I went to Home Depot in Leominster, Mass to buy 2 new toilets for my new home. The service was…read morenonexistent and deplorable. (and that is being kind) There was no one around to help me with questions, finding or lifting the toilets. In the box, they weigh over 100 pounds per toilet.   I had 2 customers that helped me! One helped me put the toilets on the flat cart and 1 to help me put them in my car. I had no help finding the flat cart, (not a regular customer) and was disrespected and insulted right to my face since another customer was cuter than I was... and he chose to walk away and help someone else. The other coworker laughed when it happened. I doubt you were raised to treat people so poorly. There was no one available to help me load my car, a customer saw me struggling and came over to help me get into my car. He then gave me tips on how to get it into my home. Thank you to the strangers. I need to return a couple of items that were not needed... guess I will be going to another HOME DEPOT to get my credit. Never again to the Home Depot in Leominster. If I could give you negative stars I would and will never go back to this store.  I am a female, kind and respectful - is it that hard for others to be the same?

Never have had any issues here. Staff are helpful and they always have what I need! From a great…read moreselection of lawn mowers, Hondas in particular top brand! Can buy pretty much whatever you need for all home projects.

They do not back their warranty promises whatsoever. Their customer service after the sale is an…read moreabsolutely nonexistent and they couldn't care less once they've taken the check.

Very horrible people liars and they don't know how to make trusses you have to keep on looking at…read morethe weird designs they make and when you're address them, they never return the call until it's too late. Gonna be fine in lawsuit for sure against this fucking company.

Huge selection of lumber, reasonable prices, but service was very slow…read more We went on a Saturday about a month ago and there was only one person on staff. Instead of taking customers first come first serve, he bounced between people as they arrived, taking care of anyone who had a quick request and putting off everyone else. I'm not sure why he did this, but he was very pleasant all the while. As a result, we were there for over 3 hours (no lie) when it should have only taken about 30 minutes. It was around 20 degrees too, so we were literally frozen on top of it. There was also a guy and his two kids that were there just before us, and they were still there even after we left. However, he didn't charge us for cutting the wood and apologized for the wait. We were happy with the quality and selection of the wood. Also, the guy was very knowledgeable and helped us to choose the right wood for our project. Had the service been better I would have definitely given more stars.

Steve took a lot of time to help us find the right material for our project, I will definitely be…read moreback.

They should put a sign up that says we don't hire blacks at least so we not to waste our timeread more

From the owner: Thinking about home improvement? Get it at Builders Surplus for less! Whether you're building a new…read morehome, updating a kitchen, or replacing an old floor, do it yourself and save. At Builders Surplus, you'll find awesome savings on first quality products: kitchen and bath, interior and exterior doors, decorative mouldings, and so much more. Max T. Value plus our friendly and knowledgeable staff are here to help you with your remodeling plans, so skip the big box stores, and visit your nearby Builders Surplus in Rhode Island, Connecticut and Massachusetts.

If you desire accountability, this is not the company to hire. While their work is reasonably good…read moreand staff hard working, if something goes wrong the owner will not accept responsibility or honor the warranty. We had a very large job done, and a small part of it went awry due to a staff error, which he acknowledged at one point and then denied. Instead of returning to fix a rather simple problem, but a major eyesore, he blamed us and then blocked our communications. Very disappointing.

Please please don't let these people do work for you they have no clue what they are doing cutting…read morecorners is all they know and get mad when you tell them this is unacceptable I have contacted a lawyer and the attorney general I would give minus stars if I could have I had to stop them from doing anymore damage to my home I've had 5 different contractors come and look at this mess and every one of them told me to contact the attorney general and a lawyer which I have done not to mention all the dust in my home all the way up to the second floor because the plastic kept falling down the worst contractors ever I have called and left messages for days to come and get their tools their trash and their scratch and dent cabinets and they just refuse to I guess too much shame in their face!

We had them out to template a new house job - 4 rooms with granite (kitchen, bar area, 2…read morebathrooms). They only cut TWO pieces correctly out of 8+ pieces! PLUS they broken our master bathroom countertop. What was the point of coming out to measure everything if you didn't cut them correctly? Thankfully, there was an unused slab of our kitchen granite that we used to replace that screw up. Our main bathroom top was a remnant and there was none left so we had to choose a new piece that we didn't like as much. And our master bath has a seam that was fixed but still doesn't look right. We complained about the job and while they had given us a multiple job discount to begin with, they only took an additional $100 off the cost for all the inconvenience and delays. Thanks for nothing.

I have an annual project of maintaining my unpaved driveway and have learned from my highway…read moredepartment that hard-pack gravel is excellent for my purposes. I've purchased quite a bit of gravel, especially this year, and have tried a few providers. The very best provider has been Powell Stone & Gravel in Brookline, NH. I passed their Lunenburg, MA location for years during my commute and decided this year to call them. Powell provided next-day delivery of top-quality hard-pack gravel. They delivered it to the precise spot on my property I requested, and their pricing was totally competitive. They are going to be my go-to provider for gravel from now on. The customer service was excellent, helpful, and professional. I highly recommend them.

Two gentlemen helped pull me out of a dock today and cleaned up the icy dock so it was safe to use…read more It's not everyday people go above and beyond. Thank you to these to men it's very much appreciated.