Our GE fridge had a cooling problem, I used Yelp reviews to choose Smart Appliance…read more Super friendly and helpful call to establish repair visit and very good communications on following up and scheduling. The repair tech, Greg was extremely straight forward finding the problem and describing what was needed for repair and estimating costs which were reasonable. After the ordered part arrived, Greg repaired my fridge the following week. I was very impressed at the professionalism of everyone from Smart and highly recommend them.

We were thankful to have a very experienced tech come out to diagnose our LG gas stove…read more Knowledgeable and helpful. Great job!

I highly recommend Hugo's Appliance LLC for your home appliance repairs and tune ups as needed. On…read moreWednesday I notice water at the base of my refrigerator and thought "oh thats a couple of melted ice cubes" cleaned it p and didn't think anymore about it however it happened again on Thursday so I started to investigate. All the water hoses were connected and not leaking so that meant it was underneath the refrigerator where I couldn't reach. Who to call? I started the search for a reputable repair shop and was glad to find such good reviews on Hugo's Appliance LLC. My call was immediately answered and the scheduler stated who she would assign my work to and they would call me as soon as they could as they were on another project. Short time later Eli from Hugo's called to hear me describe the problem and assure me he would be over to look at the appliance. I was so impressed with a number of things, how personable Eli was, how efficiently he diagnosed the problem, and his knowledge on older JennAir refrigerators ! The valve replacement had to be ordered and it might be delivered in time for a Friday repair but if not they would have me up and running on Saturday morning. Saturday morning Eli came prepared to finish the work and I am amazed at how organized, and efficiently it all went. Even better was there was NO mess to clean up afterward. Eli also did a few extra things like vacuuming the base of the refrigerator thoroughly so the motor didn't have to work so hard and he checked all of the water lines, inquired about the filter and last time it was changes etc. Just a thorough review of my appliance. Overall I am thrilled with the work done, the rates are reasonable and it is clear they genuinely care about their clients. I will be calling Hugo's Appliance LLC for all my future appliance needs and recommend you also keep them handy. Great team of people you can trust!

Great customer service! Hugo and his son Eli got the job done replacing a pump on our dishwasher!…read more Would highly recommend them!

They had all the parts that I needed for my washing machine! They were prompt and they diagnosed…read morethe problem before we got home from dropping the machine off! They made sure it was working well, and it was finished within four hours! I will recommend them to anyone. They are honest and have a wonderful work ethic.

What a great outfit to work with! We were having trouble with our 8 year old French Door…read morerefrigerator. It was running too cold and freezing the food in the refrigerator section. So! I called them on a Tuesday afternoon. Niki answered and said that their tech Francisco could be out the following afternoon to diagnose the problem. He arrived slightly early which is good! He saw that it was a problem with the damper sticking open plus while was there, he adjusted our left hand door that wasn't closing correctly too. Which was great. So, Niki called on Friday to say our parts were in and Francisco could be out on Monday to replace the damper. So! Over the course of 6 days, Dependable Appliance took care of our refrigerator problems. Thanks Dependable!

awesome customer service and knowledge!! they are extremely helpful and informed, which we were…read morenot. the lopeman's

Good people Good service. Always willing to go above and beyond to make you happy. Thanks a Bunchread more

Had an appointment scheduled and an hour after the scheduled time, no one showed up or called. Not…read morea good look.

Waste of time going there. Store was dirty and needs new flooring. Was there for a long time…read morelooking when someone finally asked if I needed help. Most used ranges were almost $400.00. I asked if they could do better or give me a senior discount, and all I got was $7.00-9.00 off the asking price. The used stoves that were available for $379 looked like absolute crap. They all looked pieced together from spare parts, most did not even have matching colors, black this, white that. The glasstop stoves were all horribly scratched up on the surface. Really not impressed AT ALL.

Bought a used Refrigerator, $350.00 still running good 15 yeqrs later…read more Really respect this Appliance Company, loyal American Principles.

Our microwave died a couple of days before Thanksgiving. I made one call to Masters. They were able…read moreto pick up the old one and install a new one just two days after my call. The price was excellent.

Great experience! Sales team was helpful and knowledgeable. Delivery team was quick and efficient…read more This is my second purchase and will continue to do business with Fred's.

Very friendly and pleasant technicians. They did a nice job getting the dryer back in service…read more Showed up on time.