In general I much prefer Lowe's to Home Depot, as they seem better organized and the staff…read morefriendlier, more knowledgeable and more geared to homeowners vs contractors as HD seems to be. This review is specifically for Caleb who works in Cabinets and Countertops and was the most professional, knowledgeable and helpful associate I've ever dealt with. He's well spoken, patient and talked us through ordering new cabinets and a countertop for a kitchen remodel in the most efficient way possible, showing us layouts and renderings throughout the process in real time. James at the customer service desk was also a pleasure to deal with. (The older gentleman that works in appliances is the exact opposite however.) I hope the delivery and installation at least approximate the level of service I've received so far.

I'm having trouble with a Lowe's door installation. The lock was not set up correctly, and the…read moreinstaller told me I had to "push the door" to get the lock bolt to engage. However, I have a similar lock on my back door, so I know how it's supposed to work--like any door lock! I was in the middle of re-seating the strike plate, which they had installed too far to the left, when I noticed that the face plate plate was not screwed in. They left it unscrewed on the door edge. Now I have to obtain the lock company's manual to see which screws I need to order to have a complete lock. I'm hoping Lowe's will pay for that. I don't want those installers back here. I'll do it myself. The rest of the installation looks good, but this glitch is making me question what else might have been done incorrectly.

Came to decide on a sliding glass door and storm door. We were helped by Lyle Bulkley and he was…read morephenomenal with all his knowledge to help us in trying to figure what we needed for our home. I would highly recommend this business.

From the owner: Dedication, determination, drive and good old-fashioned hard work have been the mainstay for…read moreKoopman Lumber & Hardware. Established in 1939 by the late Peter Koopman, it's still owned and operated by the Koopman family today, with six store locations across Massachusetts, located in Whitinsville, Uxbridge, North Grafton, Sharon, Milford, and Westborough.

Thank you for your feedback. We are sorry to hear that you are disappointed…read more This outdoor kitchen and fire pit project was originally completed more than 10 years ago. When the stone developed a crack several years after installation, we replaced the granite at no charge. We just wanted to explain this was completely out of our control. Outdoor fire features are exposed to extreme temperature changes, weather conditions, and thermal expansion over time. While natural stone is very durable, these conditions can sometimes affect even properly installed materials after many years of use. We appreciate the opportunity we had to work on your project and wish you the very best moving forward.

I'm very disappointed with SMB. They installed granite in our outdoor kitchen and fireplace that…read moreunfortunately did not last two years. They replaced it but it has cracked in the exact same places again. In researching, granite, if properly installed, should last 20+ years and is the most durable for harsh NE winters. I'm very very frustrated and disappointed that my granite was not properly installed by SMB and when I reached out to ask them to remedy the situation was unfortunately not offered any. I will have to seek out a different and more qualified granite installation company.

No one is there and no one returns calls. Waste of time. If you have a business, you need to be…read moreavailable. Everyone's time is valuable.

Came out to the house, measured and provided a quote. He made several screens and installed them…read moreperfectly. Highly recommend.

Used to use them when I lived in Massachusetts. They were…read morethe best. Always a great selection of stone

Horrible experience. The staff is incredibly rude and acted put off when asked to do their jobs…read more There are so many other stone suppliers in the area. Drive to UMI or Marble and Granite. They are very friendly and helpful.

The tool selection and prices are great. I probably have well over 1,000 tools, but I keep coming…read moreback to Harbor Freight when I have a job that could benefit from a new tool.

the customer service here is A+ and frankly wish other businesses would revert to this "old school…read morebusiness approach" as everyone here is very helpful.

Mr. Canty is upset because after a year of being abused by Canty Construction, I have chosen to…read morehire a lawyer and seek legal retribution. My husband and I made the mistake of not holding money back from Canty Construction. It was the height of the pandemic and companies were panicking. I mistakenly felt that if we showed good faith in this company, they would reciprocate. I was wrong. They took our money, and failed to complete the work. I have maintained the documentation showing how they ignored our requests, locked us out of our project as punishment when we asked questions, and failed to complete work in a timely fashion. Yelp is not the place to argue my case, however. We'll do that in court. A year later we are still patiently waiting for contractual and warranty items to be completed. I ask for a timeline and only get vague replies. They have come back and fixed minor repairs, but more significant work is pushed back or refused, such as roof repair, and gutter installation, and even a plumbing repair. We paid 653,000 dollars. We are disappointed with the lack of clear communication, organization, and follow through. Because we paid in full, they are not rushing to complete poor and incomplete work.

To Jared from Canty Bros.: In reference to your comment on my review--Your multiple uses of the…read moreword pandemic in quotes suggests you think that the Coronavirus is a figment of my imagination- that I am unreasonably fearful and you are reasonable. The quotes clearly betray your true feelings. It is not just my pandemic Jared, it is everyone's pandemic. As of this morning 170,000 plus are dead in the USA by the way. How many more bodies until you remove the quotes? Oh, and further Jared, we are having a lot of windows replaced. All the contractor did was show reasonable, sane evidence of precautions.