I recently hired Ardmore Windows and Doors to replace 18 windows in my home, and while the sales…read moreprocess started off strong, the rest of the experience was incredibly disappointing. To begin with, the sales representative was punctual, knowledgeable, and thorough. He clearly explained all the window options and helped us choose the style we wanted. Unfortunately, that is where the professionalism ended. One of the most alarming issues occurred during installation: a window was either dropped or thrown from the second floor onto my front lawn, where it shattered. The crew made no attempt to clean it up. I only discovered the shards the next day while outside barefoot with my toddler. I spent hours picking up tiny pieces of glass myself. When I raised this with the project manager, he didn't apologize or show any concern--he simply offered $100 off for my "time." Beyond that, the overall project management and execution were riddled with issues. I had to review the order sheet at least ten times because the company repeatedly made mistakes--wrong quantities, wrong styles, wrong hardware. Even after all of that, the final order was still incorrect. I requested that the new windows match the existing styles (e.g., 6 over 1, 8 over 1), yet this was ignored, and we only realized the error during installation when it was too late to correct. They also installed two top sashes in one window and acted as if this was normal. Their explanation was that "owners ask for ridiculous things sometimes," so they didn't question it. This was the only window of the 18 installed incorrectly, yet I was the one who had to push to have it acknowledged. The hardware situation was equally unprofessional. They installed mismatched pieces--gold locks with nickel lifts--because the hardware we selected was "out of stock," but they never told us. When we asked for replacements, they simply handed me a catalog and told me to choose new ones, offering no guidance, even though only one alternative actually worked with the holes they had already drilled. Another major issue involved the window screens. I requested screens for all windows in the original estimate, and this was clearly documented. Despite that, no screens were installed. Their excuse was that "homeowners don't often want to open their windows." After the mistake was pointed out, they installed makeshift screens that don't fit properly and are extremely difficult to remove and replace--clearly not the correct screens for the windows we purchased. The job, which was supposed to take a few days, dragged on for weeks due to unfinished work, installation errors, and repeated reorders caused by their own mistakes. Some of the work is still unfinished. I would not recommend Ardmore Windows and Doors to anyone. Unless you want to act as your own project manager, clean up after the crew, and still end up with results that don't match what you paid tens of thousands of dollars for, look elsewhere.

Why replace a window when Ardmor can fix the one you have. Great service, Great work, all at a…read morereasonable price. Thanks Ardmor Michael Colombo

This review is on behalf of my parents who do not use yelp usually but wanted to express how great…read moretheir experience was with CKG Contractors: We are extremely pleased with the job that CKG Contractors did for us this week at our home in Cedar Grove, NJ. We had 3 roofs to be replaced, the main house, the standalone garage, and a flat roof, part of an extension to the house. The job was projected to take 2 days, but they finished in 1, promptly starting at 7:30 am and not leaving until 7 that night. Crews kept moving in and out all day to do different parts of the job. Mark was great to deal with and worked with us. The crew was hardworking - worked quickly but carefully, made the necessary repairs and made sure to clean up all the debris. The roof looks great! Very pleased. We highly recommend! Mark and Rhoda L.

I had lost some shingles & there was some roof damage around a vent pipe as a result of some heavy…read morewinds. CKG were very responsive, got back to me quickly, had someone come asses the damage & give me a quote. The following day they sent a crew out. They quickly fixed the issues & also nailed down some other shingles that had started to lift. Quick, efficient & a well done job. Also reasonably priced. I would recommend CKG & would definitely use them again.

Had a window emergency, words I never thought I'd say, but in about 60 minutes, my Problem was…read moresolved! Quinto answered and sent his tech right away. The Tech was personable, quick and efficient. Thank You Unique Glass for saving the day!

I am really impressed with the job Unique Glass has done! Quinto, Yaz and his crew did a remarkable…read morejob replacing my living room windows. Not only were they knowledgeable, they were also friendly, thoughtful, humorous and professional! I highly recommend them and I'm looking forward to hiring them again.

It is with great enthusiasm that I write a review about Monk's Home Improvement. After being highly…read morerecommended to use Monk's services by a family member six years ago for their superior painting and home renovation skills, I instantly felt confident about their reliability and trustworthiness by the level of knowledge and communication (by the in-house team as well as the in-the-field team) all throughout the bathroom painting and sink/countertop replacement project. I would absolutely recommend Monk's for home renovations of all shapes and sizes. Monk's is the only place that I would turn to for any type of home remodeling project. Since the original work, I continue to use Monk's from projects small to large, such as backsplash replacement to casement window and door replacement to laundry room renovation with design, as well as a gut primary bathroom renovation and design. After all of the work was completed, I literally was blown away by the skill level and professionalism on every aspect of the job -- not only from the contractors who performed the work (Diego, Mainor, and Maurico), but also Maria, the talented Estimator; Nelson and Jim, the superior Project Managers; Denise, Casey, and Cortney, the amazing Designers; Mike, Windows & Doors Expert; as well as Kathy, the lovely Front Desk contact at the Morristown Showroom.

Review long overdue - I used Monk's to perform an incredible amount of work on my house before I…read moremoved in. They refinished and stained the floors, redid all the paint throughout the house (inside and out), replaced all the windows so that they actually open and close, let's see... there was more, but it's been so long! I haven't had to retouch anything in many years, and I am now consulting with them for more improvements. Very professional and open, honest, and looking to help you find your balance of value and quality. They are my first choice to come back to any time I have work to do - I note they don't do _everything_ I'm looking for (they'll redo my deck but not the walkway leading to it?), but for what they do, I trust them 100%.

I had an installation of several windows completed yesterday. I couldn't have had a better…read moreexperience. The windows, of course, are great. I can already feel the difference in the house. Our installers, Shane & Mike were fantastic. Arrived on time, were very courteous, and went about their job with a fervor. They were obviously very experienced and competent. When they were done, they went over everything with us, and when they left, with the exception of the windows, it was like they were never here, the cleanup was complete. I will be having more windows replaced in the future and, even if I have to wait, I will definitely request Shane & Mike be the installation crew. I must add that the entire situation, from the sales rep, Andrew Pras, the office staff, through to completion was very pleasant, informative and comfortable.

I had previously have Home Depot come in for a quote on changing a pair of broken windows. The…read morequote they provided was 4.5k for a pair of windows Low-E4 SmartSun HeatLock with frame, labor, and no tax included. The windows were made by Andersen. Then the next day I had Renewal By Andersen come to give me a quote and the quote on the same windows and material was approx 8.5k. Same material, same qty, frame, labor, not tax, etc. The seller was trying to up-sell me with features that I didn't need. And he showed me couple of samples trying to show by should we do it with them and that why to choose low-E4 and stuff. He used a heat meter and a heat source and couple of glass material in between to show how the glasses would insulate the heat and lower the bill during the seasons. Then I took the heat meter and walked outside to show that it wont get that hot except when you are near the sun and the seller tried to change the convo to another direction. Then he tried to pressure me to make decision right away to get 5% more in discount. The seller was also trying to persuade me to choose them and not to do more homework after meeting him. I hate those sales tactics, especially having done the homework beforehand... Also, the seller and I went through outside walkthrough and he pointed me that all the vinyls are from heat expansion and dissipation from the wall to the vinyls. In my mind they are more like wear and tear and a change in tape should be able to do the job just fine. And the seller kept up-selling me their services. From that point on, it made me realize they were not honest at all and shouldn't use their services... The next day I called Andersen, which is their parent company and inquired on the sashes and they told me that even though they are their parent company, Renewal By Andersen makes different type of windows and not the same as Andersen. And the seller didn't disclose this but instead said their windows are made by Andersen, and neither they recommended to obtain the sashes replacement. Having explore all the options with all the parties, the best option would be to buy replacement directly from Andersen themselves and if you are handy then do the changes yourselves... Definitely NOT recommend Renewal by Andersen, and would recommend to do your homework thoroughly ahead of time and consult with other alternatives like: Home Depot, Andersen, and other before moving forward. In addition, read other review in Yelp and Google and you will see their underhanded tactics and it is not just me but with most of the customers...

Our first time buying windows, we spoke to lots of folks, but couldn't ignore all the reviews we…read moresaw on Yelp. We are glad we didn't, as Turab was really the best, without any comparison. We had a budget, and he helped us keep to it, but he really went above and beyond that. Other vendors told us there was no way to keep the 130 year window moldings, but Turab not only helped us keep them, but had so many neat tricks to improve our restoration project. Other vendors just gave us offers against our project scope, but Turab explained to us the dynamics of different windows in different parts of the house and what types worked best and saved us money. He made custom moldings for our cellar windows. He also helped us out to stop a fly tipping incident one day when we were out and not able to deal with it ourselves. And when it was pouring with rain and our basement flooded, he went outside and took a really long and hard look and told us what the problem was. We got it fixed the same weekend and never had issues since.

Came and did a the job MUCH CHEAPER than any any one else. Did a GREAT job, and more than we had…read moretalked about... and would only take the $$$ we originally talked about. Can I give 6 stars... who do I talk to about that????

Awesome service, customer care, and quality work. The job was clean and very professionally done…read more Highly recommend Volodymyr to take care of all your glass selection and install needs.

Vladimir and his team are awesome! Incredibly honest, professional, very reasonable prices, on time…read morewith outstanding follow up skills and delivers exactly what he promises. Glass Diamond was a rare find and an absolute pleasure to work with.

A&J Window repair is one window repair company that you MUST use if you need window repairs. I…read morelive at 650 Victory Blvd in Staten Island. I moved into my apartment in April of 2017. My breakfast room window, which is next to the fire escape, has been broken since the day I moved into the apartment. The super tried to fix it over the 6 years that I've lived here; however, it remained broken and dangerous. Fortunately, Altin and Egli, who are employed by A&J, came today and fixed my window. They even went throughout the apartment, checking all of the other windows to make sure there were no other issues. Altin and Egli were kind, respectful, professional and efficient. Their boss, Reggie, who owns A&J called to check to make sure I was satisfied. A&J Window Repair is EXCELLENT. A must for anyone who has window repair issues. Dr. Ramona Brockett

We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!