Justin was early to appointment, clear about the estimate and the issues. he finished in less than…read more3 hours and both bathrooms have working showers again! he also spotted a dangerous situation in the basement and assisted in identifying remedies.

Very expensive. The man that came was friendly enough but every 20 minutes as the price increases…read morehe had me resign job order. It was strange but he fixed my air cond And gave me good Advice Some Am Thankful

This company and the customer service they provide are of the highest quality. We had an issue with…read moreour boiler heating system just before our last big snow and the company went out of their way to respond by diagnosing the problem, getting the parts and installing them to get us back up and running. They also did a thorough cleaning and taught us alot about the boiler and what we should do to ensure smooth performance. I truly can't give enough praise to this company, it's employees and it's owners. Honesty, integrity and outstanding performance. And I also want to state , no Im not an employee,owner or related to anyone in the company. Im just a customer for life.

Kamm Star came out to my house while I was in the Hospital. They repaired my furnace and advised my…read moresister thet I needed a new furnace. My furnace was old and really did need replaced. After I got out of the hospital, they came over and quoted the job. A month or so later, they showed up, put in my new furnace. They had to come back to finish the job because I was out of fuel, which they did at no further expense to me and I am one completely satisfied home owner! Thank you to all of the people at Kamm Star for their hard work and dedication to the customer.

It was a cold Sunday morning when our furnace went out. We called a company (not Gene's) that we…read morehad used in the past. They came and told us it would be over $1,200 to repair. We are 74, retired, and have limited funds. We couldn't afford it, so that repairman left, and we were left in the cold. It was 14 degrees outside and we were panicking. We called Gene's. Soon after, their repairman Mathew showed up at our door. He took the furnace apart and checked many things the other "repairman" never looked at. He emptied out the Condensation Trap which had filled with water, then put it back together. It worked perfectly. No parts were needed. He charged us $155 for his service. Mathew was an angel. He is a good and honest repairman. He made the comment that he takes a lot of satisfaction in helping people do things that they can't do for themselves. The other company was a cheating company who wanted to sell us parts we didn't need. Gene's is an HONEST company. God bless them. We simply can't say enough about how much we appreciate what they did to help us.

Very knowledgeable, fair and honest. Somebody you can definitely count on for your HVAC needs.read more

This service was right on time and helpful!!! The technician, Leo, was very knowledgeable and a…read moregood resource!!! He knew exactly what to do and fixed our furnace very quickly. The service was also very reasonable. Medina Heating and Air Conditioning was able to give us service the next day after our call whereas other companies could not provide service for a few days which would have been over the weekend. I would highly recommend this company thanks to Leo!!! It's also #Service Star Shout Out Week!!!

Medina Heating just replaced our 22 year old central heating and air conditioning. They did a very…read moreprofessional job and the new installation was done in a timely manner. The new sheet metal, plumbing, and electrical was all assembled neatly and well fitted; much better than the original installation. Their people were hard working, prompt, and explained what they doing and how to operate the new system. I highly recommend Medina Heating..

Our technician (Brandon) showed up and diagnosed the problem quickly , determined what parts needed…read morereplaced, got approval and ordered them in no time at all. Then, when the parts came in he called and made sure someone was going to be home and came out and installed them. He is quick and professional. I now have my air conditioning, which I need, as I have COPD. Thank you!

I just needed a little help with a nasty flue piping situation with a water heater, and the crack…read morestaff at Zinn Mechanical were right there to help. They make it look easy (it isn't) and somehow manage to keep it affordable (it wouldn't have been, had I tackled it myself) and allow you to get back to your life. (Their replacement furnaces are so efficient that they actually PAY for themselves over a few years. Whoa.) While mine wasn't a particularly difficult job, I can imagine them showing up at a tough project: They instill confidence in the customer with their calm, reasoned and informed manner of work. I was thinking of asking them if they could fix the government, too, while they were here. Hey, never hurts to ask, right?

Terrible. Long story short, i asked them to install a new a/c unit for me. They installed one that…read morewas not compatible with my furnace, so it stuttered and hiccuped all summer long and every time i called for them to come out to fix it, they did temporary fixes, extra oil, etc. the next summer as soon as I started to a/c unit again, it immediately started to hiccup and stutter again. Then they blamed it on a possible recall and told me that i am now out of the warranty period and i was out of luck. The office staff were absolutely combative and refused to address the problem when the manufacturer said that my unit was not part of any recall, it was an installation issue. When my furnace died, the company I hired to fix it said that the a/c unit wasn't compatible with my furnace and it fried the motherboard. They never accepted any responsibility and it cost me a fortune to fix what they screwed up. Reported them to BBB DO NOT TRUST THIS COMPANY. A name change doesn't mean a darn thing to the people you screwed over.

Golden Days was requested to perform several services on my Geothermal Water Furnace. The first…read moreservice was to Service for Winter. The tech was very Personable and thorough And did an excellent job. The second job resulted when the technician found the leak in the basement wall where the field pipe exits . The area was excavated the leak was properly repaired And the excavation was returned to original condition. All of the work Was performed in Quality and Professional Manner. Thank you. I will use your services in the Future. Dennis McComsey Five Star Rating.

Sal was extremely professional in sending out their repair person. However, the person who came…read morewas very unfriendly. When I asked him to wear a mask, he refused. When I asked him to check if there was a leak of gas from my furnace, he said everything is in good working condition and there are multiple safety measures to prevent any leak. But when I asked how to be sure there is no leak, he said that is a second step to measure with a meter and it will cost another $89. In any event, I didn't find him to be friendly and helpful to rule out my initial complaint. I did not opt for the second step. No second step for diagnosis was informed by Sal earlier. That said, I guess I must give the business a 5-star rating based on the professional scheduling and followup of the appointment. "One swallow doesn't make a summer' or "one bad day" is not a true reflection of the company. I am changing my rating at Sal's text request personally. It's only changed because I can understand Sal's concern as a businessman. He offered me free service in return but I declined it again. He got me wrong completely. My changed rating is only for the professionalism shown by the reception desk and their follow-up. It is not for the changed picture Ron gave that I asked if Ron wanted me to wear a mask. Who would ask that in one's own house? I was wearing my mask thoughout the encounter. As a 65+ year-old, I must be cautious. I don't need a service person's permission to wear a mask inside my house. Unbelievable. But I thought I must clarify to Sal's reply. Thanks Sal for your prompt response. But, isn't that a courteous way to ask ? - "You might want to wear a mask". He saw I was wearing one and he was entering my residence. Yes, I could have insisted but I think that is rude. Secondly, my complaint was "gas leak" and hence, the request to send someone from your company. I am not disputing any diagnosis. I just placed it before you, so it doesn't happen again.. I don't want any money back either. Service was rendered and I accept your company's policy. However, I thank the reception desk for immediately scheduling the appointment the same day. It was highly professional, including the update they followed up with. I commend you for that. Anyways, thanks for your immediate response. Much appreciated

No wonder this place has so many 1 star reviews! They go to a home owned by a US Marine with 6…read morekids, and try to screw him out of $2,000??? What kind of business does that? Where is Empathy today? All he needed was a $160 fan which they were charging $1200 for, plus labor. Shame on this business. I know they need to make a living, but jeez, this is over the top. And with the $200 call out charge for absolutely no help at all, he got screwed.