EXCELLENT, After a…read more2 month search, I have found my new nail shop throughout the endurance of my stay here in Madison. From the initial phone call to make my appointment, Kat, the owner, was welcoming and warming. On the day of my appointment, I was greeted immediately and placed in the chair, and Amanda performed the best pedicure I have received since arriving in this state. Thank you Jesus! Kat even went above and beyond to refill a toe that had been accidentally shattered and needed repair. I am so appreciative of the services performed and all the welcoming I received. This place is definitely a gem in the Roux, and not to be overlooked...great job ladies, and thank you so much for taking pride in great customer service.

My sister booked the salon for 2 hours to throw our SIL a "baby sprinkle!" The salon is well-kept,…read moreclean with several mani/pedi stations. There was also a private room for lashes and waxing, and two bathrooms. Kat (the owner), along with her staff, were extremely accommodating. She let us set up a small table with treats and goodies, and also offered beverages (wines and water) during their services. I don't get my nails done too often, but this stood out to me. A set of set of sealed and sterile tools were pulled out and used each time. From what I recall, most technicians place their tools in bin or glass with water, and do a quick rinse or microwave before using them. The tools here definitely seem more reassuring! And seems more efficient. Kat was also very knowledgeable and openly shared info when asked. Overall, we had a great time here! The only reason I subtracted a star was because my classic mani/pedi is already chipping and it's only been a couple days! This was probably my fault for not choosing shellac or dip--but I'm definitely going back for a French Ombré!

I've had more meh experiences here than good. I think the quality of service varies GREATLY based…read moreon what tech you get, but the prices will stay the same (expensive). I'm fine paying more for higher quality products which I do believe they use but I think they should vet the techs a bit better.

Let me tell you about my wild adventure at this so-called "bougie" salon. Buckle up; it's quite a…read moreride! So, I had a 3:00 p.m. appointment on June 20th. First, they asked for my credit card info just to have on file. Not sure if they do that to everyone or if I looked extra suspicious, but who feels comfortable with their card details floating around some random salon? Not me. Anyway, I arrived, and they shoved a notepad in my face, making me read and sign a waiver at lightning speed. A waiver for a salon visit? This place was already giving me "sign away your firstborn" vibes. The kicker? If I sued them over COVID-19, I'd have to cover their legal fees too! Just a heads-up: read before you sign anything here. Despite their "Bougie" facade, there was nothing upscale about this joint. The dress code, at least for my tech, was highly questionable. She wore a dirty old bra with a worn-out tank top and shorts so short they constantly migrated to her crotch. I asked for a "professional" tech and was assured mine was top-notch. Professional? Not in this universe. When we got down to business, I asked for almond-shaped nails, but we settled on round since my nails were too short. The polish removal process was a marathon--30 minutes!--and then she started trimming my nails without looking, slicing into the skin beneath them. Ouch! I yanked my hand back, not keen on sacrificing my fingers today. She just stared blankly at me. Fabulous. Filing my nails was like watching a toddler color outside the lines. Then, she dropped the bomb: two of my nails would be square-shaped. Excuse me? I said no, but she insisted. So, I borrowed the nail file and demonstrated that round nails were indeed possible. Without a word, she walked off to another tech and complained. Cue the drama! The "master nail tech" stormed over, shouting, "Hey, hey, hey!" (That's not my name, by the way). She launched into a tirade about how clients don't file their own nails. Felt like I was back in kindergarten getting scolded by the teacher. Finally, I asked her to trim my cuticles. Instead of using a softener or water, she just yanked at them dry. It was like watching someone prune a cactus with their bare hands. I asked if they ever used a softener, and she bluntly replied, "No." Charming. As I complimented her nail art (because why not try to be nice?), my manicure wrapped up, and I was left alone waiting for my pedicure. That's when the salon manager approached me and said my nail tech didn't feel comfortable continuing and that I needed to leave. Shocked but not one to make a scene, I prepared to pay for my crappy manicure. As I took out my credit card, the salon owner suddenly got hostile and threatened to call the police if I didn't leave immediately. WHAT?! I was just trying to pay! She stormed outside, so I followed, phone in hand, ready to record. They charged me $4 extra for the nail polish remover, likely because I was a "special" white Ukrainian with a heavy accent. As the owner ranted about a "language barrier," I couldn't help but laugh at the absurdity. Outside, as I recorded on my phone, the owner bizarrely wanted me to take some other client's used water bottle and claimed I had a language barrier. Lady, I understood everything perfectly: you overcharged me, refused me service, and acted like I was the problem. Newsflash: it's you and your "bougie" salon with anger issues. By the way, it turns out I'm not the only one who's had a run-in with this place. According to Google reviews, being booted out seems to be their favorite sport, right up there with charging extra and providing subpar services. So, to anyone considering a visit to this "Bougie" salon, beware! You might find yourself signing away your legal rights, dealing with a tech in a dirty old bra, and being yelled at by someone who thinks "Hey, hey, hey" is your name. And if you're really lucky, you might even get kicked out and overcharged, just like me. Cheers to finding a new salon where the only surprises are the ones you actually want.

The staff here are always very friendly and helpful! It's also very affordable and they do a great…read morejob.

I've come here 3 times so far and it's my fave nail place in the area. Takes appointments and does…read morenice work! I love the hot oil and stones not too pricey!

Haven't been here in awhile and called to see if I could get in day of. They do not do walk-ins and…read moreour appointment only. They were able to get me in an appointment 15 minutes later. My technician, Misty, was fantastic. I originally wanted to do a red nail, but upon seeing her nails that had a cat eye effect, I had to have the same. Fantastic service that came with a wine beverage. This is definitely the way to pamper yourself for a self care day!

Is this how a French mani is supposed to look like, egad!! I won't be getting another one there for…read moresure.

I walked-in on a busy morning for a pedicure. There were 4 ladies ahead of me and two people…read moreworking only. 3 of the 4 ladies were near the end of their service already. I wait for about 25 minutes on the massaging chair with my feet dipped in the water. The water was nice and warm, but after time went by, it got a bit cool. Or maybe my feet got used to the temperature and needed more warm water. Mary work on my pedicure. I got the Luxury Pedicure. She scrubbed the shit out my feet! To be real transparent, I had some dry callous that I wanted to get rid of (why I came in the first place) so I loved that she took her time and irked on my callous. Mary did an amazing job at removing my the callous. She used a foot shredder-looking tool and some callous softener. It was real nice. She used like 2-3 different oil and lotion to massage my feet and calves. I remember one of them was purple and it smelled very good. The Luxury Pedicure also came with hot stone massage. Hot stone massage was okay, until Mary used the warm rock and pushed it against the bottom of my feet-- it felt so nice and I had to tell her that it felt very good right then and there. After this, the service was followed by hot towel wrap on each claves and bagged wax for each foot. Mary went to work with another client who walked-in wanting to do their nails. The wait was quite long and I started to begin to feel unattended. The hot towels were now cold and I was starting to get cold because I had wet towels wrapped on each claves. Probably 15-20 minutes later, Mary came back. She was apologetic and thankful that I was waiting. I didn't mind, but it did got to me a little. I was getting cold and wanted my pedicure to be done already. She came to give me some more massages with oils and lotions. We chatted and it was cool. I felt pretty relaxed and cared for during the service, the wait in between was a bit too long & threw my mood off. If you're in a rush or have things planned for the day, I'd say schedule an appointment or just be aware that on a Sunday, there may only be two people working and service may take longer than usual. There is a $1 charge if you use card. Bring cash if you want to avoid that. I don't know if there are additional charges if you want gel polish, etc. I didn't get any polish with mines, just my preference. My total was $61. Overall, I had a good experience and I would come back here again.

The absolute worst dip manicure I've ever had. I've never had dip put on the way this man did, he…read morefiled it while wet, didn't use a hardener, it was absurd. The girl next to me said she was scared. They also picked my nails off with a pair of cuticle clippers. By the time he was done drilling my nails down I could see through my natural nails they were so thin and could bend in half. The only reason I'm giving 1 star is bc they gave me a bottle of water. So uneven, not drilled, disgusting nails. I am from out of town and am incredibly disappointed, I then had to go to target and buy my own drill to somewhat fix them.

I'm a fan of Nail Couture nail spa. My friend and I have had great experiences. It's clean, quiet,…read moreaesthetically, appealing. The staff is friendly. We've brought our teens & they've had good experiences. We've had great conversations with the salon technicians. We're often laughing or discussing life. Highly recommend

I started getting dip manicures in late December, and I've been really pleased with the quality of…read morethe manicures I've received here. They have a wide range of dip colors to choose from (pictured here are two separate dip manicures I had done at Nail Couture when my natural nails were at different lengths). One thing I appreciate in particular about the techs at Nail Couture is their ability to thin out the dip -- at other salons I've visited in the past, I've received really thick/uneven dip manicures. At least for me, thick dip manicures look increasingly ridiculous as they grow out, so I'm appreciative that I've never had a dip manicure that was applied too thick/unevenly here. The techs are quick yet careful in the filing/shaping of your nails and in the application of the dip powder. Special shoutout to Sam for the light pink manicure in the photos I posted here--she did an excellent job, and I plan to schedule with her specifically in the future. Walk-ins are welcomed here, and I've never been turned away walking in (despite the fact that they always look busy). They also have a really relaxing pedicure room in the back that is decorated nicely. Though I've visited multiple nail salons in the Madison/Middleton/Verona area, this is always the one I come back to and will continue to come back to.

Owner Amy didn't like that I asked for a specific color that had been used on my nails previously…read more She was yelling in Vietnamese about it. I saw another woman walk in during a previous appointment asking to have her mustache removed. The owner was laughing in front of the customer to an employee. Very unprofessional! They lost my business!!

My friend and I had matching pedicures one afternoon. We…read morefelt very rushed when we arrived to select a color, and both technicians seemed annoyed that we were being so chatty (just my friend and I). Color was fine, but customer service was lacking. I don't know if we were really thanked or felt a warm welcome.

I've been here a couple times and had Shirley - she's so nice and professional. I always trust that…read moreI'm going to get a great manicure here!

Located conveniently off of University, with plenty of parking in the back. No walk in availability…read more- appointments only! I paid $70 (+ tip) for a dip manicure and removal. If you rebook with them they won't charge for removal at your next appointment. This was definitely on more of the pricier side, but I thought my nail tech did an excellent job and I'm really happy with how my nails turned out. The facility was also clean and very nice on the inside. They were pretty busy the day of my appointment so it was a bit of a wait but I wasn't too bothered by it. Rebooked with NAILS 4U for my next and appointment!

Rude staff and they cut my finger and didn't say anything about it. Go elsewhere. They also will…read morepick and choose who they have time to help.

Horrible service. Cancelled appointment at the time of appointment. Don't waste your money…read more Depending on who does your nails the service and pricing is not consistent.