A solid Shibuyala location. Not as grand as the Arcadia mall one but it's the closest and I think…read moreabout comparable to the Temple City location. They had a Black Friday sale for 20% off their entire store, so I was able to grab some Japanese Mintia mints at an affordable price versus getting it online. There's a good amount of beauty products and skincare. There's some imported Japanese snacks, some supplements, a small section of home goods like cleaning supplies or fragrances and this location has a small section for women's lingerie. Once in awhile they have blind boxes and kuji here too. I've done Moomin kuji in the past and we got a Poke'mon blind box as well. At the front they have a small selection of clearance items as well. They have a point system here too with your phone number.

This place is such a hidden gem. Has so many of the most well known and popular brands from Asian…read moreskincare and makeup, and the price is fair. The staff were friendly and willing to help me, and weren't hover-y, which I appreciated. I ended up buying different sunscreens and would come back if I need a quick skincare or sunscreen pick me up!

Talk about 10 out of 10 recommend. An owner of a business…read moreto know you personally, this doesn't happen frequently. This store has it! The owner is Crystal and she gives amazing customer service. She gets to know you on a personal level, helps you shop without being overbearing and the best thing is she listens to what the customers want in products and provides it. Support your local business, and if you don't, support this one because this business owner makes sure you feel like she supports you!

Aah! This update is long overdue. Crystal reached back out to me. She offered to get me my order of…read morethe items she had in stock or offered a full refund. I opted for the refund since I already had gotten the items I had needed. Looking forward to giving a small business another chance when I need to stock up on some goodies!

Very friendly excellent work. I've been a customer for over 30 yrs very honest about their…read moreproducts. Reasonable prices wouldn't go anywhere else

My go to for beauty supplies and hair dye! The moment you walk into the store you are greeted with…read morea friendly hello. Mr. Hans has the most amazing customer service, he goes above and beyond. I ALWAYS walk in with questions and "inspo" pictures for my next hair color and Mr. Hans always assures that I walk out of the store with step by step instructions. I HIGHLY recommend

Located at West Covina Plaza mall next to Red Robin. Plenty of shared parking in the front…read more Visited this store today to get some beauty and skincare products. Got to take some samples home as well. I like their Sephora tinted self tanning body mist. It goes on easily and has a nice even color throughout. Dries fast as well. Their Sephora brightening eye cream works wells too as it makes the dark circle invisible after application. Over a good shopping experience. Will be back again soon.

horrible customer service only ONE cashier for a line of 10+ people i wouldn't come here if you…read moredidn't have too. other locations like the santa anita, rancho, pasadena location DO NOT let the line back up like this. Go to a different one if you can.

Yikes, the reviews are abysmal. Suffice to say, we didn't get that same poor experience as some of…read morethese other reviews. My boyfriend and I came here before meeting up with our friends to get Big Way Hot Pot in the same plaza. I always have to reiterate this every time I review any business in this plaza, but it's one of the top worst plazas to find parking in Rowland Heights. Due to all the restaurants and businesses, it can become a PvP zone to fight each other for parking. So either come at an off time, or if there's no valuables in your beat up car, you can park across the street at 99 Ranch and walk over. This shop is SUPER cluttered, meaning there's lots to look at and shop for. Not only do they have beauty goods like make up and skin care, as well as the tools used for that but they have imported snacks from Asia (mostly China, but I think some from Japan), like chips and candy and such. There's also some cute accessories and also some anime figures and other goods. Was so random to see a Pop Up Parade figure of Nero from the Fate series. Neat! One day, I don't mind coming back to peruse the shop more when in not in a hurry.

Extremely discriminatory like the other reviews state. The owner is confrontational and extremely…read morerude. It's clear their preferred clientele is Asian people and absolutely no one else. Would not recommend 0/0 stars if possible.

Interesting little store combines with a mini mart. It's very cutesy and bright. Many beauty items…read moreto choose from. I just didn't understand the label. The employee here was very helpful.

Just like the others have mentioned, this place has a very bad customer service. My Mom and I used…read moreto visit this place quite a lot 2 years ago cause we liked their products. Recently, we went on the last week of August 2026. There weren't really a lot of customers, it was just me and my Mom and another Mother and daughter too. I noticed that the workers keep on following us. During this visit my Mom brought her walker too even though she's fairly young, it's been hard to navigate the store because of how narrow it is, so she takes her time walking. This worker kept on following us, I noticed it at first but brushed it off but towards when we were about to make a purchase, my Mom noticed it too because they had been clearly being noticeable. They're not following the other mother and daughter. Just us. We should've just left the ones we added in our cart but this is a lesson, we will never come back because of that experience, it was very uncomfortable and it made us feel like they're thinking if we're gonna steal their $5 stuffs or what. There should be a 0 here.

Dr. Yu is very skilled and experienced. I went in yesterday ready to pay for filler, but he…read moreflat-out talked me out of it. Instead of needles, I got a fun storytime about delivering a baby in his medical training days. Lol. Love a skilled, honest doctor who won't just take your money.

Great experience from start to finish! Dr. Yu was also very professional and thoughtful. He focused…read moreon what was best for me rather than trying to sell unnecessary treatments, and Monica was so nice, patient, and attentive. She really understood what I wanted and made me feel comfortable throughout the process. Highly recommend!

Black Friday was still going on through the weekend (Nov 28-30, 2025). I placed an order online…read morefor pickup instead of delivery. This review is to give a shout-out to Ashley, the sales associate, for her superior customer service. When I arrived, I saw the line for order pickups on the 1st floor. Since the sale prices were still active, I decided to make some additional purchases. When it was my turn at the register, Ashley retrieved my online order from the back storage area. She verified my identity and completed the process. She also rang up the merch I chose while browsing the sales. Please note, there was a lot of customers, several registers were handling customer purchases. A man to the right of me came by to pickup an order for four items. Another sales associate couldn't find his order. Ashley said "it's in the storage area on the shelf to to right. Look on the bottom row, there is a note taped to his order." How in the world could she recall this specific order and know its exact location. Another customer to my left asked for a price check on two hats she was holding. Ashley to the rescue again! As she was looking up my account number, she used a hand-held device to scan the tag of the hats and tell the customer the price. She helped customers to the right and left of me while handling my transactions. I requested a gift receipt for some of the items and she quickly and efficiently placed those items in a separate bag with the receipts. I like shopping in person to choose or try on my purchases. I bought towels, pajamas, and sweaters. Occasionally, the online order works just as well and saves time. The quality of the goods and products at JC Penny's Department store is very good. I get my money's worth. Sincerely, Rosemary

So here's Penney for your thoughts, a nickel for a deal, A…read moredime if you tell me that you love me... 5/5 Deals We got a few things on clearance, nothing like a $2 onesie or 3 piece baby clothes for $3.50. Be patient as it may not be every day you find steals for deals. All the racks were fully stacked on our visit. You can get coupons on the JCPenney app. Christmas outfits are out as well. 5/5 Service Extra cents at the end of your purchase go a long way. There were people checking in on separate tables and we asked the cashier about it. Apparently those extra cents go to help a community fund that helps low income families. 5/5 Parking Plenty of parking around it's two entrances. Located on the South side of the Plaza West Covina. Save your Penney's and take advantage of some deals. Psalm 32:7, God bless

Always kind and greeting me when I come in! Wide variety of braiding hairs and lots of colorful…read moreoptions. Offers hair dye, hair gels, basic haircare products from a variety of brands. Store is always clean and well maintained. I can tell he has built rapport with other customers as well, many customers I heard referring to Leo as a "friend" and an kind and generous man :)

They are so expensive and double charge every black product - The curling creams and gel are triple…read morethe price of even a Target . If you need curly hair products just go to Target you will save atleast $100 dollars.

Did the women give me cheesy customer service? No. I prefer that. Were they fully stocked with good…read moreproducts and cute things I needed.. yes they were!

I walked in during peak hours and the young ladies were both very welcoming. I couldn't find the…read moreright shade of lip liner and the employee was super helpful! Thank you for being super helpful and professional. Also, love that they have photos of local thieves too that think they can just walk in and take items without paying. I believe every store should do the same to discourage those that don't have self respect and should work to pay for what they want.