My first time here was great! This time, not so much. I will never return here My friend and i sat down for pedicures and had 2 different women. My friends nail tech was really sweet, mine was racist (Jessica was the racist, Jenny was sweet). Jenny jumped right in to do my friend nails, no questions asked. I wanted acrylic on my pinky toe (as u can see it looks terrible). Once she asked me everything I wanted, she then told me the price and asked if it was okay. Why wasn't my friend asked the same thing? Why wasn't I asked this the first time I came? The service after that was trash. Polish all over the place, she didn't even attempt to shape the nail, no cleaning the cuticle... just nothing. She put the acrylic on the pinky only to have to take it back off and do it again. She painted the big toe only to take it off and do it again. Won't be back. read more

NAILIT Salon & Spa - Nail Salons Near Me - Casa Grande, Arizona

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Best pedicure I've had in a long time. Especially coming from Gilbert. Tommy nailed it.

First time customer. Service was great. I love my nails and my toes. The top pedicure is definitely worth it. This is my new go to spot. read more

Got my nails done by Dustin, awesome job as always. I normally get a pedicure as well,but due to a broken foot and foot surgery i will be back in June to do both. Soo can't wait. read more

Clean, professional, & walk-ins welcomed. I called at 9:30 on a Saturday. The receptionist was very friendly. They have two appointments to offer one at 11 & one at 12:30. I asked for the 11. Parking is ample and I found a spot right in front of the shop. I walked in & was greeted right away. Receptionist had me check in on their tablet with my phone number. Then she handed me a book to look at colors. There was one other person waiting. I ended up getting in my pedicure chair 15 mins. after my appointment. The lady who was waiting sat next to me in a pedicure chair, where she waited for someone to do hers. There were 3 other guest getting pedicures and two getting nails done. It wasn't until 11:40 that someone helped her. The gentleman doing my pedicure was named Dax. He gave me a menu and I chose the sweet pedicure, ($40). It includes the Classic Pedicure with the addition of Cooling Gel, OP/ Clay Mask followed by tantalizing lotion & Hot Stone massage. Which they say will improve circulation & restore balance that will have your feet feeling happy. (Add Callus Removal $7) Dax put some nice smelling item in the tub. Then applied the cooling gel to my legs. He trimmed my nails, then trimmed the cuticle, buffered, and did a foot scrub. Then he did the lotion part. I posted a pic of the package they use. After he rinsed it off. Dax has worked her for 4 years. Next was hot towel on the legs with the lotion. Since I'm getting gel it's $10 extra. The colors I chose were 012 hot pink and 288 for glittered. Got out by 121:5 read more

NAILIT Salon & Spa - Menu items - Nail Salons Near Me - Casa Grande, Arizona

It was so hot inside, in summer you want a nice AC. They stated 15 minute wait, I had my feet in water for 30 minutes nobody came, I gave up and cancelled my service. The basic package comes with zero foot or leg massage. I wish I knew before ordering that for my daughter. Who gets a pedicure with just nail polish removed and repainted? I asked if I can pay to add on a foot massage for my daughter, the man doing pedicure said no and handed her her shoes. They don't even put your shoes on? I've never had a service this bad. Do not go there! read more

Best nail experience of my life! They were so generous and helped make my daughters with eczema feel comfortable. We were greeted by the kindest girl when we walked in the door, the nail techs were gentle and kind, the products they used were clean and great quality. We will be back!! read more

NAILIT Salon & Spa - Pink chrome nails. - Nail Salons Near Me - Casa Grande, Arizona

Come here if you want them to add extra stuff to your package. When I first arrived here, I was asked what I wanted and I clearly told the lady that I wanted the basic pedicure. I was on my phone watching a movie relaxing because my job is not to be there to watch you guys do your work when I finally got to the front. My charge should've been $30 not including tip well instead I was told that I was charged $46 because gel was applied never once that I request gel so the fact that it was added really pissed me off. I understand I should've been paying attention but like I said, my job is to relax not to watch over your workers so if you want things that you didn't request added to your bill and then given a whole ass attitude come here this is the place. read more

The whole experience was so amazing. The staff was so friendly and interactive. The facility is lovely.

I have been going to this salon for years and have never really had any issues, however yesterday my friend and I were in there for pedicures and we endured the most unprofessional, and uncomfortable situation ever. The technician doing my friends pedicure and the technician doing my pedicure started screaming and cussing at each other, shoving each other's pedicure carts and being incredibly aggressive. The owner instead of separating them and giving us 2 of the other free technicians just started screaming "SHUT UP" this lasted our entire pedicure and the technicians doing our toes started to be aggressive with us while doing our toes and doing terrible and sloppy work. Not to mention they kept trying to bring my friend and I into their argument making us so uncomfortable! When leaving my friend asked for some sort of discount because the entire thing was uncomfortable and very unprofessional and the owner sandy said "we don't do discounts" then we said something again and she handed us a small bottle of lotion saying "this is better than a discount" I paid $53 to sit there and listen to 2 men scream and cuss at each other saying all kinds of terrible things becoming more and more aggressive and worked up. People go get pedicures to unwind and relax and I left feeling so tense! I will not be returning back to this salon! read more

I normally don't get my nails done because it's hard for me to put time out of my busy schedule. I decided to come here with a friend and when I say this is one of the best experiences I've had at a nail salon, IT REALLY IS. We unfortunately didn't have an appointment, but the friendly front desk was able to get us into their busy schedule. The aesthetics of this place is AMAZING. I couldn't stop staring at their polish display when I walked in! This is one of the cleanest salons I've ever been to as well. Everything was very well organized, even the products on their tables were super organized. Please look at the photos I've taken if you don't believe me!! I decided on just a regular clean and some light nail polish, nothing too fancy. But I also wanted to spoil myself a little and get my toe nails done. I was lucky enough to meet the owners of the place. They came over to introduce themselves to my friend and I since we were first time customers. I think that's so rare that owners would come over and say hello and welcome us! They were BOTH working on customers as well! I can tell just how hardworking they are and how much they enjoy what they do. I paid attention to how their customers interacted with the owners and all I can say is, this is my go to place. I had an an awesome personable experience here and they really took their time to work on the both of us. Peep my photos!! It's awesome!! read more

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I went to this salon with my Mother-in-law, sister-in-law and partner on April 5th. I'll start this by saying I am a quiet person and have difficulties speaking up when having issues. The appointment started off normal with the color choice and continued with the attempt at upselling by offering "to fix my eyebrows" which I declined. Things started off normal with the usual small talk and smiles, but when my nail artist asked who was who in the group the atmosphere changed; upon finding out that I was gay, all small talk and smiles had stopped. The remainder of the appointment was done in silence and increasing roughness on my fingers and nails. She did not cut down the length of my nails, I left with them the same length I entered with even though they needed a trim and to be shaped. She did not use a cuticle clipper on me, but instead used a electric nail drill with the drill bits she pulled out from an old Altoids tin container that looked as though they hadn't been cleaned. It was my first time trying powder dip on my nails, so I'm uncertain how the process is but to me it felt like she used quite a bit of unnecessary pressure while using the nail drill and went over so many times around my nail and nail bed that they started getting tender and 3 fingers got small scrapes that had bled a little. When switching hands she would yank my hand closer with a jerk, that again I felt was unnecessary as I had tried to keep them close to her in an attempt to make it easier for her. Finally she is almost done, as she pulls out some cuticle clippers to remove the excess dried dip from the underside of my nails. When removing them she kept pinching at my skin, and I would flinch and pull away as it hurt. She would just take back my hand and continue removing the excess; at this point I just want this experience to be over, I was uncomfortable and in pain to the point that my eyes started to tear up. When she noticed, her whole demeanor changed and she was overly sweet and tender, explaining to me that "your nails are dirty and need to be clean, I'm just cleaning them" and that "you're so pretty, you're okay, almost done, you're okay" while caressing my hand and kissing them like you would an injured child trying to comfort. After she finished removing a bit more excess she put some lotion on my hands from a previously opened foil pouch and told me to rub my hands together. Afterwards she told me I was done and pointed out the location of the bathroom, I entered and attempted to calm myself down. I wasn't sure how much longer my family had until they were done so I sent them a message explaining what had happened and I would be out of the bathroom in a moment. After I had left the bathroom, my family was by the front door talking with the, I assume, manager. She took my hand to inspect and said there weren't any cuts, but that it was known to happen to people who don't do regular manicures. She called over the nail artist I had and they spoke back and forth in a different language before saying again the cuts are common. I kept trying to pull my hand away and the manager kept taking it back and examining it just to repeat what they had been saying, finally after a few minutes of that we were able to leave and I was just happy to be out of there. The pictures attached were from 3 days after the appointment, you can see the differences in lengths between them as well as how some weren't finished to the edge of the nail. read more

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I am absolutely appauled at the service/treatment that I received at Nails It today. In 15 years of getting acrylics - I've never experienced something like this. A little context: This was my second time going to this salon. When I went the first time, two weeks ago, I was sat with Sandy. I was trying to explain the shape that I wanted (basically coffin, just not super narrow) and before I could even finish, she became frustrated at something and said "You know what, she can do your nails. I'm not gonna do this." Wow. Very rude and unprofessional, but it was my birthday. I wasn't about to be in a bad mood, so I let it go. Leslie finished my nails that day. Leslie was very kind and the rest of the appointment went without incident. Today, I again sat with Sandy. Honestly, she seemed pissy the second I sat down. Nonetheless, before deciding on a color, I showed her two pictures and asked for a quote of the price. Knowing full well just how quickly the cost can add up when adding designs at a salon. One photo was of the style french tip I wanted, and another to show the flowers I wanted. I specified that. "I want the french tip like this picture, and flowers like this picture." She told me to pick a color for the tips and she would let me know the price. Okay.. so I chose a color, and waited. She began applying the powder. She still hadn't said anything about price, so I asked again. ...and waited. A long moment passed before she said anything; finally, she said $90. I asked her to wait on my nails so we could discuss the price. I wanted to be clear on what I would to be paying, as I think most people would want to know. She huffed, got a piece of paper and started writing. $35 for the fill, $5 for the shape - then she crossed it out and began again. $45 for the fill, $5 for shape - I said, "wait, why $45 for a regular fill?" She said it's $45 for the colored powder. Confused, I looked down and said "I didn't ask for colored powder?" Frustrated, Sandy said that in the picture I showed her with the flowers, the backfill is colored powder. I said, "I understand that. However, I didn't ask for colored power. All I asked for was the flowers." I continued to say "You told me you couldn't do the flowers exactly like that, and I told you that was fine. That I didn't want my nails to be exactly like the picture." At this point, she's raising her voice. Sandy said "I'm trying to explain it to you" to which I replied, "And I'm just trying to understand before you do something that I didn't ask for and don't want to pay for." Sandy threw her hands up and said "Go over there", pointing to Leslie's chair, "she's almost done and she can do your nails. I'm not doing it." I didn't even know what to say. A salon full of people, all watching this happen - I was mortified. Completely embarrassed. All because I asked for the total price of a service before it as completed.. Which is like, the most basic common courtesy you can extend in a service industry, but okay. I was so excited to finally find a salon in town with great reviews that seemed nice. The manager (I failed to get his name as none of the employees would give me information) was very kind and understood that I was just trying to figure out what the heck price I was looking at. Leslie awas very kind and professional the whole time. I don't know much about the salon as a whole, but I do know that being treated that way - in a salon full of people staring at me no less - is completely unaccceptable. Especially when all I wanted to know was what the heck I'm paying for. WOW. In the end, I paid $60. $35 fill, $5 shape, $20 for the french tip. I will be tipping Leslie in cash to be sure that business does not receive even one more penny of my money. Get better emploees. No one goes to a salon, or anywhere for that matter, to be humiliated. Photos of the example photos I showed and the nails I left with. read more

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I gave this salon multiple chances but while I think some of the nail techs are decent, there are a few that will absolutely butcher your nails. Last time I spoke up, they made me wait 30 minutes after they agreed to fix my nails for free. You want designs? They can't do most of them. And if they try, they will come out looking super bad. Horrible customer service except for the 2 ladies in the front. Ever since I spoke up about a month ago about the chunky dip nails and horrible gingerbreads, they started treating me differently, as if I was a burden to be their customer. I'll not be returning and telling everyone to avoid this salon. This salon does not value money or the quality of your service! read more

NAILIT Salon & Spa - Dip powder with gel French & gingerbread - Nail Salons Near Me - Casa Grande, Arizona

I had an inspiration picture and they did so well! The receptionist ladies were nice and answered my questions on designs and manicures when I first entered. I had booked an appointment at 5:30pm and waited for less than 30 minutes before they paired me with John. He kept the area clean, he made sure every step of the way that I wanted the nails the way I asked for, paying attention to every detail. Will come again! read more

NAILIT Salon & Spa - Acrylic ombré set with almond shape - Nail Salons Near Me - Casa Grande, Arizona

Dustin does my nails. He is so professional but very down to earth! He has the best sense of humor and always inquires about how I've been since he saw me last! He does such an AMAZING job on my nails! When I first came to him my nails were atrocious! I have went through a process with him but it's all been worth it! I have my own nails done! Pink and white dip for a beautiful looking French Dip. Thank you Dustin! No acrylics anymore. We pretty much make it a family affair! My daughter has her nails done by Dustin's wife Sandy! Who always does such a wonderful job! She's so very talented and creative with the designs and painting of her nails too! Last but not least, our little sweet gal Marissa is their receptionist. She's so knowledgeable and eager to help or give advice when needed! I highly recommend Nailit Salon and Spa for all your manicures, pedicures, and etc... needs! You will not go away disappointed, I promise!! read more

NAILIT Salon & Spa - French Dip - Nail Salons Near Me - Casa Grande, Arizona

When you walk in here you just feel you are in an elegant nail salon and you are. The people are friendly, speak English and do a great job. Tiffany was my manicurist. She was friendly and did exactly what I asked. She did an amazing job. I was happy with the results and with the appointment. This is a great place for nails or whatever. Glad to have found it. read more

I loved going hear but I came in to get my acrylics off and a manicure they tried to pry them off and it started to rip my nail and they went to soak it and another tech said no refused to soak it or do anything else saying it doesn't hurt and I'm being sensitive so I had to pay and leave with my nails looking like this. read more

NAILIT Salon & Spa - Nail Salons Near Me - Casa Grande, Arizona

I absolutely love this place. I will not go anywhere else for my manicures or pedicures. Very clean and excellent service. Sandy always does a fantastic job on my manicures. And my pedicures are always amazing. I highly recommend this place. read more

NAILIT Salon & Spa - Nail Salons Near Me - Casa Grande, Arizona

okay I'm not usually one to complain when I get my nails done. usually i get simple designs and designs that aren't too complicated because I'm scared of the outcome. this place in particular kinda butchered my nails. the design wasn't too complicated, but they didn't dry the white design completely and the top coat completely smeared the white design onto my actual base coat. I wouldn't recommend this place to someone that just wants a simple manicure design with minimal attentive detail. I don't think I'll be coming back here, since they charged me $50 for a manicure and gel topcoat... read more

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It was great until I had come to an appointment this weekend there. I hadn't had my nails done in awhile and I came for a pedicure only. The girl upfront was nice and hospitable when I came in. I chose to do regular (no gel) and my toe for messed up and I asked the the lady if she can redo it again. She ended up telling me that this is why gel is better and almost tried to lecture me because it took a little longer. She did it again and fixed it. Like I said I haven't had a bad experience until now, I'm bummed to have to leave a review like this. If I'm coming to an appointment it's because I'm not in a hurry and I've set time aside to do what I requested. :) read more

Had a pedicure and acrylic nail fill yesterday. Lovely clean salon with no wait even for a walk in. I will be back again!

I have finally found a location that I'm willing to give up my Chandler salon for! Easy to make a reservation and check in. Lots of color selection and options for gel, dip or lacquer polish. Very professional, pleasant, roomy salon. And I LOVE the new pedicure chairs with the pop-up support for your ankles! So comfy. My husband joined me for the first ever pedicure of his life. I believe it was Jessica and Kevin that took care of us (I will make a point to confirm names on my next visit!). Both very nice and professional. My husband did get a small nip on his toe - but his nails are extra hard to cut, so we know occasional slips will happen. Overall, a very pleasant experience for both of us. I saw that someone on an earlier post disliked the additional charge for callous removal, but even my long-term Chandler salon has gone to the model of charging $5 for that service, so I'm not surprised. Overall, I was very happy with our service and plan to make this my new regular salon. read more

I called & was able to get in immediately. It took me longer to get there & they were ok that I was a little late. I was told I broke a nail & I needed to return more often. She did a good job! read more

Making a same day appointment was easy. The salon is beautiful full of wonderful dip colors! I thought it was strange that there was a up charge to remove the dip already on my nails. The receptionist said $5, ok. It was great they put you in plastic gloves after wrapping your nails. My pedicure was just ok. The tech was talking and each foot didn't receive the same treatment (same with the dip nails, 1 nail got 3 coats but the tech didn't dip the other nails 3 times after it was pointed out). The low rating came at check out time. I was checked out by a different receptionist and was charged $10 to remove my dip, not $5 I was also charged for "callous removal" (that was a total surprise)! It was a normal pedicure...the tech didn't mention callous removal or the charge while performing the pedicure. With tip I spent over $100 I will not be back unfortunately. read more

Clean, amazing customer service, accommodating and amazing work! I don't normally get my nails done but I'll be going back here from now on.

My wife went here for her birthday and didn't have a good experience. She still had to wait 30 minutes even though she had a 10:00 appointment. The guy doing her nails made rude comments about them. She was overcharged. And given separate conflicting directions by different staff in the store. Would rate 1/5 if the nails didn't look good but they do. read more

Normally I don't complain, but today I went to Nail It just to try them out. All I needed was a clean up, I didn't want any polish. I've done this before at other nail places and have never had a problem. She didn't soak my first hand, and started filing my nails. Then went into trimming my cuticles. She informed me my cuticles were stuck to my nail, and continued cutting, drilling, and buffing. I told her it hurt and pulled away, she continued. I lifted my hand to find my fingers bleeding. She put 2 applications of stuff to make the bleeding go down, but it was already too late. When I was done she kept telling me "very nice. Very pretty right?" Well, obviously, no. Not nice, not pretty. This picture was taken once I was out, hands washed, and blood was already wiped off. It kept bleeding. I know not all their nail techs there are bad, because a girl next to me got a gorgeous set done. But this just is not ok. I paid for the service, but did not tip her. read more

NAILIT Salon & Spa - Nail Salons Near Me - Casa Grande, Arizona

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The 1st pictures what I wanted.. the next is what I got. Was charged 70, RidIculous price for a French tip. One of the female nail techs helped me, I kept on telling her I wanted the nails more like the picture.. that the red should be more curved, and NOT talk up half of the whole nail. Regardless of how many times I said this, she ignored me and left them how she thought they should look. I was visibly upset about them when I left because the nails looked too big and gaudy for my small hands. Despite my unhappiness, I still tipped. I checked my bank statements a few days later and I saw that they UPPED MY TIP THEMSELVES ON THE RECEIPT!!! I couldn't believe it. DO NOT GO HERE. read more

NAILIT Salon & Spa - What I got. - Nail Salons Near Me - Casa Grande, Arizona

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No respect for your time. I am a 2 week regular customer. I waited today 30 min past my appointment time and still they were not ready. My time is important, I have better things to do! I asked to speak to Dustin the owner and he could not be bothered. Poor customer service to say the least! I left them once before for the same reason! I won't be back. read more

This place is fantastic. It is so clean it is so organized honestly it's probably the nicest salon in town as far as nails go. The employees are very polite, and they have a receptionist and you can book appointments online. I already scheduled my next appointment. I definitely recommend it! read more

NAILIT Salon & Spa - Nail Salons Near Me - Casa Grande, Arizona

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Great owners, nice salon. Pretty work! Professional. Good hours. My go to nail salon for years!

Very elegant space, and Dustin has always come through for my wife. We recently went in for a couples mani-pedi, and walked out refreshed and looking good! We highly recommend Nail-It in Casa Grande! read more

NAILIT Salon & Spa - Dustin and crew did it again! - Nail Salons Near Me - Casa Grande, Arizona

Paid for the most expensive pedicure and my feet were stuff rough after it. I brought it to the attention of the nail lady and the receptionist and no one acknowledged my concerns or offered to correct their bad work. The receptionist was very friendly and the atmosphere is comforting. The color dip was good and the eyebrow wax was okay. Will NEVER get a pedicure here again, but might come back for the dip. The "massage" was a leg rub, by no means a massage. Paid over $150 not including tip and very unsatisfied. read more

I have been going here for both manicures and pedicures for almost 4 years. The salon is always clean and the technicians professional. What I especially appreciate is they respect appointments. I have been to other salons where walk-ins take presedence over appointments. Very Frustrating. Appointments aren't required and walk-ins are accepted. read more

Very poor service. My friend and I scheduled appointments with 2 different people ahead of time, still had to wait, and 1 person did both of our pedis. The guy that did them did a very poor job, didn't even wipe off the excess polish from my nails after he painted them. He also didn't massage my feet at all. He just did the leg scrub and paint. He also seemed very annoyed that I didn't want a more expensive pedi or the gel polish. Definitely won't be back. read more

Dustin was awesome today. The quality of his work was perfect. The pink and white powder was very good quality. The salon was very clean. I would recommend them. You won't be disappointed. read more

I love the atmosphere and decor setting giving it a relaxing, cleanliness, and inviting vibe. I recommend this Nail Salon for the simple fact that they see all of their customers as value and important to gain trust by using their knowledge in what they do. Special thanks to the receptionist-Stephanie and Isabelle, great work in making sure all customers are taking care of. read more

NAILIT Salon & Spa - Thank you Dustin-nail tech! - Nail Salons Near Me - Casa Grande, Arizona

i absolutely loved this nail place, good customer service. when i got there, i got seated quickly. i had a few cuts on my finger from all the nail clippers, but overall it's pretty awesome! i got the design i asked for, but the person doing my nails messed up the color and i think he was new also. took about 1 hour or so, not that bad of a price either. i recommend getting your nails done at NAILIT . read more

NAILIT Salon & Spa - my nails done looking good ! - Nail Salons Near Me - Casa Grande, Arizona

I booked pedicures and manicures for 6 people and they were very accommodating at the time of booking. Upon arrival they seemed confused and didn't know where to put who. They then hurried the pedicures and did my mani while sitting in the pedicure chair. It was an awful experience. I would give them zero stars but I have to at least select one. will never go back. read more