The store was completely empty so I expected things to go well, however despite being empty, the two girls were unfriendly and unwilling to small talk. They scraped up barely the last of the lime steak for my cheese crusted quesadilla, it tasted off, probably had been out all day. Then didn't cheese crust the quesadilla. I paid extra for it and they just packaged up the normal one. read more

QDOBA Mexican Eats - "Cheese crusted" quesadilla. - Mexican Near Me - Lexington, Kentucky

NASTY. Don't expect things like guacamole, vegetables, or tea if you go to this location. Also, don't expect a clean restaurant. And you might be thinking well they were probably very busy. Nope. Two other customers there. Apparently the five employees that were present can't fix tea, vegetables, wipe down the table, or go buy some avocados. My favorite part is what I was told when paying... to choose the amount of tip I wanted to give them. Can't stop laughing about this. Then when handing me a receipt, I was told by the cashier that if, and only if, I gave them a five star review, I would get free chips and queso at my next visit. No need to worry about that, I won't be back. read more

The staff was rude, nonchalant and lacked basic human interaction skills. Chipotle's better. 1/5. read more

I came here to pick up a T-Mobile offer. I tried to recreate the Baja Fresh Roasted Veggies Burrito and the first few bites tasted the same. Then came some different spices which were unique. Not bad. Who knew the same ingredients would taste different at three quick service burrito places (Baja Fresh, Chipotle and Qdoba)? read more

I usually order through the online app, but on some occasions my food wasn't ready by the specified pickup time. I really like the burritos, but enjoy the convenience of not having to wait. read more

Super friendly crew, food was amazing! The man working the register was awesome, he was super friendly and the store was super clean

Using the mobile app to order for the first time in order to earn extra points turned out to be a good idea! After picking up a baby shower gift at a nearby store we walked in, bypassing a line of about 6 people and picked up our order at the cashier station. We were seated and eating long before the people who got in line right before we arrived had ordered! Hubby devoured his chile lime chicken quesadilla. My grilled chicken burrito bowl was delicious. Definitely plan to use the app to order again due to the convenience! read more

QDOBA Mexican Eats - Chile lime chicken quesadilla. (What hubby hadn't already devoured! ) - Mexican Near Me - Lexington, Kentucky

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Long story short, I gave up Chipotle for Lent so when I needed to get my fix, I decided to try Qdoba instead. This location is conveniently located in the Hamburg shopping center, next to Cold Stone. Parking is easy and plentiful. I decided on the Chicken Burrito Bowl. They also offer Burritos, Quesadillas, Soup, etc. My bowl was comprised of white rice, black beans, chicken, veggies, salsa verde and shredded cheese. The flavor of the rice was interesting, as if it didn't have seasoning. The chicken was okay, but again, it didn't taste like it had any seasoning. Basically nothing did, which made the meal bland. I should have added queso to help add flavor. The employees at this location were very nice. They were quick and efficient. They also made sure everything on the bar was fresh, which is always wonderful. The restaurant was clean and there was plenty of seating available. Overall, my experience wasn't terrible, but the blandness of the food may prevent me from coming back here. I'll just hold out for Easter when I can have my Chipotle again. read more

QDOBA Mexican Eats - Chicken Burrito Bowl - Mexican Near Me - Lexington, Kentucky

Arrived at the Qdoba Hamburg location in Lexington on a Tuesday at 11:45 AM, well ahead of an expected lunch crowd. The order taker/meal preparer was rude, never making eye contact, or speaking directly to me, and the serving area he was overseeing was ransacked. Over half of the traditionally offered items I requested were not available, including grilled veggies or lettuce, so I was required to compromise my selections from lack of availability. Their rewards scanner wouldn't read my loyalty card, and I was informed it's broken. The checkout cashier overcharged me, which prompted a dispute to clarify that I didn't request, nor receive a $3 bottle of water, and only two of the vacant dining room tables were clean. I attempted to fill my beverage glass with iced tea, but both dispensers were empty, forcing me to choose a soft drink I didn't want. The meal was luke warm and tasteless, and upon visiting the restroom to wash my hands before departure, the area was filthy, with both the commode and urinal unflushed, smelly urine puddles on the tile floor, soap dispenser was empty, and the trash can overflowing with used paper towels. All this prior to lunchtime, so it's obvious the staff did little to prepare the restaurant for customers. This was a terrible overall experience, and should be disappointing for Qdoba. read more

QDOBA Mexican Eats - Mexican Near Me - Lexington, Kentucky

I haven't been to Qdoba in a long time but wanted something quick and was nearby. The food hasn't changed a bit and is decent for a quick bowl or burrito. I don't often eat chain fast food so not sure if it's fast food in general, or just this location but the employees put forth zero effort in customer service. In the end I got the correct order and left feeling full. read more

I walked up to order. There was no one else around except the girl behind the counter. She mumbled, I tried to order, she mumbled again that I needed to give her a minute while she slowly wiped off counter space, slowly, making me stand there and wait until she was ready to take my one little order. I finally just left. read more

Order online to avoid waiting in line and when I when to pick it up 20 minutes after ordering and the food still wasn't ready, I showed the worker my order all she did was nod, waited another 20 minutes to ask her since she could of been busy , when u asked her when the order was going to be ready she said "we ran out of queso" she could of told me that when I asked her when the food was going to be ready like I wasted my time just for her to tell me they haven't even started my order. I just wished they communicate Food was good tho read more

Seems to be either under new management or just better people. Much more friendly then before, fast, and a 95 health score. Glad this got turned around! read more

Not sure what has happened to this place. I realize times are tough for restaurants but this is the third straight time of failure. They are consistently out of basic items. No shells for taco salads. Meats are randomly out. No fajita vegetables. Seriously, if you are about out start more. Don't wait till you are completely out. Just watched them cook the vegetables right next to the plastic tub they were in and the lid melted into the pan. read more

Food never ready when you order online. Where is the manger at?! Don't bother ordering your food online because you'll be waiting and watching the people who come in before you get their food. Management needs to step it up. read more

Amazing what difference a couple of people can make, great service and food, I have avoided this restaurant for a long time due to servers and management now much better read more

Not a mask in sight- even if you don't care about the pandemic, you're coughing on food. That's gross! Cover your mouth, wash your hands! Not even to mention that the food is usually cold and the place is a mess. read more

The employees at this location are in desperate need of training, specifically around the rewards program and app payments. The drink options for kids' meals are far too limited -- it's either milk or juice (not even a water option) -- which sucks if your kid is lactose intolerant and has refused juice since they were a toddler. They will not let you upgrade to a fountain drink or anything. And in the course of finding that out, they are rude and dismissive of your dissatisfaction. This location has had recurrent health department issues, too. read more

Website says this restaurant's hours were updated 2 weeks ago and open until 10:00 pm, but the photo above was taken at 7:45 pm. Went inside and chairs were put up, half the food was gone, and rice was being scooped out of a bag. Plenty of servers, just no customers. Wonder why? read more

QDOBA Mexican Eats - Mexican Near Me - Lexington, Kentucky

I would give no stars. I'm not sure where to start, even the people working there didn't want to be there. The manager tells me there's no chicken, veggies, or cilantro.... My oldest is starved so I agree to figure out a meal.... The manager didn't listen to light rice she's slapping everything on there like even she didn't want to be at work. The presentation of the condiments she's reaching for looks as if every other condiment has fallen into them. It's unappetizing an everything I would normally have on my taco they don't have. I manage to get to the register an I had to ask for a credit! As a manager who can't offer good service you didn't care if your customers ever came back because you yourself don't want to be there I mean people look forward to spending money on the food they put in their bodies. As a fast food chain, YOU SHOULD CARE WHAT YOU PUT into your food and your presentation. I was shocked even asking for 10% off my meal the girl at the register had to repeat me because she thought I was out of line seriously! As Americans we work hard to make what little money we have to put toward food. If I come to your place of business, I expect to be treated like you would like to see me again! An that you care what your serving your guests. I WONT BE BACK read more

QDOBA Mexican Eats - Let me tell u what's not in this photo, no veggies, no chicken, no cilantro or ONIONS. - Mexican Near Me - Lexington, Kentucky

the girl with braids and braces was very respectful she said yes ma'am and no ma'am. She a very respectful young lady.

For a "sit down, fast food" place, Qdoba is excellent!! I love it!! This location is a great one and the people have been nice each time I go. I LOVE that they give you free guacamole now and definitely take full advantage of that! :) If you love fresh tasting food, come here!! The prices are decent for what you get and I always leave feeling very filled up (sometimes even too full!). read more

QDOBA Mexican Eats - Taco salad in a bowl. Great healthy option!! The tequila lime chicken is delicious!!! - Mexican Near Me - Lexington, Kentucky

My wife was in there around 5:15pm yesterday for an hour trying to get 3 meals out of your store. They weren't friendly at all. Out of chicken, steak, Pico, and guacamole. The chicken that we waited that long for was burnt. She watched nearly a dozen customers leave due to being out of stuff. Then just after 6, they closed the dining room and went to online only. The front line was a mess and they were slamming things around too. read more

Horrible food the rice tasted like water, the sauce was water, no taste what so ever. Now I remember why I have not had this since college. Chipotle for life read more

Great food and service - large portions, so sharing is easy. We were driving through Lexington and wanted a healthy but fast meal. We found it here! Close to the interstate and a nice break from the traffic!!! read more

I've been here to eat several times and this has been the worst experience at this QDoba to date. First, I was approached by a woman asking for money outside before I even made it to the door (ok, I know this is not QDoba's fault). We went to eat around 9pm on a Monday (they close at 10pm). I ordered a Veggie quesadilla and she offered pico and corn as the vegetables. As they were about out of the grilled vegetables I had to ask for them to be made as it did not appear she was going to offer. The worker clearly was not happy to be there. She didn't make sure that I had requested all the items I wanted on the quesadilla before folding it and putting it on the grill. We then asked for guacamole, although I felt like it was a major imposition, and she was slamming down the containers on the counter (maybe to level out the guacamole in the containers if I was to give her the benefit of the doubt) . I felt quite unwelcome at this QDoba on this particular day. However, the food tasted good enough. read more

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This Qdoba is awesome! I always make my own bowl and they give me so much, unlike the other qdobas I've been to in the city. Everyone's always friendly. It's the only one I go to each time. read more

The perfect place to eat if you want overpriced tacos that are cold and have the same amount of flavor as wet cardboard. 2 stars instead of 1 because at least the nachos taste like salt and it's not Taco Bell. read more

Poor service. 3 people walked out due to no one at counter to take orders while one employee was standing off to side drinking a soda and just looking at everyone in line. She should have notified other employees of the line. Then when the employees came to counter they were slow and not polite at all. We interrupted their social time. Three out of three times of eating here, there are never any clean tables. If you can lean you can clean needs to be their motto. read more

Wish I could give less than one star. Avoid at all costs. There's a MAJOR attitude problem that plagues the entire staff at this location, and it's very easy to figure out why. The whole staff needs fired or just close up shop. Hamburg deserves better. read more

I decided to forego my usual Chipolte to do Qdoba because it was closer and I thought easier, but I thought wrong! There was a line when I arrived and only 1 employee to be seen. Apparently the other 3 decided to take a 10 min break because they came walking out 8 min after I arrived. So the line starts moving.... Then one of the boys avoids putting on his gloves, keeps sniffling and wiping his nose and then starts handling containers and FOOD! He then moved to the cash register so he never touched my food, but honestly GROSS! The food tasted great and that's the only reason I gave it 2 stars instead of 1, I will not be back here. read more

Employees don't talk, just give you the smallest amount of chicken possible, rip the burrito then take 10 dollars. Or you can pay for double meat and get almost a normal amount. 5g of protein for 10 dollars, incredible. read more

One of my favorite lunch places. Try the Chicken Nachos with the chips on the side. Large selection of items to put on your burritos or tacos. They also offer Mexican Gumbo and have a kids menu too. read more

QDOBA Mexican Eats - Mexican Near Me - Lexington, Kentucky

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Friendly service. Rice and beans had zero seasoning. Guacamole tasted like it had gone bad. I mentioned this and asked for guacamole from a different batch. What they gave me had brown spots in it and tasted just as bad. I told staff. They told me the color had changed because of oxidation. I replied I eat guacamole almost daily and never had one taste that bad. They brushed me off. I threw the new batch away and they appeared to serve the remaining guacamole to the next customers. read more

Prices are a bit high, but you get what you pay for. The burrito I ordered was enormous and I had to save the other half for a later meal. The employees looked a bit bored, but they perked up and were very informative when I asked if there was a rewards program. There is a Coke Freestyle machine in the establishment, and the food is delicious. read more

I'm here now if you times and I will say I really like coming. The prices aren't bad service is always been really good and the food of course is always amazing. I like how simple it is as being a simple person and just how you can pick what you want on your burrito or taco. I like the machine for fountain sodas because you can pretty much pick anything out there that you want a soda since the Coke machine has different flavors and everything in it. I like how they've taken the concept of a burrito and made it into something simple or just something you can go sit down and not feel like you're being rushed to get out and enjoy your food and just the company of others. This will be a place I visit very often being outside of one of my jobs to just get something quick to eat. read more

Food is average. Deducting a star because this is the 2nd time I've been to this location and it is consistently unkept. Dirty tables, overflowing trash cans, food all over the carpet, etc... read more

Fast, healthy, inexpensive & fresh, not normally words that you will find describing a chain restaurant. I normally avoid chains at all costs, but this is one that I truly love. I always forego the tortilla & rice for a bowl of beans chicken & the fresh veggies. Ask for cilantro and they will get it for you, but you have to ask. It's not kept up front with the normal options. If you want to be less healthy than you can ask for chips with any meal, but again you have to ask. They have one of those hundreds of combinations of soda machines, as well. read more

The slowest qdoba to have ever qdoba-ed. Excellent food though. Burritos bowls are good.

Craft 2 Mexican Gumbo and 2 tacos (grilled chicken) is my favorite! The guac is totally worth the extra charge! Don't forget to get an order of chips and queso:) yum! read more