I haven't gotten a reply. I'm waiting for a call. We got a call but they couldn't get here until…read moreThursday. We had contacted another appliance repair that was more expensive . We had had prior experience and knew our appliance would be fixed with the other company. !

Dan has always been cordial and professional to us, and let's face it, plumbing projects and…read moreproblems are highly complicated for those for one thing, do not have the ability to get down low on the floor and reach upside down, and not have any concerning issues? We hear people say about pretty much every plumbing contractor is really expensive, but in all honesty, in 2026, it is way too challenging and complicated. Hopefully we can keep our plumbing work in the moderate range?

Showed up with a mask…read more 2 minutes ago Rhino plumbing, which is a newer Battle Creek business, has won my business and will now be my go to plumber. I am so happy I discovered them. I couldn't use my regular plumber because they were booked ten days out. When I called Rhino, they were able to work me in quickly. I spoke on the phone with the Rhino Plumbing's owner Ryan. Ryan is well organized, communicates very clearly, and really listens. He evaluated what I needed and gave me an estimate for having the work done. The Rhino plumber who came out (Randy?) was prompt, knowledgeable, and skilled. He was also courteous. The price was very reasonable and I am very satisfied with the result. I have had no additional problems with that situation. As I mentioned, this is a newer business in Battle Creek. Give em a try. I'm glad I did. I think you will be too

Called for a quote on installing a water softener, I already had, a new faucet which I already had…read morein an outside Spicket. The day they were supposed to be here, got a call 15 minutes before my appointment & they canceled due to a "kid emergency". Rearranged my schedule to be available first thing the next morning. Gentleman showed up, snapped a couple of pictures of my basement, no measurements or anything. Said I'd have a quote by the end of the day. Never heard back. Next afternoon, I Called as to the quote status & was formed by another employee " i'm not Ryan and don't know what his plans are, but he'll get to you eventually". And that "he'll get to it eventually, it's only been a day". I'm still waiting! I have 3 days invested into this company & nothing. If you don't want business, don't promise what you're not gonna deliver. Called a competitor, got a quote over the phone and next day installation (lower than quote too!!!). Will never recommend Rhinos, but sure will recommend the competition!!

Highly recommend. Family 3rd generation plumbing co; rate to find longevity in the trades these…read moredays; reliable, responsive, respectful, effective communication. Love the new deep basin laundry room sink and the new bathroom sink stoppers Hanger Plumbing installed. You are the best!

They were great! Fixed everything we needed! Very pleased! Have recommended them to our family!…read more Would call them again!

Had a mini split installed into our addition. A W Crooks did a fantastic job, and their estimate…read morewas the final cost unlike our addition. Very happy with the mini split unit--heats and cools our 480 square feet very well and quietly!

This company refuses to take responsibility for work installing a faulty sump pump despite me…read morereaching out to the plumber directly. The plumber already came back a second time because he didn't plumb a pipe, and when I had a third incident, crickets until the office texted me that they were not given a chance to resolve the issue, even though I texted the plumber just like before. Why would I wait to resolve the issue by having the same plumber come out a third time for a job that should have been a one and done? Did I mention this all occurred in the span of like four days? The new plumber putting in my system was appalled that this company makes the profession look so bad. The new plumber pointed out correct ways this job should have been handled, and will be who I use going forward.

Called Walter's Plumbing for a leaking bathtub. The guys were honest, the quality of work was…read moreexceptional and they did not take advantage of me being a woman regarding the price. I was previously told that a part could not be taken off and I would need to completely have the copper pipes redone due to not being able to take a bracket off and it would run me close to $700 or more. Walter's came and was able to complete what was previously advised could not be done at a fraction of the cost that was stated. Not to mention... they also do not charge a service fee to come out, where the other company charged $99.00! Awesome company and staff!!

Toilet got plugged this weekend. Heard their ad on WRKR as I'm getting out of the shower so I…read morelooked them up. Only 2 reviews but hey, both 5 stars....didn't notice the reviews were 3 and 6 years ago. So I called right at 8am. Fellow who answers tells me he's not the one who schedules but he would take my information and the person who does schedule would be back to me "shortly" ....Yeah. Three hours later, still haven't called. Sorry but, even a quick call back to tell me they don't want the job would be the professional thing to do. Called Great Lakes and they were professional. Gave me an appointment. I've used them before and they did good work and the plumber was a nice guy....even cleaned up after himself (something many plumbers don't do). Don't know why I didn't call them first. Next time I will.

Dan not only found the problem that we had not, and not only fixed it, but made the system better!…read more He is truly a master plumber.

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

Absolutely love this company. Colton and his crew are knowledgeable, professional and always on…read moretime and keep in contact with you. I have had them to my home 3 times as they have a good neighbor special on the 1st of every month for people that need help and are low on money.

Colton and Brent are phenomenal! I can't thank them enough…read morefor their help in diagnosing and fixing the flooding in our basement. They went out of their way to come ASAP when we called (during tornado watches no less), and then assisted my husband and I with bailing out the water and getting the basement dry again. We had multiple issues and they addressed each of them with haste, while remaining friendly and personable. We had another company come out the night before, but they left without any solution and said they'd come back another day to do a quote. That night the problem got worse, leaving us "swimming" in troubles...pun intended. Colton and Brent found solutions to our issues NOW, to get us dried out quickly and save our belongings. We will be going with their quote for a long-term solution also, due to their prompt assistance. They are top-notch and I am so happy that I was referred to them. Thank you for a job well done, guys. Shout out to Stacy in the office as well, for passing the message along to the guys, and letting them know the urgency of the situation. I feel like this is important to note, as sometimes it is the lack of communication, from office to technician, that impedes great customer service. Stacy made sure that did not happen here. Many thanks, and kudos, to her as well for a job well-done. All-around excellent customer service! Highly recommended!

Great customer service! Advantage has been our "go to" for plumbing & inspections! Highly recommend…read moreAdvantage Plumbing- Thank You!! ~Meadow Stone Apartments, Hastings, Michigan

Had a clogged, 12 inch drain tlle under our driveway. An artesian stream runs from the back hill…read moreunder the driveway to the Lake. As a result of the clog, our driveway was flooded and it came close to flooding our garage floors, Advantage sent to service guys the day after I called, and a separate truck with a huge pump and power spraying capability. They used the up to 8000psi pump to shot a powerful stream of water into both ends of the drain tile. It took about 45 minutes to unclog and clean the tile. They used all of their 400 gallon water tank and did a great job! About $600.