I didn't know Schlotzsky's still existed! I liked them back in the day and my sandwich was even better than I remembered! Incredible bread, better than any chain sandwich restaurant. The cookie was also delicious. Nothing about the taste of this meal felt like it was from a chain. That said, the restaurant interior does give fast casual vibes. I took advantage of the outdoor seating because I didn't love the interior aesthetic. Also was a little dirty. Staff were friendly. read more

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I stopped by Schlotzsky's Deli to redeem my birthday sandwich and placed my order online for pickup through the drive-thru. I've had their small sandwiches before, and even though they're technically a small size, they've always been very filling and generously made. Unfortunately, this visit was disappointing. The sandwich seemed like it was missing a lot of the meat that I'm used to receiving. There was only one layer of meat, and it just didn't seem like it was made correctly. If I had paid nearly $10 for this sandwich, I would have taken it back because I truly believe it was not prepared the way it should have been. The customer service at the drive-thru was also disappointing. When I pulled up to the window, the interaction felt very awkward. I could hear employees talking amongst themselves, and I felt like I was barely acknowledged. When they handed me my order, it was done without much interaction--no thank you, no greeting, nothing. It felt like I was an inconvenience rather than a customer. I understand that everyone has busy moments, but this visit was far below the experience I've had at Schlotzsky's in the past. I was excited to enjoy my birthday sandwich, but I left very disappointed with both the food quality and the service. read more

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So disappointing the food was horrible and I paid $22.00 for basically trash. I got a #1 and soup. The bread was old and falling apart no meat and the soup was so thick and salty I had to doctor it when I got that home. I tried to ask the young lady ( she had pink hair and was wearing it as Pom poms very cute) who called my name if I could get some extra crackers but she was cussing at the young man doing the window. Now the cashier just looked lost and kinda had an attitude I'm thinking she was new and maybe overwhelmed or maybe that was just her either way she wasn't very helpful. The only person that I saw do anything was that shorter older woman? I'm assuming it's the manager who is basically running around taking care of everything pulling trash filling things while everybody else was working like they had cement in their shoes. The seating area was clean as always, and I'm assuming it's because that older woman is the one who cleans it all the time. Basically I was very upset and I'm almost positive that I won't even get a response on this. It just pisses me off that I wasted that much money on garbage and yes, I have dropped a picture of what the sandwich look like. read more

Schlotzsky's - Little meat I wish I would've had it up so you could see with the bread look like it was trash - Delis Near Me - Lexington, Kentucky

My wife and i got drive through today and there was a mistake on the order. We didnt notice until we got home, but when we called in about the mistake (reuben didnt have sauerkraut) the super helpful Nicky (or maybe Mickie) helped us fix the situation. Great service and handling. read more

Schlotzsky's - Reuben without sauerkraut - Delis Near Me - Lexington, Kentucky

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Seems like everything has gone downhill since it was purchased by the new owner. Most experienced employee, Nikki, who basically ran the store under the old owner was let go. That started the downward spiral. read more

I hadn't been to Scholtzky's in quite a while but since I had something to do in the area I stopped in. A woman came promptly to the counter and took my order and asked if I wanted a pickle with my sandwich. She was great. HOWEVER, then it went downhill. I was getting my order to go (forgot they had a drive-thru). These two sandwich makers were slapping sandwiches together fairly rapidly while chatting. The guy who came in AFTER me got his. Then the speed warped into SLO-MO. The girl sandwich maker kept stopping and chatting with the guy sandwich maker who wasn't doing anything at that point. Let's add a little mustard, stop, yak, yak, yak, let's put some more mustard on, yak, yak, etc. Finally she slowly wrapped up the sandwich while continuing to blabber, put it in the bag, looked at me and plopped it on the counter without a word. No pickle but wow there was PLENTY of mustard - too much. And this, folks is why you never tip "fast" food workers because they absolutely do not deserve a penny. And this is why I probably won't bother to come back. For any manager or store owner that may be interested this was around 12:30 pm on Monday 7/6/26 so you can figure out who your good employee was and who your crappy employees were. read more

We have not had Schlotzky's in at least 15yrs, none in ohio. We had to get sandwiches. It's as good as I remember, there is something special about their sourdough bread. The meat is sliced thin so it melts when you eat it. The pickles are bold. I got the medium avocado turkey, I can't believe how big a medium is, it's enough to share. Richelle got bacon turkey capri, more pesto + peppers than bacon. read more

I've traveled many miles for this delicious place. Schlotzky's is the 1st restaurant I've tried that has California Chicken Avocado Flatbread. I must say, this has been my secret favorite for years!! When I walked in, I was greeted by a friendly cashier and the place was very clean. My sister purchased their signature French Dip Sandwich and she pleased with the size of the sandwich. She showed many smiles because the dip sauce was heated to her liking. With all this being said, Yes you should come here. There are over 10 different sandwiches and flatbread selections. Our intentions were to order the food to go, but once we took a bite, we had no choice but to dine in. Good job Schlotzsky's. read more

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Not since I lived and worked in Columbus, OH, had I eaten at a Schlotzsky's for lunch. Eating the sandwich brought back memories of eating in a cubicle at Nextel. They were doing sour dough bread long before it was so fashionable as it is now. We decided to split a Turkey Orginal Sandwich minus the olives and salami. They use a "lite" mayo which is helpful for us that count calories. The bread was awesome. We both really loved it. If you never been here, the sandwiches are comparable to McAllister's or Panera Bread. We both enjoyed our half sandwich very much. The soups were a different story. She went with the Broccoli Cheddar and I selected the Tomato Bisque. Her Broccoli Cheddar had a good flavor but she said the consistency was very thin like water. She ate almost half her soup. I had to wait for the tomato soup to be heated up and I ate about three spoonfuls and tossed in the towel. It didn't taste good to me. We saw quite a bit of "to go" business both drive thru and carry out. I would come back for another sandwich sometime. The dining room is classier than the usual you are use to and they do have outdoor seating for warmer weather. read more

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They lost our order - took 40mins, overcharged us, and only gave refunds after requesting them. (I think it was) the General Manager came up to me asking what I was waiting for, sat his coffee cup down on the food prep area and then didn't genuinely try to make the experience right for us. The women's bathroom had feces all over one of the stalls. We're hoping their food handling was sanitary, I guess we'll see if we get sick or not in the next 24hrs. read more

Ordered the turkey sandwich, chips and drink. Food was tasty. Love that they have decaf Diet Coke on the drink station. Dining room looked like it could use a good cleaning. Visited a bit after 11. I was one of three customers. Seemed to have plenty of staff behind the counter. I will visit again because I do enjoy the food and it was adequate for the price. read more

Schlotzsky's - Turkey sandwich - Delis Near Me - Lexington, Kentucky

Food is good. Staff is clueless. I was confused because I ordered one thing and was asked for a different price so confirmed at the window. Girl seemed rushed and annoyed and told me I was right. The food was good- but the order was wrong. When you're trying to please a sensory sensitive child it's a big deal. Will not return or recommend. Overall: good food and shitty service as to be expected. read more

We came here because I was craving some type of deli sandwich. There were three people in front of us when we walked in. The wait was so long that two of the people in front of us left. I placed my order for a roast beef sandwich meal. I had to ask for a cup because the person taking my order didn't give it to me. It wasn't until I had been at the table for a few minutes that I realized I also didn't get my chips but I didn't feel like waiting in line for a long time to get them. The sandwich itself wasn't bad. The tables were messy and slightly sticky and the trash cans were very full. We wiped ours down so that we could have somewhere clean to eat. Overall, the food isn't bad but make sure you actually get what you order and keep in mind that you may need to clean your table. I went to use the bathroom while I was there and quickly changed my mind because of how disgusting it was. I would try and use the bathroom before or after you visit this place. read more

I would not eat here again. This use to be a sandwich place we enjoyed going to but the service and even the restaurant itself have declined. The place was dirty and the tables were sticky and I can't imagine what the rest of the place was like. Very unfortunate! read more

This place is terrible. I had a $20 coupon from Xooker so my husband and I came in and ordered sandwiches and a vegetable soup. Sandwiches are highly overpriced for what they are. This was some of the lowest quality lunch meat I've ever had. The bread is very weird, maybe it appeals to someone, but not me. And the veggie soup was worse than a can of Campbell's. I will not consider coming back. read more

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Someone sent us boxed Schlotzsky's meal for lunch. It was a sandwich, bag of lays chips, cookie, pickle spear and a mint. I had the original which was 2 very thin slices of ham, 2 very thin slices salami with 2 very thin slices of tomato a sprinkle of shredded lettuce. Cheese was melted onto the bun which warmed the meats. The sandwich had a good taste but it was not enough meat and fillings to bread ratio. read more

Schlotzsky's - The Original - Delis Near Me - Lexington, Kentucky

OMG!!! I did not know of a deal this place had. So apparently, on Wednesdays , one can get a BOGO on their pizzas. I decided to try this deal out today and I was given two pizzas of my choice from their variety. After I got home and opened/ate them; I have to state that these are some of the best pizzas I have had. Very airy and light. The sourdough crust is better than whatever regular crust pizzas from chains like Domino's and Pizza Hut uses and you actually love to eat every bit of it. It is very soft. read more

As I was driving from Columbus, OH, to Bowling Green, KY, I stopped for lunch at Schlotzsky's in Lexington. I had not been to this particular restaurant since I was a student at UK back in the late 1990s and early 2000s, so I decided to stop in for a quick sandwich. The restaurant is in a commercial area of Nicholasville Road bordering on Man-O-War Blvd, so take that into consideration when trying to find it. Parking is easy, but it's the typical strip mall parking lot with people coming in and out from the main road and no one really watching where they're going. The restaurant itself lacked a little on the cleanliness, but I decided to stay after I walked in and looked around. I chose the cleanest table I could find, but even it had a bit of stickiness to it. I ordered a sandwich and chips with a drink, and it came out pretty quickly. However, I remembered their sandwiches being somewhat larger than what I got, and the taste, though good, was nothing great. There was a steady stream of customers coming and going for the half hour or so that I was there, and it's obvious that this is a place that many people go to for their lunch hour on weekdays. Will I stop in again when I travel through Lexington? Who knows. If I'm alone and want a quick sandwich, possibly. But it seems a little too close to fast food to me. read more

Schlotzsky's - Roast beef sandwich - Delis Near Me - Lexington, Kentucky

Love their twist on sandwiches and pizza. Also love their salt and pepper potato chips.

I historically never go to Schlotzsky's because, in the words of my mother, "they have hard bread." But I've recently been in the Tiverton area a lot, and I figured I would give it a shot with my little family. I have to say, I've been impressed. I've been leaning really heavily toward anything with "smokecheezy" in the name, and have once deviated and tried their Reuben. In any of the cases, I have not been disappointed. And the bread isn't hard, it's toasted. That's called "texture." Have to also comment on their macaroni and cheese. We ordered it once for our (at the time) 2 year old, and this stuff is LEGITNESS. Giant noodles, oven-baked goodness. You can even get it with brisket baked into it. Trust me, this is a decision you won't soon regret. Well, unless you're lactose intolerant, and then still not for at least a few hours. read more

Schlotzsky's - Medium corned beef Reuben. Super good! - Delis Near Me - Lexington, Kentucky

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I forget about Schlotzsky's because it is out of the perimeter of my immediate neighborhood but had to run an errand. For some reason this restaurant just popped in my head. I ordered a small original sandwich on sourdough bread and it was excellent. The employees were all nice and helpful. The sandwich was quite tasty. Will come back again. read more

Schlotzsky's - Original sandwich small - Delis Near Me - Lexington, Kentucky

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I've been here before and it was good, but I'm sitting here more than 25 minutes waiting after I ordered with no food. Now I'm going to have to get it to go and eat in my car because I have to go get my kid. What a disappointment. I could have gone to a real sit down restaurant instead. I was looking forward to enjoying a sandwich at a tab Update: management here has seemed to improve. There were several employees working who acted like they took pride in their jobs. Our order was correct, prompt and the food tasted good. Glad I can put this place back in the rotation. read more

Food order was messed up and we had to clean our own table. Plus one of the employees, I think it was the manager, had her little girl there as she was working. Not very professional. Many restaurants in the area so my suggestion would be to choose a different one. read more

Fast and friendly service. The food is always fresh! Had the French dip and a salad. Everything was delicious.

Racism at it's FINEST. I just went to this location to redeem a T Mobile Tuesday promotion for Cinnabons. I called beforehand and spoke to a mgr who confirmed they are participating. I show up and then BOOM. all of a sudden 5 mins later (in my blackness) they are not honoring it. In fact the owner supposedly just told the drive thru girl they are not doing it. I call back to speak to the mgr and what to they do... Hang up in my face!! I am furious at this point because of the principal not the stupid Cinnabon. Luckily I roll up on a guy named Don and he sees the promotion and says I'm good to go. When I get to the window the girl shoves the bag at me likes she is pissed (crazy) I ask her why did she lir about the owner just telling her that at the window (someone else had told me the owner wasn't there) she starts yelling and saying I'm not going to argue with you. I guess she was to embarrassed about getting caught in a lie. They obviously do not want our business and I'll make sure to NEVER give it to them again. I'll also tell everyone I know about their racist and rude behavior. read more

Our ALWAYS go to is the fiesta chicken sandwich with extra chipotle sauce! Yum!! I haven't had a bad sandwich there, the original is also very good and the pastrami read more

I decided to visit Schlotzsky's for my lunch and boy was that a MISTAKE. I was missing my FREE pickles that I had no mind paying for AND my meat was RAW. I called the store initially and spoke with Don who was amazing. But after realizing I just couldn't go through with eating this raw meat I called back and spoke with MEGAN. Let me tell you, she was the most unprofessional manager I've ever dealt with. She didn't listen to my concerns and proceeded to pass the telephone to another manager named KYLE who seemed just as careless. Please don't waste your money here. McAlisters Deli is 10x better!!!!!! I can bet you my life in it!! My photo below shows the fat and uncooked meat CLEARLY...but MEGAN doesn't see anything wrong with it. Don't do it guys. read more

Schlotzsky's - FAT UNCOOKED MEAT. I am pregnant and definitely can't eat this!! Please don't eat here guys. - Delis Near Me - Lexington, Kentucky

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I've been to different Schlotzksys a couple of times in different areas. Most being pretty clean on the inside. This one seems like it hasn't been swept or mopped in at least a week. The floor has trash scattered everywhere, tables aren't wiped down. Takes a couple of minutes to wipe down and spit sweep(I come from food service industry; this is laziness). Staff seems to be decently friendly. Came in and ordered a sandwich and soup. The soup I wanted was still frozen as well as another option, staff recommended to microwave. Too, you'd think if they gave you a number, they'd bring it out to you. Especially when they're not super busy. read more

Ordered the kids meal cheese pizza: Cheese pizza great Apple slices were spoiled Wrong Drink 2) loaded potato soup : Not loaded . Tasted like canned soup Service : Staff at the window could benefit from a class on polite customer service read more

the food was served fast and tasted great the lady was very nice and gave us a free drink 20/10 would recommend 200 times over

Used to love this place/ still do but their pizza quality has gone significantly down... I got the pizza the other day and it looked terrible but they seemed super super busy so I thought maybe it was just a one off time but I just came again and it looks the exact same. Bread still tastes great but looks like they cooked the bread and then put pizza sauce and cheese on it and microwaved it.. used to have seasoning and looked great. Hopefully this gets fixed or if this is the new norm just don't order the pizza. read more

Schlotzsky's - Delis Near Me - Lexington, Kentucky

First time I've been and did not enjoy at all. The sandwich was one of the saddest pathetic thing I've seen, barely any meat at. Service was slow and the place wasn't crowded, and they still got our order wrong. read more

This place, along with Hannah and her team just provided another reason why I love Kentucky and am so happy I moved here from Los Angeles! The people really do make a place, and Hannah and her team have just made me a loyal customer! read more

The service in the drive-thru was timely, and the girl working the window was nice. The sandwiches are good, however, super disappointed in the Mac and cheese. This is $5 worth of Mac? read more

Schlotzsky's - Delis Near Me - Lexington, Kentucky

Lexington Ky has one location and we have been coming here for their one particular salad (Cranberry Apple pecan chicken). However, 85% of the time (& I'm not exaggerating), the person who makes the salad GETS the ORDER WRONG (the register tape has it correct). It doesn't matter if I order/pickup drive through or in person. Two times I've even confirmed with the person who made the salad to make sure there was "no cheese" or "no pecans" and they say "yes that's right" or "that's correct." Then I either find out when I get the salad home that it's not correct and the cheese or pecans is on the salad OR the last two times, I've opened the salad up right after the person who made the salad gave it to me.....and it's still wrong. I requested my $$ back this time (To be our back on my Visa).... waiting to see if this is correct. What sort of training or lack thereof is going on at this particular store??? -An aggravated and embarrassed costumer. read more

Very nice pizza, Very nice place, really love the buy one get one free deal on Wednesday. Definitely go there when you have the chance.

I ordered a turkey club with no special sauce it came with no lettuce and no tomato and one little piece of bacon the delivery driver from Yelp couldn't even speak English or follow special directions $16 order threw Yelp and I still sit here hungry cause I got food I can't even eat not happy with this order at all read more

Schlotzsky's - This was my turkey club minus special sauce wich I guess means minus bacon and lettuce and tomato - Delis Near Me - Lexington, Kentucky

I love this place. Lots of variety, good food, but honestly their customer service has REALLY stepped up the last few years. We always have a pleasant experience every time we go. Sometimes we order it from Uber eats (I'm pregnant and sometimes my husband and I are just too dang tired to go out) and it's always just as good when delivered. I love the pizza- it's definitely different from your average papa johns or pizza chain, but a very unique and delicious creation. Also love the chipotle chicken sandwich and the fiesta chicken. Husband loves the angus beef and cheddar and the Albuquerque turkey. The chips are awesome- lots of flavors to choose from and very light and crispy. If you have kids, the kids meals are a really good deal with a good amount of food. And it's nice they carry Cinnabon desserts! Definitely a favorite of ours. read more

I don't understand how dang hard it is to NOT put lettuce and tomato on a sandwich. I mean, it literally takes more of an effort to screw up an order than it would to follow directions. I wouldn't leave this review like this of it didn't happen ALL THE TIME. I'm not exaggerating.. this happens at least 50% of the time I order from here. If the sandwiches weren't good, I wouldn't come back but I'm thinking that may have just done it for me. read more

Selecting other restaurants, after 3 incorrect orders. My family loves Schlotzkys food, but I will no longer order from here, due to the sloppy customer service and poor attention to detail. The location that I am referencing is located in the parking lot of an older strip shopping center. The location alone makes you think that maybe they should be trying a little harder to deliver outstanding customer service. The quality of the food is really good, but it is not inexpensive. The first wrong order involved a $15 sandwich ordered through the drive through. The worker seemed to be more focused on delivering a catchy pitch than in delivering an accurate order. When I got home and realized that the order was incorrect, the store owner personally delivered the correct sandwich to my house, with profuse apologies. Since then, I have had two wrong delivery orders, through no fault of the delivery company. The delivery company only delivers what is given to them. In both occasions, the order that I placed, and had written confirmation of, was not what I received. At all. Not even close. When I have called to report the discrepancy, the default response is, sorry..... we will take that off your bill.... . In my opinion, that resoponse is insufficient. I work long and hard hours through the day and when I order a meal, especially at Schlotsky's prices, I expect to recieve what I ordered. Period. There are many, many more restaurants in Lexington who offer a high level of customer service, and deliver accurate orders, for the same price that Schlotzky's charges. Even though I enjoy the quality of the food, the repeated pattern of wrong orders is not worth the hassle. read more