Quality foundation Repair just completed the foundation work on my home. From beginning to end the experience was honest and quality. Before they started the job, Oliver went over the quote again to be sure that we had the same expectations. He gave me the schedule as to when the crew would arrive and complete the job and it all went exactly as stated. Melvin and his crew were there and on time and didn't waste a second starting the job. They worked like a perfect machine, all knowing where to be and when. After completion, all was put back exactly where it had been and you really couldn't tell that anyone had been there. There are no more cracks in the walls and no more doors sticking. Just like a new home. So thank you Quality Foundation Repair. I highly recommend you to anyone needing work on their home. A great experience by people who know what they are doing. read more

I had a very serious foundation issue in our house so, after doing my usual research on type of foundation repairs and contractor reviews, I decided to call Quality Foundation Repair. Oliver responded very quickly to my call and met with me to review the situation and present a plan and proposal. Oliver worked very hard to stay close to me while I made up my mind but never put unwarranted pressure on me. Once I decided to go with them and we closed the deal everything worked exactly as he had presented to me. German and his team did an excellent job; they were punctual to start, kept us informed of everything they were about to do and did the work in a clean and professional manner. Oliver visited the site every day to provide his support where needed. Our house is now leveled beyond belief so I just hope it'll stay like that for a long time. I am very happy with the result and most definitely recommend this company and this team. read more

Before reading this, take to heart that foundation work is messy and every house/job is unique. A lot of reviews mention that, but you don't fully appreciate what that means until a crew is going "hammer & tongues," as Oliver says, under your house. You have to trust your foundation company completely because seeing your house (first home, in our case) in the state required to replace a foundation is gut wrenching - it is very difficult work, especially on an unconventional, old house like ours. I make this recommendation from experience, just close your eyes and count on Quality Foundation Repair to do whatever it takes to get the job done, get it done right, and clean up when they're done. I highly recommend their services. We were replacing all the pier and beam under our first home built in the 1930's. We received quotes from all of the top ranked foundation companies in Austin, but Quality stood out from the rest. At start, Zach (quote) was incredibly knowledgeable, educated us on what he saw and what he recommended, and provided multiple quotes until we found a solution that addressed our needs within our budget. Oliver (project manager) was able to start on our house quickly. He immediately noted that our crawl space really only existed under half of the house and that the job would be much more complicated than anticipated as they would need to trench under the house to access the different point where piers would be replaced. As a result the job took longer than expected and required multiple teams, but in 100+ degree heat the team got the job done and leveled our house at almost perfectly parity, which was a big surprise. Not only was the final product better than expected, if not perfect, but it was done the right way. The team had to cut through drainage and irrigation pipes to trench under our house, which they repaired at no cost. All the landscaping and dirt was replaced as if it was never moved. More importantly, the crew accidently ruptured a copper main water line, which Simon (owner), immediately agreed to cover the cost to repair. You have to break a few eggs to make an omelet - trust in and stick with Quality Foundation until they can deliver the omelet. One final note - plan on additional costs from incidental damage depending on your project. We raised our home 3 inches in some places, so interior dry wall was damaged, etc., but we were fully warned of this before and during the project - its impossible to predict how a home will respond to this kind of trauma. Thank you Quality Foundation, I will continue to recommend your services! read more

Run as fast as you can from these crooks! Look at how many reviews are not recommended by Yelp! It's because they're even their own reviews, pretending to know what they are doing and then destroy your house! We had to pay for another company to undo what they did because a repair was unnecessary and unethical per my insurance companies engineer. I am doing everything I can to get these crooks tossed back across the pond. Please, just hire an engineer yourself and DONT TRUST THESE CROOKS! read more

The team did a great job and madd sure we knew what was happening through the whole project. Estimated two days and able to finish in one. Cleaned up after themselves and professional. Thanks Marco and team. read more

Extremely pleased with this business and with Sherry (and Marco too) in particular. A flooring company was removing our old flooring and exposing the concrete slab underneath. I noticed cracks in the slab and decided to put a pause on the flooring project. I called Quality Foundation Repair and spoke with Sherry. I asked a ton of questions and she was transparent and forthcoming with her responses. We initially scheduled a consult/evaluation (which is free) for 2 PM the next day. After speaking with the tiling crew that wanted to see if the foundation evaluation could be sped up, I called Sherry back and she moved it up to 8:30 AM the next day. A same-day appointment would've been great but it wasn't an option...and I understand. Marco came the next day and took measurement at different points in the house. He said things were within tolerance and there was no need for any work on the foundation. And, to not worry about the cracks. We chatted about the foundation repair business and a few other things (financial markets, etc) before he left. The flooring crew is back on the job. And, I have peace of mind knowing that there likely won't be problems with the foundation or the floors down the line. QFR seems like a really good company--very happy to have come across them. read more

You know a place does good work when they spend a lot of time on free estimates. We have a large shed that had a moisture odor coming from the crawl space. The guy who came out spent a good amount of time looking it over and coming up with a plan, even though he knew it would cost more than the shed was worth. He gave some tips on how we can mitigate the problem for the time being, and even took a quick look at minor cracks in the house foundation for us. He knew right when he showed up that they weren't making a dime off us in the immediate future, but spent the time and helped us out to build that relationship. They'll be our first call if we ever need foundation work. read more

First 3 photos are how my laminate floors were treated thanks to Quality Foundation Repair. The next 3 are how easily laminate floors are peeled back to be replaced with no damages. The project manager informed me it would be easy to peel back my floor and it should be no issue. Instead of telling me they wouldn't just peel it back (which took a guy all of 1 hour to do on his own in the other pictures), they just drilled into the floor and it cost me and extra $10k to repair my floors. Poor communication is an understatement. If you ever decide to go with "Quality" Foundation Repair, just know you won't be getting "Quality" work. And it will cost you when they drill through floor that could have easily been peeled back. On top of all this, they sent a plumber after they fixed the foundation who failed my pipes in inspection, only for me to call another plumber who said it was just fine. All in all, an extra $350 on top of the extra $10k I had to fix my floors that could have easily been saved. Not a good way to do business, choose another foundation repair company that will truly do Quality work. read more

My wife and I recently purchased a house and the inspection report revealed a number of questionable areas on the foundation. After having sales reps from other Foundation companies come look at the house and tell us the foundation was in perfect shape, Quality Foundation Repair produced an estimate revealing that a large portion of the perimeter beam supporting the house was completely rotten!!! How could other companies miss this? One thing that really stood out to me about Quality Foundation's visit is they were under the house for over 30-minutes, whereas other companies entire estimate lasted only 10-minutes. After the evaluation they sat down with us and we looked at a diagram of our foundation with photos of the rotten perimeter beams. He was able to explain to us in simple terms what was going on with the foundation and what the process would look like to make the repairs. Explaining all the things to expect so their would be no 'surprises' during the work and leveling process. We received a written estimate by email later that same day complete with the diagram and photos, which we were able to use to negotiate the price of our house down saving us $$$$'s during the option period. After researching all the companies we came to find that Quality Foundation is known for their custom-built steel piers that offer more support than all the other companies old style concrete piers. After the work was complete, the owner of the company invited me to crawl under the house with him and see what they had done. The attention to detail was clear. Even to the untrained eye, it is evident that Quality Foundation is living up to their name. At one point, he handed me a chunk of the previous perimeter beam which literally crumbled in my hand. I am shocked that other companies didn't catch something so critical and obvious. Thank you Quality for your great customer service, attention to detail and superior product. I would gladly recommend you to anyone in need of Foundation repair. read more

I contacted Simon at Quality Foundation after being told by an independent engineer that there were MAJOR concerns regarding the structural nature of our project. After removing the previous contractor from our property, we had Simon work with our new contractor to solidify the structure. I meet nearly 50 new people each week in my profession, and can tell pretty quickly what kind of person they are. Simon is a rarity. I have not met anyone in business in Austin like him. Honest. Professional. Courteous. Efficient. Diligent. Pleasant. Timely. After the utter HELL me and my family have gone through over a two year project, Simon and his crew were a ray of light. I could go on and gladly will if contacted. Let's just say this...this was/is a big residential project! The best decision I have made during this process was bringing in Simon and Quality Foundation to guarantee that my family and families in the future can enjoy this project safely for many years to come. Thank you Simon. Please thank your crew. You have helped to renew our faith in people. read more

I noticed some major cracks in my walls so I gave Simon a call and the next day he was under my house investigating the situation. When he came back inside, I received what felt like a master class in foundation repair. This guy really knows his stuff! The estimate he sent me was super reasonable so I gave him and his guys the go ahead to start the work. I wasn't in town while they were working but Simon kept me apprised of what was going on and was always prompt with responses when I emailed or called with questions. I will recommend Quality Foundation Repair to anybody I know who needs foundation work (and in this area, who doesn't?!). Simon is honest, knowledgable and really, really nice! Call him immediately! read more

A year after purchasing our East Side Home, we noticed cracks in the wall between the original 1913 structure and an addition that was added before we moved in. Closer inspection revealed that the new structure was settling. Friends suggested that we would need our pier and beam foundation repaired. Searching the web I found Simon Wallace of Quality Foundation Repair who not only had outstanding reviews but who had also recorded a series of YouTube videos discussing foundation issues and their repair process. When I left a message, Simon called me back almost immediately and agreed to meet at the house later that afternoon. Simon arrived early. After a quick review of the property and Simon pointed out both where our problem lie (where the old and the new were joined incorrectly) and what was causing the problem (an inexpensive French drain that had failed to serve its purpose.) Simon e-mailed an estimate that afternoon and performed the repair two weeks later. The job was done on time and on budget. Most importantly Simon told me what needed to be done to prevent any further settling - a new proper French drain and gutters to redirect water flow away from the middle of the house. I have recommended Quality Foundation in the past and would do so without reservation in the future. read more

Just wanted to say I would give 10 stars if I could to these guys. They had everything you'd want in a foundation job - super responsive, timely, totally reasonable pricing and just great work. They took what was a pretty crappy job from a previous contractor and totally transformed it into a industrial strength repair that looks amazing. Two things I loved is that I could call Oliver anytime with questions up to and during the job, and secondly - they handled one unforeseen part of the job at no additional charge to me. I would recommend them without hesitation to anyone needing any kind of foundation build or repair. read more

Call Oliver at Quality Foundation Repair, he is awesome! He found nothing wrong with our foundation but still took time explaining to me how they repair things, if ever need be. He seems super trustworthy, which is hard to find nowadays. He could have easily said I needed thousands of dollars of work done, and I would have believed him. But he didn't. He also took his shoes off at the door (my inner germ freak totally appreciated this), and immediately emailed me the evaluation once he left! I hope we never have foundation issues, but if we ever do, I know who I'm calling! read more

Marco was amazing. . Not only did he show up on time, he called and emailed to confirm the appointment. . After a full inspection due to some tree removals. It seems my foundation was good. Even though there was no sale, Marco and his owners seduced a follow up visit for 6 months later to review the shifts from the tree removals and face me sound advice for the house landscaping as it effects the home and stops cracking. Very rare do you get this customer service, especially when no money was involved and so far in my case. None coming. Amazing service and wonderful follow through. On the other had centex, "the best in the business" did not call, did not confirm. Supposedly showed up the day prior and sat outside the home for 15 minutes them drove off!!. In a world of cell phones and technology that is disgusting. . I am now in need of some work doing on another home... can you guess who will be getting my business..?? Thank you Marcos and Quality. .. you stand by your name read more

These guys are tops. Oliver, Martin and his crew did a fantastic job, arrived right on time every morning, and finished on time and on budget. Oliver is great to work with, and is proactive about communication. All in all great experience. If you need your foundation repaired, call these guys. read more

Simon is AWESOME! The hardwood floors in our 1940's pier and beam house had a few low, spongey spots that needed to be fixed. My husband asked around and we were directed to Quality Foundation Repair. In an age when it can be difficult to get contractors to call you back, show up when the say they are going to, and be honest and courteous - Simon and his crew DO NOT DISAPPOINT. Simon did the initial inspection and then sat down, thoroughly explained (in laymens terms) what was wrong (he even drew a sketch), and gave us a very resonable bid to fix the issue. They showed up on time (in most cases - early), were very polite and professional, and stayed late to get the job done. We are extremely satisfied customers and would recommend Quality Foundation Repair to anyone needing foundation repair. read more

The on-site inspection was fine, but I have a follow-up question that I want to ask. After several weeks and several phone calls, nobody has called me back. This is half-review and half-"will you call me back?!?!" plea. read more

We called QFR because our home inspector had raised some flags about the foundation - and even though repairs were made before we moved in, we didn't feel confident that the previous company had actually addressed all the issues. Oliver came out and was incredibly friendly - he inspected our walls and floors both inside and out, as well as crawling under the house to look at the pier and beam foundation. Much to our surprise and relief, he said everything was in good order and we didn't have any issues that needed to be addressed. Upstanding and impressive honesty. If we have any issues in the future, or when we get around to adding our future extension, I definitely know who we'll call. Thanks, QFR! read more

My husband and I are relatively new to Austin, and one thing we've noticed since we've moved here is that it's increasingly difficult to find honest reliable people to work on our house. All I have to say is we've found our guys for all of our future foundation maintenance! I first reached out to QFR because we needed our skirting replaced and I knew that the previous owner had used QFR to shim and level the house back in 2015. Simon, from QFR, was quick to reply, professional, and transparent! He gave me a competitive bid, however we decided to go with a GC for the skirting project because we had several other projects that needed work. After walking through the house with my GC, he was concerned about some of the 'wonkieness' of the walls and floors in our old (at least 1940's) pier and beam house and wanted to make sure the foundation was 100% good to go before making any changes on the inside of the house, repairing the skirting, and putting the deck back on the house. Since buying our house over a year ago, we've had several people come to look at the foundation and everyone had said it was in great shape, but just to be sure I had QFR come out to the house to look at it. Despite having a crazy busy schedule, they were able to get Oliver over to my house in a timely manner. I went under the house with Oliver and showed him the areas that we were concerned about and he walked me through everything. After, we went back in the house and we were both pleasantly surprised to find out that the house had hardly moved at all since they did the work back in 2015. Huge relief! Considering it's been 3 years since they did the work and we've made some structural improvements in the house, this was great news and showed me that QFR indeed does high quality work. Thanks so much! Relieved to know we have good guys in our corner for when it comes to foundation work. We will definitely be recommending you to all of my friends! read more

Asked them to check out the slab of an old workshop to see if it could be salvaged. As I suspected, it could not, and I really appreciate Oliver being totally honest about it. He gave me a reference to someone who can do a new foundation. Reliable, prompt and honest. Will definitely use them down the road (hopefully distantly) when I have any more foundation issues. read more

Honesty goes a long way. When they came out, they thought the same thing we did about our drainage issue. And, right up front admitted that it was a bigger job than they were prepared to handle. They still looked around to see if there was any solution. In the end, they couldn't solve my problem. But, they could've said yes, made a few bucks off of me and screwed me over. Instead, they did the noble and right thing and were upfront with me. read more

Quality Foundation has replaced piers and beams at 6 homes that I manage and 1 that I own. I am a property manager for over 25 years and have to say Quality Foundation is the best Foundation company I have worked with! I have previously tried 4 other foundation companies and been either ripped off or very disappointed. Quality Foundation's steel piers with welded U hangers for the beams is a superior product compared to other companies. Simon and Juan are professional and responsive to all issues regarding their work. Their pricing is very competitive and fair. They are up front with the limitations a building can be leveled. I have been very happy with their work and have recommended them to other property management companies and friends. Besides piers and beams they have also replaced the skirting around the houses. They do very nice work! read more

We hired Quality Foundation Repair to give our pier and beam house an update before our new windows, doors, and siding get updated next month. Our floors were bouncy and items on our shelves rattled along with our old windows as we walked across our 70 year old house. I received bids from 5 companies, and several all came in with a similar plan to make our house foundation more solid. The bid I got from QFR had 4 more piers and an extra run of beam than all the other companies, and my initial thought was that the extra work wasn't needed. As a very experienced DIY/builder/engineer, I didn't think the extra piers and beams were needed, but after a discussion under our house with the Project Manager, Juan Guzman, I completely agreed that the extra piers were essential. Even with the 4 extra piers compared to the other firms, QFR was only slightly higher than the low bid. An apples to apples comparison with 8 piers, like all the other companies had, would have put QFR as the low bidder by a significant amount. The crew did a great job and addressed concerns that I had on a few items. One being a waterline that needed to be relocated rather than notching out the structural beam that was going to interfere with it. I was able to move the waterline the evening before the crew came back to finish the job. The dirt that came out of the footing holes was distributed evenly under the house which will make my life much easier for any future work that I have to do under there. They left our house in good condition and much improved! I highly recommend QFR if you need foundation work. Thanks Juan, Simon, Matthew, and crew for the great experience! read more

These guys are great! We had issues which made us suspect foundation. Oliver came and checked it out then told us our slab was perfect and the issue was the beams. We also saw evidence of an old leak. Oliver assessed it was very unlikely to be due to the slab, based on the evidence. Not many foundation firms are this honest. We had a different firm quote us a lot of money to "fix" this slab. And more yet to fix the leak. Can't say enough in praise of the honesty of Quality Foundation. This will be my go to firm from now on for slab work. Bravo Quality Foundation! read more

I found Oliver to be knowledgeable and honest. I give Oliver and Quality Foundation Repair my highest and unqualified recommendation. Let me explain. Oliver Johns with Quality Foundation Repair consulted with me twice regarding foundation work to a small office building that I own. The first visit was to evaluate my property to write an estimate. Oliver e-mailed the estimate to me within a day or two of his initial visit to my property. The reason Oliver came by the second time is because I couldn't be present when he evaluated my property for his estimate. On the second visit, Oliver came by to visit with me about his estimate and the unique circumstances pertaining to my property. Oliver's conclusion was that because of the unique circumstances of my building, it would not be cost effective to level the foundation of my building. By this time, Oliver had invested at least four hours in evaluating my property and consulting with me. His estimate was $21,000.00. He could have easily told me that I needed his services so that his company would earn the $21,000.00 fee, but that is not what Oliver did. Oliver told me the truth even though the truth--leveling my building would not be cost effective--was adverse to his interests. How often to you find that kind of an integrity? The next time I need leveling to a property that I own, I will, without hesitation, call Oliver and Quality Foundation Repair. read more

Simon and his crews are skilled and reliable and totally trustworthy. We've unfortunately needed his services quite a bit in our home and he's always fair and honest. Highly recommend Quality Foundation Repair! read more

I was very happy to find QFR reviews online. I just left them a message, and immediately my phone rang. So I can tell from my experience this company fixed the issue others mentioned - as my call was returned immediately. It was Friday, and they were able to send Marco to our property on Monday morning. We had several cracks in the walls in multiple levels. Marco evaluated everything, including the elevation, and said we don't have a foundation issue. There were several cosmetic cracks on the basement of the house and it was only cosmetic. He said our house for the age (built 1985) was in a great shape and we should not be worried about foundation, as it was built on giant limestone. He was very knowledgeable and excellent communicator. Salute this company for such explicit evaluation and super quick response. read more

Highly recommended, great service and work. Recently had Oliver and his crew perform some complex work, and Oliver made the experience as painless as possible. Starting with clear, honest assessment of current state and recommendations. Then constant updates of progress, risks, pros/cons of every decision etc. Great company to work with, head and shoulders above others that I evaluated, thanks Oliver! read more

Very timely and easy to work with. When problems came up they fixed them and worked with us for the best solution forward. Highly recommend Simon and team! read more

These guys did an excellent job replacing the entire foundation of our old Hyde Park home, and lifting it 16". They removed an old chimney in the house as well. I was very happy with their expertise and honesty, and their communication through the process. We now live in Houston and need to do the same thing - wish they worked here as we'd hire them instantly. Thanks Oliver and Simon. read more

The reviews here for the company and Oliver seem quite well deserved. We got a super fast response and easily scheduled appointment. I was lucky enough to not have to have major work done but was so impressed with the knowledge and professionalism of this company, I will be sure to call again if I ever need foundation work done. read more

I haven't dealt with any other foundation companies, but I can't imagine it gets any better than this. I bought a 1950's pier and beam home that needed some adjustments (joist work, fixing a few of the piers/beams, and general leveling). No home will be perfect after adjusting the foundation, and I'm inclined to believe you notice a lot more after the job, but Simon even sent people back out to make minor adjustments a couple weeks later. Considering the age of the home, there was very little interior damage (minor drywall cracking and a few problematic floor boards). The price seemed reasonable and Simon was very quick to schedule and complete the repair. read more

If you have a pier and beam foundation you should definitely give Simon a call and have him suggest improvements before things get too far out of whack. My house was built in the 1940s on soft clay soil. The previous owners had installed cheap concrete piers that were so flimsy that they soon started to tilt at odd angles and some even developed severe cracking issues. Needless to say, healthy piers should be perfectly vertical and solid, so I was in trouble! While searching for help I found Simon's website which details his intense focus on pier and beam foundations as well as his innovative method of creating replacement piers. Instead of replacing common concrete tube piers with the exact same thing (like most foundation companies want to do) he custom fabricates steel piers that bolt directly to your wooden beams with iron brackets. The steel piers sit atop a generously reinforced concrete footing, further adding to the stability. After having a few detailed conversations with Simon I felt very confident in hiring his team to fabricate 10 steel piers and adjust the entire house back to level. The work was performed quickly and efficiently while taking care not to cause damage to my interior walls and tile during the leveling process. Not an easy task! Thankfully his crew knows the magic behind minimizing such cracking. The crew also cleaned up the yard as best they could be expected to. Removing the existing concrete piers creates a bit of unavoidable dust and debris. Simon is very friendly and goes above and beyond to make sure he's answered every question before, during, and after the work is performed. I'm very happy with my newly reinforced foundation and feel that I have invested wisely in a long-term solution. read more

We had some plumbing repairs & were advised to get our foundation checked. I was afraid that we had some major foundation issues to deal with. I went to Yelp and found Quality Foundation Repair at the top of the list with a 5-star rating, so I called just them. Sherry scheduled us right away for the very next day, and Oliver called me within 10 minutes of my initial call to ask some questions. Immediately I felt very confident that he would be able to get our foundation issues addressed. He showed up on time for our appointment & took measurements, and fortunately found that foundation was just fine and wouldn't need any repairs. I would call them again in a heartbeat if I had to address any foundation issues. I highly recommend them as I know they are professional, honest & explain everything clearly. read more

My fiancé and I just purchased our first house in January, and we were told by the inspector that foundation work, while not urgent, would be a good idea. The house is an older one (built in the 30's), with a pier-and-beam foundation featuring cedar posts. While the doors shut properly, there were several cracks in the drywall and some visible unevenness in the floor. We wanted to get the floors refinished and the walls painted, but we figured it would be a good idea to have the foundation looked at first. We called Quality Foundation Repair on Friday, January 12th, and Oliver was able to come out to do an inspection on the following Monday, January 15th. He let us know that the foundation appeared to have been repaired on an as-needed basis through the years using a variety of methods of equally variable durability (the word "patchwork" was used). He was able to explain in a way that managed to be both sufficiently thorough and concise exactly what our foundation was doing and why it was doing it, as well as how it was affecting the structure of our home. He was then able to tell us exactly what he estimated would be the best way to proceed. His recommendations seemed reasonable to us, and we decided to do exactly as he advised. Oliver had a quote over to us on the afternoon of the same day, and let us know that he and his team could start on February 2nd. For the duration of the repairs it rained almost every day which prolonged the process beyond the estimated time, but Quality Foundation Repair still managed to be finished by our move-in date which meant the team working at least one Saturday. Oliver was in contact a few times a week to keep us updated on any new developments and to provide us with a current estimated completion date. His frequent contact made the whole process very low-stress, even when his team discovered some creative electrical decisions made by previous residents. The floors are now noticeably more even, the skirting is beautiful, and we've had the drywall repaired with the knowledge that we won't have any problems with foundation settling anytime soon. It was really a pleasure to work with someone so knowledgeable in their field and so committed to excellent work. I would work with them again in a heartbeat, but I believe they've ensured that I won't ever need to. Definitely contact these guys for your foundation questions, concerns, and crises. read more

Very professional and knowledgeable! I would highly recommend them to anyone who needs their foundation evaluated. We bought a house recently in the Austin area and some "red flags" came up on the inspection. They sent Oliver Johns out for a free estimate and he went over every aspect in detail that was easy to understand of the concerns that were written in the inspection. In the end, he gave his honest opinion on what we should do. I will be using this company without hesitation for any foundation issues we have. read more

Oliver and Simon are genuinely nice guys. I needed some concrete skirting around a portion of the house, and the crew they sent did great work. They were quick and neat, making sure the area was cleaned up after the job was finished. Juan created an access door that's attractive and sturdy. For all their time and effort, they were very affordable. read more

This review deals with just the free consultation they provided; I'll give another one when we have the actual work done on the house in a few months. We have had a crack in our foundation since we bought the house, which structural engineers were not concerned about. Nonetheless, I felt it was a bit wider than before and a crack in the drywall much more noticeable than in the past, so I called on a Saturday (knowing they were closed). First thing Monday, a nice woman returned my call and set up an appointment for Marco to come out to our house and evaluate the foundation. Marco sent a confirmation email, called before the appointment to confirm, and showed up on time. He spent about 45 minutes doing his evaluation, then fully explained the issues our foundation has, and why a structural engineer's opinion was different. He was super nice throughout. Marco told us he would send cost proposals of two options we could pursue by the afternoon, and we received those when he said he would send them. He promptly returned my call to discuss follow up matters and is looking into additional concerns and questions we had about how and when the work could be performed. I was extremely stressed about this whole process, but he made me feel a little bit better despite it not being great news. At then end of the day, we will be having some moderately costly work performed by this company relatively soon - I'm not entirely sure if we could get it done for cheaper, but just the great customer service makes their proposal worth it. Sometimes you can just tell that a company has decent folks, and Marco definitely came across as one of them - I highly recommend this company if you are concerned about your foundation. read more

Simon Wallace, owner of Quality Foundation Repair, stands by his work! My home is an older home with pier-and-beam footings. Simon fixed a problem I was having with my sunroom where I couldn't lock my back door about 18 months ago. At the time, he recommended a more comprehensive repair, which I couldn't afford. So, Simon made a less expensive repair that would achieve the immediate goal of being able to lock my door. Recently, the misalignment reoccurred. When I called Simon, he was more than happy to come over right away. He made whatever adjustments were necessary at no charge so that I could once again lock my back door. Simon is always so polite and professional! It's always such a pleasure to deal with him! read more