We stayed at Courthouse Suites and honestly, the location can't be beat -- just a couple blocks from Bourbon Street. You can still hear some noise from the room, but compared to actually staying on Bourbon, this was a great balance. Let me start with the good: our room was huge. 2 bedroom, 1 bath, washer, dryer, full kitchen , dining room and large living room. They are genuinely very nice -- clean, spacious, and easily the best part of the stay. But that's where the "resort" feeling stops. The pool is maybe 10x10, and the hot tub fits two people... as long as nobody stretches their legs. The "continental breakfast" looked like someone ran to the Walmart bakery, grabbed a couple boxes of pastries, and set them out on the patio next to some folding chairs. Definitely not resort-level anything. And then come the fees. Checkout is 10 AM, which is way too early for somewhere pretending to be a resort in a tourist area that the main draw is the nighttime activities. They also charge extra for late checkout -- $50 for one hour, and $100 per hour after that, which is outrageous. They even charge for the basic room keys if you misplace one-- the same blank, cheap credit-card-style keys every other hotel gives you for free. Overall: loved the space, loved the location... but the fees and policies really take away from the experience. read more

I am writing this to warn other travelers, specifically veterans and those traveling with service animals, about our recent experience here in December 2025. While staying at this resort, management contacted us to demand a $150 "special cleaning fee" specifically because of my husband's task-trained service animal. We explained that charging extra for a service animal's presence is not permitted, but the resort insisted, claiming the animal's hair constituted "property damage" that required an outside cleaning crew. To avoid further escalation during a medical episode, we paid the fee under protest. The most concerning part happened after we checked out. Upon reviewing the special cleaning invoice provided by the resort, we discovered the bill was issued by a company owned by the resort's own housekeeping manager, rather than an independent third-party service as they had claimed. While we eventually received a refund after involving a board representative, the initial aggressive demands and the nature of the invoicing were deeply distressing. We also reached out to our booking entity, Interval International, to report this billing practice and were told they would not intervene without a court order. If you rely on a service animal for a disability, be aware that you may face unexpected surcharges and significant stress at this location. We found the management's approach to accessibility and billing transparency to be unacceptable. read more

Great boutique type of hotel. Very friendly service, clean rooms and building, nice little courtyard that serves a great spread for breakfast in Sunday. Only complaint is the bed-squeaky and not wildly comfortable. Perfect location for the French quarter and tons of cafes, bars and shops around. Would definitely stay here again. read more

Will always stay here when I visit New Orleans. So convenient and so much character. The rooms are large and feel like an apartment. Although they don't have a breakfast, they are just a few blocks from great breakfast places read more

We always love our stays at quarter house! Especially when I have multiple visitors advance we can have space to all be together!

My husband and I were intrigued by the building and stopped in. Lawerence was at the front desk and was extremely helpful. He went above and beyond to give us a tour of the property as well as provide fun destinations for us to explore while in New Orleans. What an amazing experience and we weren't even guests. We will consider this location an option next time we are in the city. Thanks again Lawerence! read more

Disappointed with our stay at the hotel on the night of June 12 . The level of service and the way the situation was handled by both on-site staff and management afterwards were unacceptable. On June 12, before we left for dinner, we advised the front desk that our air conditioning wasn't working and that the room had a noticeable smell of mold. We were told that someone would check on it and we would be informed of the outcome. When we returned after 9 PM, we were told we had to move rooms immediately, as a specialist was needed to repair the A/C. We received no assistance in packing and moving our belongings from a hot, uncomfortable room. Furthermore, we were relocated to another building for just one night--despite having to check out at 7 AM the following morning. Upon arriving at the new room, we discovered a roach over an inch long in the kitchen area. We disposed of the bug ourselves and I immediately informed the front desk. I spoke to Lawrence, who was apologetic and acknowledged the issues with our previous room. He offered a bottle of wine, which I declined, and I informed him that we would not be paying for the final night of our stay. He said the matter would be documented for management review. Unfortunately, I never heard back from management. On June 18, I followed up and spoke to a manager named Aura, who was apparently only told that there was a "smell" in our room--completely minimizing the actual situation. I had to retell the entire story and once again reiterated that I would not be paying for the final night. She said only the general manager could make that decision and promised a callback, which never came. After another week passed, I called again on June 25. Aura stated she would speak to the GM. Later that day, she called back to tell me there would be no refund but offered two complimentary nights--excluding special events. I declined, as we do not plan to return to New Orleans. I want to be clear: we were forced to move rooms late at night, without assistance, after the hotel failed to inform us of the situation earlier in the evening. The replacement room had a serious pest issue. We were inconvenienced, uncomfortable, and treated with disregard. To make matters worse, it took nearly two weeks and multiple follow-ups on my part to get a resolution--which amounted to a dismissive offer and no accountability. The staff's failure to address our concerns in real time, and the complete lack of timely, respectful follow-up from management, reflect extremely poor customer service. We paid in good faith expecting a clean, functional, and comfortable room. What we received was far from that. I have disputed the hotel charges with my credit card company and sharing this experience on public platforms to warn others. read more

Stayed here for four nights. It's set-up as a hotel and timeshare. Location is within the French Quarter, a block off Canal. So if you're looking to stay in the Quarter, it's ideal. It's also a little off from Bourbon (5 min. walk), so you're not surrounded by drunk unruly people. A few reviews suggested that it feels a little unsafe at night, but I never felt that. We had a two-bedroom suite/apartment and it was totally sufficient. The overall aesthetic felt a little dated, but I preferred to say it had character. There's central heat and air, and ceiling fans in the bedrooms. I think it is supposed to have a classic vibe, which is open to interpretation. The courtyard is pretty small, and the pool option is almost laughable, very small. We didn't go to any of their mixer events, but I appreciate that they had some. The staff was very helpful and friendly, extra kudos to Lawrence who was overly friendly and greeted us upon entry and exit. FYI, no turndown service and you will need to dispose of your trash as needed. Location: 5 Staff: 5 Modern amenities and room decor: 3 Overall, my group had no argument with the setup, 3.5 - 4 STARS, I'll round up because our overall trip was a blast! read more

Week stay - Sept 1st - Sept 8 Check-in at 4 p.m. and check-out at 10 a.m. (They will bill $50/h for extended checkout time.) *note. If flight is earlier/later, they graciously allow you to leave your luggage. I just called a few days in advance and asked! Check-in was easy. I showed my ID and a credit card (they placed a hold amount. Mine was $50; friends traveling with us had a $100 hold placed). I think the hold depends on the unit. The Lobby was beautiful and made you feel a little bougie! Quarter House throughout the week has some free food & drinks events! It was a Fat Thursday event- food was good!! Two different kinds of wine! After a particular time, they will allow 2nds! Very NOLA style! And a Sunday Morning breakfast- which was fruit and baked goods. Coffee, tea, and juices. There is also a Free Sunday morning guided walking tour! Sign up in advance; they limit the spots! There is a small pool in the courtyard! It was beautiful for a cool down and perfectly sized. Courtyard did allow Smoking. No smoking in any units. Unit 404! Very clean. The unit was spotless and updated with all modern appliances. The bathroom had a standup shower and felt new and updated. Enough towels were provided for a week's stay for two. Queen-size bed. (The mattress left much to be desired if you're not used to a hard mattress.) The living room area had a pull-out queen-sized couch bed. The couch was comfortable for some Evening TV watching until dinner reservations were ready, and greatly appreciated after walking the French Quarter! The unit also had two very nice-sized smart TVs. The stove worked, and the unit had cookware and a coffee pot (but Quarter House is like a few steps away from the fantastic French Truck coffee... if making coffee in the room, go to French Truck, get a bag, and drink locally made coffee- enjoy the experience! (We did learn part of the building had a major fire a few years ago, so all that area is new and brought up to fire codes.) We have a Walmart+ account- so once we arrived, we placed an order for snack items, water, coffee creamers, and ordered some White Claws.. (save on that alcohol budget as NOLA allows drinking in the streets of the French Quarter (no glass bottles) etc. to be delivered. read more

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The rooms are all different layouts. Room 118 was my favorite because the kitchen is off the side and the living room space is more conducive to entertaining. But the bathroom is one long room and king size bed Room 317 the living space is combined with the kitchen. The bed is a queen and the sink is outside the shower/ toilet area Great staff close to everything but not the noise from Bourbon St. It is a good timeshare exchange read more

Stayed here for three nights. It's set-up as a hotel and timeshare. Location is within the French Quarter, a block off Canal. So if you're looking to stay in the Quarter, it's ideal. But it's also a little off from Bourbon so you're not surrounded by people (can be a good or bad thing) and it felt a little unsafe at night. There are plenty of hotels in the area, but this one is pretty cost-effective. We had a one-bedroom suite/apartment and it was sufficient. The carpeting in particular was pretty dated - we were glad we both brought slippers. There's central heat and air, and a ceiling fan in the bedroom. It's supposed to have a classic vibe, but it just feels very old. No peephole on the door either. The courtyard was pretty small. We didn't go to any of their events, but I appreciate their efforts. Most of the staff was very helpful and friendly. No turndown service. We had to ask three times for an extra blanket to be brought up. Overall, it was very meh. Nothing outrageously terrible, but didn't feel particularly nice either. read more

My stay at the Quarter House was excellent. The location is perfect. The resort is right in the middle of everything. The accommodations were nice and spacious . The staff was helpful and friendly. The hotel did not have a lot of amenities ; however, it did not disappoint because of its central location. Bourbon Street is two blocks away. Canal street is a block away. The resort is within walking distance to Caesar's, the Mississippi River, and Riverwalk Outlet. Walgreens is two blocks away. Additionally, Cafe Du Monde and the French Market are also nearby. It's a short walk from the Quarter house to the St. Charles Street Car/ trolley. I would recommend this resort to my friends and family, you cannot go wrong with the location. I would stay here again. read more

Timeshare condo located one block from Canal Street, on the edge of the French Quarter in New Orleans, on Chatres and Iberville, some 100 units in 3 buildings. $36 fixed fare taxi to and from Louis Armstrong MSY airport, 15 miles away, cheaper than Uber or Lyft Friday 6pm surge charges $55. Wife walked in the front entrance into a window! Tiny lobby can only seat 6 people. Stayed one week on third floor in back building room 311, a one bedroom suite, 16' x 16', or 256 square feet. King size bed, two bedroom windows, and a kitchen window overlooking a service street. Flat screen TVs in bedroom and living room. Shower only bathroom, tiny sink with minimum sink counter space. Toilet close to ground suitable for toddlers. Living room with large pull out sofa bed, small dining room table for 3, and a full kitchen. Some electrical outlets with plug holes too loose to work. Kitchen had dishwasher, full size refrigerator, 4 electric burners on 20th century stove top, toaster, microwave, and tiny toaster oven. Full set of 4 utensils, plates, bowls, cups, glasses, and pots and pans. No oven. No punch/bottle opener. No washer/dryer in room. Unit very clean, no stains on rug or blankets, and recently renovated,with daily housekeeping. Noisy central AC and heater. Ceiling fans in bedroom and kitchen. Safe as big as a carryon luggage in bedroom closet, and could hold a 19" flat screen TV. Wifi free but weak, with frequent drops, and time lags in typing. Our room along with 14 other units overlooking side street off of Iberville, facing a multistory parking garage. Bottom floor units could be windowless. Motorcycles and wannabe racers revving their engines in the garage. Nightly, starting at 230am, banging of garbage cans on sanitation trucks, rolling the dumpsters, and motors roaring lifting and emptying dumpsters, and rolling them back. One business had a dozen garbage cans. Up to three sanitation truck visits of around 4 minutes duration, each night. Could have asked for a new room, but might get an even worse location, those second floor rooms just above Sneaky Pete's and Mahagony Hall, both bars, with rowdy and noisy clients, which don't close until 2am daily. Best rooms for quietness are those that face the interior courtyard, with a small unheated pool, approximately 14' x 14' for wading only, and adjacent nonoperational hot tub for 1. Communal ground floor room with 2 clothes washers and 2 dryers. 50 cents for laundry detergent. Free perks: Sunday 9am continental breakfast in the courtyard, Sunday 10am-1130am French Quarter walking tour, Monday 4pm sampler crawfish pasta with shrimp, salad and mimosas in the courtyard, and Tuesday 5pm-6pm wine and cheese jazz gig at the next door Mahagony Hall. Still interested? You can rent these units on www.redweek.com. No mice nor rats during our stay, as mentioned in other reviews, a major consideration for the wife, and the reason we didn't change rooms. Rouses supermarket on Royal and St. Peter, 6 blocks or 10 minute walk. Walgreens on Iberville and Royal St, 2 blocks or 4 minute walk away. No need to rent a car, as most attractions walkable. Took the $1.25 trolley ($0.40 for age 65+) to the garden district, the city park district, and bus to Jackson Barracks Military Museum. Bring lots of coins. Last day here, wife misplaces her room cardkey, with a frantic search finding it just before the 10am check out deadline. $15 charge for a lost cardkey! $140 resort fee added on after our one week stay. $50 per half hour if you want to stay beyond the 10am check out time! read more

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This hotel was simply lovely. I booked a two bedroom suite for my daughter and I to celebrate her 21st birthday. An excellent decision, the suite had everything we could possibly need plus so much more. We were in awe of the layout, the decor, a true French Quarter experience, steeped in the history of the surrounding area. The staff was super friendly, the location perfection. I would highly recommend a stay here. read more

We stayed here for three nights and it was honestly excellent. We had no issues with our room and it was clean. We had everything we needed for our stay and although we didn't use it, our room had a small kitchenette with all the basic things. In fact, the whole hotel from the pool to courtyards to hallways were clean and smelled great...quite refreshing from the smells of the streets :) The hotel is in perfect walking distance from everything around French Quarters and the staff was very helpful and friendly. The only downside is that the hotel does not have parking. They have an agreement with another hotel close by but you need to pay about $32 a day for the parking. In addition, they didn't really have a dedicated unloading area in front of the hotel...seemed like there was some type of construction and it was blocked off...so you just had to stay parked in the middle of the street and hope the people behind you were patient. These things were not showstoppers for us. We enjoyed our stay tand if I'm ever in the area again...I would definitely stay here again. read more

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Booked this "hotel" for my parents. Property is dated and unkept. Bedding was old and smelled of mold. Utensils in kitchen were dirty. Their suite had NO windows and they were told most of the suites do not have windows. Can we say fire hazard? You have to cross the courtyard of smokers to access the hallway to the suites. There is no night manager so any issues have to wait until morning. I so wish I'd read these reviews before booking. YOU HAVE BEEN WARNED read more

The place is beautiful but not the friendliest. checkout it at 10Am and we had house keepers banging and yelling to get out. if checkout is at 10 you would assume you don't leave the room till 10. we made the house keeper waiting for us as we weren't ready. she continued to mouth at us as we left. the first time we got a room they didn't tell us we had to switch rooms so again housekeeping was walking in of our room while we slept. It is not our fault as guests that we weren't told we had to leave to move rooms but they could not seem to see that. it's a a nice place but just rough staff minus some AMAZING people that work here. read more

GROSSLY UNSAFE & UNHEALTHY This is more of a motel than a "hotel" and can never be classified a "resort." This poorly kept building with various sizes of rooms have filthy rugs, inefficient housekeeping that does surface cleaning and does not clean rooms properly. Rooms have old and musty worn out furniture and the room we stayed in, Room 220, has a grossly urine stained bed in the master bedroom. We had to sleep on the sofa bed because housekeeping is not available after 5p and the caretaker on night made it clear she "can't do anything about it." Note: Wish we had looked at recent reviews and the disregard of management towards complaints. Never would have booked. DO NOT STAY AT THE QUARTER HOUSE! read more

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Made me feel like I was in the 1920. Slept so well. The rooms are so quiet and you feel right at home. With every penny.

Rooms are worn down. TV cables aren't working. Place is like a maze getting to your room and be sure to carry luggage that needs a carted when changing rooms are due tk time shares. Bell man was not adequate as my food was spoiled changing rooms mid week due to not following issues. And I have another week to go - yikes - with yet another room change! read more

Get rid of the mice in a humane way. We had to witness a mouse in the living room, on a sticky trap, struggling to live It -was very traumatizing for my daughters (who were crying) and I to witness. read more

We stayed here for Jazz Fest, two couples in a two-bedroom, and it was a really wonderful stay. Fantastic location, right in the heart of the French Quarter, but still quiet and mellow. Staff was always friendly, welcoming us every time we came in or out. It was really nice to have a kitchen to store our leftovers, wine and beer, and make some coffee, and living room, where we could hang out in the mornings and evenings. High ceilings, elegant furnishings. And with the heat and humidity, enjoyed the beautiful courtyard with small swimming pool. Quick walk to the shuttle stop for Jazz Fest, and walking distance to all the restaurants and bars in the French Quarter and Warehouse District. When we were checking out, on Sunday, they had complimentary mimosas, pastries and live music in the courtyard - can't beat that! read more

Quarter House Resort - Lovely courtyard w/ pool; very refreshing! - Hotels Near Me - New Orleans, Louisiana

As an owner I love this place but changing the color scheme from Burgundy and Hunter Green to beige have ruined it for me. It is terrible. I am so disappointed. I wish they would have consulted with the owners. And I have a penthouse for over 25 years. read more

During our recent stay at the Quarter House hotel we were very FORTUNATE that LAWRENCE (working at the reception) was there to help us out, unlike his manager Aura, who was apparently present but never truly there! Here is why: when we came to our room and opened the sofa bed it was completely worn out! Impossible to sleep on. We went to complain at the reception where Lawrence did his outmost to move us to another room. Luckily for us, we were upgraded to a double room suite apartment with 2 double beds, without having to pay a supplement - huge thanks to him. Our upgrade was for two nights and for the last night we already knew, from an email received before our arrival, that we had to change rooms. So to solve this matter, we were asked to pass by the reception, to see the hotel manager Aura, to understand whether we could possibly stay in the suite or we needed to move. Aura was not there, we passed by in the evening-same day, still no Aura. Same issue the next morning, and evening. Finally, the day before our departure we were informed by another person at the reception (still not Aura) in which room we were going to stay for our last night, as yes we had to change. I must say, Aura was always absent, no matter what time of the day, she was never present at the reception. But we always got the same excuse, when asking for her,  that she was supposedly late! This makes us come to the conclusion that Lawrence should become the hotel manager instead of Aura! On our 3rd night, having changed room, we had hoped that the sofa bed would be of better quality than the first one, but as we had doubts, we had asked for a mattress topper to be put in the room (Lawrence had offered this solution when we first complained). The topper was there, but unfortunately really dirty, so we asked for another one, which this time was still not optimal but as it was our last night, we did not want to ask to change again. But as the sofa bed was of such a poor quality or possibly very old, one of us had no other choice but to decide to sleep on the floor with the mattress and the topper to avoid having the sofa bed springs destroying her back. Another point I wished to mention is that the hotel smells mold in several places, luckily again the suite we were offered did not smell but our first 301 did. All this to say that despite Lauwrence's great kindness, we won't go back to the Quarter House hotel. read more

Do not stay here!!!! There was a mouse in our room!!!! When we complained they put us in a room 1/2 the size of our original room. They acted as if they were doing us a favor. Now my daughter can't sleep and we are all packed in a tiny room together. This place is horrible! We will never stay here again. Stay away unless you like sleeping in a room with vermin. read more

You get what you pay for! The Quarter House is cheap(ish) and downtown in the French Quarter. Staff are friendly. Rooms are old, outdated, not clean. Light fixtures did not work. Put on floor that was under construction. I would not stay again... read more

The best thing about the Quarter House was checking out. This July 2021 was my 2nd time in the Quarter House & will be my last. First experience was awesome in a 2 bedroom suite. This 2nd time was simply ghetto (for lack of a better term) & underwhelming. The room was a 1 bedroom with partial kitchen. It's not even big enough for 1 person yet alone 3. Nothing was cleaned thoroughly. Upon entering, the tile in the kitchen area was sticky, sink was dirty, shelf for cupboard was falling off, couch was filthy, the chest of drawers were all sticky & one was broken. The light switch in the bathroom did not work. Half used toilet paper, paper towel and Palmolive was provided. The bed size appeared to be a full not even even a queen & felt like you were sleeping on a box spring not mattress. We told out the front desk & nothing was done or provided accordingly. We asked to switch rooms but was told nothing else was available yet upon check out, someone was able to switch 2 rooms. Apparently house keeping is not available after 3pm & also not available when they scheduled to work since nothing can be received when requested. Bags of Garbage & dirty towels was left in the hallway for a whole day & more. One of the other guest stated they saw a mouse. Request to not stay on the right side of the Quarter House until they renovate & update that side. The right side is the ghetto side. A guest stated that is where they put all the African American side & I pray that isn't true because all members of RCI or direct time share owners should be treated & accommodated fairly since money is being paid. I love Nola but will never stay in the Quarter House again even they paid me to. read more

Quarter House Resort - Garbage left outside over 24 hours - Hotels Near Me - New Orleans, Louisiana

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My family has many rooms over the past 10 years they have declined and taken items from rooms to what I don't know why but the attention this was giving is not the same please do not invest in this read more

This was a very nice hotel located right in the Fremch Quarter within walking distance of all the great spots to eat and hang out. Best thing about this hotel is it was small hotel that was very quiet. The rooms were very nice and I love the old school feel of the place. read more

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Historic property in a courtyard building layout. Unfortunately, that meant our unit did NOT have windows in the bedroom or living/kitchen area. As such, carpeting was a bit musty. But King bed was comfortable, updated bathroom was nice, everything worked, the courtyard with little pool and fountain was pretty and the resort provides some common activities (although the timing of our visit precluded us participating). At the entrance to the French Quarter, steps from lots of restaurants, galleries, bars, antique shops. Easy walk to the riverfront, casino, Fauborg Marigny and streetcars to access the Garden District, Magazine Street, CBD, etc. desk staff were friendly, secure felt right--we'd stay again. read more

The room was great. The room was very clean. The price was great. Huge rooms for a great price. Kid friendly environment!!!

Best kept secret!!! Amazing location walking distance from everywhere, friendly and helpful staff, and the rooms are way nicer than they look in the photos. I love the brick walls, the artwork, and mirrors everywhere. We stayed in the 2 bedroom apartment which sleeps 6 comfortably and it had high ceilings, renovated countertops and bathrooms, huge beds, and every appliance you could need (dishwasher, washer/dryer in unit, full kitchen). And the cabinets are fully stocked with blenders, toasters, pots and pans etc. read more

Cute and very convenient hotel. Very friendly. The "spa" was misleading and pool but we weren't there for that. Room has one bed (which we knew when booked) and a couch (extremely uncomfortable) that pulled Into a bed. The bed was just okay. We could go Out through the windows to sit on patio and people watch which was fun. Not a great view but it was something! The tub had jets which had to be utilized by a timer which was quite odd. Decent room size. And it had a small kitchenette which was cute. For the price and convenience I would stay here again. read more

Stay away from The Quarter House Resort if you have other options. They have mice in their rooms. This place got stuck in time and rooms are in desperate need of renovation. Our room had outdated bed spread and curtains, very dark and depressing colors, the apartment had old stained carpet, ancient wall paper peeling off the wall, worn out couch, the mini gym, as they called, is actually tiny and the only multi strength machine was useless, the pool is the smallest one I've ever seen and the adjacent whirlpool would only fit a very skinny couple or just one large person... the list is endless, and on top of that we had mice in the room as well (I have a video to prove it). They also have an extra $22 resort fee and a $28 per day parking fee ... a total of $50 per day added to their nightly rate. We had the room reserved for a week but after seeing mice roaming around the room we will be checking out early. read more

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Break down! 1. there Is nowhere to book online to this property. 2. You send email and there Is no response. waited 2-3 weeks and still no response 3. You call and ask questions and it's this rude person on the other end of the phone providing horrible customer service. so bad that you don't even want book anymore. Only reason I would stayed here is because of the convenience. it's not like it's a 5 star hotel. It's very decent but not that decent you have to put up with ride people. Plus if this is how it's going be I would rather spend my money elsewhere and where I'm wanted. read more

Quaint hotel right in the heart of the French Quarter. Stayed here during the week of Mardi Gras and it was a great location (such a quick walk to Bourbon St!). They're available for booking through RCI. They had a "Taste of New Orleans" event where they brought in catered food from a local restaurant and had it in the courtyard, which was a nice touch. In terms of the rooms, we stayed on the third floor which you can access via elevator or the stairway. There were stairs in our room which was kinda cool, and a pullout bed built into the couch. There was a kitchen with a fridge and all the basic cooking amenities. They have bath and body works products for the toiletries. Surprisingly you don't hear noise from the street so we rested well. One complaint is that when we tried checking in, they couldn't find our reservation even though we had email confirmation printed out. She still checked us in, but that was rather disorganized. Ultimately, the location is convenient and the setting was unique, so it's overall a solid place to stay for a first time visitor to New Orleans. read more

We Have stayed at The Quarter House Many times and I have to say this time has been One of THE WORST Experiences we've encountered! Starting with The room which was a 1bdrm deluxe suite, which clearly hadn't been cleaned! Dust piled up on top of the refrigerator as well as the table tops! Dead roach in the shower and mice running through the living room area as we were sitting on broken chairs! SMFH NO EXAGGERATION! Called front desk to complain and spoke to Brittany who was Rude AF and even less accommodating! She said she could put us in a different room for a night but no guarantees we would be there for the remainder of our stay! Like What?! So I went down to the front desk in person to speak to her and again she's gonna tell me we could sleep in another room but this is a timeshare and it's Friday to Friday and NO guarantees we will be staying in the room she was assigning us! Who the hell is gonna be moving their luggage back and forth room to room while they are on vacation and especially after just flying in! I told her the room was suppose to be clean BEFORE we got here or anyone for that matter and they have the nerve to charge a $65 cleaning fee! I winded up keeping our room and having to wait to speak to a supervisor in the morning!The ONLY good thing about this is that we booked through booking.com and I called them and told them what occurred and they were appalled at what I was telling them and they called the front desk and spoke to the same rude ass Brittany who not helpful at all! The lady Corinne said she will definitely fix the issue and reach out to the supervisor in the morning which she did and we were upgraded now to a clean 2bdrm 2bath with no issues! Can't say I will ever recommend The quarter house to anyone anymore and the owners who actually own here should know what is going on in the units they own besides the nasty unprofessionalism of their unqualified front desk representatives! I will never let this experience hinder my Love for New Orleans as I consider it a second home and visit often but The Quarter House where we once held it in such high regards and were thinking of actually being owners, Um Yeah it's a done deal! We will not be coming back to stay anymore! Good job Booking.com ya'll are the REAL MVP'S! Couldn't give no stars as it doesn't allow you to post without putting atleast 1 star read more

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My friend and I have travel to this location for a vacation for a couple days. We spent a lot of money to visit new city As a birthday gift. When we chat then after airport and was so tired we were not even able to take a shower because there was lots of hair in the shower plus glass and the shower itself was not working. We had to use another one to take a shower the following day we went out after coming back we had mice running around. We had to run out in the middle of the night with our luggage not knowing where we were going since there was nothing available for check and since it was a football game and everywhere it was booked. We try to ask for a manager in the lobby and there was no assistance available and no manager inside so we were left on the street with no assistance. All the hotels nearby were booked. What a horrible experience!!! Stay away!!!!! read more

I have stayed at Quarter House in the past and was so impressed with the resort manager and her staff that over time I bought two units. We were there when Hurricane Ida hit in August. We had no idea what to do or expect. The staff made sure we and others who couldn't get out in time were safe with food, water, lights and anything else they could provide. I liked the location and amenities before but their concern overwhelmed my wife and me. We always enjoy everything about the Southern elegance of the historic well-kept resort and plan to spend a lot of time there in the future. Quarter House is definitely Five Star + in every way. read more

Avoid this s place!!!The room was stinky and musty smelling from over deodorizing the rooms. They charged $250. For smoking which was not true. read more