My wife and I recently purchased a new Honda Odyssey from Underriner in Walla Walla. We live in…read moreTricities, about an hour away. The deal was largely done before we went to the dealership to pick it up. They made it SO easy and stress free. They valued our trade (very fair) and found the color combination we wanted and got it in. Jarod the sales manager and Jason in sales were both exceptional to work with. This is a family-owned dealership, which is always our preference. They work very hard to provide a no pressure, hassle free experience. It's getting hard to find dealerships like this that actually value their customers and go the extra mile to make sure they have a great experience. I highly recommend that anyone looking for a new Honda or used vehicle give Underriner an opportunity to earn your business and trust.

when you drop your vehicle off for a scheduled appointment, told they would call you when it is…read moreready, and still have to call them 5 hours later for the update, only to find out they didn't know they had it, ask if you left the keys, not good! Very disappointing and there is no excuse for it. where is the checks and balances and how do you forget a vehicle that was parked right in front of their nose under the canopy. A one may be too high.

We had to find a car wash after a long drive to the area from Arizona. Our vehicle was dirty from…read moreall the bugs. The crew took good care of scrubbed down the buggy area. Very friendly staff.

Nice place, lines are a bit slow but they are a quick and fast service once they get to you.read more

If I could give them a 10 star I would!! Our bus traveling from Tacoma WA to Pullman WA broke down…read morewith our LCA football team on it. One of the tires blew, which then caused the coolant hose and rear air break hose to get sliced in half!! I was calling around to every mechanic in the area and no one could help us, either they didn't answer, didn't service school buses, or didn't have a mechanic. Kings Towing and Truck Repair out of Pasco, WA were amazing. The gal I spoke to on the phone was so helpful and she got with their mechanic and they got a plan together. It was nice to talk an actual person and not a computer. They were out fixing the bus within two hours from the time I called. To top it off, they sent two mechanics to the job and delivered the bus over an hours away to the hotel that the team was at once the bus was fixed, this was around 3am!! Who does that!?? Kings Towing and Truck Repair does! We were so blessed and appreciate this company and the lengths they took to help us. THANK YOU TO ALL THOSE INVOLVED WITH HELPING US!!!

My car broke down and they were the one I found with the best rates and were super fast at…read moreresponding and getting someone out! I had my car towed back to my house and the driver was super friendly and respectful. My car is lowered and he took time make sure not to break my bumper or scrape my rear bumper. I would recommend this company to anyone who needs any sort of tow or roadside mechanic problems!!

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

bought f150 2019 been great. Pulled 6000# travel trailer to Yuma Az. every year and no problems…read more will look there first when l need a new one.

Family owned small business. I bought a Dodge Challenger here. Ken was helpful, no pressure,…read morerepresented the car fairly. I drove 5 hours to see the car and it was better than the advertisement! it was a fair price and Ken made the whole looking/driving/buying process smooth and enjoyable. I would drive five hours again to John's auto Mart if I ever needed another car. worth it.