I was genuinely impressed by Dr. Wells' level of care. From the easy scheduling to the helpful…read morereminders and the zero wait time, the entire experience felt smooth and considerate. The staff were warm, attentive, and truly caring. Dr. Wells conducted a very thorough exam and immediately suggested a medication‑based treatment as the first step. His conservative, thoughtful approach and the time he took to explain everything made me feel completely comfortable and confident in his care. Highly recommend.

Dr Wells has been my go-to doc for Vertigo and Tinnitus. He cleared my vertigo and has been helpful…read morewith diagnosis and referals to specialists that treat tinnitus. His staff is excellent and welcoming.

I had tonsil surgery and dr wells was my doc! He was caring and answered all my questions and…read morerecovered In 8 days

I had an extremely frustrating experience with this office. I was trying to schedule an appointment…read morefor my daughter, but it took forever for anyone to return my calls. When they finally did, they didn't listen to my concerns or understand that I was trying to get an appointment as soon as possible. Instead of helping me, they transferred me directly to the billing department. That's when things got even worse. The billing staff claimed I hadn't paid for my previous visit and charged my card again for the exact same amount. After I pointed out that this was a duplicate charge, they couldn't even find my original payment in their own records. Instead, they asked me to provide the payment receipt to prove they had already charged me. It's unbelievable that a medical office expects patients to keep track of their own billing errors because they can't locate their own payment records. Between the poor communication, lack of customer service, and disorganized billing process, this has been one of the worst experiences I've had with a medical office.

I decided to go to Valley ENT after seeing questionable reviews for specialists closer to me, and…read moream glad I did. Dr. Doshi has a naturally friendly and energetic bedside manner and was able to treat my issue after one visit. There's a parking lot for the shared plaza in front, and their office is the third door down on the ground level. I hope you get treated for your issue!

Dr Awesomeness and her entire team go out of there way to make your visit thourgh talks in great…read morelayman terms. She delivers what she promises. No long wait. She cares so deeply for her patients that she brings her worries home with her. My advice is When Dr Doshi gives advice is to take it. When Dr Doshi speaks people listen And when you call to make an appointment say hello to Mrs awesomeness heather

I had a strange growth on my throat, and I went to my PCP, she sent me to a dentist, he said I…read moreshould go to an ENT. Success. Thank you Dr. Robert's!

Worst service. I called 2 times (once each day) to make an appointment but despite that the…read morerecording indicates that they will return the call the same or next business day, they never did. DO NOT RECOMMEND IT!!!

Office experience was a waste of my time the doctor did not help me at all. Tried to up charge my…read morevisit until I made a complaint to the billing department. Contrary to the doctor's comment below I do have the right office and I do not recommend this office or doctor.

None better. Great doctor. Staff provides great service (with a smile). Can't say enough good…read morethings.

The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

I had an extremely frustrating experience with this office. I was trying to schedule an appointment…read morefor my daughter, but it took forever for anyone to return my calls. When they finally did, they didn't listen to my concerns or understand that I was trying to get an appointment as soon as possible. Instead of helping me, they transferred me directly to the billing department. That's when things got even worse. The billing staff claimed I hadn't paid for my previous visit and charged my card again for the exact same amount. After I pointed out that this was a duplicate charge, they couldn't even find my original payment in their own records. Instead, they asked me to provide the payment receipt to prove they had already charged me. It's unbelievable that a medical office expects patients to keep track of their own billing errors because they can't locate their own payment records. Between the poor communication, lack of customer service, and disorganized billing process, this has been one of the worst experiences I've had with a medical office. It took 5 hours just to get someone to call me back, and another 2 hours to get them to realize they had double-charged me and finally reverse the duplicate charge. What a mess of a system!

I never knew.... After my procedure I now know for.certain that I NEVER EVER had Allergies, but an…read moreissue with an over productive Sinus & chronic post nasal drip! I strongly & highly recommend Dr. Furze & his Rhinaer procedure! It changed my life forever!

Had a septoplasty to improve breathing in 2017.. including turbinate reduction and nasal valve…read moreimplant. I continue to have breathing issues and my nose is deformed!!! I need a rhino to fix these issues caused by the implant. Of course insurance won't pay to fix it. I wonder if my nose was purposefully messed up to get me to come back to pay for a rhino down the line. I went back a few times after voicing my concerns, but I was told that "your nose is perfectly straight inside." It's actually not. The root of my problem was never fixed... I still have serious deviation issues in my nose among other problems that were never addressed properly. I also have a hump on one side of my nose from this nasal implant. Ughhh. So frustrating. Also, what they failed to inform me is, during a septoplasty, they remove the septum cartilage (not straightening it). And if you ever need a rhinoplasty, they use your septum cartilage to form your new nose. Well, since my septum has now been removed, they either have to harvest rib cartilage or use cadaver cartilage in a functional rhinoplasty to fix my current issues caused by this surgeon. I am so unsatisfied. Be warned.

Dr. Luu is the best ENT I've seen here. He's very knowledgeable and pleasant to work with. He does…read moreseem a bit rushed trying to get patients in and out quickly, but overall I'm happy with him. I still don't have any answers about my problem, but feel confident he will accurately diagnose me on my next visit after an audiology test. Dr. Luu is a great doctor and I do recommend him! Just make sure you have a list of everything you want to discuss beforehand because it's easy to forget a lot while you're being examined.

My mom had an earache around thanksgiving and she called to make an appointment but Dr Luu was…read moregoing on vacation so they gave her an appointment three weeks out. By then her earache had gone away but she decided to go to check for ear wax. Dr Luu noticed her thyroid had nodules on it as soon as he walked in the room. My mom goes to her primary care physicians regularly but she never noticed anything and only tested for thyroid hormones which were normal. Dr Luu suggested an ultrasound and then a biopsy at the pathologist. It turned out that there were some abnormal cells and my mom needed her thyroid removed. Dr Luu is so observant, knowledgeable, reassuring, and humble. My mom was so nervous about the surgery and he took his time to make her feel comfortable. He's a very sharp diagnostician as well as a skilled surgeon. We're so grateful for his care.

Nice office, staff & doctor but did not find my son's tumor after four or five office visits. Just…read morekept giving him antibiotics and steroids. I had to DEMAND a CT scan, which he refused to approve until I said I would pay for it out of pocket. Dr. Wohlgemuth finally agreed to order it, all the while saying nothing would be found. He called me the very next day PROFUSELY apologizing saying my son had a very large cancerous tumor and that we needed to get him checked into CHOC ASAP. My son was diagnosed with Nasopharyngeal Carcinoma stage 4C at the age of 15. By the grace of God; prayers from around the world; and all the great doctors and nurses at CHOC of Orange, most especially, the AMAZING Oncologist, Dr. Irvan Kirov at CHOC, my son is alive today.

Help me get through some difficult cancer. Really cares about the patients and goes the extra mile…read moreto make sure that things are done properly. Would not see anyone else. Some times runs a little late but that is because he takes the time needed with everyone.

I lost a lot of weight back when I was a young teenager and my skin never went back to normal…read more Combine that with regular aging and nothing was going to help my loose stomach skin. I've been dreaming of fixing it for over ten years. Finally pulled the trigger and went with Dr. K after getting a few consults. He's so kind and patient. Answers all your questions and takes his time with you. He was so reassuring and made me feel safe and well taken care of. I love my results and just wish I was able to do it sooner. It was so worth it. Thank you Dr. K, Karen and the rest of the staff at his office.

Dr. K and nurse Karen have been the most amazing caring professional persons. I was botched by a…read morelocal plastic surgeon and Dr. Kachenmeister has been so caring, knowledgeable, patient, and spends the time to explain and takes his time. He is absolutely an angel sent from heaven. I'm so blessed to have him and Karen. I'm forever grateful.