's very sweet, personable, and passionate.

Rosa is/was amazing. She pin pointed all the pain points and prior to, she asked what should we…read morefocus on. A true techtician honing her craft. I let her know after an hour of true deep tissue message that this was my top 1 or 2 GOAT massages. Thank you so much Rosa!

Rosa knows what she's doing!! A wonderful massage and she was expert to feel where my body carries…read moremy tension and worked all my knots out! Highly recommend and will be coming back!!!