I went there this morning and was greeted by a nice young man at the counter. I told him I had a…read morecar that was backed into and I worked for Farmer's Insurance and I read him the email from our third party administrator for fleet vehicle claims. He said let me go talk to my manager about this. I waited just a minute and the manager came out (he gave no name) and asked what he could do for me. Here is where it got interesting.. I told him who I was and that my fleet vehicle was backed into I read him the email, which stated "Here is the GRP shop that I found. Please reach out and setup an appointment to have a manual estimate written on your Farmers Fleet vehicle. You can inform the shop that Farmers pretty much treats this as a Self-Pay, and will issue a onetime payment once they receive the final estimate. . Please advise if you have any issues with the process." The manager said "Tell them to send a direct assignment as we are a guaranteed repair shop for Farmers". I explained again that this was a Farmers fleet vehicle, it is not a Farmers auto insurance policy and they would be paying the shop directly after the estimate is received. He said "We WONT' be doing that". At which turn, I said, you won't do it at all? and he said NO we won't its to aggravating, with emphasis on the Won't and No. Rude doesn't begin to describe it, all while pointing fingers at signs and myself. I said ok and walked out. I was extremely nice to both the young man and the manager, introducing myself to both individuals. Now here is my issue.... 1. Not one time did he say, let me go take a look at it really quick and see what you have. 2. He had an extremely bad attitude so the reviews I see where they treat you like family....I'm glad I'm not in their family. 3. There was never a point where he said or asked for the adjuster's number to verify the email and their particular process and how I would be getting paid for services rendered and how long the process would take. I only went there because our 3rd party administrator said it was the shop nearest my house in La Grange. I found the man to be rude and I will NEVER go back to CARSTAR Parker's Body Shop & Collision. If you like to be talked to in a rude crass way, this is your place. If I could have given a negative, I would have.

Amazing staff, service and finish on my son's 1965 Mustang. They will forever be my go to for any…read morebody work I ever need in the future!

Quality of their work is absolutely perfect. I could not find original location of dents. Great job…read moreand service.

I was so grateful to have found David while I was living in the triangle area. He was able to…read moresuccessfully remove a number of door dings that had accumulated over time. I contacted him a second time a few months later to address some new ones that had popped up. Highly recommend.

he saved me over 3k in repairs for my 2018 Honda Pilot. he found things that were damaged after my…read moreaccident that I was unaware of and showed me everything. Definitly impressed

Amazing quality !…read more My vintage Toyota literally looks BETTER THAN NEW ! I don't mind paying a little extra for QUALITY WORK. And technicians who don't rush and pay attention to detail. They even duplicated a LIGHTHOUSE decal I wanted to save ! AMAZING !

I was rear-ended earlier this month that completely crushed the driver side rear bumper of my Grand…read moreCaravan. After filing a claim with my insurance company I was directed to go to this body shop for the repairs and vehicle rental. I could tell immediately that this shop was a place that does high quality work! As soon as I entered I was greeted by a friendly and enthusiastic receptionist who was expecting my arrival. Before I knew it I was out the door with my rental vehicle keys in hand! During the course of time it took to repair my van I was in constant text message contact with the shop, informing me about every step of the process. When I returned to pick up my newly repaired vehicle, the manager himself walked me around the vehicle and explained everything that was done to my van, and he was absolutely correct, he does have "artists" working for him! The bumper, fender and tail gate looked as if nothing happened to it at all in the first place! I highly recommend this body shop!

This branch of Collision is by far the best bodyshop I've ever used. From Ms Evelyn, Stacey and…read moreLayman at the front desk, I've never been treated so professionally. Instead of acting like I was a thorn in their side, they went out of their way to do EVERYTHING I asked for and needed. I had no idea who any of these people were before my wreck, and no one asked for or paid me to write this. You can check my other posts. You'll see I'm honest and not easily impressed these days. This is where I'll go should I ever need this type of work again. They EARNED my business.

Great work Bert and team. Daughter backed into my car coming out of the driveway on Friday…read more Searched around got a few quotes. Bert had the best deal and turn around time. Overall great customer service we arranged everything via email after I sent him a few pics of the damage. Dropped it off Tuesday morning picked up a few hours later. They had it ready in a little over an hour. Extremely satisfied with the work. He does have someone he can recommend to paint after he repairs the dent if you'd like. I was good with the repair only option. If we have any other issues I will be back. Would highly recommend. Thanks so much guys!!

Just had a major dent repaired on my car and the results are PERFECT! Seriously cannot find any…read moreevidence of it! Bert and his assistant Lisa are the epitome of professionalism! To say that they are perfectionists is an understatement. If you find that annoying door ding, Dents Express is your solution!

It was a pleasure and stress free experience working with Tijan. He's extremely professional and…read morecommunicates well to avoid any problems. He advised me the cost and sent pictures of the load. Very proficient and I highly recommend him.

Lloyd did an excellent job fixing a door dent and paint chip that went through the clearcoat. I…read morewalked back to my car from doing some shopping a few weeks ago and there it was. Since the car is a deep red, it stuck right out and made me angry each time I saw it. Due to the placement, estimates from bodyshops were $700-$900. Lloyd gave me some options including an economical one that would not be factory finish, but would make it much less noticeable. For literally less than 1/10th the cost, he did an excellent job!! Not only did he fix the clearcoat, but he took the dent out as well. From a distance it is totally imperceptible. Close up, it takes few scans to find it. He also buffed out some spots on my hood to perfection. Like I have seen in his other reviews, he definitely stands behind his work and told me upfront that he would not accept payment unless I was fully and completely satisfied. He is just a couple miles off 540 in Wendell (minutes from Raleigh). It is definitely worth the drive. Integrity, extremely skilled and economical; he is the complete package. Anytime I need or are asked for recommendations for bodywork; it will be Lloyd.

I had an encounter with a concrete pillar, thanks to poor lighting in a parking garage, leading to…read moresome fairly large dents in the rear of my Subaru. On a recommendation from my mechanic, I went to Lloyd, and was totally impressed. For far less than a regular body shop would have cost (I expect they would have simply ordered a new fender) he was able to fix everything so you would never know it had ever been damaged. And he cleaned up some other cosmetic issues, too, without being asked and for no charge. Its a longish drive for me to get to his place, but well worth it. He's very pleasant, easy to talk with, and did a wonderful job for me. I wouldn't hesitate to use his services again, should I need them.

My brother-in-law backed into my Subaru .‍ CCC was amazing! They have the process of renting a car…read moreand renewing your car down to a stress free science. Their shop has a family feel. They are committed to excellence. Highly recommend them, even to my brother-in-law.

CCC was recommended to me and I can see why. I bought a new car in December 2020 and take very good…read morecare of it. For that reason, when I was unable to avoid hitting an overhanging branch on Wade Avenue and a foot-long scuff was left on the back passenger door, I had to do something. On my first trip to the shop, one of the guys tried getting the mark off with an abrasive. It didn't work so I scheduled a day to drop by again. In the amount of time it took for me to get my laptop out of my bag they'd already buffed it out. Nice fellows and good work!