Clint and Marcus were tremendous. Our furnace went out recently on a freezing Friday evening. I…read morecalled them because their hours said they were still open -- and sure enough they answered, and had technicians at our house within an hour. As it turns out we just had a faulty thermostat. They were honest and thorough to make sure everything was working, and priced fairly for an "emergency" visit. 100% recommend. We will use them for ongoing maintenance and wellness checks, as we have two other furnaces in our house.

Fabulous service! Our furnace went out on a Friday evening and they came immediately to fix it.read more

So here is the down low, I am a first time home owner but I am not a handy woman, so when my a/c…read morewasn't working right I had no clue what to do. I didn't even know where the filter was. I called around to a couple places and was met with businesses who made me feel like an inconvenience for asking questions or ones who wanted to charge me an extra $40 for them having to use a ladder. There was also a place with an F rating with the BBB. Least to say I was definitely not feeling comfortable with what I was finding. Then I got this advertisement in the mail for BTU Comfort Solutions. They were offering a cleaning or diagnostic service for $69 so I decided to give them a call and see if they were going to try and bamboozle me as well. I spoke with Ann who was immediately pleasant and friendly, she did not try and rush me off the phone, instead she patiently explained the services they offer, answered all of my questions, and even told me she'd have one of the service techs explain everything in detail to me since I confessed I was pretty ignorant about the a/c. Something else that was great? Their price was their price. They weren't going to charge me $95 for 30 minutes then $90 an hour after that like some other companies. There were no extra costs unless I needed products like more coolant (freon). They also had evening hours (5-7pm) and had a spot open for the very next day! Day of there was an issue with my appointment time being delayed due to a longer work time at the appointment before mine and a lack of communication between the tech, the office, and me. So I was a bit frustrated in being hot, sweaty, and not knowing what was going on. I got a hold of Peter, the owner, and he sincerely apologized and explained what had happened. This was a fluke and did not represent how they normally do their business. Christian, the tech, finally showed up and did a thorough job of checking out my a/c unit, showing me where the filter was, and explaining everything that he was doing. Turns out my circuit breaker was not switched on and that was the problem. (I know, I know, I feel silly, but in my defense how was I supposed to know the previous homeowners turned it off? I know, still not a good excuse...). Ann called me the next morning to further apologize and to offer me a comp towards a service if I still wanted one. I declined since everything worked out in the end and my a/c was just fine. I even told her that because of how they handled things I would be using their company again in the fall for a yearly check-up of my furnace. Mistakes happen, what was important to me was that BTU seemed to be genuine from the start. They recognized their error, they still had their tech check out my a/c unit even though it was getting pretty late, they sincerely apologized, they didn't charge me, staff was educated on the importance of communicating, and they even offered a comp towards a future service! Good job BTU! You're alright in my book.

Excellent service! They were on time, and most importantly they were able to get my furnace…read moreworking again. Will use again.

My ac and furnace were both 22 years old and on their last legs in the house I just bought and…read morewe're just over excessively pulling energy and gas to work and was very expensive and inefficient. Yuriy and Paul came out and swapped out both units professionally and installed high efficiency units in my home. immediately felt the new level of comfort and reduced energy costs. did it all in one day!

best ever hvac service, fast and reliable and honestly priced! They fixed my air conditioner very…read morequickly

Richard is an awesome heating cooling guy hes straight forward and doesnt try to perform work that…read moredoesnt need done . He installed a bath exhaust in my bathroom and vented out roof works great . He cleaned up before leaving and is very prompt he will tex you 10 to 30 mins before arriving . Hes a stand up guy a vetern as well Kudos Richard!

I can't thank Slaughters Heating & Cooling enough! They came out on the coldest day of the year to…read morefix our commercial rooftop furnace when it suddenly died. Their quick response and expertise saved our business from freezing. Truly outstanding service!

Wow! My heat went out and I asked a friend to recommend someone to help. I wanted a small…read moreindependent local company and not a big chain. Safco had my heat fixed within an hour of calling. Will call for any other issues, if I have any. Thanks!

the guys at safco are terrific. we had two properties that needed immediate attention during the…read moresub zero cold spell with no heat . We called the hvac company that we had used for years and they told us it was a 2 or 3-day wait. Our realtor said call Safco they responded immediately and did a terrific job. Lenny serviced one of the properties. he was on time didn't keep me waiting said the unit just needed some minor cleaning not a big deal . the technician that went to the other property took care of the no heat problem for the tenants without us having to even go there.. what a pleasure. Also Mitch came out on a Saturday to assess another property. They understand what it means to be in the service business.

Fair pricing for top quality, energy star rated, Trane products. Their installation was prompt and…read moreprofessional. Andy and his team run a smooth operation! Andy installed a 97% efficient, 85,000 BTU, Trane Furnace, and 13.8 SEER, A/C 2.5 ton coil. Furnace and A/C install was one day. They were on time and did a very professional installation within four days of our quote. Our 21 year old system was not reliably heating our home. We we're blessed with a warm fall, and especially blessed by the team at ARP! We received a high quality, quiet system, known for reliability and value. The tax credits of over $2000, make our new HVAC system even a stronger value!

Contacted ARP about installing a home generator. Andy was quick to respond and very precise in his…read moreestimating and spot on when it came to the delivery and installation. From the trenching for the gas lines to the electrical hookups, ARP did an outstanding job. Not an easy installation, Andy and his crew worked quickly and efficiently. No hidden fees or surprises, I cannot say enough about what a professional and efficient organization this is. So as opposed to trying, I'll just attach the photos of the work they just completed and let you see for yourself.

I highly recommend Nathan and his team. After being told by another company that our HVAC unit…read moreneeded to be completely replaced, Nathan took the time to properly assess the issue and quickly determined that the problem was much simpler than we had been led to believe. He was honest, knowledgeable, and transparent throughout the entire process. Instead of pushing an unnecessary replacement, he identified the actual issue, fixed it efficiently, and had our unit up and running in no time. Finding someone you can trust in this industry is invaluable, and Nathan has certainly earned our trust. He is reliable, professional, responsive, and truly cares about helping his customers. We are extremely grateful for his expertise and would not hesitate to recommend him and his team to anyone in need of HVAC services.

Omg our Arlington conditioner stopped working last night. Long ruff night but we called caswells…read morethis morning they were at our house by 745 am. Considering we've lived in the house 26yrs never serviced it. Lol opps. They found a mouse nest shirt story were up and running again within an hr. Thank you caswells comfort. Life savers