1. Quartz Hill Mini Storage

1. Quartz Hill Mini Storage

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Quartz Hill, CA

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Quartz Hill Mini Storage

3.5 (2 reviews)
Closed • 7:00 am - 6:00 pm

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3 years ago

Very good management. Clean facilities. I highly recommend them fir your stirage needs

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12 years ago

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Mary B.

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Public Storage

Public Storage

3.2
(18 reviews)

No one was in the office when I arrived, Manager Or whoever at front desk is very rude, extra…read morecharges. Storage space is very damaged, its pieces of cardboard holding up the walls. DEFINITELY WOULD NOT RECOMMEND. DO NOT RENT HERE!

The staff here is friendly (As everyone here has mentioned, Frine is great) but Public Storages…read morepolicies are not. They're designed to be unclear so that you owe more money. When I moved in I very clearly asked what the move out process was in regards to payment and was told that as long as I gave 2 days notice, I could move out whenever I liked (I now understand that this was a purposefully cryptic answer). I set my move out date online for September 1st over two weeks in advance, and at no point along the way during the move out process was it mentioned that I would owe the full amount for September by doing this. I was simply told to check in with the front desk when I completed my move out. Of course, move out day comes and it turns out I owe the entirety of September, even though I am moving out on the 1st. The front desk staff were friendly enough about this but when I talked to the supervisor, Clare Ingram, and not only was she not able to help me, she was pretty rude to me about it. The company will try to claim they're not able to pro-rate payment, but they happily pro-rated my first month when I moved in. It's a policy that is designed to take advantage and the fact that there is no leeway despite a very understandable miscommunication is frustrating. In addition to this, my rent was raised in the middle of my 7 months and everything in the storage unit was covered in a thick layer of dust and sand. I know Lancaster is a windy dusty place, but when you're in the business of providing storage I think a little more could be done to insulate the spaces from this. I won't be using Public Storage again in the future. I recommend you skip it as well.

Quartz Hill Mini Storage - selfstorage - Updated July 2026

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