Doug Foster 6/25/2025 Having been a customer for over ten…read moreyears our system needed replaced. Forsburg in a weeks time ordered and replaced the system. They did a great job and gave us a good price for everything.

Our furnace stopped working last Friday night. I called Forsburg Furnace and got their off-hours…read morelive answering service. Very soon after, the President of the company, Joe Mann, called me and asked me several questions. After not being able to identify the source of the problem, he said he would be right over. He came over immediately and found that it was just a blown fuse in the furnace and he replaced it. Thankfully, that's all that it was. I was very grateful for his immediate response and service, which came with a pleasant attitude. I would absolutely recommend Forsburg Furnace to anyone.

Best move I made to call Jim!!!! He's one contractor that is reliable! He was prompt, professional…read moreand got the job done right! It's great to have heat again and he was so reasonable with his charge. Thank you Jim. I will recommend you to everyone!

From the owner: Tankless water heaters and high efficiency heating systems.read more

A couple of months ago, I contracted Richard for a difficult job to extract an old cast iron pipe…read moreand install brand new PVC and PEX lines inside an old, two-story fixer upper. He started from the basement, up through the attic and the roof vent. Richard was very knowledgeable and friendly, he gave me a fair estimate, did an incredible job in two days, as promised, just in time for my roofers to come in and install a new metal roof. The work was well done, clean and professional. At the start of this summer, Richard serviced my house central air conditioner, inspected the compressor, cleaned the outside heat exchanger, changed the filters, and gave me a clear explanation on what he found. This guy is good!

Richard is proffesional, courteous , respectful & very knowledgeable . He explained everything as…read morehe worked and educated us on our furnace as to make the best decisions for our situation. This company is prompt, trustworthy and reliable. We feel so much better knowing we have them to call when in need

My hot water heater was leaking at 3:00 pm when I phoned Randy. There was already a puddle of…read morewater on my basement floor. Randy came and shut off the water and called to order a new Gas hot water heater with power vent. He ordered a commercial grade water heater which is made better and will last longer. I appreciated that. He & Bobby were at our home the following morning before 8:00am to install the new gas hot water heater. I had been told by another plumbing & heating company that I would need to have a new sewer line installed outside due to the terra cotta pipes slipping and trapping the toilet paper & waste. I had asked that company twice to give me an estimate but they never did. Randy used his camera to look and he showed me that I could wait a year. We also had 2 water pipes in our front yard that stuck out of the ground with grass all around them. Our house is very old and use to be a duplex which is why there are 2 water pipes. We could not mow over them. I asked Randy if the pipes could be lowered. He checked them then called the Williamsport Water Authority and told them of our situation. The following day 2 fellas from the Water Authority came and lowered the pipes and replaced one broken cap. We had also been told that we needed to have a new chimney installed. Since Randy is a Master Plumber he said that we did not need a new chimney because our furnace and gas hot water heater both have a power source that vents outside which is sufficient. Overall, very pleased with Randy at Pipe Doctor. Would absolutely recommend this company!

Hepler installed a WaterFurnace GeoThermal unit in our home. The unit would display a fault code…read moreand state we should call for service. When we would call Hepler would tell us to turn the unit off and back on and the fault code would clear. This went on for a number of years and finally I called another contractor who discovered the cause of the fault. Because we never experienced the reduction in electric consumption and Hepler always ignored our request for an explanation the new contractor looked into the situation. The new contractor discovered that Hepler installed only three wells instead of the five required for the size of our WaterFurnace unit. I wrote to Hepler asking them to correct the problem but they have never responded. It was necessary for us to have two wells and a new unit installed at a cost of $30,000. I would never use Hepler again, would you?

Hepler Geothermal installed a WaterFurnace unit in our home and we never experienced the savings we…read moreanticipated in addition after several years the unit began to show a low refrigerant fault code. Most often when I called Hepler they would instruct me to turn the breakers off and back on which would clear the fault. Eleven years after the unit was installed the fault code occurred twice in the same week and I called another contractor who diagnosed the problem and estimated the cost to repair at $4,000. I asked about my unusually high electric consumption and he asked to see my contract with Hepler. He informed me that Hepler failed to install the correct number of wells which would cause the resistance heat to energize in periods of cold temperatures. I asked another contractor who agreed with the first contractor's diagnosis that our system was two wells short.I wrote two letters to Hepler and they failed to respond . We placed our trust in the Heplers and they have proven that it was misplaced.

Everything was good. Person who scheduled service was pleasant and service was scheduled for same…read moreday I called. Service person was knowledgeable and pleasant - and made sure problems were repaired. Would definitely recommend and use again!

I recently bought an Amana PTAC unit to replace a 16 year old…read moreunit and found out after the purchase and installation that apparently the manufacture's warranty had expired even before I had it installed. I was never told by R&J Ertel that it was being sold without a warranty. Now they won't service it under the warranty and I have been unable to even talk to them. Every call goes unanswered. Beware! Make sure there is a warranty on any product you buy. Don't assume it comes with a factory warranty. I have dealt with R&J Ertel for over 20 years, but never again.

We recently had them install central AC in our older home. They had to run ducts, a complete…read moreinstall from top to bottom and we are thrilled. They were great, courteous, explained the process, cleaned up after themselves, did a fantastic job. We have had a couple of hot days and ran the system and love it! We can recommend them without reservation!

From the owner: Installation & Service 24 Hour Emergency Service…read more Certified Byant Dealer Service all brands Hot water heaters Emergency 24 Hour service Gas/oil Furnaces Gas/oil boilers Gas/ oil steam boilers Electric furnaces Heat pumps Geo thermals Radiant flooring Air Conditioning Ductless splits Duct systems Packaged Units Maintenance agreements Free Installation Estiments Chillers & Unitary units & ABB DIVE Certified Centrifugal overhaul Certified ABB Drive Installer Service all brands Centrifugal repair Centrifugal maintenance Cooling tower repair Cooling tower maintenance Air cooled chillers repair Air cooled chillers maintenance Process chillers Certified Bryant Dealer Roof Top/Unitary unit Roof top/Unitary unit repair Roof top/Unitary unit maintenance Maintenance agreements Free Installation Estiments