Quality Septic did an excellent job pumping my septic tank. Will definitely use them in the futureread more

Wonderful and courteous service, thank you Vincent, for really helping me out! I called with an…read moreemergency and Vincent came as soon as he could.

I couldn't be happier. Tara called minutes after I placed my inquiry, gave me an estimate, and we…read moreset an appointment for two days out (I still haven't had any contact from two other companies). Kyle called and was able to come out three hours early, which worked out great. He made short work of clearing out a 1500-gal tank that hadn't been serviced in 20 years and, despite considerable excavation, left the yard pristine. The cost was very competitive, slightly below the estimate, and a bit lower than a couple of other bids. All very professional, personal, and affordable. Well done.

My house developed a sudden, serious septic issue and the first drain cleaning company I called…read morecouldn't fix it. It was at night and I called a bunch of septic companies, but nobody answered or returned my call except for Topline. Kyle took the time to talk with me on the phone and promised to be out at my home at 7 the next morning. He was able to quickly fix the problem at a very reasonable price. I couldn't be more pleased. Kyle is a great guy and very knowledgable. I highly recommend you give him a call first when you have a septic issue.

Knowledgeable, shows up when scheduled, does a good job. Gives us options and troubleshoots for the…read morefuture.

The communication, service, price and just all around kindness was fantastic. They are, the sh!t…read more highly recommend for an easy and effortless shadoodle drainage.

We have had major septic tank issues recently and I called East Valley Septic this morning and…read moreKelly answered right away and came that morning to help us. I will never use another septic tank company to pump our tank! East Valley Septic does it right, I was very impressed with them and will refer to all my family and friends!

New owner. Double the price I used to pay. Shop around. Other companies charge you on what they…read morepump out at .42 cents a gallon. I was charged for my 2000 gallon tank that I just had pumped three years ago.

2 1/2 years ago we bought a house that has a septic tank. They did a complete service on it prior…read moreto us moving in, but were starting to have issues again, and I didn't want to wait until it turned into something big to figure of what's going on so I called to get a quote on getting it pumped and instead was given lots of helpful info on getting to the actual root of the problem - my neighbor's Mesquite tree, so while I haven't needed their service yet I now know who to call when I do. Thank you!

From the owner: Arizona pumping is the best in the business we can fix any aspect of your septic system 30 years…read moreof knowledge and we are not as expensive as other guys we own are equipment and are licensed and insured

Sunset septic Expanded my orenco advantex alternative septic system and did a good job. Their team…read moreis very friendly and I could feel their honesty and good character throughout the process. They would have a perfect 5 if they just had a little more follow up. But overall I think they were very good and reasonably priced.

A company in financial and management trouble. Sunset Septic - It has 2 (One star) reviews here…read moresince Jan 30 2024. If I could, I would give them ZERO stars. I had a simple Inspect and pump my 1250 gal tank. After almost 5 years I had some minor indications that it was time to empty the tank even though we two elderly people had not taxed the system and tank was empty according to presale inspection reports. Short story: I originally called on a Weds. They advised they could not be on site until that Friday. Friday came and went with no return call and a phone mailbox "that had never been set up". It took 4 days before they could respond. Monday came and went. Phone calls each day from Friday through Monday never allowed me to record a voice mail. Since they had done my neighbor 4 years ago, I gave Sunset the benefit of my initial doubts. I got a call Tuesday saying they were on their way. Maps "sent them to an incorrect address" which had happened before. They opened 2 of the 3 pipes over the tank and dry well/ leech field and appeared to let the truck suck them out. The tank was "about 2/3 full", they said. It was getting late in the day and the guys looked tired so I agreed to have them return the next day. I left a live message with the female employee who told me that I was messaging her personal phone. I explained the voice mail problem again and that I wanted to speak to the owner or a Principle person. So, when one fellow tried to replace the 3" filter, he lost his grip and "couldn't find the filter again" On Weds, 2 men showed up followed by "Doug" , the company owner. We all inspected my situation and I was told that "my drywell was compromised and I needed to drill another one". There was other conversation related to "other repairs that could be possible. Doug left and shortly after his guys pumped the tank again. It wasn't long before the pump truck chewed up an impeller and was shut down by the driver. That evening, I called a competitor who I'd talked to over the prior weekend when I got frustrated with having no way to leave a message on any Sunset business phone. My alternate fellows came the next day, inspected everything including running a camera through both sections of the septic tank and through the piping manifolds for the dry well. They dug down and uncovered the standard 32" tank covers and installed a new 6" tank filter. "I do NOT need a new drywell dug. I do not need to have new pipe to a new drywell installed. I do not have to dig and install a leech field "(because dry wells do not meet code any more)" Bottom line: I have asked for (and will insist on) a partial refund from Sunset Septic

Gary and Suzanne I…read moresincerely appreciate you and your crew for inspecting and improving the septic dry well field at my house. Your crew were professionals and it was obvious they knew what they were doing in addition to you being on the job site while the work was performed. I'm very confident in the repairs they made and grateful for their help and hard work. I'm grateful for your many years of experience and knowledge. Your company made this process this a friendly and painless.

I have been a real estate Broker in Arizona for 21 years and LOVE this company. I literally had…read morethe City of Mesa tell me a home was on sewer only to find out it was on septic. We are ready to close and due to bad information from the city had to call Mesa Septic. The owner Gary called me back personally and pulled guys over from another job to help me. Doing real estate has last minute challenges all the time. I am so very GRATEFUL for the good vendors that help me over an over again like this. If you want to work with amazing people ask me for my vendor list Mesa Septic is preferred and always will be. Thanks Gary and all your amazing employees for doing such a great job and helping my clients like this.

We had our septic tank pumped, had to replace 20' of pipes (that were the wrong size when installed…read more19 years ago) tree root had broken through pipes as well. Very reasonable priced local business. Would highly recommend.

Honest pricing and a hard worker. Not only were these guys willing to work on a Sunday but they…read morewere able unclog our piping where another ''top rated big company'' failed twice. They had a camera, which they used to show me the condition of my current plumbing before proceeding with the recommended repairs. I appreciate the honesty, fair pricing, and quality service. Our septic was serviced and the area was left level and cleaned. Would highly recommend.

I had a slow drain which caused a huge flood in my kitchen when a faucet malfunctioned. These guys…read morewere quick, very responsive, and cleared my drain of the roots. The free camera inspection was amazing! I can't thank these guys enough for their professionalism and expertise.

First, I want to say that the company representative and driver were polite and professional, and…read morethe service itself was completed as expected -- thus the 2 stars. However, I want to share the issues I experienced. I chose this company because the previous homeowner used them, and I assumed they were familiar with my septic system. Not knowing much about septic maintenance, I asked for guidance after buying my home and was advised to have the tank serviced. That visit cost over $XX. Three years later, I called again and repeatedly asked if they knew the exact size of my tank. The representative told me, "Based on the size of your home and the number of people, it's 1500 gallons." I trusted that information and scheduled the service. The driver also confirmed 1500 gallons, and the final bill was over $DOUBLE. When I questioned the price, I was told it was due to inflation and because they pumped a "1500-gallon tank." Later, I obtained official county records showing my septic tank is actually 900 gallons. When I called to ask why I was charged $600, I was told again that my tank was 1500 gallons. I corrected the representative, but instead of acknowledging the mismatch, they insisted their information was accurate even after I explained I had official documents. I was then told a manager would call me back. This is concerning. I was given incorrect information multiple times, even though this company has supposedly serviced this tank for nearly a decade. I don't know if this was an honest mistake or something else, but the result is that I feel overcharged and misled. I am still waiting for a proper resolution. As mentioned at the start, the service itself was fine. The problem is the repeated misinformation about the tank size and the charges based on that incorrect information. I hope this review helps others make an informed decision.

Overall Coopers did a good job. One man in particular appeared to be the lead on this job - I think…read morehis name was Ben - was very good. He explained things well and kept me informed as the job progressed. The mess left in my front yard was awful. I was not expecting a pristine look but the mess left behind was unacceptable and caused me to give a 4 star instead of a star review. Even a 4 star was generous. I understand Coopers are not landscapers but for the Owner/ Manager to walk away from my job with nothing to offer was very disappointing at best. If I had been offered even a small amount - even $50 to pay someone toward a person to rake and hose off would have resulted in a better review. I have contacted my own landscaping people to alert them about what awaits them on their next visit.