This is a great Bed and Breakfast. Everything was very clean and well stocked. Lisa is a charming,…read moreSouthern lady with the gift of hospitality. We stayed in Suite 1. I was pleasantly surprised how much room there was. The views of town square were nice, and it was quiet. I would definitely stay here again.

Stayed here when we visited my sister. This place is amazing. It feels like walking into your…read moreapartment, and the owner was so welcoming. Slept like a baby in the bed, and finding the OJ in the fridge the next morning sealed the deal of this being one of the best away-stays I've ever had. Lisa is the best.

I am a travel nurse and am a titanium elite member of choice hotels. I have stayed over 100 nights…read moreat choice hotels across America Here is my review of this hotel. Let's start with the bad. The water wasn't very hot/ more luke warm. They ran out of food the second week i was there for almost a week. The guy went to the hotel next door to borrow food for breakfast. Now the good. The room was clean and spacious The bed was comfortable Never saw any bugs Hotel is in a good location/ close to stores ect The folks who work there are very nice and helpful especially Ryan/front desk and Patricia/kitchen There is always someone at the front desk. My room key never deactivated. The pool is indoors and heated. I would highly recommend this hotel.

Staff very friendly. Room clean and bed comfortable. Split air very noisy. Common areas need…read moreupdating and cleaning. Breakfast was not good. For the price a good place to stay.

This place is definitely a ripoff. We had reservations for 3 rooms for my family and another…read morefriend who had talked to Brian there to get our reservation had four rooms. The Sunday before we were to be there on Friday an Indian guy called me and said they would not honor our reservations. The person at the motel had made a mistake. Tried jacking up the rates. We canceled. After seeing the place glad we did. I have slept in barns that was cleaner. What a ripoff

Title: Avoid at All Costs - 14 Days of Filth and No Housekeeping…read more Staying at the Best Western New Albany, MS was an absolute nightmare. I'd rather camp in a parking lot than endure that again. No housekeeping for 14 days. Despite putting the service sign out daily, I was left to buy my own toilet paper, take out my own trash, and even vacuum my own room after cockroaches - because apparently, DIY housekeeping is part of the Best Western experience here. After escalating my concerns to the manager after 8 days of kindly requesting a clean towel and taking out my own trash, he graciously let me switch rooms (thankfully no rust stains this time) and gave me a $50 discount for that night, which didn't even cover the mattress cover I had to buy to hide the mystery stains on the mattress in the first room or the slippers required to keep my feet and socks from turning black on the carpet. Oh, and don't forget the brown, sediment-filled water that came out of the tap. I had to get bottled water just to brush my teeth. This isn't mentioning the broken fridge, construction noise, broken equipment in the gym and business center. Those are minor inconveniences. It adds to a wholistic nightmare. The cockroaches were a delightful bonus. If you're thinking of staying here, reconsider or bring your own toilet paper and vacuum. I could also save you the trouble and will happily lend you a tent.

The first impression was not the best. Night checkin was an arrow pointing around the corner to a…read moreboard in a window with a hole in it. But it was 11pm and I just wanted sleep. Staff was nice, building terrible. Finally got to the room: My fist thought was "I feel like I've seen this room on an episode of Cops" -Two hinges on door for easy breaking in to issue warrants. -Towel so rough I don't think I would use them to dry a car. - Shower was warm at best (should have used coffee pot to heat water). - Melted carpet in the shape of an iron on the floor. Window curtain didn't cover window fully and wasn't attached by all of its wall mounts. - Breakfast was a better selection at the dollar store. My last Days Inn was not a good experience either. Guess this is the way they are now. And I will never stay at Days Inn again.

It was pretty late when we arrived, the lady at the front desk was not at all happy for us to be…read morethere. She was very difficult to understand, and deal with. She was incredibly rude to my husband and shook her head at him while he was filling out paperwork for us to stay the evening. He was less than thrilled. Our room was on the second floor, and the outside staircase was less than safe and sturdy. The first thing I noticed was the stain on the carpet, and the rust stains on the tub. The curtains didn't fully close, and any onlooker could easily see us, the ceiling had mold stains, and the basket with the coffee and soaps was soaked before we even touched anything... The air condition unit didn't work either. This place is not worth your time, or money.

Just recently built, this is a brand new hotel just opened in September of 2020. Because it is new,…read moreit has new updated hotel furnishings for 2021. So, if you want to stay in the newest hotel in the Memphis area and see what it is like, stay here. New features: it has a sliding door for the closet unlike I have never seen before. If you slide to the left, it closes off the bathroom. The shower is half open which you go in and stand behind a glass. There's no door. In the King Suite, there is a couch that is big enough for someone to make a bed out of. Big flat screen tv is attached to the wall. All the lights are new 2020 updated lighting. Anyway, I used my Choice Hotels App to stay here for free. It only costs me 8000 points. Considering this is a $90 night hotel, I got a good deal. I walk up to check in, tell them I have a reservation and give them my name. They say " you using your points? " and I say yes. Then, they ask the most annoying question which I hate hotels to asks me. " What brings you here". What a nosy question. Why can't they just give me my digital key so I can go. I enjoyed my hotel stay. The room was real nice. In fact, I think this is the best hotel I have stayed at. Everything is new and clean and updated in today's society. Yes, I highly recommend this hotel if you stay in the Memphis area. It's worth driving a little out of your way if you ask me.

What I Didn't Like About This Hotel…read more Unfortunately, my stay at this hotel was extremely disappointing. From the moment I arrived until the time I checked out, there were numerous issues that negatively impacted my experience. The staff was very rude and often unavailable when assistance was needed. There was rarely anyone at the front desk, and when I needed help, I had difficulty reaching someone. I called the front desk from my room five times before anyone answered. When I finally spoke with a staff member, I explained the concerns I was having with the room. He informed me that he would come by at 7:00 a.m. the following morning to inspect the room and address the issues I had reported. Unfortunately, I never heard from him again. No one followed up, and there was absolutely no communication regarding my concerns. Upon entering the room, there was only one set of towels provided, despite my children and I being guests in the room. When we went to shower, we discovered unknown hair in the shower, which immediately raised concerns about cleanliness. To make matters worse, there appeared to be old blood stains on the bed sheets. This was both disturbing and unacceptable. The room had several maintenance issues as well. The bathroom sink was clogged and would not drain properly. Only one electrical outlet seemed to function in the bathroom. The bathroom light switch had been damaged, and one side appeared to have been cut or sawed off, exposing visible wiring. If someone was not paying attention, this could potentially be a serious safety hazard. The room phone sat on the table unplugged and completely unusable. The clock was also nonfunctional, with the cord simply wrapped around it rather than plugged into a power source. It appeared as though both items were placed in the room merely for appearance rather than actual use. The toilet emitted a loud whistling noise throughout the night, making it difficult to rest. The pillows were uncomfortable and provided very little support. The bathroom towels were extremely thin, with loose threads hanging from them and visible holes throughout. They appeared worn out and in desperate need of replacement. The elevators were another concern. They felt extremely hot and stuffy, with little to no ventilation. Each time I rode the elevator, it felt uncomfortable and poorly maintained. My colleague, who was staying in the room next to mine, experienced issues with the air conditioning. The unit was not functioning properly, forcing them to leave their room door open after midnight due to the heat. Maintenance did not finish working on the unit until after 1:00 a.m., resulting in loud banging and repair noises late into the night. I was also very dissatisfied with the hotel's payment process. My card was charged twice during my stay. The hotel places a deposit hold on your card when you book the room and then charges the full amount again when you arrive. This was never properly explained beforehand. As a result, I was charged double the amount during my stay. When I attempted to get clarification from the staff, the explanation was delivered in a rude and dismissive manner rather than with professionalism and courtesy. The vending machines only accept cash, which was inconvenient and not clearly communicated. Guests should be aware that debit cards are not accepted. The cleanliness of the carpet was particularly alarming. I never walk barefoot on hotel carpets, so after my shower I put on a clean pair of gray footies. By the time I got into bed, the bottoms of my footies looked as though I had walked through asphalt. The amount of dirt collected from the carpet was shocking and indicated that the flooring had not been properly cleaned. While I did enjoy the waffles at breakfast, the breakfast options overall were very limited. Guests may want to bring their own protein snacks or additional breakfast items if they expect a more substantial meal. The final interaction with staff confirmed my disappointment. When I explained how dissatisfied I was with my stay, the staff member looked at me without any empathy, threw his hands in the air, and walked away. There was no apology, concern, or attempt to resolve any of the issues I experienced. I traveled eight hours away from home because of a family emergency and hoped for a comfortable place where my children and I could rest during a difficult time. Instead, this hotel added unnecessary stress and frustration to an already challenging situation. Overall, my entire stay was horrible. Between the poor customer service, cleanliness concerns, maintenance problems, uncomfortable accommodations, communication failures, and billing issues, I would never stay at this establishment again. If you simply need a place to sleep and leave immediately, this hotel may be sufficient. However, if you value cleanliness, comfort, customer service, safety, and professionalism, I strongly recommend choosing another hotel.

Stayed at the Hampton Inn in New Albany, Mississippi and had a great experience. Check-in was super…read moreeasy with the digital key, which made everything quick and convenient. I also really liked the large selection in their Sweet Shop--lots of snacks and drinks to choose from, which is always nice when you're traveling.

This is your very basic off the freeway hotel. If you need a safe place to stay in a comfortable…read moreroom for one night only this is a good option. Service was welcoming and it really felt like they cared about my visit. The room was a bit noisy being near the highway so keep that in mind. I would look at o tbh er hotels first in future trips but if this is what was available I would stay here again

I don't know where to begin. This is one of the most run down hotels I have ever had the misfortune…read moreof staying at. Unfortunately, I have business in the area and Holly (podunk) Springs, MS is in the middle of nowhere. I have submitted plenty of photos as a picture says a thousand words. DO NOT stay here or anywhere in Holly Springs, MS. Keep driving until you get back to civilization.

This is part of the e-mail I sent to the hotel after my stay here. See the pictures also…read more Owner/Management, How much would you pay to stay in a hotel with dirty washcloths, a patched up toilet that rocks backward when you sit on it, dangling wires from a missing fire alarm, blood or puke on the boxspring, yellow fitted sheets, open/no cover on the light fixture in the bathroom,and mold on the A/C unit blowing at you all night? I unfortunately was desperate to get out of the rain storm and stayed in your hotel that had all of these things as documented in the following pictures. I am demanding a full refund of the $60. dollars I paid on 4/3/2018. I did not stop at your office to deal with this issue as I was livid and it would not have been a pleasant confrontation. And when I checked in I was initially told you had a double room then a younger girl came out and told me she didn't have any doubles. When I told her I'd go somewhere else then, she instantly said she had a double available. I am dealing with you directly and if this is resolved immediately I will not post anything on social media that I am sure would effect your business. When I called on 4/10/20018 to speak to the manager (because i had not gotten any refund) her name was something Patel I couldn't understand her because she did not want to give me her name, she hung up on me then refused to answer the phone the next 3 times I called back. DO NOT EVER STAY HERE!!!! See Tiffany's photos.

WTH has happened to this place? Room is filthy (yes I am still here) the toilet paper holder…read morehanging off the wall by a thread! Run down and gross! I would not complain if it was comped but we paid well over 200 dollars to stay in this dump! Never again! Do yourself a favor and keep on going! You don't want to stay here!

Goldstrike Casino has become an absolute disaster zone under the new ownership. This place has…read morenosedived so hard it's almost impressive -- if neglect, filth, and incompetence were an Olympic sport, they'd take the gold. Nothing works. The elevators have been broken for months, leaving only one in service. It's a safety hazard and a blatant ADA violation waiting to happen. Elderly guests, people with disabilities, and staff are forced to wait for ages or climb stairs while management pretends it's not their problem. Maybe an ADA investigation is the only thing that will finally get them to care. The casino floor? Dead. No payouts, no energy, no life. Machines are tighter than a vault and about as exciting as a morgue. The staff look miserable, clearly beaten down by leadership that gives zero concern for morale or guests. Then there's the food -- if you can call it that. The restaurant and steakhouse are an insult. My steak smelled so foul it was actually nauseating -- like rancid meat and dirty gym socks. It was disgusting, and management usually doesnt even blink. Typically No apology, no replacement, no basic decency. Just indifference. They took the steak off the bill for once but I didnt even eat any of it it was so disgusting. The entire property is dirty, outdated, and depressing. Stained carpets, broken fixtures, and an overwhelming feeling that no one in charge has lifted a finger in months. It's honestly unsafe and unsanitary. Their "1 Star Rewards" program couldn't be more fitting -- because that's exactly the experience you'll get: 1 star service, 1 star cleanliness, 1 star management, and 1 star safety. Goldstrike used to have pride and atmosphere. Now it's just greed, grime, and garbage. This place should be shut down until someone competent takes over.

Very nice hotel! Upon arrival I was greeted at the front desk. The people that work here are very…read morenice and quick with giving your keys. Overall I like the vibe of the lobby. There's a bar in the center (sadly didn't get to enjoy it because I was here to take my MCAT). Everything was clean and it was very quiet. Your room has its own a/c unit which was perfect because I like it super cold and quick. The bed was so comfortable to sleep in. And I liked the layout of the room. Plenty of places to sit/lounge. The desk was movable(on wheels) which was nice so it could go by the window to get work done. The view wasn't the best but I did like the fact that 1. I could see my car from my room since it was in the same side 2. It had shades as well as sheer shades as well so if you wanted to completely block out the sun you could. Or if you want the natural light with a little more privacy (like me) it suits either style. Also it's not far from eating places or Kroger's/Walmart/CVS/Walgreens which was nice and convenient. All in all, glad I chose to stay here. PS. If you wanna know how the breakfast is don't ask me. It was an extra 5.46 to add it to the stay and I didn't wanna chance it‍. But REALLY FOR THAT PRICE OF STAY WHY MY BREAKFAST AINT INCLUDED??

Daily room service. It's a bad deal returning from a rainy ball game to find unmade beds and dirty…read moretowels and no apology. "We don't clean rooms on a two night stay" They won't have to worry about a third night.