I stay at many hotels throughout the year for work, and this Hampton was a great example of what…read moreI've come to expect from the brand a comfortable stay with a hot breakfast and friendly staff. The rooms were clean, which is always one of my top priorities, and the customer service was excellent. A special shout-out to Lisa, who works the evening shift. She took the time to answer all my questions and never made me feel like I was bothering her. When the weather changed and all flights were canceled, I ended up having to stay an extra night. Lisa was just as friendly and helpful the second evening as she was the first.

Perfectly acceptable rest stop…read more As a hotel, it checks all the boxes one looks for in a location. Clean rooms, slightly warm indoor pool, basic breakfast, and a standard lobby with friendly staff. Rooms have a standard amount of wear. Some of the bathroom fixtures were showing signs of damage, corners have dings, ceilings have bald spots and patches, nothing is dirty but everything just has those signs of use. None of it is offensive. with these styles of hotels having the same rough layout, it highlights the minor cosmetic flaws. Beds were firm, pillows were somewhat flimsy, and delivery services refused to go inside to drop off food. But the front end staff were very friendly and hospitable. All in all, it's effective as a close-by airport hotel. Nothing flashy, but affordable and functional. Go in with minimal expectations and you will find just enough to be satisfied.

Pros: Easy to find, plenty of parking for all types of vehicles ( ev also), close to food and gas ,…read moreUber readily available, quick check in, lobby and front desk staff very presentable and welcoming, snack shop if you get the munchies, rooms big, spacious, and clean. Very happy to see 2 tvs w both streaming accessibility, love having a bathtub and full kitchen. There's an indoor pool, fitness room and even a basketball court . My only sadness was I wanted to extend my stay and couldn't due to them being booked. But everything within an hours stay was booked at every hotel! So yes I would gladly stay here again and I highly recommend it.

We stayed here when a family member in a nearby city was at the end of life. The end was…read moreunpredictable so we had to extend our stay several times and also wanted to add rooms for more relatives. Arsad Amer, Asst Gen Mgr was so kind and so helpful for our family during this difficult time. He went out of his way to extend us and add additional rooms for family that flew in for the funeral. We appreciate all that he did. The facilities were great as well as the rest of the staff. Thank you!

This hotel is one of the best I've been! Very clean and spacious! They have a fridge, sink,…read moredishwasher, and microwave for you to use! Check in was great and free parking!

We stayed here bc it was near the airport and had room for five people. The room seemed a bit…read morebigger than an average double with sofa bed, and it had more counter space that seems possible. Turns out counter space is great when organizing the luggage of many people! The curtain you can pull to separate the sofa bed from the regular beds is weird. I can't decided what one would use that for. I appreciate an in room fridge, but goodness this was a large fridge even if you were staying here a week!

Things went downhill fast. The first-floor bathroom was in unacceptable condition with toilet paper…read morescattered everywhere, unsanitary, and so not choice hotel standards. To make matters worse, the bathroom door was missing the inside handle, and I actually got stuck inside!!! I had to use a their makeshift workaround just to get out. The smell in the bathroom was still noticeable as I left and waited in the hall. later, in the bedroom there was what appeared to be "residue" on the headboard from a previous guest, which was extremely off-putting. I ended up cleaning it myself just to feel comfortable enough to stay. Overall, the cleanliness and maintenance fell far below expectations. A choice hotel would be ashamed.

Our first room had dirty sheets and we asked for another room. The second room looked like it was…read morenever swept. It lacked cleaning, broken curtains, breakfast was awful! Just filthy.

What a dump! We stayed here six years ago, and it wasn't great, but it wasn't like it is now. No…read moredishes, no working dishwasher, no breakfast, everything grubby and stained and shabby. Not remotely worth the price. If I could give zero stars I would.

Absolutely horrifi. No dishes, bathroom door was split. Walls are filth. couch was peeling. To…read moremakes matters worse my dau found a blue pill and needle. My husband went immediately to the front desk and they refused to move us. The next morning corporate was called which the lady was very concerned and equally upset as we were. I immediately sent video and pictures and she was adamant that we would definitely be reimburse. Over a month later when my husband called to check on the status of out refund he was told the case was closed stating there were no needl or drugs found in our room. They never addressed the poor condition of the room or the video i sent. video posts soon

We got a room here for a couple of nights (Thursday and Friday) and I have to say, myself and my…read morepartner were pleased overall. The hallways smelled clean, and as did our room. The bed was neatly made, and the bathroom was neatly stocked with toiletries like bar soap, a bottle of 2 in 1, and towels with rags (2 body towels, two hand towels, and two rags). The floors also appeared freshly vacuumed. All throughout staying here, I never felt any impression of anyone having been in before us because it was so neat. There is a few complaints, especially with the bathroom, but not in the ways you'd think. First thing we noticed is how small the toilet is. I mean, low to the floor tiny. And the seat was ungodly uncomfortable. Going on a bathroom break that lasted more than several seconds means you have to get up a little and adjust your sitting or you're gonna go numb in your legs. And the shower, while being clean, was a little small (skinny). Besides the fact I was showering with my partner, the tub's flat bottom only has a little room for your feet. Example: stepping in you're bound to step on the steep curve to the tub as opposed to stepping on the actual bottom, so be careful. I've almost slipped a few times. Last and probably biggest complaint would be the inaccurate prices on google. The rough estimate after tax says on the prices tab that it would be $60-$61 nightly, while we paid two different prices for two nights. Thursday set us back $74.99 + $12.37 tax, and Friday set us back $79.99 + $13.20 tax! I was a little shocked at the up hike in the cost. The rooms are nice and all, but I didn't see a need for it to be so high. There's not even free breakfast here! You are basically just getting your room, and for food you have to pay extra. And you pay a LOT. Room service, which comes from a location separate from the hotel, is extremely pricey. We never ordered anything because of that. But all in all, we're pretty satisfied we chose to be here. It was clean, and fresh feeling. Price is a little steep, steeper than Google says, but not the absolute worst for what you're being given.

absolutely horrid customer service if you book here & are dissatisfied do not expect a refund the…read moremanger is a habitual liar & the rooms have mold & mice running in the ceilings & the carpet had holes in it i wouldn't book here if this was the last hotel on earth

We recently stayed at this hotel and needed their advertised free airport shuttle. The shuttle…read morebroke down the night before our early flight, but Crowne Plaza Cleveland Airport picked up the tab for an Uber. I was particularly impressed with how nice the shuttle driver (Mike) was when we needed a ride back to the hotel from the airport on the late night of Tuesday, February 4th. Thanks again for a wonderful stay!

We needed to be in town for a family visit and opted for this hotel. I only stayed here because I…read moregot a good deal through my airline to get more airline points if I stayed here. Checking in was decent, the lady working the front desk was very happy to help, she also did a nice job taking care of us by giving us new towels when housekeeping didn't refresh out room the next morning after our first night. The property itself it horribly rundown and in desperate need of being refurbished: * It has 3 elevators and one of them worked * The bathroom curtain was stained and the drywall around the tub was patched over more than once, not sanded and re-painted and just left to look disgusting * The HVAC in the room worked, but had a loud squeaky motor and it had to be controlled from the unit itself, even though there's a thermostat on the wall - made no sense. * The carpets throughout were stained and showed hi-traffic and not being cleaned * The lobby's cloth chairs were all stained and looked nasty * There was an exterior door to the lower level which was broken and left ajar * Gutters have come disconnected and are falling off the building * The bed sounded hollow when getting into it and sinking in it I could go on-and-on - Bottom line, I'd never stay here again!

I have never stayed in such a dirty place. My sister and I…read morewas mopping the floor with the towels that they provided for us to be able to shower the towels were black The next morning I went to give the key and the owner was yelling at me because I was smoking in the room last night when I came to book the room because of the storm outside I asked for a room with 2 beds and a smoking room. The clerk gave us a key card and booked a smoking room. The owner was there in the morning.., he was extremely rude. My phones battery was dead. I went to get a charger. That is when i saw that the owner charged me an extra charge of $150 When I called and asked how he came up with that amount ? He said that he didn't care about the credit card companies. He also said as he laughed and said he didn't care who I speak to you (they are just A DISAPPOINTMENT! I WOULD NOT RECOMMEND THIS MOTEL TO ANYONE!

Found a bag FULL of sperm filled condoms and other toys on the BED also had blood stains on the…read moresheets sitting with the fresh sperm on it they do not even clean The rooms

Five stars for this Fairfield off Tiedeman. Easy to access from the highway, 8 minutes from the…read moreairport. Recently built and so nice. Quick elevators, comfy beds, and a big TV. Rachel at the front desk was friendly and helpful. The best part is proximity to lots of places to eat and to the Key Bank fitness path.

Booked a reservation on 12/09/25. Drove from Pittsburgh arriving around 4:00pm. Counter clerk…read moreadvised me they were not honoring my confirmed reservation because they were full and had no rooms. Furthermore she had no solution such as booking us a room in another hotel. She said the manager was gone for the day. Other factors: we are Bonvoy silver members. Our reservation was made with bonvoy points. The hotel is no longer a Marriott owned property. Plaque in lobby says it is owned and operated by Carnation Properties. Got a cancellation email from the manager Cynthia Eckrich sent12:45pm. She blamed our cancellation on an error on their booking system. Can't help but wonder if she cancelled me because I paid in bonvoy points.

Let me start off by saying I'm a Marriott loyalist, I'm a bonvoy member and I'm always chasing…read morepoints. That said, these rooms are tiny! Absolutely small, which someone would expect in an airport adjacent location. We ended up here trying to get closer to the airport, after a trip to Rossford. When I checked in, my Marriott status was not recognized, which is not a big deal to me, it might be a big deal to others. The gym is very small, I would not call it a fitness center as it is mentioned on the hotel details. The bed was comfortable, the pillows were great, and it was clean. I was not offered any bottles of water, which is normal with a Marriott check-in, but I happily bought a few. Front desk staff was very friendly.

Friendly staff Clean…read moreroom Fridge, microwave Large walk-in shower w/ very hot water Large tv Updated couch Black things floating in ice from ice machine - yuck.