They didn't complete the job, I paid hundreds of dollars to have my AC fixed and it still doesn't work, makes more noise than ever before, and they left a part of the floor of my car that they never bothered to put back into place. I left a bad review on google and explained my experience, the owner then called me and threatened to sue me for defamation. Don't waste your time or money here. read more

I had a severe oil leak and had requested to have valve cover gaskets replaced. I had them done by another shop around 1,500 miles ago and they started to leak. quality auto replaced the seals cleaned it up and was back on the road. The price was honest and they were prompt to reply to any questions I had with my vehicle. read more

I am a tad biased because my brother has been a mechanic here for many years but that being said, Quality Auto is accommodating, honest and reliable. Me husband and I get both of our cars serviced here as do all of our family members and some friends. They will always make the effort to fit you in even when the schedule is tight. I recommend for your auto needs. read more

Repairs at a reasonable price and much cheaper than the Honda Dealer. Quality work all the time. I realize no repair shop can please everyone; but, I'll stick with Quality Auto Service. read more

My car went in for a scheduled repair that took 10 days to get an appointment for. They had the vehicle for 9 hours and couldn't manage to get the work even started in that time. A repair mind you, that could have been done by a slow mechanic in 3 hours. I took the car back and had to find another mechanic to do the job. I received no apology, no explanation as to why they couldn't get this easy repair done on time, nothing... They're Completely Unprofessional, and unreliable in my opinion. read more

I purchased a car from Ted's Auto sales and they brought it here for a state inspection. I took the car out of storage in April and the ck engine light came on and next there was a loud exhaust leak. I brought it to the dealership and was told the left & right side catalytic converters and exhaust manifolds were not there and performance headers with the oxygen sensors reconfigured were in their place. How was this not caught on the state inspection??? Also the car was lowered with oversized tires that hit the inner fender wells. The springs have spacers and rubber hose installed to gain height and deaden noise. This can't be legal either?? How was this car given a passing sticker??? I'm looking at 1000's of dollars of repairs to bring this car up to specs to be able to pass inspection. Definitely not happy with Quality Auto Service! read more

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Been using these guys for almost 20 years now! They're straight forward and honest. I've never had a bad experience for my vehicles or my in-laws' vehicles. read more

Figured out my emissions issue and solved my rejected sticker problem when a shop in Fall River could not .Very knowledgeable

If you are looking for a GOOD mechanic in the Somerset/Swansea/Fall River area, this is the place. They are not cheap, but they are FAIR prices. I went to them with a fuel pump issue, and instead of nailing me for a new fuel pump sending unit to the tune of $500, they replaced the fuel pump relay and charged me $95, including diagnostics. It's a breath of fresh air to find a mechanic that is fair and does quality work, and in my opinion it is well worth the little bit more money (and in some cases, such as mine, it can SAVE you a bundle!) read more

If I could give less than one star, I would. I brought my car in to have the air suspension fixed. The first go around was that it was the compressor and the part would be $3,000 (dealer sells it for $1,200) A bit suspicious. I provided an OEM compressor rebuild that I bought for $300. They call and say the car is ready. I show up and it is sitting on the wheels. Oops they say. There must be a leak. So, the compressor may not have been needed. They call me and say the left rear air pillow is leaking and must be replaced. I provide the pillows. They replace. I pick up car and now it has additional issues that were not there previously. The car will not change ride position, the ECS alarm is on, right side of the car is higher than the left and the high ride position light is on permanently. When I pick the car up the owner tells me that it is probably unsafe to drive and that I should tow it to a dealer. Never again. read more

Very happy with all my dealings with this garage; had a pretty frustrating weekend with a breakdown and all the staff were very helpful and respectful through the whole situation and relieved a lot of stress. Would definitely come here again. read more

This is a very reliable place to get good quality auto service! The name says it and they deliver on that promise, I have been one of their customers for several years, I have been treated well, even if I have to drive a distance (I come from RI) it's worth it. Pat is in charge, a very professional, honest, nice guy! read more