Heavenly experience! I love the decor and relaxing quiet room beforehand, and my massage was…read moredivine. I definitely recommend Jessica!

Excellent experience! Had a 60 minute massage and very much enjoyed it! My friend had a facial and…read morewas very pleased with her experience as well. We had a nice, relaxing morning! Would recommend and would go back!

Ambiance was so overdone, it was gross with fake snow that looks like leftover Halloween spider…read moreweb. It was laughable. Food was moderate and very expensive for a lunch menu. Service was great, but not very flexible for gluten allergy.

As always, beautiful decor for the Holiday season. BUT as most locals know you can count on poor…read moreservice but hope the chef is in a good mood. Food is usually good. Service is usually poor. This time it surpassed the already low bar. Even though we were seated in the path of our server, we were passed by after receiving our drink order for almost 40 minutes. The restaurant was not overly crowded, and this was a lunch...with us both operating within a time frame. The server seemed to be in over her head, making this experience sad, funny, but mostly annoying.

My first appointment Traci took the time to listen to what I was thinking regarding my hair cut and…read moreinterjected her thoughts and ideas. I need my hair cut into and thinned a little to get the volume. Traci did an exceptional hair cut. . When I say the best cut in years I really mean it. Now to the color, I'm on the three week color plan and prior to having my hair colored with Traci I was not getting three weeks. Perhaps it is because she leaves the color on 10 minutes longer than previous salons I have been had color . Maybe she uses a better color? All I know is my color certainly is lasting longer. The salon has a very welcoming vibe.

This place is great for adults and kids haircuts. John and team do a great job on all my family's…read morehaircuts and styling. We've been going there for about a decade now. Whether you need something quick and easy for the boys or fancy and fresh for the girls the crew has great ideas and always works to achieve the look we are looking for. They are quick to offer a coffee or tea and I even had a beer once at 5pm while waiting for my twin boys hair cuts. Super friendly and locally owned, highly recommended. Always good to book ahead by calling or book online. A couple times they have squeezed us in when we were desperate as long as we had a little flexibility, thank you Piazza.

Debbie has been the keeper of my curls for going on 10 years. She is extremely knowledgeable about…read morehair especially curls. Debbie has taught me to embrace the beauty of my curls. I have gone from always trying to straighten my hair to finding better ways to embrace my curls!! I recommend LaCoife and Debbie to anyone that wants to learn how to care for and enjoy their curls

Debbie Hocevars move from Santos Salon to La Coiffe Salon…read morehas been a perfect fit for both of us. La Coiffe is clean, peaceful and safe. No one gives a Curly Girl cut like she does and my highlights are brilliant. On top of all that Debbie is super sweet...I always look forward to our appointments!

I had the most relaxing and best massage experience I have ever had! I love the atmosphere! Erica…read moredid an awesome job! Excellent! Highly recommended! I am looking forward to the next appointment.

Erica is great at what she does! The massage was excellent and you even get to pick your own oils…read morein a very special way, you'll have to see her to find out. You have the space all to yourself during your treatment, love the way she decorates and how cozy her space is. Definitely coming back! Thanks Erica :)

Blair was really gentle and the sugar wax was completely painless on my armpits! Give this new…read morebusiness some love.

From the owner: Indulge in the pinnacle of luxurious spa experiences at Glow Bar, where beauty meets serenity. Our…read moretransformed day spa is now an opulent sanctuary dedicated to enhancing your natural glow and rejuvenating your mind, body, and soul. From exquisite facial treatments to soothing massages and expertly crafted beauty services, we offer a range of indulgent experiences designed to leave you feeling radiant and revitalized. Call today and ask about our loyalty membership program!

I had been going to John Roberts salon in Chagrin Falls for 17 years for pedicures. I had been…read moregoing to Codie. Codie reduced her hours to one day a week, on Tuesdays, a couple years ago. Because of such limited appointment time, I was not able to get in with her this summer of 2024. In November 2024 I scheduled nine appointments to carry me through spring, summer and fall of 2025. I worked with Danita to schedule me. In the spring, for some reason, every one of my appointments had been canceled and replaced by other customers in my timeslots. I am told that nobody knows what happened. I talked with one of the co-owners several times. In the end, nothing was done. I felt they should have given me my appointments back with the person I made the appointments for. They offered me other dates, times and service providers. The co-owner, in a very friendly manner, told me I was always welcome there. I will not be going back.

I went here to get my hair cut. I am always nervous to get my hair done becuase I have extremely…read morethick and long hair. My current stylist I have been going to is about an hour and half drive, so I was trying to find someone new and after this experience, I am making that 1.5 hour drive. Don't get me wrong, if you have normal hair, this place I am sure would be a great option for you, my personal experience there left me bummed. I told the stylist my hair needed to be thinned out and she didn't do it. She said it would be fine. She did a small trim and it made my hair lay heavy on my head. I tried helping the stylist understand what my hair needed but she didn't understand it. It is a clean location, small, but clean. I will not be returning though because I feel like they know the basics and cannot make adjustments when someone comes in with different hair then what they are used to.

Facility is clean and welcoming and services have been great BUT, their rules of engagement are not…read morecustomer friendly and when you try to voice your dissatisfaction, instead of them being welcoming, they are anything but. It is almost like the people at the desk have been preconditioned in how they respond when people express their frustration and they are not interested in feedback. RUDE and pissy! I have been a member for years and have brought in multiple friends who have become members. When my family members from out of state visit I always set up appointments for them. They buy extra Svcs, they buy product, we tip well, we are the people you want as customers! When I try to use credits to pay for their services, they charge me a $10 transfer fee. One might ask the question why????? a couple of days ago I tried to schedule massages and facials for myself and a friend who is celebrating a milestone birthday. I wanted to treat her and use a couple of my credits. They wanted to charge me the transfer fee. I expressed my frustration, they didn't care. And then I was told that I couldn't even pay the transfer fee as I had three transfers and had exceeded my allowance for the year. I'm done. The individual with whom I spoke, could not have been more disinterested in my frustration and she just towed the corporate line. They have no idea how they are losing people that they don't lose. They're losing friends and gaining enemies who are not gonna say anything pleasant and instead, will speak disparagingly about them. I just retired after 48 years as a senior executive in a sales position for a large health insurance carrier. I know the drill, I know how you take care of customers. This company is not interested. Sad!

Horrible customer service at the front desk! I also cancelled my appointment more than 24 hours…read morebefore my appointment and they still charged my card.