1. Five Stars Irrigation And Landscaping

    1. Five Stars Irrigation And Landscaping

    0

    Chantilly, VA

    Five Stars Irrigation And Landscaping

    5.0 (2 reviews)
    Open 7:00 am - 7:00 pm

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    NOVA Irrigation - Upgraded sprinkler head work charged but not completed

    NOVA Irrigation

    (23 reviews)

    I highly recommend NOVA Irrigation. Jay and everyone from the NOVA Irrigation team were incredible…read moreto work with. They are very professional, knowledgeable, and did a tremendous job on both design and installation. The team was extremely thorough, responsive, and worked very hard in putting together a greatly improved irrigation solution. The irrigation system is now running far more efficiently and provides extremely good coverage. Pricing was very fair.

    No Show and Lied…read more Back in March, I called the company's phone number to schedule a spring start-up service for my existing system--an easy job. The voicemail directed me to text the number for a faster response, which I did. In the text exchange that followed, I was scheduled for the service on May 1 between 8am and 12pm. The day arrives, and by 11am I had not heard anything, so I texted back just to confirm I was on the schedule. No response. I called the phone number, there was no answer, so I left a detailed voicemail. No response. I then followed up at 1:40pm with a screenshot of the text exchange from March when the service was scheduled. I then got a prompt reply re-confirming that I was still on the schedule for the day, and that he would check on the location of the technicians. I heard nothing further. Tried called again. No response. Texted again at 3:30pm asking for updates. No response. Texted again at 4:11pm. No response. Multiple additional phone calls went straight to voicemail. The company never showed. I had to make arrangements to work from home so this service could be performed. The appointment was confirmed over a month in advance and re-confirmed the day of the appointment. Now, I have to find another vendor, make alternate work arrangements again, and will be delayed in getting my lawn irrigated this season. This is a dishonest business practice. It is bad enough to fail to show for a job. But it was made worse by re-confirming the day of the appointment that it was still scheduled, still not showing, and then just ignoring communications by text and phone. There was no excuse for this. If there was some problem on the company's end that required the appointment to be re-scheduled, I would have been reasonable. But instead he just lied and wasted my time. I recommend you do not waste your time or money on this business. Screenshots attached as proof.

    The Best Irrigation System - Rpz 375 back flow preventer

    The Best Irrigation System

    (9 reviews)

    Jose came out to do a spring restart on my sprinkler system and initially everything was fine,…read moreexcept one of the sprinkler heads wouldn't shut off after he left. I think it might've even been left on for several hours since it was in the backyard and I was working. Seems like he didn't do a very thorough check of things - as most spring restarts Ive had done aren't done in like 20 mins... So I call him and text him that night expecting to get to get a response the next day, which I do and he says he will be by the following afternoon. I ask what time and he says 4pm. He doesn't show and I text at 6pm asking if he's coming. Nothing. He calls me the next day at 9pm saying his phone fell into excavator? Okay whatever - convenient story. He shows back up the following day with another guy - they spend maybe 45 mins replacing a valve and fixes the back sprinkler. He then charges me more than double the original price for the restart. Which makes no sense. He basically messed up the restart and then charged me extra. Dude is not straight up. Don't use them unless you wanna get fleeced and bs'd.

    We bought our new house in Great Falls in February (snow still on ground at the time of purchase)…read moreso we saw it had a sprinkler system, but our knowledge ended there as it was winterized and couldn't be tested. Ever came out this morning, connected up and activated the system, and had all 7 zones up and running in minutes. Great service and a friendly knowledgable guy - glad we have found him!

    Hydro-Tech Irrigation - Screenshot

    Hydro-Tech Irrigation

    (105 reviews)

    While I tend not to leave negative reviews, my recent experience with Hydro Tech has been…read moreunacceptable. For context, Hydro Tech installed my irrigation system roughly 6 years ago and I have used their Winterization Service annually at my residence. I went to schedule online, as I have done every year, and found the online scheduling tool, which lists $160 for a 9-zone system (see screenshot attached), however the date shown in the scheduling options did not have a date I preferred, so I decided to call and schedule. I called and was provided a date range that was more preferred and was told the charges would be $175. When I inquired about the price discrepancy from their scheduling tool, I was told that was incorrect. Once scheduled (and paid), I received an invoice showing a Spring Service with no confirmation of dates on the invoice. I called back to inquire about the incorrect service being schedule and also asked about the price discrepancy. I was transferred to their manager (Elizabeth), who did not seem very motivated to provide any level of service. I also inquired about the price difference and asked if they would honor their online price. I was told they would not. At this point, I decided to request a cancellation and was told this would need to go to their accounting department, and then would need to wait a few weeks to receive a check, despite charging my card a few minutes prior. I was also told I would receive an email with confirmation of cancellation. That was never received and I decided to file a dispute with my credit card company. EDIT: Hydro Tech reached out to me today and I spoke with a wonderful lady named Debbie. She offered an apology and provided confirmation that my credit card had been refunded. She also offered to honor the price of $160 that was shown on the website app, however we did discover there appeared to be an issue with the scheduling app that needed to be corrected. I am updating my original review and appreciate the outreach from Hydro Tech (Debbie in particular). While this was an unfortunate experience, the way this issue was addressed afterwards certainly meets the expectation for a reputable company.

    Writing I had a new Hydrawise system installed last summer,…read moreand the experience has been consistently frustrating since day one. Within days of installation, I noticed that while the system indicated it was watering, no actual irrigation was occurring. After contacting support, I was told it was likely a wiring issue. I paid for a service call and had additional work done, including new heads installed in one of my zones. Now, at the start of this season, a new issue has surfaced--Zone 2 remains running simultaneously with Zones 3 through 6, which clearly points to a system or wiring fault. When I reached out for assistance, the response I received was disappointing. Before any inspection or troubleshooting, the representative immediately attributed the issue to lack of winterization and stated I would be charged again. This approach is concerning. As a long-time homeowner with a sprinkler system dating back to 2008, I have never encountered these types of recurring problems until upgrading to this controller. Even more troubling is the readiness to assign blame without first assessing the situation. Based on my experience, I cannot recommend this service. The lack of accountability and customer-focused support does not align with the expectations for a professional installation and service provider. I would advise others to carefully consider their options before choosing this company.

    Community Landscape Services - Residential lighting

    Community Landscape Services

    (10 reviews)

    Tommy did an amazing job for us. We'd give 10 stars if we could. We built a house last year. Tommy…read moreworked with our other contractors to make sure that our exterior irrigation and landscaping desires did not overwhelm our interior water needs. Tommy worked with us tirelessly and patiently as we struggled our way through options and pricing ultimately delivering a high quality system that is exactly what we need. Nothing more. Nothing less. We shopped around and had bids from several companies. The personalized approach and follow through is what sold us on this company. Tommy answered all of our questions (and we were a giant pain), walked the property with us numerous times and worked around our schedules. That is and of itself deserves a full star!!! For what it's worth - we've had our system for a few months now. The customer service is still EXCELLENT!! ! Definitely recommend them!!!!

    Three times the staff randomly chooses a plant inside my edged garden bed to wack! Allium, Plox,…read moreand Globe Thistle from garden centers. Inside the edging they have used a metal blade on polite signs from Etsy to remind dogwalkers this is a gardened bed. They use weed killer next to ruby falls redbud and wack the leaved branches inside the garden bed. As the on site staff that work outside my home and plan the work right out front only speak Spanish I am without recourse except this post!!! I am campaigning with my association to end this contract. I pay almost $300 a month! Why is one plant out of 40 randomly wacked ?? Did you choose deer resistant plants at Merrifield and plant them??? Did you water them? Did you choose Virginia ginger inside the bed as companion support for resurrected Redbud? Did you bring back the Ruby Falls from drought 2 years ago to the thriving beauty it is today ?? I have a job of my own. Thankyou for your vandalism I find on weekends.

    Five Stars Irrigation And Landscaping - irrigation - Updated September 2026

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