I want to express how grateful our family is for Evergreen Palms Senior Care. From the moment we…read morefirst visited, we felt a deep sense of comfort, care, and professionalism. Every caregiver we've met treats the residents with respect, kindness, and genuine compassion. The facility is always clean, peaceful, and welcoming, with lovely outdoor areas that provide a real sense of calm and home. What means the most to us is the personal attention given to each resident. Our loved one is not just a number here--they are truly known and cared for. We've seen a noticeable improvement in their mood and quality of life since moving in, and that kind of peace of mind is priceless. Evergreen Palms has become an extension of our family, and we couldn't recommend it more highly to anyone looking for a safe, loving, and professional senior care environment.

From the owner: •Medication management •24-hour supervision…read more•Non-ambulatory care •Activities of daily living assistance •Coordination with health care providers •Assistance with bathing •Assistance with dressing •Meal preparation •Wheelchair accessible •Assistance with transfers •Languages spoken (English/Spanish) Amenities: •Telephone •Furnished •Community amenities •Movie nights •Emergency Alert System •Community-sponsored activities •Walking paths •Transportation & parking •Garden •Community services •Housekeeping •Move-in coordination •Laundry service / dry cleaning •Dining services •Scheduled meals •Allergy-sensitive •Meal preparation and service •Diabetes diet •All day dining •Special dietary restrictions

I was at Nellie's place last summer for two months…read more clean not etc but don't let the nice floors fool you. The place is dusty. If you have breathing problems, it won't be fun. They need to clean their air ducts and HVAC System. They don't vacuum the carpets the sweep them with a broom!!!! What's up with that? I was always stuffed up sneezing. Everything had a layer of dust on it. The food is horrible. They have weird set times for things. For instance, coffee time is only between seven and 730 am. Don't ever ask for an extra cup of coffee. Processed food baloney cold cuts. Last time I had baloney was in 7th grade. Gross glopped dinners. They get their food from Walmart and only Walmart house brand. Yuck. This place will feel like a prison for white collar crimes. It's ground hog day everyday. There is no physical therapy offered from them. The girls who I might add are nice are just there to feed you and bath you if needed. The bathrooms are not ADA Compliant. I could not get a shower for the two months I was there. Sponge bath only. It is very expensive and the owners seem really cheap. They could make the place nicer and cleaner but they may have to spend money oh-no!!!!

Great, very caring . Helping my wife and Me getting through…read morea difficult time. Nellie is always communicating with My family, the caregivers are very knowledgeable. Thankyou

Cogir of Stock Ranch is a really nice facility. They offer a lot of activities and in the dining…read moreroom they have an ice cream bar and a salad bar. The soups are all made fresh and the food is very good. Shirley the front desk lady does a great job and is very friendly. They host happy hour twice a week and have a lot of entertainment and events. They have a car and a bus to help residents get around. Overall its a great building and a nice home.

Since there aren't many other reviews I figured I'd put in my 2 cents. A family member moved here…read moreand is very happy. And she's picky! Since she moved in, she has recommended it to 3 other friends and family who also moved in, so I'd say it's been a great success. Every time I visit the employees are lovely. the facilities are gorgeous. Definitely recommend.

I went to Citrus Heights Terrace and actually meet with Toni Jones, and she is exceptionally…read moreknowledgeable and very friendly. She is very professional and you can see she cares a lot for not only the residents but for us as families. From what I saw the community looks good, smells good and is very beautiful inside. The tree up with Valentine's Day ornaments is amazing and great for the residents. Toni Jones keep doing what your doing cause your doing an amazing job. Thank you

My mom lives here. The place is nice and clean and the food is pretty good. One of the top people…read morethere is Ashly, she is great and communicates with me all the time about my mom, that is so important. The entire staff is very friendly and loving with the residents. I super appreciate them! Kimberly

My mother in law had rapidly declined with her dementia and needed placement, we toured several…read moreplaces and they felt cold and not homey until Brookdale. The minute we walked in the facility we felt this was the place, felt warm and inviting and knew my mother in law was in good hands. Going thru this process is stressful enough for a family and Brookdale made it so smooth and we are forever grateful for them.

My father in law has been living here for about a year. It's a smaller facility compared to most…read morebut we like it because he gets a lot of attention and excellent care. We really love the staff. They are professional, attentive and caring. My father in law tells us they take very good care of him and he is happy. That means a lot to us knowing he is in a good loving home and safe environment. We also like how they keep us informed with his health or care changes. They have several family functions which we enjoy going to. It's always a good time and the food is awesome.

Daniel and his family are warm and genuine people. I toured their home while another family member…read morewas visiting her dad. I asked her how she liked it, and she graciously shared her experience. She mentioned that her dad has been living there for almost a year, and although she lives out of state, she has been able to receive updates, which puts her mind at ease since their family moved him in. Although my mom was never able to move in (she passed away in the hospital), I knew this would have been the perfect place for her. When Daniel found out about my mom's passing, he sent flowers to my family. He truly cares, and I appreciate how involved his family is. During my tour, I was offered a plate of fresh fruit and encouraged to enjoy tea with the family. It's the little details that matter to me. Thank you, Daniel, for being so kind during a tough time in my life.

Daniel who owns and operates this business with his family is amazing. He took my Mom in, in a…read morespeedy and easy manner when we needed to make the move quickly. This place is amazing. The residents there are super nice and we talked to each of them to make sure they enjoyed being there and they definitely did. The place is clean, new and current and the staff is so friendly, professional and responsive. The food is homemade, fresh everyday. This is a family owned well run business and it's apparent that the owner and his family cares for the residents. My Mom already told me multiple times how different family owners spent time with her just talking with her. To me that's above and beyond the call of duty, and she loves it there. They communicate when needed to make sure my Mom is taken care of. I wouldn't hesitate to bring your loved one here.

This place has gone downhill ever since Danny got here. They already needed a lot of help. I Was…read moreexciting hoping for the change, but it got so much worse. This is disasters. Who put this guy in charge, he's not good with the residence or the staff. I have no idea why he's there, just to make things worse? The health of several residents have declined all the best employees have left or been fired pretty sure they're sacrificing some employees to cover for incompetence and neglect in hopes to save their own skin, but the problems are still there because he doesn't have the leadership skills necessary to fix anything just make things worse. It's like whoever hired Hunter Biden for Burisma put Danny in charge. I know he's gotta be somebody's friend that needs money, but he's not good enough. Get him out of there!!!

It would be nice if the Executive Director would return an email or even a follow up email. I've…read moresent two emails since before Thanksgiving that have not been responded to on 12/31/19! Also a bit annoyed that the community management team does not follow basic privacy policies. The entire move in process into the community was a bit of a shit show with the sales director giving us the wrong move-in date and the room not being ready on the agreed upon day. My client lost her keys and went to the front desk to ask to be let into her room and the front desk rudely lectured her about how she shouldn't loose her keys! Ummm, this is assisted living, people live here because they need help. She literally argued about calling a Med tech or care giver to let her into the room. Very basic things seem to be out of grasp for this community! Terrible service from management at every interaction. Would not recommend!

I have to be honest. I have meager expectations when it comes to assisted living situations. I…read morethink that we have all heard horror stories about these places before. NOT THE TERRACES OF ROSEVILLE. This location is beautiful, the staff is caring, and I have never heard anything short of loving, caring comments from the team. Don't get me wrong, a couple of staff members are aloof, but most do not have regular contact with those currently housed here. My GG is 102 and has been here for years. I firmly believe that the assistance of the Terraces Team, up to and including their stringent rules on COVID-19 visitations, made this a very safe place for all elderly loved ones. I can only hope that when I am old and gray, I will have a group of people who love their job and the people they work with so much that I am taken care of like this.

My grandpa moved in here a month ago, and the staff has been wonderful. Everyone from management,…read moreto the dining staff, and even the shuttle driver have all been extremely welcoming and have made this transition easy for us. My grandpa loves the food, and there is always activities and social events happening. Everything from monthly road-trips to special music guests. They really put forth the effort to make things fun for the residents. We toured other homes, but The Terraces stood out to us because of their clear communication and transparency. They have gone above and beyond for my grandpa since day one, they even sent someone out to West Sacramento to meet with him when he was in the hospital for physical rehab. It was very stressful looking for a new home for him, but we are very happy we chose The Terraces for this new chapter of his life. They encourage him to be independent, but are still right there in case he needs assistance. Couldn't ask for more!

This is a community that is professional and caring. I'm so impressed with how they go out of the…read moreway to help and support my loved ones. This is an excellent care community.

Please do NOT let your loved ones live at Sunrise of Fair Oaks. Yes, the facility is pretty but…read moretrust me to pls dig deeper: look at the "Activity board" in Memory Care and stick around a bit to see if ANY of the activities take place, because you will see they do not. Good luck understanding your monthly bill which, for us, changed monthly while our loved one's care did not. Don't bother contacting Edwin, the business manager/ coordinator about bills unless you're prepared for a rude response and a person simply lacking the interest/ expertise in getting his #s correct. Memory Care food is not nutritional nor nicely presented: lunch may likely be a tuna salad sandwich on white bread with Lay's potato chips, served on a plastic plate. YUCK.

This review is not in regards to care, it is dealing with the representatives who contact you with…read moreinformation about the facility. I had contacted them a couple of months ago to obtain info on the facility and pricing. Told them I would keep them in mind. Recently, they started "cold calling" me multiple times including 3 TIMES in one week!! They are so DESPERATE and RUDE that they called me at 6:30 IN THE MORNING!! Needless to say, I told them to stop calling me and I have removed them from my list of potential care facilities. If you don't mind ENDLESS phone calls and RUDE representatives, give them a call.

Memory Care - Staff is very nice but do not know what they are doing. They lead me to believe that…read morerespite care would NOT be an issue for my long overdue vacation. But after getting all my paperwork filled out, processed and filed with them, they advised me they could NOT take this individual. No full time nurse for a patron who would NOT need a full time nurse. Not sure what they do with patrons who are old and need assistance. Thought that was what they were all trained for. Very Very disappointing. Do not place your ward with them, at either the Roseville or Citrus Heights facilities. Not sure if they know how to care for the elderly. Beware