I AM SO SORRY FOR THIS LATE & LONG OVER DUE REVIEW I HOPE IT'S NOT TOO LATE!…read more I booked Hornet Moving fairly late in my moving process - barely 48 hrs prior - due to the incredibly convenient, straightforward upfront pricing and direct booking, all on their website (way less of a hassle and much faster than filling out a form and waiting to receive an estimate back, like most others). This was my 8th move in 6.5 yrs and my 7 previous moving experiences were painful for a number of reasons, several of those being due to the moving company/movers booked. I was anticipating this move to match the pain of the previous at minimum, possibly worse, due to other circumstances regarding my moving situation (completely unrelated to my confidence in Hornet Moving or any moving company in general). HOWEVER, to my surprise and relief, this was my best experience with a moving company/movers to date!!!! BIG BIG HUGE SHOUT OUT and THANK YOU SO VERY MUCH TO MY MOVING CREW - JARRETT, ARTHUR, and GUSTAVO!!!! My scheduled moving time was in the afternoon (~1 PM) which Hornet Moving makes it clear that afternoon apts are not guaranteed to start right at 1 PM on the dot and could arrive anytime between 1-4 PM (makes sense and is fair enough considering that the crew is likely coming from another moving job booked for that morning). So I was aware of this and did not expect for them to be on time given that there's only so much within their control there. But they WERE on time!!! By the time they got parked where they needed to, unloaded their supplies, and started the moving for my apt unit belongings on the 4th floor and also my remaining storage unit items on the 1st floor, commuted to my new place (about a ~4-5.5 mile trip depending on route, typically between ~10-20 mins depending on traffic/time) and unloaded everything (while also having to rearrange boxes and misc. furniture I had already brought over that were in the way of unloading everything else), they were 100% finished and had already left the driveway before 4:30 PM!!! They also boxed my 65" TV and my 75" TV (which I had saved the original boxes for). I found Hornet Moving from using Google's "AI Mode" to search for movers that handled TVs, including TV mounting service, and options with upfront pricing and/or direct booking entirely online. Hornet Moving came up as a result checking all those boxes!! I found out once the movers arrived that TV mounting is not a service Hornet Moving directly provides as part of the moving job, however, that ended up working out fine since I wasn't able to have my TV mounted at that time anyway due to some electrician work that was not yet complete. Several large and heavy pieces of my furniture are considered "particle board" / -related material items, which are easily damaged during moves due to durability (my previous move before this resulted in almost all of my stuff getting damaged, chipped, scratched, dented, etc. in one way or another due to the movers not wrapping these items well, or at all, and that was during a move within the same apartment building from one unit to another - so none of these items were loaded into a moving truck and/or commuted, yet they still got damaged due to carelessness ). I worried about those items this time around, but Hornet Moving wrapped my furniture properly with TLC and handled everything with the utmost care!!!! All of my belongings made the move safe, sound, and undamaged‼‼‼ Again, best moving experience I've had!!!!! The crew and company was great and easy to work with from start to finish. The online booking process is wonderfully easy and convenient, and they were incredibly prompt and responsive with their communication. 0 complaints to be found, even if I wanted to look for something to nitpick!!! I would highly, HIGHLY recommend Hornet Moving and I would absolutely use them again in the future!!!!! THANK YOU, THANK YOU, THANK YOOOUUUU again to JARRETT, ARTHUR, and GUSTAVO!!!!!!

AJ and Jessie were absolutely phenomenal in making my move super easy! They were extremely…read moreefficient and kept a very fast pace. They were both also extremely friendly and professional and made me feel safe! Highly recommend Hornets moving! Ask for AJ and Jessie!

Josh, Jarrett and Emory came to the rescue after a no show from the moving company I had hired…read more They did not hesitate to get the few items from the apartment to my new house. They help me a lot thank you team.

Good although price was higher than other quotes. The team worked within the set 2 hr window for…read morethe sofa removal.

I chose All My Sons at Northpark Blvd in Charlotte NC, because of their reputation for good…read morecustomer service. They requested a video call to give an accurate estimate of how many movers and trucks we would need. When their estimate came in (5 movers, 3 trucks and 7 hours) we thought that seemed a bit much but we deferred to their experience. I am giving them 2 stars because they did arrive on time, they generally protected our furniture and homes, The team leader was polite enough and the initial customer service was good - up until moving day. Things we had problems with: 1) The 5 movers were very disorganized and inefficient. This meant they couldn't load all the furniture we requested and during unloading they still went more than 2 hours past their own unloading estimate. When my husband found items in incorrect rooms, they failed to put them in correct rooms, despite repeated requests. We are still finding clearly labeled boxes and furniture in the wrong rooms. 2) The movers used my husband's tools without his permission and still did not assemble the items they were using the tools on correctly. 3) The amount of truck space was mis-estimated. The second truck had barely anything in it. Perhaps because they didn't load all they said they would, but that second truck was expensive. 4) Despite expressing concerns they damaged several items and dented our basement ceiling. 5) And finally, I reached out to them 3 times to try to resolve the issues. Each time they set up a call, which I rearranged my work schedule to take, and then ghosted me. We delayed finishing our move almost 2 weeks because we hoped they would make things right, but they failed repeatedly to communicate. In the end, after paying them over $3k for an incomplete move, my husband and I still had to rent a uhaul to finish our move. I will never use their services again and I recommend you don't either.

This is the most unprofessional company I have ever dealt with…read more They literally just canceled 1 minute before showing up!! Please let that sink in You are trying to move into a house changing utilities etc and they don't show up and when you call them they hang up on you!!! Shut this company down

This was our first time using a moving company so we were very intentional with who we chose as we…read moredidn't want anything to go missing or broken. We did a ton of research and decided on Reign as it was more expensive than other options so we figured would be higher quality. They also had all 5 star reviews so we figured it would be the best. We are now wondering why this is. They are definitely more expensive. They charge more per hour and they also charge a $350 'truck fee' that no one else charges from quotes we got. We were charged over $1700 for 5 hours. What we liked- - It was easy to schedule and they had our date available a few weeks out. They offered to set up a FaceTime to look at our items and make sure they sent out the appropriate number of trucks. - They gave us an hour window of when they would show up, and an update the morning of so we knew when to expect them. - They were nice and made sure they knew exactly what we wanted. We did one last walk through of the old place before we left. They made sure we were happy before they left the new place. We had 3 movers who were kind and seemed trustworthy. - They listened to the writing on the boxes of where to put the boxes in the new house and if it didn't have writing, they put it in the equivalent room in the new house of where they found it in the old house. - They were careful with our things and were able to unassemble and reassemble our pieces. They also wrapped up the furniture items with blankets to preserve them. - They worked quick and efficiently Why we aren't giving them 5 stars: - they stopped at the gas station between the old house and new house and arrived at the new house 30 minutes after us when we were right behind them the whole way up until the gas station. They did ask us if they could stop to get snacks but I didn't realize it would take this long and they did not deduct this from the time they billed us for. - They asked us if we wanted mattress bags for $15 each. I said yes as I figured this would be something we could keep and save for future moves. They did not leave us the bags. So we paid $30 to basically 'rent' 2 bags which I feel we should have been able to keep or not be charged for. Next time I will buy the $15 ones off Amazon that I can keep. - They took a shelf out of our entertainment stand. In the move the nails/pegs fell out. These are specialty nails to hold the shelf in. Now we are unable to use the shelf, and the piece sags without the shelf in. We have since gotten rid of it and gotten a new one. - The top of our desk will not fit properly on when this was never previously an issue and we ultimately can't fix it and will need to get a new one. - They were about to leave and I noticed something was missing so I asked about it and they had to go back on the truck to get it. If I didn't ask, they would've left with it still in the truck. - They did not deliver 2 small decorative pieces of ours that were the last items on the truck- not packed in a box. Which not a huge deal but I noticed shortly after they left, contacted the company, and they were not able to find them. We are completely unpacked and I know these things are not at either of our houses. ** which they did reimburse us for these things which we are thankful for!! Also customer service was very helpful at first when we were trying to find these items and discuss reimbursement, but then it was pretty hard to get ahold of them to confirm our reimbursement agreement and get them paid. It felt like I was tracking them down just to get our reimbursement approved and get them paid. We will likely use a different company next time we move.

Reign did an amazing job moving my parent's this week... with an hour's notice! I can't say enough…read moregreat things about our experience with this company. They went above and beyond, their team was exceptional and the move went flawlessly! We will definitely use them again!

Used this moving company recently and had a really great experience. The gentleman I spoke to on…read morethe phone was so friendly and helpful. The movers showed up on time, were super friendly, and got everything done way faster than I expected. They handled my stuff carefully and nothing was damaged. Would definitely use them again and recommend them if you're moving!

I would highly recommend working with Hector and sons on your next move! They were early, worked…read morereally quickly and were very friendly. They finished moving my studio apartment in under the three hour minimum. I needed a tool to disassemble a piece of furniture and they provided it to me and just made the process very easy.

I could make this a really long review - but that would waste your time. Good and trustworthy…read moremoving companies are historically hard to find!! Look no further. GG is awesome! All of their guys are strong, smart, motivated, friendly, and strive to make sure your move is seamless and stress free on you. Plus their managers and owners are often on site for the move, especially tricky portions of it like moving in or out of a condo with pour loading dock access. They even bring extra guys in for tedious portions of the move (tracks down long hall ways which take considerable amounts of time) to ensure things stay moving. Pricing seems to be fair from what I can tell, though admittedly did not shop...piece of mind with your belongings (have to assume some of those are highly cherished) is totally worth it!! Seriously look no further - call em, book em, enjoy your move - and get on with your life. Thanks fellas!!!! Nick

Moved with this company a few years ago, generally pretty good. So when I need to move agin…read morerecently, I asked them for a quote. Their price has basically increased for 50-100%, and the coordinator couldn't be less interested to give me a quote, not to mention offering an in home estimate.

Wow! Amazing communication and stellar service from beginning to the end!…read more From the moment I booked them, the admin team was straight forward and kept in communication throughout. Now to the meat and guts, the 3 actual movers (Murad, Steven, and Elliot: pictured attached) themselves; just stellar on ALL levels!! They exemplified professionalism, excellent work ethic, and timely service. They went above and beyond!! They are what truly made me leave this review. Keep up the great work, for you gentlemen are to be more than recommended, but rather cherished, and commended by your employer, esp. on this local move. If I could give this company and its employees 10 stars I would, but for now the max of 5 stars will suffice! Happy customer here, for if you can't already tell, I most certainly recommend and will certainly use them again (hopefully no time soon; for who likes to move?... lol.

They arrived on time and moved my things with care and urgency. Fair pricing and Crew was friendly…read more Def recommend!