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    Regency Retirement

    5.0 (1 review)

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    2 years ago

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    The Village at Heritage Park

    The Village at Heritage Park

    3.2(22 reviews)
    0.7 mi•Natomas

    After multiple strokes and other serious health problems forced her to move to assisted living, my…read morebest friend definitely needed and deserved a place that felt like home. Susan lived in a number of AL facilities over a period of several years but would ultimately move out. She experienced a lack of adequate staffing as well as poor management, lack of follow-through, rude and unmotivated employees, and problems with medication and basic care. Thankfully, we found Tina and the Village at Heritage Oaks! Susan now lives in a great apartment, has plenty of friends, and enjoys creative and unique activities. The dining room serves excellent cuisine, and the staff members are supportive, skilled, responsive, and dedicated. They clearly love the residents and, most importantly, they treat each person as a unique and valuable individual. Thanks to Tina and the amazing a a staff, my best friend is a HAPPY woman. What a tremendous gift, and it is so wonderful that Susan finally has a real place to call home.

    If there is a way to give 0 stars, I would. As a physician, I've taken care of really sick patients…read moreand helped families put their loved ones in skilled facilities and assisted living. From the outside view this facility looks amazing, however, it was anything but amazing. My dad fell multiple times and I was never notified. Majority of the time, my dad was not even transported to a medical facility for proper assessment which is what is supposed to happen, considering they don't have a registered nurse or a physician there to make an assessment. Mind you, my dad is on a blood thinner and could have bled internally. They were weeks. My dad did not get a shower and smelled like a dead corpse. My dad was confused for four days and the facility made an independent decision that it was UTI and thus did not transport him to the hospital. It wasn't until the geriatrics nurse practitioner from his regular doctors office visited him and found him confused and with a fever. When my dad went to the hospital, not only was he septic, but he also had a hemoglobin of 5.5 requiring multiple blood transfusions and invasive work up which included EGD and colonoscopy to look for the bleed. I brought up this issues with the facility multiple times with multiple care, meetings without success. I asked for my money back, and now Edward Kaiser, and the representative for the facility is giving me the run arounds and using intimidation tactics.

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    The Village at Heritage Park
    The Village at Heritage Park
    The Village at Heritage Park

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    Belhaven Senior Care - 1 of the outdoor patios on goat visit day

    Belhaven Senior Care

    5.0(3 reviews)
    15.3 mi

    My mom joined the Belhaven-Estate family in April of 2020 at the age of 96 as my health was…read moredeteriorating & I could no long provide the care she required. This was the absolute best decision of my life. The quality of care, communication between staff, friendships of staff & residents, the food, activities Belhave Estates is by far the highest quality care available in Northern CA. So personal my mom said she lived on a ranch. She had 2 chickens she could feed, horses to bring carrots to, rides in a Tesla, a carriage ride. I cant say enough. Get on the waiting list as its long. Go visit & see for yourself. You will be shocked... in the very best way. Belhaven Estates is a very intimate & a rare find.

    Belhaven was the best decision we made during my husband's illness. Dennis was diagnosed with GBM…read morebrain cancer in August 2018, fast forward to October 2019, he has completed all the standard of care for GBM and all treatments were completed. At the beginning of November he had a stroke and spends 21 days in re-hab center in Vallejo. On December 3, he gets released to come home. We hired 24 hour care at an exorbitant amount of money and it was not that helpful and awkward having someone in your house 24/7. His physical abilities were declining and we were forced to start looking for an elder care facility. We looked for almost three weeks before finding Belhaven with Monica and Dan. They came to our home to save us a trip. Upon explaining the services they offered, talking to Dennis about what he wanted for care and making both he and I feel comfortable with this horrible decision we made arrangements to move him. Dennis who was only 68 years old when he moved to Belhaven. At the time he was the only man living in the back house and was treated like a king. Not once did I ever regret our decision. All his needs were met by the staff with smiles, humor, compassion, empathy and tenderness. As his physical limitations worsened, his ability to communicate was starting to fail and still they all went beyond my expectations. I probably should mention he entered BelHaven the day the world shut down for COVID. Dennis passed peacefully in August 2020. Thank you Monica and Dan for taking such great care of the love of my life.

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    Belhaven Senior Care - Grandkids bringing 2 mini goats to visit the residents.

    Grandkids bringing 2 mini goats to visit the residents.

    Belhaven Senior Care - 97 & going strong

    97 & going strong

    Belhaven Senior Care - Moms 97th BDay at Belhaven. So special

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    Moms 97th BDay at Belhaven. So special

    Regency Retirement - retirement_homes - Updated September 2026

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