I bought my 2019 Audi SQ5 from Joe Pecheles Audi of Greenville about a year ago. My experiences with both the sales and service areas of this dealership have been very positive. I've had routine servicing done twice on my Audi and, on both occasions, the service department folks were excellent. The work was done very well and in a timely manner. The service department communicates clearly and quickly on any question or concern (certainly not true of all dealerships). On my last service experience I was particularly impressed with the commitment these folks have obviously made to assuring the safety of their customers and their staff. They picked my car up at my home and left me a very nice brand new Q5 loaner vehicle. The driver wore a mask each time she picked up and returned my car and respected my request for a no contact experience. One of the factors that strongly influences my decision about buying another automobile from a dealer is the experience I have with the service department. Based on my experiences thus far I fully expect to make another Audi purchase in the future from Joe Pecheles Audi of Greenville. I highly recommend this dealership. read more

First, allow me to say I love our new 2024 Q3 S-line! it drives better than any vehicle I've ever driven. With that said, I feel like my wife and I were looked down upon during our entire purchase (credit scores over 700 and 800). Not to mention, they delivered the vehicle that was not in perfect working order (they knew it) and it took them a month to get it corrected. Moreover, I tried reaching out to the sales manager multiple times and was denied every time. Now, let's talk my rental. It was a lower model than I purchased, I'm a disabled veteran that requires an SUV and was told the A3 baseline was "that's all they had". After 3 weeks of my car being in the shop waiting for its part, they put me in a Q5 with expired registration!! EXPIRED REGISTRATION!!! Folks, I'm a straightforward kind of guy, but I can make 2 promises. First, I will buy another Audi. Second, it will not be from this unprofessional, inconsiderate, money hungry "dealership". I give this 2 stars only because I like our car. read more

This is our second purchase of the Audi Q5 from Bill Anderson. It's always a pleasure to work with him and this is the reason we came back. He also pointed out the military website I needed to use for a discount towards the purchase. Although I live 5 minutes from the Cary dealership, I was not happy with their service. I was kept informed of the delivery schedule and when the vehicle came, Matt delivered it directly to my home. He explained all the requirements for the paperwork I needed to fill out He connected the vehicle to the garage door and helped me with using the MyAudi app. Great team of Pros at Greenville and a very happy customer! Thanks for making this sale so easy with no stress! read more

My husband and I just purchased a new Audi from Audi Greenville. Derrick Velazquez our salesman patiently showed us different cars and we never felt pressured. Bill Anderson the Sales Manager explained our options to us and than searched until he found us what we wanted. When we received the car the owner Brian Pecheles along with Bill and Derrick made sure we were comfortable with the car before we took it home. They told me to make a list of questions and come back anytime so I can get the most out of my beautiful new car. Whit and Candy Whitley, Goldsboro NC read more

My husband and I have purchased a few vehicles and have experienced many levels of customer care. Audi of Greenville was definitely in the five star category. The building and grounds were nice and clean. The staff were all so nice and attentive to our needs. We met a representative of each department. Our salesman Derek was very knowledgeable about Audi vehicles and the manager was intentional about being sure we were satisfied with our purchase. We drove off with a Glacier White Q7 and we love it. Thank you to the staff of Audi Greenville. read more

I appreciate the fact that the Service manager, Greg always tries to get me in and out as quickly à possible - even tho I can see that they're always busy. I recently had a small accident, ran over a Tire Rim that fell off a vehicle in from of me. Greg went out of his way to get my car up on the lift and the mechanic did a video of the damage that was UNDER the car - that video made it much easier for me to file my insurance claim! Much appreciated. read more

I have recently just bought my third Audi Q5 from this dealership and they did not disappoint this time nor the other two times. They are extremely knowledgable of the Audi and it's capabilities (which are many). I have had no problems with any of the Q5's but I have all the confidence that I will be helped if needed. Pecheles is tops in my book! Shout out to Matt Merritt and Bill Anderson for their excellent service. read more

I cannot say enough about the outstanding service that I received when my husband and I were looking at Audis at Joe Pecheles ! Everyone there is so professional. We were trested with patience and did not feel rushed or pressured in any way. We selected an Audi Q5 which I love. And since my purchase in September of 2023, I am continuing to receive outstanding service with any follow up visits or servicing! read more

Amazing customer service in their service department as well as the entire establishment. They were very professional with thorough feedback from start to finish. While my car was there, the person servicing my Audi texted me a video of what he was doing and explained everything. This is why this family keeps going back to Audi Greenville. Next Audi we purchase there will be number four. Thanks. read more

I had my Audi E-Tron's 20,000 mile service at Pecheles on Wednesday, March 7th. Kimberly was my service consultant and did a perfect job of ensuring I understood what the cost would be, the items that would be serviced, and the time it would take to complete. She was cheerful, informative, and helpful. I look forward to my 30,000 mile service! :) read more

Once again Greg and his team were amazing. They went above and beyond the service our Audi A4 needed and the whole process was amazing. Great communication and scheduling, fast efficient work, and an overall top class experience. A lot of why we drive Audis is exemplified in the service team at Joe Pecheles Audi in Greenville. Thank you again. read more

Audi of Greenville provides exceptional service. Greg knows my car and stays on top of the service requirements for me. Communication throughout the service process is excellent. The mechanics are the best and keep my car running great. They let me know what service may be needed next based on their multipoint inspection. read more

Jay always services my husband and I's vehicle's and we never have any issues he answers as many questions as we may have and also makes sure if there's anything else he can do to help. We're going to be moving soon so we're going to miss having him as our service advisor. This dealership is always very accommodating! read more

This is a powerful dealership because it takes care of its customers. You will be amazed at the services provided to ensure quality. Mr. Francisco is outstanding. Jeremy gives 101% to making sure that you understand. Bill and the other team are AWESOME. If you don't believe me.....take a visit and see what I mean. read more

Just bought my 3rd vehicle from Joe Pechelas. Very professional sales staff & Sales Manager. Service department is great. F&I department has things streamlined so it is a quick process. This dealership will be there to take care of you. If you are in the market for an Audi or a VW - this is your place! read more

They actually came and got my car when I was at work on my lunch break and gave me a loaner. All I had to do was drive back home a 25 mile drive and they delivered my car no later than dinner time. If you are going to buy a maintenance package do it with Pecheles Audi. Best service I've ever received. read more

We had a wonderful experience with Derek at PECHELES Audi of Greenville. This is now my 3rd Audi. I love the vehicles and the amazing service. Greg is the service department has always been wonderful to work with. Everyone at the dealership has been wonderful to work with. I love m'y new Q7. read more

As always, excellent service from the moment the phone is answered at Audi Greeenville to the goodbye to the driver of the loan vehicle when our car is returned with repairs successfully completed and car sparkling clean. In our estimation, there is no better dealership in eastern Carolina. read more

Best car buying experience I have ever had! We purchased a new A6 a few months ago which was delivered to our house. All set up details were explained thoroughly and we love the car. Loved the experience so much, we went back and purchased a used A4 as well. Thank you Audi Greenville Team! read more