This place was recommended by a friend. During the process or choosing a countertop we were given…read moredifferent information by two different employees (which should have been our first clue) Then in the end after everything was installed we discovered they measured and incorrectly cut the space for our cooktop so our cooktop doesn't sit correctly in the space. We called multiple times to try and have them come out and fix it but never got a call back. Extremely disappointing especially considering the expense of the project.

Why would you go anywhere else? We've used SelvaStone for 13 years now. We send clients there…read morebecause they always produce great results and at the right price, and several days before other companies would be able to. Even of they don't have the material in their storage they will get it. The staff is knowledgeable and experienced, family owned, and easy to work with.

I loved this service my floors look great and my kids are happy. it didint cost much and it looks…read moregreat. I am so happy with my new floors

Don't but from them!!! WORST customer service!! Delivery will be late and won't be complete and…read morewhen you call to ask about it you will get put on hold and left there until you hang up. Good product HORRIBLE place to do business with. BEWARE. Would give no stars if possible.

Go there before Lowes/Home Depot & get a stright board/ lumber. Guess what they will even cut it…read morefor you. In & out no wondering asiles looking for help.

My husband and I thought this would be a great place to get the Cedar for our bathroom ceiling. It…read moremight have been if they ever called back when they said they would. Went in on Saturday, March 30th to order the cedar. He told my Husband, he'd call him Monday with a quote and we should be able to have it by Wednesday. Monday came and went without a call. My husband called on Monday at 4:00 was assured he'd get a call by 9:00 am on Tuesday to let us know the price and what he could get us. No guarantees we could get it all in 6' lengths. We still haven't gotten a call back. No worries! They ended up saving us money by not calling us. My husband went to Watertown for a job and stopped in at F.D Sterrit Lumber Company. They had just sold all the cedar they had, but ordered us some 6' lengths and it is ready for pick up just 3 days later and they called!!

I highly recommend Universal Countertop. I purchased my new Kitchen counter top from them, good…read moreselection, pleasant knowledgeable staff. Nothing was a problem when I wanted to see how the Quartz would layout, I was welcomed to come and see. The installers were amazing too. Friendly and they made the seam disappear. You can even see where it is. I give them an A+ from start to finish. They are located about an hour and a half and you bet I will be going back for both my upcoming bathroom projects

Ordered Silestone Quartz countertop from Lowe's which Universal Countertop installed in June 2024…read more By September 2024 the countertop developed two chips. Universal repaired these free of charge. By December 2024 the countertop developed another chip. Universal wanted $375 for that repair! Given 3 chips in the first six months of use, I have serious concerns about the quality of the material and the quality of the fabrication.

I would like to share my details why I chose Post Road Carpet. I started my search in October to…read morefind the right carpet and right installers for my bedroom precisely 17'x 16.4 " this is a large room. I found a carpet in one of the below mentioned stores: The carpet is from Nourison Homes, Grand Textures Pastures. The carpet runs 13'.9 "meaning there must be a join involved as the carpet inorder to fit the size of the room. This was not going to be an easy project. So, I set out to find a 5-star carpet store with in-house installers. I visited major carpets stores in Massachusetts Danvers, Burlington, Canton, Andover, Wellesley, Wilmington, and the NH Monadnocks Region. I was very disappointed in the carpets stores I visited. The reasons for my disappointment are: A good selection of brand name carpets but installer reviews were 1 -star poor. Many carpet stores contract out carpet installers they are not in house employees and they don't care. Other reasons, sales people did not check if carpet was in stock, yet came to my house and gave me inaccurate measurements asking me to hold the tape measure, then informing me I would have many joins and cross joins in the carpet in addition off the wall quotes, other reasons poor selection of high-grade carpets, Lack of interest in the project, and just telling me you will never find what you are looking for trying to sell me synthetic carpets. I needed to find a carpet store that sold Nourison Home Wool Carpets and had in-house installers from a store that had 5-star reviews: In December of this year, I found Post Road Carpet in Acton, Mass. I called Post Road Carpet and spoke to Zach Thomson a sales representative. I told him what I was looking for and I was in formed they carry Nourison Homes and they have in-house installers. Zach immediately called Nourison Homes and found out this vendor only had 21 feet left of the carpet I was interested in. At this point, I decided to select a different color but same wool carpet from Nourison Homes. I asked for a quote. Zach Thomson came out same day. In hand he had a digital laser measuring device that gave precise 17.4 x 16 measurements of bedroom within 7 minutes or less. In addition, he asked me how I wanted the pattern in the carpet to flow, either vertical or horizontal, and where I would prefer one join. I was immediately Impressed. I received an extremely reasonable quote and I requested a wool pad. So, almost a 2.5-month search for the right carpet, right store and excellent installers I went with Post Road Carpet. And then the surprise,I was informed the color I initially fell in love with came off reserve and they had plenty of the color Pasture carpet available . The store manager Joe was also on hand and confirmed the availability of the carpet with Nourison Homes. I was told allow two weeks for arrival at warehouse. In two weeks, the carpet arrived at Post Road. Now it was up to me to schedule installation date. I called them Christmas week and they said the installers are available December 27, 2024. I was absolutely thrilled. We moved some things to prepare for the install, as I live in a town house and bringing in a wool carpet up 2 flights for a 17.4 x 16 room is no easy task. The turns to the 3rd floor are narrow and I needed 2 bureaus and a king size bed moved by the installers. Two installers arrived promptly at noon. My husband and I were so impressed. In less than 3 hours, they moved the furniture to a small office, they ripped out a carpet that was 25 years old and brought in the new carpet on their back and did all this without any mishaps, no nicks, in fact we did not need to prepare as much as we did because these installers were amazing short of a miracle. I cannot even see the join as the carpet was laid with perfection, The wool pad is so supportive and the insulation of the carpet removes the cold from the floor. I want to Thank Zach Thomson the sales Representative for an amazing job 100% ***** I want to thank Joe the store manager for an amazing job 100% ***** I want to thank the two magical installers, (sorry I did not catch their names for an amazing job 100% ***** This was a huge project my quest lasting 3 months ended with Post Road Carpet in Acton Mass For delivering a beautiful wool carpet as this was all I hope for and more. Thank You so Much, Paula Marshall

The rugs are nice. The installer was nice and professional. The cost was incredibly high!! I…read morecould've done the whole house for 75% the cost if I wasn't new to the area and didn't know better. And if I never have to speak to the salesperson again, it will be too soon! The man talks way too much for a busy customer and I always left the calls feeling anxious to get to the 15 other things I needed to do. Furthermore, the service is less than stellar. I asked for someone to look at a seam a month ago and was told the installer would be out. I was still waiting 38 days and several calls later.

After countless hours of researching on homeadvisor as well as local tile stores, I stumbled upon…read moreTile Source's showroom in Framingham. They had ample selection on site and I was able to find the materials I was seeking at a reasonable price. They informed me that they also provide tile install services and gave me a quote that was far less expensive than other providers I had engaged at the time. I decided to move forward with Tile Source based on their fair pricing and selection as well as looking at photos of completed projects. On top of this, Jackie quoted a one week timeframe to complete retiling of two full bathrooms. Jackie and her team completed the project yesterday. Communication throughout the project was great- responses to any questions I had were quick and Jackie kept me informed on each day's plan. Her team did an excellent job ensuring they left the worksite clean and tidy each day which was of paramount importance to us since we were living in the home during renovation. The project was done incredibly fast without sacrificing quality and came in on budget at the exact amount we agreed upon before starting. I'm looking forward to working with Tile Source and Gulf Coast Flooring (their in-house install company) for future projects and highly recommend them without hesitation.

They upload pictures of their work on their Facebook page... nice work. However... the work they…read moredid in my bathroom is HORRIBLE!!!!!!! The kitchen came out ok. When I tried to explain to them that the grout and tile work they did in my brand new bathroom looks awful and they needed to fix it... they argued with me and said that it was the "Wayland water" fault. UM..WHAT?! So they brought in "their" water and it still looks just as bad if not worse!!!!! Sorry if I do not have a "millionaire dollar" home but my money is still good enough for them to take. Still looking for a reliable tile company.

Great carpet! great installation. I'm on my second round with them and I highly recommend -…read moremeaning this is my second order, a year later, for additional 3 rooms. Dylan is awesome!

STAY AWAY If we could give zero stars we would, Twenty Thousand Dollars and the floors installed…read moreare horrible- Owner could not care less, never even came out to inspect the final job or address the issues TOTAL LACK OF CUSTOMER CARE, ZERO ATTENTION ONCE SALE IS MADE AND CHECK DEPOSITED GO ANYWHERE ELSE!!! Now watch the owner as he plays the blame game and takes ZERO RESPONSIBLITY for a shoddy job!!! All caring employees left this place for a reason!

Run dont walk ! Stay away from this company purchased a slab to have my counters done &' paid in…read morefull !' What was delivered was completely different. He said to me it would cost me more money to give you what you want ? I had already paid. it took me a long time to pick out exactly what I wanted and what was delivered wasn't even close so upset. Haunted everyday looking at what he gave us so dark ... awful !!! He doesn't have the attention for detail to be in the business. He doesn't deliver what people want. He delivers what he wants for his own pocket.

We've used D&M for kitchen and bathroom projects in multiple houses we've had and renovated. They…read moreare absolutely fantastic!