Bill did an amazing job on our floors! He was extremely organized, knowledgeable and provided me…read morewith a detailed cost proposal and timeframe for completion. They were able to match my existing floors and installed them under great time constraints. His crew left upon completion without any dust nor mess and I am completely satisfied with his services! My husband liked the engineered floors so much that we had Bill install engineered flooring over our original hardwood floors in another room!

Two stars only because Bill's workers were so hard working. However, my experience with this…read morecompany overall didn't sit well with me.It felt like I was dealing with a con artist when I was done. He didn't keep his word on several things and talked condescendingly to me when I questioned him about things he said he would do. Hardwoods by Bill installed Bruce Hardwood floors on my entire first level. When Bill was vying for my business he told me he would. 1. level the floor in my living room and set off the ceramic tile around the fireplace. He would take care of the squeaky floor... didn't happen 2. said he would use silicon paper under the floors (purchased 3 roles (used less than 1 and 1/2 for 950 square feet. Hardly used any in the kitchen or bath area where there was bare plywood and I reminded him. When I was not watching, he quickly nailed it down without the paper. In some areas the wood is not tightly connected. 3. He waited 2 weeks after the majority of my floors were completed to finish the trim and to add a few pieces in the pantry and under the sink. I found enough pieces laying around the house to complete the areas he left bare from the waste they left in the garage, trash and in bags in the house. He was trying to get me to buy another box unnecessarily. 4.Bill told me that if I bought 3.25 planks which were $1,000 more than the 2.25 planks he would give me a discount of $250. He convinced me that the pattern would look nicer (more of the wood grain). When I reminded him of the discount, he revised my quote but added an additional $380 for not removing pushing the refrigerator and a piano aside. 5.Bill also told me that he would give me furniture pads and a care guide for taking care of my new floor. That didn't happen. When I asked him about it, he insisted he gave me instructions (still no floor pads). 6. He did not respect my house. Walked in with his shoes on my new floors without dusting his feet on the doormat and took up the protective covering I had on the floor so that this would not be. 7. They cut in my garage, my 3 season room, and living room. Dust everywhere and did NOT clean it up. I hired a cleaning service to clean up. 8. The workers came upstairs to use my private bathroom WITHOUT ASKING. It was an imposition. 9. the workers played their MUSIC LOUDLY (rock) without consideration of my work schedule, my husband worked nights, and my daughter online schooling. I would not do business with Bill again. Not that his workers didn't work well, but he is NOT trustworthy. I didn't feel valued and I spent a lot of money on his services. He did not say, Thank you for your Business. He said if you give me a referral, you can make $125 and that's a lot o money. So insulting. I would NOT recommend him for integrity issues and poor customer service.

The only place to visit for service, quality and value! walk into the store and see for yourself…read morethat you're always treated like family!

Hometoen Floors was amazing to work with! They had an extensive collection to choose from and were…read morevery knowledgeable about products. They were extremely helpful in making sure the quality of the flooring that was purchased was going to meet the needs of our home. They were prompt to completing the job and it looks absolutely beautiful! High quality material at a value that was affordable.

It's been nearly 5-6 years now since we last had water and had Illiana Basement Waterproofing &…read morefoundation support repair our leak from a foundation wall. I called them back due to a small leak that was just starting. The Leaky Professor and a crew of 4 workers came out the same day. They re-dug the foundation - resealled over 20 feet X 4 feet of foundation, set new drain tile and down spout catch basins and set up dimple board and all new fill, sand and stone. They informed me that it was part of their warrentee to repair a leak that returns.... It's amaizing to still be able to find honest companies that stand behind their service and warrantee. Workers were here for 3 days and even worked in the rain. They were neet, respectful, very knowledgable and empathetic to our needs. Work site was clean of debre and even cleaned up our sidewalk better then we had it. We highly recomend the Leaky Professor and Illiana Waterproffing.

Have issues with gas fireplace. Owner came out, charged me and cleaned the unit. A day later the…read moreissue returned. He then sent his tech out (who charged me again) who specializes in gas fireplaces. The tech told me the cleaning wasn't done thoroughly, and did a thorough cleaning job (showed me how dirty is was after initial visit). He was very professional and knowledgeable. As he was leaving the issue appeared again. He stated I needed a new part and that I should hear back with a quote within a day. It has now been 8 weeks, multiple calls/text messages (15+) and I still do not have a cost estimate on the new part. Bottom line I'm $300 dollars in the hole and the problem hasn't been fixed.

Amazing Job! Not only did they help restore my Grandpa's original fireplace, but they were quick…read moreand professional and clean! They honored their quote, they gave us options, and the final product shows! I do not understand any of the bad comments - seems like they are from competitors trying to drive this family business down. Or people with zero patience. They had one secretary for decades who recently left - not everyone uses Google to boost a business. This is a family business and they do things with integrity. I spoke with the owner again today to bring them back for more work. Everyone who sees all the remodeling we did comments first on the chimney - every time. And after 2-3 years since the remodel, the owner remembers me and the home and the project. You just don't see that anymore.

Look no further than Joe! He is reliable, accommodating, and does amazing work. We had a vision to…read morepaint our 15ft stack stone fireplace, which is no easy job, and Joe knocked it out of the park! It exceeded expectations. I will definitely be using Decorator's Touch again!

Extremely professional individuals. Worked outside during one of the hottest weeks of the year and…read moredid an incredible job without even missing a beat. They power washed and painted the exterior of our home. They are an A+ contractor in my book. Thanks guys!!!!!

Chavez Tuckpointing did a fantastic job with my brick work repair. Everything went smoothly from…read moreestimate to project completion. i was especially impressed with their timeliness and the quality of the work on my fireplace and the brickwork supporting my front porch. Sara and Eric communicated progress with me and I will definitely call them for future work.

Literally the best job i have ever seen on floors. Great price, amazing service, and amazing…read morequality. They guys are really polite and they make sure you know all you need to know. They gave me care instructions for my floor and walked me through any questions i had. Would recommend to anyone looking to either re-do or put floors in for the first time

Wojtek and Greg did an outstanding job on my floors. My realtor recommended them ,as they had done…read moremany jobs for her before. I had 3 estimates and they were even the best price! I lived in my home for years and did not know I had hardwood floors beneath the carpeting. I had some stains under the carpet, that they said they would try to clean, but no guarantee. Well, the stains came out perfectly and you would not know they were there. I had G&W take out all the carpeting (quite a job- have them do this for you - well worth the relatively small amount for the time and effort!) and then they cleaned, sanded, refinished and sealed the floors to look as good as new! I found a "surprise" spot under the carpets that was not done with hardwood, so they cut and fitted in some new hardwood to match my original hardwood and when they were done, you could not tell it was not repaired at all. They did take a couple days longer than they estimated, but with the difficulty of the carpet removal, the extra surprise repair and the great job, it was definitely worth the wait. I highly recommend them!

I called for an estimate. He didn't have the carpet in stock. Offered to order it. Very responsive,…read moreprofessional, and excellent customer service.