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    Move And Go

    4.0 (76 reviews)
    Open 8:00 am - 6:00 pm

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    Pamela B.

    Well, in my lifetime I moved to many places domestic and international without damages to my household goods! Recently, I moved from South to East Charlotte. 25 minutes from point A to point B and the pictures will give you a glimpse of my experience!

    Moving is always tough. I booked Move and go to help me move my 1 bedroom apartment to a townhome. I reserved a 1 o'clock spot on Saturday 1 month in advance. What I didn't know was they booked 2 more moves beforehand, so they showed up to start 4.5 hours late, at 6pm while there's an FC game happening in uptown (would not recommend & why I didnt schedule it at that time). They called me to apologize but promised a 3rd mover would be coming to expedite the process. Which meant we would finish faster, awesome. They arrived with only 2 movers, a 3rd mover didn't show up until around 9:30 pm when we started unloading at the new place. During the move, my desk was broken and put a hole in the wall with my couch. They didn't finish moving until 11:30 PM. So $735 dollars later with a discount (not including $$$ tip), none of my furniture was re-assembled at my new home, my desk is broken and I spent the next day assembling & filing a claim for the hole that's now in my wall. It's not these guys faults they were late, there shouldn't have been 3 moves scheduled in 1 Saturday and they never would've arrived 4.5 hours late. I felt horrible these guys were moving me until almost midnight on a Saturday. It's been a month since filming my claim, I haven't heard anything back. So I hope I can get reimbursed to buy a new desk and the hole in the wall fixed, but so far it's still there.

    Worst moving experience I have ever had. 1 BR, 1 BTH apartment. No living room furniture, no bedroom furniture, only a bed and night stand. Bed was disassembled as well as kitchen table. Moved my husband's clothes but none of mine. They did not move all fully packed and sealed boxes either. We still had to go move items. During the move of our washer and dryer they ripped the flooring. Movers did not mention that they caused any damage. I found out because my daughter went by there to take them a Gatorade. She saw the damage and sent me the pictures. After all that, my bill was nearly $600! This much for no more stuff than they moved and we still had to go back ad move more ourselves. This moving company is a rip off!

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    6 months ago

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    Photo of Oshane W.

    Oshane W.

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    5 months ago

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    5 years ago

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    2 years ago

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    3 years ago

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    Oshane W.

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    3 years ago

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    Oshane W.

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    2 years ago

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    Oshane W.

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    3 years ago

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    5 years ago

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    2 years ago

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    Oshane W.

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    2 years ago

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    Oshane W.

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    2 years ago

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    Oshane W.

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    2 years ago

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    Oshane W.

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    5 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Great experience start to finish. Nice website to help plan your move. Good value, fast & friendly service.

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    2 years ago

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    Oshane W.

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    3 years ago

    Just inquiring, and she asked for every item for each room! Waste of time, can't even give how much is the average rate!

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    5 years ago

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    3 years ago

    Called on the eay over, arrived on time and moved everything efficiently. I am very please with this moving company.

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    2 years ago

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    Oshane W.

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    5 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    Oshane W.

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    6 years ago

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    4 years ago

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    3 years ago

    Please call me asap I've got to move right away a. Will Sims 980-307-3229. Please help me.

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    5 years ago

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    3 years ago

    Absolutely awful. Damaged thousands of dollars of furniture, with no resolve. Warning... please stay away.

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    Oshane W.

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    5 years ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - Move And Go

    Do you provide unloading help from a truck? I have my son driving the stuff down, just looking for 2 helpers to unload 15" truck into a private home.

    Yes, we provide unloading help.

    View All 3 Questions

    Review Highlights - Move And Go

    Oshane and Cameron showed up and were on time, professional, friendly, and competent.

    Mentioned in 3 reviews

    Read more highlights

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    Fernando And Brothers Moving - Teamwork!! Long distance move

    Fernando And Brothers Moving

    (160 reviews)

    Steele Creek

    This company gets 80 BILLION STARS, LIKES, HEARTS, you name it!!! Professionalism, kindness,…read moreintegrity, work ethic, team mentality, pacing.... They arrived on time, assessed the situation and started working immediately. They took their time with my sister-in-law's belongings and they were understanding that she was under a lot of pressure managing many things at once. I believe the leader of the crew was Gabriel, and he was great. He communicated effectively and truly knows how to run his team. The guys were totally moving as one! The team didn't assume anything! They asked for clarification on our needs and provided options to make the best use of their time with us. I would hire them again! And I wouldn't even feel like I would have to be with them, because their honesty is solid. Thank you from our family to yours on a job VERY WELL DONE.

    We hired Fernando and Brothers Moving for a long distance move. From the first meeting with Belkis…read moreto the final unloading we felt supported and very well cared for. Pricing was competitive and clear. No surprises, just a final number. Our belongings were thoughtfully wrapped and loaded. Belkis ensured that some of our specific moving needs were very thoughtfully accommodated. We sincerely and deeply appreciated this consideration. Our lead mover Thiago was a champ! He safely made his way a very long distance with all of our belongings. The assisting crew that loaded and unloaded were hard working, friendly, respectful with calm steady energy. Moving is never easy but Belkis and her curated team could not have made it any easier. Communications were excellent. The heart and soul of the company shined through and we felt it. It was the best and most human connected moving experience we've ever experienced. We would absolutely call them again if we needed them, we would wholeheartedly recommend them. We even felt like we made a dear friend. Gracias por todo. Te deseo todo lo mejor

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (376 reviews)

    Excellent from start to finish. They were timely, very efficient and friendly. Pricing was…read morereasonable. Would definitely recommend.

    Scheduling with All My Sons went smoothly, but the actual move was the worst moving experience…read morewe've had. The two movers assigned to us were extremely slow and inefficient. One told us he had only been working as a mover for two days. They also repeatedly said they were not provided the equipment needed to work efficiently -- only one dolly and no proper way to protect mirrors or TVs -- so several items were not moved at all. Since we were paying by the hour, I don't believe we should be responsible for extra time caused by the company failing to properly equip its crew. My wife and I ended up moving a large portion of our belongings ourselves just to keep things moving. Everything was already packed and ready to go, and even after picking up items from storage, the 26-foot truck was only about 3/4 full. Despite that, they estimated another 3.5 hours just to unload and initially quoted us around $1,800. They finished around 2:30 PM but attempted to record the finish time as 3:00 PM, which I had to dispute. I still paid about $1,300. The damage was even worse. My wife's brand-new entry table was broken after my heavy workbench was not properly secured in the truck and shifted during transit. Our brand-new mattress and box springs were left covered in dirt and stains because they were not wrapped or protected properly. Several dishes were also broken, and there was damage to the walls and stairs in our brand-new home. What should have made our move easier left us doing much of the work ourselves and spending the entire weekend finishing the move while caring for two toddlers. For the price we paid, I expected a trained, properly equipped crew that could move our belongings safely and efficiently. That is not what we received. I would not use All My Sons again and would not recommend them to friends or family.

    Reign Moving Solutions Charlotte

    Reign Moving Solutions Charlotte

    (26 reviews)

    Ballantyne

    As I researched moving companies to assist us after 26 years in our home, Reign kept coming up as a…read moregreat choice. I spoke with their scheduler and felt assured that Reign would be the one we would use, even though they seemed to be a bit more expensive. A few weeks before we knew our moving date, we did a Face Time walk through of the old home to get an idea of what the cost would likely be. The date and time were set, the morning arrived and Reign was right on schedule. The guys worked hard, took their time to wrap furniture, appreciated the lunch we bought for them, and left for the new house where I met them. Some things were stacked (wardrobe boxes on top of each other), a few boxes were in the wrong room, the garage was left in disarray, a fern stand had fallen over and had a broken base, and the treadmill was not reassembled. Reign had made arrangements to have two follow-up movers come when the first "shift" ended, so these two young men unstacked the stacked boxes, arranged the garage, went back with us to the old house and checked to see that everything was delivered, moved a few leftover items that we missed, put the fern stand in the truck, and tried to reassemble the treadmill. When they could not, they asked us to call Jason, the owner. Jason immediately dispatched another employee who also could not reassemble the treadmill. Not to be outdone, Jason called us and said that he was sending another employee who would arrive first thing the next morning to fix the treadmill. Two young men arrived about 8:30 and had the treadmill together in a few minutes. Of course, that is not the end of the story because moving is never a one-day event--and ours began to unfold with some items that needed to be addressed. The movers had "dinged" a few spots in the old house, which took about a week to repair because Jason uses a man whom he trusts to do a good job, and this man was not available right away. When it was finally completed, the repair was flawless. Then we noticed a dining room piece was damaged, so we sent a picture to Jason who came to inspect and assure us that it would be fixed. While he was with us, he noticed a small scratch on the floor in the dining room, so he helped my husband put felt pads under the table legs and on each chair leg. This was above and beyond anything we had experienced in the past. Again, we had to wait to get the dining room server repaired because Jason uses a furniture repairman who does a remarkable job in repairing damaged wood. He even stabilized the piece while he had it. I might not have been happy waiting, but I was delighted with the finished product. After a few days in the new house, I reached for a file in our filing cabinet and discovered it was in bad shape from the move. When I called Jason, he said not to worry; he was coming to our house to help. This is where his customer service will astound you if you have ever dealt with moving companies who just give you a check and make you sign a document that releases them from further responsibility. Instead of attempting to fix the filing cabinet, he suggested just purchasing another to replace it that would be similar cost. He and I picked out one that seemed identical, his warehouse team came to our house and assembled the new one, realized it would not work so they called Jason who told me to order whatever I wanted. It took two tries to get what I wanted, but Jason never hesitated to find what would make me happy. His company should be your choice for any move.

    I have waited a month to write this review and to sit with my thoughts about our recent move. Reign…read morecame very highly recommended to us by several members of our community and friends who had used them. We hired them to pack for us and for the actual move and some aspects of the move were incredible and very professional and others did not go well. The quote and booking process was very efficient and professional and I thought communication from both our team leader, Travis, and from Jason, the owner, was prompt and thorough. I thought my actual moving team was wonderful. We have moved nine times during our marriage due to work relocations as well as personal reasons. The Reign team was highly efficient and the movers did a great job with moving all our furniture, even heavy and more delicate pieces. Things did get a little sloppy right a the end with boxes marked "kitchen fragile" left in the driveway and not all of the packing was logical. It was really very hard to find things because the boxes were not all accurately labeled and didn't have descriptions of what was in them. Some things were just tossed in boxes even if they had been organized in labeled bins in closets of our previous home so unpacking was kind of a disaster. We also had more damaged or just completely lost items than any other move we have ever had. We are missing things like the seat cushion from a chair that is only sold in pairs making it very expensive to replace, the contents of an entire drawer from our kitchen, and then exactly half of the hardware to put our guest bed back together. We then had quite a few things broken - two lamps, a tv, and some glassware. We also had a theft during the move that is currently under investigation with the sheriff's department. We have no plans of moving again but if we were we would consider using Reign for the move itself and I would make sure my valuables were more closely supervised but I would not trust them to pack for me again.

    Move And Go - movers - Updated September 2026

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