We definitely do not recommend Roberta Kanter or Astoria Vista Senior Care Residence dba Quality Senior Care Homes. We had to sue Kanter to get my mother's security deposit and prorated unused rent and to have charges of $1700 for various items removed from the bill.
She claimed she never got our 30 day notice of termination, despite the fact that it was sent in a reply to her email. Worse, for 61 days after my mom moved out, she would not return our calls or emails inquiring about our deposit.
The first judge awarded in our favor. She appealed. The second judge tripled the original judgement! Yolo County Superior Court case CVCL 15-100 December 10, 2015. I would be happy to email you the Judgement.
California Department of Social Services Community Care Licensing, 844-538-8766, is currently investigating her, #27-SC-20160112075889. I hope when they finish the investigation they throw the book at her and revoke her license!
This is not even mentioning the poor bathing and care my mother received. Roberta speaks a good game but does not follow through! Expect a lot of can soups and Costco food for your parent. read more