Jim called us back within 1 1/2 hours, he came the same day to address our plumbing issue. He was…read moreprofessional, very communicative, sent photos, fixed the issue immediately and let us know about other issues for the future. He came when others gave us dates for the next week or didn't respond. We would use him again. He also was reasonable and his payment options was easy. Highly recommend.

We were in an absolute dire straits with our issue and I called and was immediately accommodated…read more The price was fair and the job was well done. I would recommend his service to everyone who asked.

Called on a Saturday for a clogged sewer line. Estimate given of approximately 2k and they "can't"…read moretake credit on the weekend. Cash or check only, in 2025. Call literally anyone else.

We have used these guys twice! Both times they came to our…read morehouse the same day! When we got help with our gas line the guy was in and out. When we needed plumbing help, our guy fixed it and then showed me what to do if it happened again to save us money. Both times prices were reasonable

Everything was good. Person who scheduled service was pleasant and service was scheduled for same…read moreday I called. Service person was knowledgeable and pleasant - and made sure problems were repaired. Would definitely recommend and use again!

I recently bought an Amana PTAC unit to replace a 16 year old…read moreunit and found out after the purchase and installation that apparently the manufacture's warranty had expired even before I had it installed. I was never told by R&J Ertel that it was being sold without a warranty. Now they won't service it under the warranty and I have been unable to even talk to them. Every call goes unanswered. Beware! Make sure there is a warranty on any product you buy. Don't assume it comes with a factory warranty. I have dealt with R&J Ertel for over 20 years, but never again.

A couple of months ago, I contracted Richard for a difficult job to extract an old cast iron pipe…read moreand install brand new PVC and PEX lines inside an old, two-story fixer upper. He started from the basement, up through the attic and the roof vent. Richard was very knowledgeable and friendly, he gave me a fair estimate, did an incredible job in two days, as promised, just in time for my roofers to come in and install a new metal roof. The work was well done, clean and professional. At the start of this summer, Richard serviced my house central air conditioner, inspected the compressor, cleaned the outside heat exchanger, changed the filters, and gave me a clear explanation on what he found. This guy is good!

Richard is proffesional, courteous , respectful & very knowledgeable . He explained everything as…read morehe worked and educated us on our furnace as to make the best decisions for our situation. This company is prompt, trustworthy and reliable. We feel so much better knowing we have them to call when in need

Best move I made to call Jim!!!! He's one contractor that is reliable! He was prompt, professional…read moreand got the job done right! It's great to have heat again and he was so reasonable with his charge. Thank you Jim. I will recommend you to everyone!

From the owner: Tankless water heaters and high efficiency heating systems.read more

They couldn't fix my AC charged me $175 and refused to come back. Wish I hadn't paid the billread more

Responded quickly when we called about a problem. Was knowledgeable and fixed the problem at a…read morereasonable price

From the owner: We are your local Plumbing and Heating contractor who ensures customer satisfaction is our number 1…read morepriority. We do all repairs, installations and services for heating, furnaces, boilers etc. Also all plumbing installation, service and repairs as well. PA # 150328

So to replace a sump pump is over $700 with this "business" They bring one of their cheap products…read moreto install, no estimate given on the cost but you have to pay the day they do the work...I should have learned from the last time they were at my home, when all the technician did was play on his cell phone, left his phone charger too. Anyway, there was no paperwork left on the pump, or no other information as to the warranty on their work.

Had a clog, called on. Wednesday morning, they sent someone out Friday morning. 3 days later,…read moreclogged again. Called Tuesday morning and couldn't get anyone there u til Friday morning unless I paid for after hours service. Plumber came Friday morning with a camera and said we had a broken septic pipe in the basement under the kitchen floor. Had to pay for the camera service and to unclog the pipe a second time. Left and said someone from the office would call to send someone out to give us an estimate for repair. It has been a week and a half and never heard a thing from them. Meanwhile, we had no use of laundry machine, showers or toilets in our house with a handicapped person who also has a nurse come in every week for wound care and no use of facilities