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    Quality Outdoor Services

    5.0 (1 review)
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    5 years ago

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    NOVA Irrigation

    NOVA Irrigation

    4.7
    (25 reviews)

    We recently had an irrigation system installed by Nova Irrigation, and our experience with Jay and…read morehis team has been excellent from start to finish. Jay was extremely responsive, knowledgeable, and easy to work with throughout the entire process. His pricing was very competitive, and he took the time to explain the design and answer all of our questions. I especially appreciated his attention to detail. He designed the system with proper head-to-head coverage and even added a few extra sprinkler heads in areas where he felt additional coverage would be beneficial. He also told us that if one of our hydrangea bushes ends up needing more water, he would come back and add another head, free of charge, if necessary, which shows the level of great customer service he provides. The installation crew was friendly, professional, and clearly experienced. The entire project was completed in just two days, and they did a good job restoring the lawn afterward. Of course the lawn needs lots of water and love after the installation, but it's much better than I imagined. Several neighbors have commented on how good the yard looks and were surprised that an irrigation system had just been installed because the lawn disturbance was minimal. The final walkthrough and system overview were very thorough. Jay made sure we understood how everything worked and patiently answered all of our questions. So far, we couldn't be happier with the service, professionalism, communication, and quality of work. Nova Irrigation has been wonderful to work with, and I would highly recommend Jay and his team to anyone considering an irrigation system. I'll update this review over time as we gain more experience with the system, but based on the installation process and customer service alone, Nova Irrigation has earned a well-deserved 5-star review.

    No Show and Lied…read more Back in March, I called the company's phone number to schedule a spring start-up service for my existing system--an easy job. The voicemail directed me to text the number for a faster response, which I did. In the text exchange that followed, I was scheduled for the service on May 1 between 8am and 12pm. The day arrives, and by 11am I had not heard anything, so I texted back just to confirm I was on the schedule. No response. I called the phone number, there was no answer, so I left a detailed voicemail. No response. I then followed up at 1:40pm with a screenshot of the text exchange from March when the service was scheduled. I then got a prompt reply re-confirming that I was still on the schedule for the day, and that he would check on the location of the technicians. I heard nothing further. Tried called again. No response. Texted again at 3:30pm asking for updates. No response. Texted again at 4:11pm. No response. Multiple additional phone calls went straight to voicemail. The company never showed. I had to make arrangements to work from home so this service could be performed. The appointment was confirmed over a month in advance and re-confirmed the day of the appointment. Now, I have to find another vendor, make alternate work arrangements again, and will be delayed in getting my lawn irrigated this season. This is a dishonest business practice. It is bad enough to fail to show for a job. But it was made worse by re-confirming the day of the appointment that it was still scheduled, still not showing, and then just ignoring communications by text and phone. There was no excuse for this. If there was some problem on the company's end that required the appointment to be re-scheduled, I would have been reasonable. But instead he just lied and wasted my time. I recommend you do not waste your time or money on this business. Screenshots attached as proof.

    Advanced Irrigation & Lighting Services

    Advanced Irrigation & Lighting Services

    5.0
    (2 reviews)

    We were extremely happy with Carlos and Advanced Irrigation and Lighting. Carlos arrived promptly…read moreat our appointment time to start up and make certain our irrigation system was functioning properly. Thankfully due to reliability issues with the previous irrigation company that we'd used we had to find a new company. Carlos showed us how the main irrigation pipe was installed at an angle and basically the irrigation back flow valve was forced into the PVC pipe and the possibility of it cracking under pressure and flooding our basement was extremely high. Carlos did a perfect job of fixing that and solved any other small issues with our irrigation system which is now working perfectly. Everyone from this company has been very professional and responsive. We highly recommend Carlos and Advanced Irrigation and Lighting.

    I contacted three contractors to install a new irrigation/sprinkler system at my house. Out of the…read morethree Carlos Pineda came on top because of his technical understanding, responsiveness and can do attitude. Due to the new patio and retaining wall construction, it was a little complicated install. Carlos and the crew exceeded the expectations and delivered the perfect system with Rachio smart controller on time and according to the plan. Not every contractor was willing to submit a blue print for me to set my expectations. Carlos did that too and was phenomenal in explaining the watering needs for grass and flower beds along with maintenance requirements and options. He used Hunter PgP rotors which are best in industry and not the rainbird. After we needed couple of tweaks to the rotors and he tweaked those quickly. Can't be happier with the system.

    Hydro-Tech Irrigation

    Hydro-Tech Irrigation

    2.8
    (103 reviews)

    I've been with Hydro-Tech for years. They installed my sprinkler system and have taken great care…read moreof it since. Communication has always been topnotch, whether it is over the phone or email. It is easy to schedule a service and the staff reaches out proactively to schedule pre-paid services for routine maintenance. Thank you for a great customer experience!

    Writing I had a new Hydrawise system installed last summer,…read moreand the experience has been consistently frustrating since day one. Within days of installation, I noticed that while the system indicated it was watering, no actual irrigation was occurring. After contacting support, I was told it was likely a wiring issue. I paid for a service call and had additional work done, including new heads installed in one of my zones. Now, at the start of this season, a new issue has surfaced--Zone 2 remains running simultaneously with Zones 3 through 6, which clearly points to a system or wiring fault. When I reached out for assistance, the response I received was disappointing. Before any inspection or troubleshooting, the representative immediately attributed the issue to lack of winterization and stated I would be charged again. This approach is concerning. As a long-time homeowner with a sprinkler system dating back to 2008, I have never encountered these types of recurring problems until upgrading to this controller. Even more troubling is the readiness to assign blame without first assessing the situation. Based on my experience, I cannot recommend this service. The lack of accountability and customer-focused support does not align with the expectations for a professional installation and service provider. I would advise others to carefully consider their options before choosing this company.

    Merrifield Garden Center

    Merrifield Garden Center

    4.1
    (100 reviews)
    $$$

    So, let me tell you about Merrifield Garden centers. I have been to many many landscape and garden…read morecenters over the years. I know quite a few that have been put out of business because of the chain home improvement stores. When you go to Merrifield, you will be bathed in the amazing living variety that can be brought to your home, for indoors and outdoors. The selection is beyond anything I've ever seen, and the staff clearly loves the business. You can browse hundreds of plant and flower options indoors And they also have an amazing selection of patio adornments. The best was my experience today. I needed a garden hose adapter. Sounds simple enough, but this is so uncommon that all of the local chains didn't have anything, and one young man in an orange apron Ron suggested I just get it on Amazon. I stopped here at Merrifield, and they also did not have it in stock. But the gentleman at the counter Suggested that he'd be happy to make one for me if I wouldn't mind waiting for a few minutes. And he jumped into action, grabbing the hose and fittings that he needed and manufactured what I needed for me on the spot. That his old-fashioned service deserves a lot more than just five stars. Please bring them your business!

    I know little-to-nothing about managing plant life and was trying to figure out how to fix some…read morepatchy spots on my lawn. I've heard great things about Merrifield and though I've visited before, I hadn't bought anything. I took some pics of my lawn, some of the current grass/weeds/plants growing and went to their help desk. It was mid-week, so not too busy. Craig was working the desk and so I don't bury the lead... he was AMAZING. I explained what I was trying to do, that I really knew nothing, and though I had done a little research, I didn't want to trust everything I had read/watched. He walked me through my options. I don't care much about what is growing, just that we have good coverage. Clover was something I was interested in. He explained the clover options as well as some low-maintenance grass options. He even spent a lot of time helping me understand about aerating since it was something I wanted to know more about. I decided to go with grass and clover, hoping a mix might balance between lawn and something for the pollinators. As the spots were relatively small, he said I could just hand spread, especially with the clover seeds being so tiny. While prices are a little higher than the big box stores, looking into this, the products seem to be of a higher quality. Luckily my issue was sort of small to start with so I felt it was a good investment.

    Quality Outdoor Services - irrigation - Updated June 2026

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