Walked intro clinic Sat. Morn. 5-23-26 complaining of trouble breathing, tickling throat, draining…read moreSinicis. and coughing. I was checked for covid and something else, both negative. Then I was seen by FPN Pauline Dell. After reviewing my information was told to go buy decongestic and drink hot tea for my throat. Now in my past witch happens every year here in the desert and prescribed cortisone and antibiotics. I was denied good medical care. Right now, my wife is in ICU for same problem. Would not recommend this FNP.

I had a very disappointing experience with Bio Family Clinic. The staff was rude and…read moreunprofessional, and I felt like some employees did not enjoy their job or care about providing good customer service. Patients should be treated with respect, but that was not my experience. I hope management addresses these issues and improves the way patients are treated.

Reception staff is borderline rude. Doctor is abrupt, and my after-visit printed summary said a…read morelot of physical exam procedures were done that actually were never performed. The wait time was over an hour. He told me he was prescribing one drug, but when I went to pick up the rx, it was something else. Receptionist checked the chart and said it was correct. I told her again that he had said something else. She said,"Well, what am I supposed to do?" I had to tell her to talk to him. She called back, and indeed, it wasn't the drug he said. Won't be going back. The worst experience I've had from any medical provider's visit.

Dr. Hermenau and his office staff are very polite and professional. My husband recently had a very…read moresuccessful surgery. The office is very comfortable for his patients.

I have been to Dr Rouff for 2 years now With out his shots I…read morewould not be walking He listens to me and fixes what he can He is only a great Doctor Not God

Pain! Took 8 frigging months before he told me he could do nothing for me!!! What a frigging coward…read morePOS!!! All he does is tell you you need another DR???? WHO TELLS YOU YOU NEED ANOTHER DR AFTER 8 MONTHS? THIS ISN'T A DR!!!!

This office cancels appointment because you do not complete the registrations form out online when…read moreI was not told this had to be done. I have been in pain for a while, and it seems like they do not care. They do not even call you to let you know what is going on in person.

I was in pain due to arthritis in my knee. Dr.Henderson asked me pertinent questions and listened…read moreto my concerns. I was impressed with his professional and yet personable communication. The office was efficient and friendly. I am relieved to have found this superb medical care here in Yuma!

Referred here with military insurance for shoulder injuries for rehab. As soon as I signed in, the…read morewait wasn't long until they had me going on my therapy. Very efficient, helpful and friendly the staff was, from the receptionist to the head doctor. The therapy activity area was open bay and sometimes it felt crowded, but there was still space to get things done. When I left, they had just opened another section with an above-ground swimming pool for water therapy sessions. Overhead TV's, a clean bathroom, ample parking, small waiting area....no complaints; I never waited that long for an appointment. On my last appointment I asked the head doctor for copies of exercises I could do; he said I could look them up on the internet and he'd email me what they had on file but he never did. Overall, a good experience. Hopefully I won't be back, though!

A little more information about your injury and what to expect would be helpful. The doctor's…read morebedside manner is a little lacking. He's very short, and it would be helpful to be given more information on your recovery processes. I never had a hard time getting appointments and never waited for an excessive amount of time.

I would like to file a complaint against Officer Garces, M. Badge # 8279. I was at Dr Michael…read moreKeller's office and having a discussion about them denying my medical care due to my inability to pay my co-pay. I was on the phone with the Humana Insurance company trying to settle the situation and see my doctors when the two police office tap me on shoulder and told me to hang up the phone. I told no because I was talking to the customer representative but Office Garces yanked the phone from my hand and hung it up without even letting me said goodbye. He told me that I need to leave the property and said why. I am not doing anything illegal, he said that I was trespassing. He then decided to grab my arm very tightly and forcibly yanking me out. I told him that he was hurting me and he asked his partner to grab my other arm and told me that they will be bringing me to jail for what for asking my doctor to not deny me of medical care just because I cannot afford my co-pay? I never break the law nor have any police record and I never had any problem whatsoever with the police but today, firsthand I experience the horror of police harassment and abuse of authority just like the situations that they show on TV. I thought those only happens in big cities and all but I guess it happens here in small town of Yuma as well.

From the owner: Dr. Keller founded San Diego Arthritis Medical Clinic in 1975. He expanded the practice to El…read moreCentro in 2000, when the community lost its only rheumatologist. He is Board certified in Internal Medicine, a Fellow of the American College of Rheumatology, and a member of the American College of Physicians. Dr. Keller has appeared many times as guest lecturer to medical staffs and to the public. He has served as principal investigator in over 100 clinical trials. Dr. Keller is a longtime supporter - and past honoree - of the Arthritis Foundation. His involvement with the Arthritis Foundation spans nearly 40 years, as a physician and a member of the board of directors. Half a million people in San Diego are touched directly by arthritis, which is one reason Dr. Keller has made it his life's work to care for people who suffer from arthritis, osteoporosis, and other chronic pain conditions. Dr. Keller is a proud husband, father and grandfather. When he's not treating patients, you might find him riding horses or playing his accordion. Dr. Keller is a recommended physician in the Sharp Hospital network, El Centro Regional Medicine network, and the Yuma Regional Medical Center network.

At first I had my doubts about acupuncture. Now I'm a believer in this method specifically for pain…read morerelief. A few months before my primary doctor ignored my questions about back pain and suggested I take over the counter pain medication. Later, my lower back pain spread down to the backside of my left leg. At that time, a pain specialist determined I suffered from severe sciatica pain and surgery was probably the only solution. My pain started in my lower back and radiated to my glutes, hamstrings and when standing it would shoot sharp pain to my calf. Dr. Elise Mankoska knew exactly how to relieve my pain. She was very knowledgeable about acupuncture, insightful about natural ways to heal my body, and reassuring throughout my whole process. Prior to getting acupuncture, I was basically immobile for a whole month without much movement. The only comfortable position was laying on my stomach. My first time coming to Dr. Mankoska, my pain level was a 8 out of 10. She made controlling my pain a priority and did everything she could to help me. She made me feel important and valued as a patient by listening and paying attention to my concerns. After 3 visits, I was almost 90% recovered. After a whole month of severe sciatic pain, I was finally starting to have some relief. I also tried chiropractic care prior to this with no change in my condition. Im glad I decided to try acupuncture. As I continue to strive to be a healthier me, and manage the ways I can control my pain, I will continue to do acupuncture and have regular visits with Dr. Mankoska! Thank you Dr. Elise Mankoska I am grateful for you and your staff & appreciate all your help!!! Top tier service!

This sets the gold standard for chiropractors! instead of a five minute session, often accompanied…read moreby bone crunching sounds, Dr. Mankosa starts by finding out what's wrong and then follows through with a well-thought out treatment plan. Best of all, the treatment is effective! And, to top it off, the staff is very professional, very friendly and a delight to be with. I look forward to each visit and am thankful for each treatment.

I was impressed with the professionalism and empathy of the entire staff. The plan was clearly…read moreexplained, and I felt comfortable asking questions and expressing concerns.The clinic's atmosphere was welcoming and calming, which was particularly helpful during a challenging time. The scheduling process was efficient, and I never felt rushed or pressured during appointments. The support staff, including the receptionists, were consistently friendly and helpful.I would highly recommend Community Pain Management Clinic to anyone seeking effective and compassionate pain management. The dedication and expertise of the entire team made a significant difference in my recovery. Shout out to the manager Cindy.

Great doctor best service. I love this office. The doctor is very understanding and he takes care…read moreof all my needs my pain since I've been going. He has got it under control and managed to keep it under control. The office staff are very nice and the office is very clean they answer the overall great experience.

My experience with Rambel Medical Group and John Guerrero, FNP, was extremely difficult, and I am…read moresharing it because I believe patients should know the importance of advocating for themselves and carefully reviewing their medical records. In October 2025, I lost access to my pain specialist after their office closed following an insurance change. I was instructed by my pain management office to see my PCP to help bridge the gap in my care while I waited to establish with a new pain specialist and to request another referral. I went to John Guerrero, FNP, because I trusted him to help me during this transition. I explained that I was a chronic pain patient and asked about continuing the medication that had been managing my pain while I waited to see another pain specialist. I was advised to discontinue the medication. I was also told that, according to him, opioid therapy in Imperial Valley was generally not continued except for cancer patients or elderly patients. I asked about the referral to a pain specialist because I was still experiencing chronic pain and needed someone to manage my care. I was told that I would be referred to UCSD and that they would contact me within approximately 2-3 weeks. I asked for the referral documentation, but I was told not to worry because they would call me. I subsequently attempted to manage my pain without the medication I had previously been taking. My pain became extremely difficult to control, and I ultimately experienced a medication-related medical emergency involving multiple medications and was evaluated in the Emergency Department. I was subsequently referred to a Suboxone clinic. I explained that I believed there had been a misunderstanding about my situation, because I was seeking appropriate treatment for my chronic pain and had not been seeking treatment for opioid abuse. I returned to Guerrero and explained what had happened. He became involved in my care and prescribed medication that I understood was intended to help me manage withdrawal symptoms. During my final visit, I attempted to advocate for myself and expressed my concerns about the care I had been receiving. I also stated that I felt pressured to take my concerns to the Medical Board because of what I had been experiencing. I was emotional, but I did not raise my voice or threaten the provider or staff. My recollection of that encounter is that Guerrero became upset, raised his voice, threw his hands up, and stated that he would not be threatened with the Medical Board. The office phones were ringing, and I also heard him yell to staff to answer the phones. The encounter ended abruptly, and I left the office upset and in tears. After that visit, I initially contacted the Medical Board regarding my concerns. The Medical Board subsequently informed me that, after reviewing the records sent by the physician, it concluded that no disciplinary action was necessary because it determined that the provider had acted appropriately. At the time of that initial complaint, I had not personally reviewed the records in the way I later did. After obtaining my medical records, I discovered statements that I believe are inaccurate and do not accurately reflect what occurred during my care. For example, I dispute statements portraying me as seeking a particular quantity of opioid medication, requesting amounts above prescribing guidelines, or being verbally aggressive or confrontational with the provider or staff. I also dispute other statements documented in the records regarding my interactions and requests. I have evidence supporting some of my concerns, and I believe some of the documentation does not accurately reflect what actually occurred. Because these additional concerns became known to me after the Medical Board's initial determination, I contacted the Medical Board a second time and submitted another complaint providing information regarding the disputed medical-record documentation and evidence supporting some of my concerns. As of the date of this review, I have not yet received a determination regarding my second complaint. I eventually found a new pain specialist and moved forward with my care. I did not return to Rambel because I wanted to continue an argument with the office. I returned because I discovered that the disputed medical records were being used in connection with my current medical care, and I am concerned about the effect inaccurate documentation could have on my ongoing treatment. I contacted the office on August 3 regarding my medical records and was told that the office manager would call me back. After waiting, I went to the office in person on August 10 to discuss the matter. I was told that the office manager needed to speak with the provider and would contact me with a response. I continued waiting for that response. I am sharing this review based on my personal experience and because I believe patients should know that they can ask questions, advocate for themselves.