We bought our new house in Great Falls in February (snow still on ground at the time of purchase)…read moreso we saw it had a sprinkler system, but our knowledge ended there as it was winterized and couldn't be tested. Ever came out this morning, connected up and activated the system, and had all 7 zones up and running in minutes. Great service and a friendly knowledgable guy - glad we have found him!

Jose came out to do a spring restart on my sprinkler system and initially everything was fine,…read moreexcept one of the sprinkler heads wouldn't shut off after he left. I think it might've even been left on for several hours since it was in the backyard and I was working. Seems like he didn't do a very thorough check of things - as most spring restarts Ive had done aren't done in like 20 mins... So I call him and text him that night expecting to get to get a response the next day, which I do and he says he will be by the following afternoon. I ask what time and he says 4pm. He doesn't show and I text at 6pm asking if he's coming. Nothing. He calls me the next day at 9pm saying his phone fell into excavator? Okay whatever - convenient story. He shows back up the following day with another guy - they spend maybe 45 mins replacing a valve and fixes the back sprinkler. He then charges me more than double the original price for the restart. Which makes no sense. He basically messed up the restart and then charged me extra. Dude is not straight up. Don't use them unless you wanna get fleeced and bs'd.

Very professional with an excellent friendly attitude. Very reasonable prices. Best quality…read morematerial.

My lawn irrigation system had a leak and needed general servicing. A's gave me a reasonable…read moreestimate, and Gerson arrived at the stated time to do the work. When it was over, he had repaired the leak and identified and repaired a second leak, and he tested and repositioned all of the sprinkler heads. He did a great job, and I would definitely recommend him.

We were extremely happy with Carlos and Advanced Irrigation and Lighting. Carlos arrived promptly…read moreat our appointment time to start up and make certain our irrigation system was functioning properly. Thankfully due to reliability issues with the previous irrigation company that we'd used we had to find a new company. Carlos showed us how the main irrigation pipe was installed at an angle and basically the irrigation back flow valve was forced into the PVC pipe and the possibility of it cracking under pressure and flooding our basement was extremely high. Carlos did a perfect job of fixing that and solved any other small issues with our irrigation system which is now working perfectly. Everyone from this company has been very professional and responsive. We highly recommend Carlos and Advanced Irrigation and Lighting.

I contacted three contractors to install a new irrigation/sprinkler system at my house. Out of the…read morethree Carlos Pineda came on top because of his technical understanding, responsiveness and can do attitude. Due to the new patio and retaining wall construction, it was a little complicated install. Carlos and the crew exceeded the expectations and delivered the perfect system with Rachio smart controller on time and according to the plan. Not every contractor was willing to submit a blue print for me to set my expectations. Carlos did that too and was phenomenal in explaining the watering needs for grass and flower beds along with maintenance requirements and options. He used Hunter PgP rotors which are best in industry and not the rainbird. After we needed couple of tweaks to the rotors and he tweaked those quickly. Can't be happier with the system.

I have a horse training facility in Marshall, and for years a different company has maintained the…read moresprinkler system that waters our outdoor riding arena. After a series of disappointing communications with that previous company, and a nearly $3000 estimate for some repairs that felt shady, I reached out to Hydro-Tech for a counter bid. Prompt communication right away, and then Phil schlepped out to us in the wilderness only to say that our system was, basically, fine, and no repairs were needed. He saved me several thousand dollars today. Guess who my new irrigation company is?! Thank you!

Writing I had a new Hydrawise system installed last summer,…read moreand the experience has been consistently frustrating since day one. Within days of installation, I noticed that while the system indicated it was watering, no actual irrigation was occurring. After contacting support, I was told it was likely a wiring issue. I paid for a service call and had additional work done, including new heads installed in one of my zones. Now, at the start of this season, a new issue has surfaced--Zone 2 remains running simultaneously with Zones 3 through 6, which clearly points to a system or wiring fault. When I reached out for assistance, the response I received was disappointing. Before any inspection or troubleshooting, the representative immediately attributed the issue to lack of winterization and stated I would be charged again. This approach is concerning. As a long-time homeowner with a sprinkler system dating back to 2008, I have never encountered these types of recurring problems until upgrading to this controller. Even more troubling is the readiness to assign blame without first assessing the situation. Based on my experience, I cannot recommend this service. The lack of accountability and customer-focused support does not align with the expectations for a professional installation and service provider. I would advise others to carefully consider their options before choosing this company.

I bought a medium sized monstera from here a year or so ago. It was well cared for and has been…read moregrowing well ever since! It turned out it was actually several plants, so I was able to split most of them (6 total) into separate pots and gift the extras to friends.

I just like going to this place and walking around 'cause it's so pretty! The staff is really…read morehelpful as well- everyone who works here is definitely passionate about their job!

When I called the office of Pacific Lawn Sprinklers, located in Fairfax, Virginia, a tech named…read moreDave came out and gave me a very complete estimate. It was far more reasonable and detailed than two other companies that I had gotten estimates from. The estimate he gave me was to install a 4- zone sprinkler system, and it included being able to control it with my cell phone. I approved the estimate that was given, and a date was set for them to come out and install the system. I had bought plants to be put in after the sprinkler system was operational, but I was in the hospital to have surgery and then rehab when they installed the sprinklers. They started early in the morning and stayed all day (about 11 hours) to get everything done. I couldn't be at home, but I had my daughter and her fiancee check on their progress in the late afternoon and evening. Then Dave took the time when the sprinklers were installed to show my daughter how to program the different zones with her cell phone, so she could show me when I returned home from rehab. They were thorough, professional, and did a great job. When I got back home about 10 days later, I checked the placement of the sprinklers. I thought that many of the sprinkler heads were too close to the house, so I called Pacific's office. I scheduled a day for the crew to come back out again to move quite a few of the sprinkler heads away from the house. Not only did Dave and a second tech take quite a while to reposition the sprinklers, but they were so very nice about it. They actually listened to what I wanted, and THEY DIDN'T CHARGE ME ANYTHING EXTRA FOR COMING OUT AND DOING ALL THAT WORK ANOTHER TIME! If this company doesn't warrant 5 stars, I don't know who does. I will continue to use them for the service in the spring and the fall because I know they will do an excellent job. Georgia E.

Does not service 22192 (Woodbridge Va) do not understand, maybe a computer glitch…read more Individual answering the phone was polite.

I signed a sprinkler maintenance contract with this company 2 years ago. For the first year, they…read morewere great. Last year was a whole different story. My contract stated that I had 2 service calls- one to do the spring "turn on" and one in the fall for the "turn off". I had to chase them down via emails and calls in October after failing to hear from them for months. A man finally arrived at my home, jumped out of his car, disconnected the sprinkler connection, put it in my garage and left. There was no service call, and he did not check the system. When I told him that a pipe was broken in the backyard, he told me he would fix it in the spring. DO NOT USE THIS COMPANY UNLESS YOU WANT CRAPPY SERVICE. AVOID THIS COMPANY.

Tim arrived at the arranged meeting time to access a problem I had with water seeping into my…read morebasement from water settling after rains at my house. I had visions of a massive reconstruction of the foundation to address the problem. He was refreshingly honest and explained that a simple build up of soil to drain the water slightly downward from it's slope would resolve the issue and that my landscaper would be able to effectively address the issue without major costs. Maple did not do the job because Tim was so completely upfront and honest about the situation. Thank you for your complete professionalism !

I want to acknowledge that since I posted my original review, Campbell Lawn & Irrigation has made a…read morereal effort to make things right. The issues I described in my original review were frustrating, especially the missed appointments and lack of communication. That said, the company has been much more responsive and communicative since then, and they have gone above and beyond to address my concerns. I appreciate the accountability and the effort they've shown. My original experience still happened, but I also think it's fair to recognize that they have worked hard to regain my trust.

Bottom line: this is an incompetent company with garbage customer service, so please do yourself a…read morefavor and don't make the enormous mistake we made by hiring them (twice). This was the second time that we discovered that our sprinkler system was leaking after Campbell worked on it. In late 2023, their poor workmanship resulted in leaks so severe that Campbell had to generate a letter for us to send to the water company confirming that it was their fault that our water usage was so high- and not ours- so that we could ask for an adjustment to our bill. In 2025, we hired them again (I know, shame on us) to do our spring service on April 16th. The next day, we discovered that the system was leaking where Campbell had replaced a solenoid, so we immediately contacted their office to request that someone come out and quickly correct the problem. Their admin told us she would get us scheduled ASAP, but then we didn't hear from her, or anyone else in Campbell's office, for a week. On April 23rd, she finally emailed us to tell us that Campbell was unable to come fix the damage they had caused until May 8th- more than three weeks from the initial job that they botched. We called asking speak to one of the owners, Colby, but no one ever responded. On the morning of the 24th, having not received any response, I filed a formal complaint with the Virginia State Corporation Commission. I emailed the office Thursday the 24th, to advise that we had been trying unsuccessfully to elicit any kind of response from Campbell, and requested again that Colby contact me, as I had worked with him before. Their admin told me he was "in the field" and unavailable. She asked if we would be at home over the weekend so that Campbell could send a crew to fix their work, and I confirmed that we could make ourselves available. A couple of hours later, she rescinded that offer, claiming that they were "fully booked." I called to let her know that I had filed a complaint with the SCC, and she shrieked at me and hung up. After not hearing from Campbell for another four days, I emailed the other owner, Taylor, directly on April 28th to ask him to contact me. He never responded. Instead, their awful desk admin replied to me on April 29th claiming that I had reported Campbell to the "Business Bureau" (I assume she meant the "Better Business Bureau," which was false anyway, as it was the SCC) and that she interpreted that as a change in our "desire to keep the appointment," and asking me to clarify. I asked her AGAIN to have Taylor or Colby contact me, and left both of my phone numbers and my schedule. She claimed, despite their inordinately "busy" schedule, that they were both at a conference, but assured me they would contact me the next day. She then emailed me on the 30th to claim that their travel had been delayed, but assured me (again) that one of them would contact me the following day. Finally, on May 1st Taylor actually called me. I ran him through the entire summary, and he claimed he would get it fixed, and also sent me a follow-up text message claiming that he would be in touch the next day. Anyone who has read this far will know what's coming next: Taylor in fact, did not contact me the next day, May 2nd. Instead, he sent me an invoice for the still-incomplete work. Campbell didn't correct leaks in our system until May 8th, and when the tech arrived, he expressed total confusion regarding why it took weeks to send someone to complete less than 30 minutes' worth of work. Oh, but don't worry- Taylor texted me the very next day to eagerly check on the status of his payment. At this point, I was done chasing him and his company, and sent him his ever-so-precious, ever-so-sought-after check for payment in full, along with a letter expressing how disappointed we were. Save yourself the hassle and don't hire these people. But DM me if you want to see even more details, including the screenshots and time stamps for all the times I tried to get them to actually do their job.